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Incomplete Call Handling Service
Calls are considered incomplete when there is no answer or if the line is busy.
The Incomplete Call Handling Service can be set for 6 options:
(1) to record a message from the caller,
(2) transfer the caller to a covering extension,
(3) page the mailbox owner via the PBX,
(4) notify the mailbox owner via beeper (pager),
(5) transfer the caller to the operator, or
(6) let the caller try another extension.
Integration
Required between the VPS and the telephone switch. See Inband signalling,
APT Integration and DPT Integration.
Intercept Routing No Answer
When a call is not answered, it can be transferred to another extension, or to
the VPS. (This is a PBX feature.)
Intercom Paging
(Available with APT/DPT Integration only.) Allows up to 8 different paging
groups. An external party can reach a subscriber who is away from his/her
telephone using either internal or external page groups. For a Caller ID caller,
if his name has been recorded for the Caller Name Announcement feature,
the name will be announced at the end of the page.
Interview Service
A special type of subscriber mailbox enabling the subscriber to record up to
10 questions. After the answers are recorded the Message Waiting Lamp is
turned on at the subscriber telephone. (Good for claims departments, order
desks, job applications, etc.)
Keypad
All touch-tone keys on the telephone.
LCD
Liquid crystal display
Live Call Screening
(Available with APT/DPT Integration only.) The proprietary telephone works
like an answering machine. The subscriber can hear the caller through the
speakerphone while the message is being recorded.
LOAD
One of the utility commands. It is used to load new or saved data to the VPS
from a personal computer.
Glossary
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