Accessing The Electronic Program Guide (Epg); Accessing The Favourite Channels; Troubleshooting - Strong PRIMA IV User Manual

6.2 Accessing the Electronic Program Guide (EPG)

1. Press EPG to enter EPG menu.
2. Press [2] to switch between channel list, events schedule of the selected channel and now/next events.
3. In the event schedule, press OK to book the selected event, press [3] to open the Detail menu for the
selected event.
4. Press [1] to open the Booking list menu.

6.3 Accessing the favourite channels

1. Press FAV button to enter the favourite group list.
2. Press pq buttons to select the desired favourite group.
3. Press pq buttons to select the favourite channel.
A.1 TROUBLESHOOTING
There may be various reasons for the abnormal operation of the receiver. Check the receiver according to the procedures
shown below. If the receiver does not work properly after checking it, please contact the dealer. Do NOT open the
receiver cover.
It may cause a dangerous situation and the warranty will get void.
Problem
Standby light not lit
No signal found
No picture or sound on TV/VCR SCART/AV input is not selected on your TV
Scrambled channel message
No response of remote control
Forgotten menu or channel
lock code
After moving the receiver to
another room you are no longer
able to receive
digital reception
10
Possible cause
Mains lead unplugged
Antenna is disconnected
Antenna is damaged/misaligned
Out of digital signal area
Active antenna requires to switch ON
antenna power/external feed
TV or receiver are not connected to mains
Channel is scrambled
Hand set batteries exhausted
The antenna feed former new point may
come through a distribution system which
may reduce the digital signal now received
by the box.
What to do
Check mains lead/power connector
Check antenna lead
Check antenna
Check with dealer
Switch receiver's Antenna Power ON/
connect external feed
Switch to correct TV input
Check mains lead
Select alternative channel
Replace handset batteries
Contact local Service Hotline or send email to
our Support via www.strong.tv
Try a direct feed from the antenna
PART 1 • English