Section 4 Special Features; Call Transfer Status; Covering Extension - Panasonic KX-TVP50E Manual

Voice processing system
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4.1

Call Transfer Status

This feature is used to specify how the VPS should handle a call when a caller
reaches your extension. The following options are available: Call Blocking, Call
Screening, Intercom Paging, Calling a Beeper (Pager), or Disable All Transfer
Services.
Subscriber's
Main Menu
Log into your
Press 4.
mailbox.
!!
!!
• The Intercom Paging feature is available only if you are using a
Panasonic KX-TA series or KX-TD series telephone system.
4.2

Covering Extension

The caller goes to the covering extension in 2 ways. One way is via the
Automated Attendant Service when the Incomplete Call Handling Status has
enabled Covering Extension Transfer Status (see 4.3 Incomplete Call Handling
Status). The second way is during a Personal Greeting announcement — if the
caller presses [0] while a Personal Greeting is played, he is sent to the covering
extension, or an operator (if the covering extension is not specified).
Subscriber's
Main Menu
Log into your mailbox.
WHEN YOU REASSIGN
THE COVERING EXTENSION
1
Press 1
to change.
!!
!!
• The caller will not know to press [0] for transfer to your covering
extension. Therefore, the caller must be instructed. For example, you
might record the Busy greeting in this way: "Hi, this is Cindy. Sorry, but
I am busy with another call right now. If you press [0] now, you will be
transferred to my secretary. Otherwise, please leave a message after
you hear the tone."
20

Section 4 Special Features

4
1
Press 1.
Follow the prompts
according to your needs.
4
Press 4.
Extension No.
Enter the new
extension number.
To enable Call Blocking
1
To enable Call Screening
2
To enable Intercom Paging
3
4
To enable Beeper (Pager) Access
5
To disable All Transfer Services
2
Press 2.
Enter the extension
number.
2
Press 2
to accept.
or
Extension No.
On-hook.
On-hook.

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