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Hand Held Products IMAGETEAM 5620 System Manual

Hand held products, inc. system manual cordless system 2020, 5620
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IMAGETEAM™ 2020/5620
Cordless System
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System Manual

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Summary of Contents for Hand Held Products IMAGETEAM 5620

  • Page 1 IMAGETEAM™ 2020/5620 Cordless System ™ System Manual...
  • Page 2 Hand Held Products. Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

  • Page 3: Fcc Class B Compliance Statement

    Statement of Agency Compliance The IT2020/IT5620 system meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your IT2020/IT5620 system.

  • Page 4: Canadian Compliance

    The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Hand Held Products, Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Hand Held Products, Inc.
  • Page 5 Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive. Regulatory Approvals for Bluetooth Radio Devices...
  • Page 6 UL and cUL Statement UL listed UL1950 and CSA 22.2 No.950. cUL listed UL1950 and CSA 22.2 No 950. TÜV Statement TÜV or GS marked to EN60950 and EN60825-1. C-Tick Statement Conforms to AS/NZS 3548. C-Tick number: N10410. Mexico Certified Patents Please refer to the IT5620 packaging for patent information.
  • Page 7 Required Safety Labels IT5620...
  • Page 8 IT2020...

  • Page 9: Table Of Contents

    Linking Scanner to Base... 1-6 Scanner Modes... 1-6 Unlinking the Scanner... 1-6 Single Scanner Operation ... 1-7 Locked Link Mode - Single Scanner ... 1-7 Open Link Mode - Single Scanner... 1-7 Override Locked Scanner... 1-7 Multiple Scanner Operation... 1-8 Scanner Name...
  • Page 10 Basic Operation of the Cordless System... 1-16 System Conditions... 1-17 Communication Between the Cordless System and the Host ... 1-18 Connecting the Base When Powered by Host (Keyboard Wedge) ... 1-18 Reading Techniques ... 1-20 Resetting the Standard Product Defaults... 1-20 Plug and Play...
  • Page 11 Beeper Duration – Good Read...3-2 LED – Good Read...3-2 Number of Beeps – Good Read ...3-3 Good Read Delay ...3-3 User-Specified Good Read Delay...3-3 Scanner Trigger Modes ...3-4 Manual/Serial Trigger, Low Power ...3-4 Automatic Trigger...3-5 Presentation Mode ...3-5 Hands Free Time-Out ...3-6 Reread Delay ...3-6...
  • Page 12 Chapter 4 - Data Editing Prefix/Suffix Overview ... 4-1 To Add a Prefix or Suffix: ... 4-2 To Clear One or All Prefixes or Suffixes: ... 4-3 To Add a Carriage Return Suffix to all Symbologies ... 4-3 Prefix Selections ... 4-3 Suffix Selections...
  • Page 13 Code 39...6-5 Code 39 Start/Stop Characters ...6-5 Code 39 Check Character ...6-6 Code 39 Message Length...6-6 Code 39 Append ...6-7 Code 32 Pharmaceutical (PARAF)...6-7 Full ASCII...6-8 Code 39 Code Page...6-9 Interleaved 2 of 5...6-9 Check Digit ...6-9 Interleaved 2 of 5 Message Length...6-10 Code 93...6-11 Code 93 Message Length...6-11 Code 93 Code Page...6-11...
  • Page 14 UPC E0 and UPC E1... 6-21 UPC E0 and UPC E1 Expand... 6-21 UPC E0 and UPC E1 Addenda Required... 6-21 UPC E0 and UPC E1 Addenda Separator ... 6-22 UPC E0 Check Digit... 6-22 UPC E0 Number System ... 6-22 UPC E0 Addenda...
  • Page 15 Chapter 7 - Interface Keys Keyboard Function Relationships ...7-1 Supported Interface Keys ...7-3 Chapter 8 - Utilities To Add a Test Code I.D. Prefix to All Symbologies ...8-1 Reset Scanner ...8-1 Show Software Revision ...8-1 Show Data Format...8-1 Scanner Report ...8-2 Scanner Address ...8-2 Base Address ...8-2...
  • Page 16 Menu Commands ... 10-6 Chapter 11 - Product Specifications IMAGETEAM 5620 Product Specifications ... 11-1 IMAGETEAM 2020 Product Specifications ... 11-2 IMAGETEAM 5620 Depth of Field ... 11-3 Chapter 12 - Maintenance Maintenance ... 12-1 Cleaning the Scanner’s Window ... 12-1 Inspecting Cords and Connectors ...

  • Page 17: Getting Started

    Product specifications, connector pinouts, a troubleshooting guide, and customer support information are also provided. Hand Held Products bar code scanners are factory programmed for the most common terminal and communications settings. If you need to change these settings, programming is accomplished by scanning the bar codes in this guide.

  • Page 18: Unpacking The System

    Base: Keyboard wedge, TTL level 232, TTL level 232 serial wedge, IBM 4683, wand emulation, USB keyboard, USB HID, USB retail (IBM SurePOS) 2020-CB Base with charger only (no host interfaces) 5620SR0C0 Cordless Linear Scanner 1 - 2 IMAGETEAM™ 2020/5620 System Manual...

  • Page 19: Cordless System: Main Components

    About the Battery Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold by Hand Held Products will void your warranty and may result in damage to your unit. Power is supplied to the cordless scanner by a rechargeable battery that is integrated in the scanner handle.

  • Page 20: Battery Recommendations

    Replace it after the battery is unable to hold an adequate charge. • If you are not sure if the battery or charger is working properly, send it to Hand Held Products or an authorized Hand Held Products service center for inspection.

  • Page 21: Base Charge Mode

    Using a slow charge rate draws less current (power) from the input power source when the battery is mostly discharged. Scan the appropriate bar code for your application. Default = Automatic . * Automatic Low Charge Rate IMAGETEAM™ 2020/5620 System Manual Condition 1 Condition 2 Fast Charge Slow Charge...

  • Page 22: Linking Scanner To Base

    If the scanner and base have previously been linked, you do not receive any feedback. If this is the first time that the scanner and base are linked, both devices emit a short chirp when their radios link.

  • Page 23: Single Scanner Operation

    Override Locked Scanner If you need to replace a broken or lost scanner that is linked to a base, scan the Override Locked Scanner bar code below with a new scanner and place that scanner in the base.

  • Page 24: Multiple Scanner Operation

    7 scanners or take an scanner out of range. Scanner Name You are able to assign a name to each scanner you are using. It will be helpful to name the scanners if you have multiple scanners linked to one base so that you will be able to control the scanner receiving imaging commands sent from the base.

  • Page 25: Changing Scanner Name - Via Bar Codes

    If you wanted set up your scanners with names 0001-0007, you may scan the bar codes below. Scan the Reset bar code after each name change and wait for the scanner to re-link to the base before scanning the next bar code to name the next scanner.

  • Page 26: Scanner Report

    For example, if the scanner was in work group 1 linked to the first base, it will be placed in work group 1 in the second base with the associated settings.

  • Page 27: Application Work Group Selection

    Application Work Group Selection This programming selection allows you to assign an scanner to a work group by scanning the bar code below. You may then program the settings (e.g., beeper volume, prefix/suffix, data formatter) that your application requires. * Group 0...

  • Page 28: Resetting The Standard Product Default Settings: Current Application Work Group

    Menu Commands each of the commands (indicated by an asterisk (*) on the programming pages). Note: Scanning this bar code also causes both the scanner and the base to perform a reset and become unlinked. Refer to Base"...

  • Page 29: Using The Scanner With Bluetooth Devices

    Out-of-Range Alarm Duration If your scanner is out range of the base, an alarm sounds from both your base and scanner. To activate the alarm options for the scanner or the base and to set the alarm duration, scan the appropriate bar code below and then set the...

  • Page 30: Alarm Sound Type

    Scan the bar codes below to turn data accumulation (batch) mode on and off. If data accumulation mode is on, bar code data is stored when the scanner is out of range of the base and transmitted once the scanner is back in range.

  • Page 31: It5620 Led Sequences And Their Meaning

    IT2020 LED Sequences and Their Meaning The base contains a red LED that indicates the status of the unit and verifies its communication with the host system and a green LED that indicates scanner battery charge condition. The tables below list the indication and cause of the LED illumination and beeps for the IT2020.

  • Page 32: Basic Operation Of The Cordless System

    Basic Operation of the Cordless System Cordless Base The cordless base provides the link between the cordless scanner and the host system. The base contains an interface assembly and an RF communication module. The RF communication module performs the data exchange between the cordless scanner and the interface assembly.

  • Page 33: System Conditions

    Whenever the scanner can’t communicate with the base for a few seconds, it is out of range. If the scanner is out of range and you scan a bar code, the scanner issues a triple beep indicating no communication with the base.

  • Page 34: Communication Between The Cordless System And The Host

    The cordless scanner provides immediate feedback in the form of a “good read” indication (a green LED on the scanner and an audible beep) after a bar code is scanned correctly and the base has acknowledged receiving the data. This is possible since the cordless system provides two-way communication between the scanner and the base.
  • Page 35 The scanner’s battery is not charged when in this mode. Using the 9-volt, external power supply allows the scanner’s battery to be charged, and no power is drawn from the host.

  • Page 36: Reading Techniques

    Reading Techniques The scanner has a view finder that projects a bright red aiming beam that corresponds to its horizontal field of view. The aiming line should be centered horizontally over the bar code; it will not read if the aiming line is in any other direction.

  • Page 37: Rs-232

    Laptop Direct Connect For most laptops, scanning the Laptop Direct Connect bar code allows operation of the scanner in parallel with the integral keyboard. The following Laptop Direct Connect bar code selects terminal ID 03, programs a carriage return (CR) suffix and turns on Emulate External Keyboard...

  • Page 38: Wand Emulation Plug & Play

    Wand Emulation Plug & Play In Wand Emulation mode, the scanner decodes the bar code then sends data in the same format as a wand scanner. The Code 39 Format converts all symbologies to Code 39. The Same Code Format transmits UPC, EAN, Code 128 and Interleaved 2 of 5 without any changes, but converts all other symbologies to Code 39.

  • Page 39: Ibm 4683 Ports 5B, 9B, And 17 Interface

    * Suffixes programmed for Code 128 with IBM 4683 Port 5B, IBM 4683 Port 9B HHBCR-1, and IBM 4683 Port 17 Interfaces **Suffixes programmed for Code 128 with IBM 4683 Port 9 HHBCR-2 Interface IMAGETEAM™ 2020/5620 System Manual IBM 4683 Port 5B Interface IBM 4683 Port 17 Interface...

  • Page 40: Connecting The Base With Usb

    The scanner’s battery is not charged when in this mode. Using the 9-volt, external power supply allows the scanner’s battery to be charged, and no power is drawn from the host.

  • Page 41: Ibm Surepos

    IBM SurePos Scan one of the following “Plug and Play” codes to program the IT5620 for IBM SurePos (USB Hand Held scanner) or IBM SurePos (USB Tabletop scanner). Note: After scanning one of these codes, you must power cycle the cash register.

  • Page 42: Usb Hid

    Scan the following code to program the IT5620 to emulate a regular RS-232- based Com Port. If you are using a Microsoft® Windows® PC, you will need to download a driver from the Hand Held Products website (www.handheld.com The driver will use the next available Com Port number. Apple® Macintosh computers recognize the scanner as a USB CDC class device and automatically uses a class driver.

  • Page 43: Connecting The Base With Serial Wedge

    6. Plug the power supply barrel connector to the base, and plug the power supply into the AC source. 7. Once the base has been fully connected, power up the computer. IMAGETEAM™ 2020/5620 System Manual on page 2-7 to set the baud rate 1 - 27...
  • Page 44 2-1. Make sure that all of the communication parameters match on all of the connected devices. Choosing Both sends scanned data to P1 and P2. Default = P1. * P1 Both P1 and P2 1 - 28 IMAGETEAM™ 2020/5620 System Manual...

  • Page 45: Chapter 2 - Terminal Interfaces

    Terminal ID bar code below, then scan the numeric bar code(s) from the Programming Chart inside the back cover of this manual to program the scanner for your terminal ID. Scan Save to save your selection. For example, an IBM AT terminal has a Terminal ID of 003. You would scan the...

  • Page 46: Supported Terminals

    Indy, Indigoll 078, 078A, 79, 80, 191, 196, 1191,1192, 1471, 1472, 1476, 1477, 1483 Data Entry Keyboard 078, 078A, 79, 80, 191, 196, 1191,1192, 1471, 1472, 1476, 1477, 1483 IMAGETEAM™ 2020/5620 System Manual Terminal ID 003* 003* 003* 128** 129** 003*...
  • Page 47 * Default for IT2020-5A. **It is best to use the Plug and Play bar codes, beginning on interfaces, rather than scanning the terminal ID listed in this table. IMAGETEAM™ 2020/5620 System Manual Model(s) 078, 078A, 79, 80, 191, 196, 1191,1192, 1471, 1472, 1476,...

  • Page 48: Keyboard Country

    United States: @ | $ # { } [ ] = / ‘ \ < > ~ * United States Belgium Denmark Finland France Germany/Austria Great Britain Italy Norway Spain Switzerland 2 - 4 IMAGETEAM™ 2020/5620 System Manual...

  • Page 49: Keyboard Style

    Please refer to the Hand Held Products website (www.handheld.com) for complete keyboard country support information and applicable interfaces. If you need to program a keyboard for a country other than one listed above, scan the Program Keyboard Country bar code below, then scan the numeric bar code(s) for the appropriate country from the inside back cover, then the Save bar code.

  • Page 50: Keyboard Function Relationships

    Relationships, page 7-1 for CTRL+ ASCII Values. Default = Off Control + ASCII Mode On * Control + ASCII Mode Off Turbo Mode: The scanner sends characters to a terminal faster. If the terminal drops characters, do not use Turbo Mode. Default = Off Turbo Mode On...

  • Page 51: Connecting The Base With Rs-232 Serial Port

    4. Plug the power supply barrel connector to the base, and plug the power supply into the AC source. 5. Once the base has been fully connected, power up the computer. IMAGETEAM™ 2020/5620 System Manual * Automatic Direct Connect Mode Off...

  • Page 52: Rs-232 Baud Rate

    115,200 baud, parity–none, 8 data bits, 1 stop bit, and adds a suffix of a CR LF. RS-232 Baud Rate Baud Rate sends the data from the scanner to the terminal at the specified rate. The host terminal must be set for the same baud rate as the scanner.

  • Page 53: Rs-232 Word Length: Data Bits, Stop Bits, And Parity

    7 Data, 2 Stop Parity None 8 Data, 1 Stop, Parity Even 8 Data, 1 Stop, Parity Odd IMAGETEAM™ 2020/5620 System Manual 7 Data, 1 Stop, Parity None 7 Data, 2 Stop, Parity Even 7 Data, 2 Stop, Parity Odd...

  • Page 54: Rs-232 Handshaking

    These applications require that the host maintain control over the response indicators emitted from the source scanner. Turning the Host ACK selection on, configures the cordless system scanners to respond to commands from the host system.

  • Page 55: Host Ack Enable

    • Scanner is suspended until 1) a valid escape string is received from the host system (via the base) or 2) the scanner “times out.” • Once condition 1 or 2 above has been met, the scanner is ready to scan again, and the process repeats.
  • Page 56 <ESC> 5 One beep at medium volume <ESC> 6 One beep at high volume <ESC> 7 Indicate as successful decode and communication to host. <ESC> 8 Indicate as unsuccessful decode and communication to host. 2 - 12 IMAGETEAM™ 2020/5620 System Manual...

  • Page 57: Wand Emulation

    Code 128. The Code 39 Format bar code below sets the terminal ID to 61, and the Same Code Format bar code sets the terminal ID to 64. Code 39 Format Same Code Format IMAGETEAM™ 2020/5620 System Manual 2 - 13...

  • Page 58: Wand Emulation Transmission Rate

    Default = 25 inches/second. Wand Emulation Polarity The Polarity can be sent as standard with black bars high, or reversed with white bars high. Default = Black High. * Black High 2 - 14 IMAGETEAM™ 2020/5620 System Manual * 25 White High...

  • Page 59: Wand Emulation Idle

    The idle describes the state of the scanner when no data is being transmitted. When in Wand Emulation mode, you must set the scanner’s idle state to match the idle state for the device to which the scanner is connected. Default = Idle High .

  • Page 60: Wand Emulation Overall Checksum

    The check character is the character which when Exclusive-OR’d with every preceding character of the message yields a result of 0x00 (00H). Default = Off. Wand Emulation Overall Checksum On * Wand Emulation Overall Checksum Off 2 - 16 IMAGETEAM™ 2020/5620 System Manual...

  • Page 61: Chapter 3 - Output

    Default = On. * Beeper - Good Read On Beeper - Good Read Off Beeper Volume – Good Read The beeper volume codes modify the volume of the beep the scanner emits on a good read. Default = Medium. * Medium High IMAGETEAM™...

  • Page 62: Beeper Pitch - Good Read

    Low (1600 Hz) * Medium (3250 Hz) High (4200 Hz) Beeper Duration – Good Read The beeper duration codes modify the length of the beep the scanner emits on a good read. Default = Normal. * Normal Beep Short Beep LED –...

  • Page 63: Number Of Beeps - Good Read

    Default = One. Number of Beeps/LED Flashes Good Read Delay This sets the minimum amount of time before the scanner can read another bar code. Default = 0 ms (No Delay. ) * No Delay...

  • Page 64: Scanner Trigger Modes

    "Trigger Commands" on page 10-4). When in manual trigger mode, the scanner scans until a bar code is read, or until the trigger is released. When in serial mode, the scanner scans until a bar code has been read or until the deactivate command is sent.

  • Page 65: Automatic Trigger

    Whenever the trigger is enabled, the “scanner power time-out timer” is reset. If the scanner is placed in the IT2020- 5A cradle and the battery is in the process of being charged, the scanner will not go into power down mode.

  • Page 66: Hands Free Time-Out

    Hands Free Time-Out Reread Delay This sets the time period before the scanner can read the same bar code a second time. Setting a reread delay protects against accidental rereads of the same bar code. Longer delays are effective in minimizing accidental rereads at POS (point of sale).

  • Page 67: Centering Window

    Use the centering feature to narrow the scanner’s field of view so the scanner reads only the bar code you want. When centering is turned on, the scanner only reads codes that intersect or are contained within the centering window you set up.

  • Page 68: Output Sequence Overview

    Output Sequence Overview Require Output Sequence When turned off, the bar code data will be output to the host as the scanner decodes it. When turned on, all output data must conform to an edited sequence or the scanner will not transmit the output data to the host device.

  • Page 69: Output Sequence Editor

    When it’s On/Not Required , the scanner will attempt to get the output data to conform to an edited sequence, but if it cannot, the scanner transmits all output data to the host device as is.

  • Page 70: Output Sequence Example

    Output Sequence Example In this example, you are scanning Code 93, Code 128, and Code 39 bar codes, but you want the scanner to output Code 39 1st, Code 128 2nd, and Code 93 3rd, as shown below. Note: Code 93 must be enabled to use this example.
  • Page 71 Code 93 0012 C - Code 93 sample length (11) plus CR suffix (1) = 12 start character match for Code 93, 43h = “C” termination string for third code IMAGETEAM™ 2020/5620 System Manual 3 - 11...

  • Page 72: Multiple Symbols

    * Multiple Symbols Off No Read With No Read turned On , the scanner sends an “NR” to the host if you pull and release the trigger without reading a code (e.g., bad bar code). If No Read is turned Off , the “NR” will not be sent to the host.

  • Page 73: Chapter 4 - Data Editing

    • Enter prefixes and suffixes in the order in which you want them to appear on the output. • When setting up for specific symbologies (as opposed to all symbologies), the specific symbology ID value counts as an added prefix or suffix character. IMAGETEAM™ 2020/5620 System Manual Scanned Data Suffix variable length 1-11 alpha numeric &...

  • Page 74: To Add A Prefix Or Suffix

    ASCII Conversion Chart (Code Page Programming Chart Programming Chart inside the back cover of this ASCII Conversion Chart (Code Page Programming Chart inside the back cover of this IMAGETEAM™ 2020/5620 System Manual (page 4-3). inside the back inside the back...

  • Page 75: To Clear One Or All Prefixes Or Suffixes

    This action first clears all current suffixes, then programs a carriage return suffix for all symbologies. Prefix Selections Add Prefix Clear All Prefixes IMAGETEAM™ 2020/5620 System Manual Programming Chart Add CR Suffix All Symbologies inside the back...

  • Page 76: Suffix Selections

    Clear All Suffixes Function Code Transmit When this selection is enabled and function codes are contained within the scanned data, the scanner transmits the function code to the terminal. Charts of these function codes are provided in Supported Interface Keys...

  • Page 77: Intercharacter Delay

    To remove this delay, scan the Delay Length bar code, and set the number of steps to 0. Scan the SAVE bar code using the back cover of this manual. IMAGETEAM™ 2020/5620 System Manual inside the back cover of this manual. Prefix...

  • Page 78: Interfunction Delay

    4 - 6 inside the back cover of this manual. Prefix Scanned Data 2 3 4 5 Interfunction Delays Interfunction Delay 2nd Scan Transmission Intermessage Delay Intermessage Delay IMAGETEAM™ 2020/5620 System Manual Suffix Programming Chart Programming Programming Chart...

  • Page 79: Chapter 5 - Data Formatting

    Data Formatting Data Format Editor Introduction You may use the Data Format Editor to change the scanner’s output. For example, you can use the Data Format Editor to insert characters at certain points in bar code data as it is scanned. The selections in the following pages are used only if you wish to alter the output.

  • Page 80: Other Programming Selections

    2-2), Code I.D. (refer to the inside the back cover of this manual inside the back cover of this manual ASCII Conversion Chart (Code Page 1252) IMAGETEAM™ 2020/5620 System Manual inside the back cover of Program- (page 5-2). Scan the sym-...

  • Page 81: Move Commands

    (xx stands for the hex value for an ASCII code, see FC Disables suppress filter and clear all suppressed characters. Syntax = FC. IMAGETEAM™ 2020/5620 System Manual ASCII Conversion Chart (Code Page ASCII Conversion Chart (Code Page 1252) ASCII Conversion Chart (Code Page 1252) on page A-2.

  • Page 82: Data Format Editor

    Enter Data Format Clear One Data Format Save 5 - 4 ...zz where nn is the total count of both defines replacement characters, continuing IMAGETEAM™ 2020/5620 System Manual defines charac- on page A-2.) * Default Data Format Clear All Data Formats Discard...

  • Page 83: Data Formatter

    1, 2, or 3. An alternate format is initiated by scanning one of the 3 alternate format bar codes below. The scanner will scan the next bar code, formatting the data with the selected alternate format, then revert immediately to the primary format.
  • Page 84 5 - 6 IMAGETEAM™ 2020/5620 System Manual...

  • Page 85: Introduction

    • EAN/JAN All Symbologies If you want to decode all the symbologies allowable for your scanner, scan the All Symbologies On code. If on the other hand, you want to decode only a particular symbology, scan All Symbologies Off followed by the On symbol for that particular symbology.

  • Page 86: Message Length

    If the data length of the scanned bar code doesn’t match the valid reading length, the scanner will issue an error beep. You may wish to set the same value for minimum and maximum length to force the scanner to read fixed length bar code data.

  • Page 87: Codabar

    No Check Character indicates that the scanner reads and transmits bar code data with or without a check character. When Check Character is set to Validate and Transmit , the scanner will only read Codabar bar codes printed with a check character, and will transmit this character at the end of the scanned data.

  • Page 88: Codabar Concatenation

    Codabar Concatenation Codabar supports symbol concatenation. When you enable concatenation, the scanner looks for a Codabar symbol having a “D” start character, adjacent to a symbol having a “D” stop character. In this case the two messages are concatenated into one with the “D” characters omitted. Default = On.

  • Page 89: Codabar Message Length

    Code 39 Start/Stop Characters Start/Stop characters identify the leading and trailing ends of the bar code. You may either transmit, or not transmit Start/Stop characters. Default = Don’t Transmit. Transmit * Don’t Transmit IMAGETEAM™ 2020/5620 System Manual 6 - 5...

  • Page 90: Code 39 Check Character

    Code 39 bar codes printed with a check character, but will not transmit the check character with the scanned data. When Check Character is set to Validate and Transmit, the scanner only reads Code 39 bar codes printed with a check character, and will transmit this character at the end of the scanned data.

  • Page 91: Code 39 Append

    (excluding the start and stop symbols), and does not immediately transmit the data. The scanner stores the data in the order in which the bar codes are read, deleting the first space from each. The scanner transmits the appended data when it reads a Code 39 bar code that starts with a character other than a space.

  • Page 92: Full Ascii

    Character pairs /P through /Y decode as 0 through 9. Full ASCII On 6 - 8 SPACE 0 < %G L %H M > IMAGETEAM™ 2020/5620 System Manual * Off ‘ %W p %M m %N n %O o DEL %T...

  • Page 93: Code 39 Code Page

    < Default All Interleaved 2 of 5 Settings > Interleaved 2 of 5 * On Check Digit No Check Digit indicates that the scanner reads and transmits bar code data with or without a check digit. IMAGETEAM™ 2020/5620 System Manual 6 - 9...

  • Page 94: Interleaved 2 Of 5 Message Length

    Interleaved 2 of 5 bar codes printed with a check digit, but will not transmit the check digit with the scanned data. When Check Digit is set to Validate and Transmit, the scanner only reads Interleaved 2 of 5 bar codes printed with a check digit, and will transmit this digit at the end of the scanned data.

  • Page 95: Code 93

    A-4, and scan the value and the SAVE bar code from the Programming Chart inside the back cover of this manual. The data characters should then appear properly. Code 93 Code Page IMAGETEAM™ 2020/5620 System Manual 6 - 11...

  • Page 96: Code 2 Of 5

    6-2 for additional information. Minimum and Maximum lengths = 1-48. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Maximum Message Length IATA Code 2 of 5 <Default All Code IATA 2 of 5 Settings> 6 - 12 IMAGETEAM™ 2020/5620 System Manual...

  • Page 97: Iata Code 2 Of 5 Message Length

    = 1-48. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Maximum Message Length Matrix 2 of 5 <Default All Matrix 2 of 5 Settings> Matrix 2 of 5 * Off IMAGETEAM™ 2020/5620 System Manual 6 - 13...

  • Page 98: Matrix 2 Of 5 Message Length

    * Off Check Digits Required This option sets whether 1 or 2 check digits are required with Code 11 bar codes. Default = Two Check Digits. One Check Digit * Two Check Digits 6 - 14 IMAGETEAM™ 2020/5620 System Manual...

  • Page 99: Code 11 Message Length

    6-2 for additional information. Minimum and Maximum lengths = 1-80. Minimum Default = 4, Maximum Default = 80. Minimum Message Length Maximum Message Length Code 128 <Default All Code 128 Settings> Code 128 * On IMAGETEAM™ 2020/5620 System Manual 6 - 15...

  • Page 100: Isbt 128 Concatenation

    A-4, and scan the value and the SAVE bar code from the Programming Chart inside the back cover of this manual. The data characters should then appear properly. Code 128 Code Page 6 - 16 IMAGETEAM™ 2020/5620 System Manual...

  • Page 101: Code 128 Function Code Transmit

    * Off Telepen Output Using AIM Telepen Output, the scanner reads symbols with start/stop pattern 1 and decodes them as standard full ASCII (start/stop pattern 1). When Original Telepen Output is selected, the scanner reads symbols with start/stop pattern 1 and decodes them as compressed numeric with optional full ASCII (start/stop pattern 2).

  • Page 102: Telepen Message Length

    * On UPC A Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On 6 - 18 IMAGETEAM™ 2020/5620 System Manual...

  • Page 103: Upc A Number System

    2 Digit Addenda On 5 Digit Addenda On UPC A Addenda Required When Addenda Required is set to on, the scanner will only read UPC A bar codes that have addenda. Default = Not Required. Required IMAGETEAM™ 2020/5620 System Manual...

  • Page 104: Upc A Addenda Separator

    * On UPC-A/EAN-13 with Extended Coupon Code Use the following codes to enable or disable UPC-A and EAN-13 with Extended Coupon Code. Default = On. * On UPC E <Default All UPC E Settings> 6 - 20 IMAGETEAM™ 2020/5620 System Manual...

  • Page 105: Upc E0 And Upc E1

    UPC E Expand expands the UPC E code to the 12 digit, UPC A format. Default = Off. * Off UPC E0 and UPC E1 Addenda Required When Addenda Required is set to on, the scanner will only read UPC E bar codes that have addenda. Default = Not Required. Required * Not Required IMAGETEAM™...

  • Page 106: Upc E0 And Upc E1 Addenda Separator

    The numeric system digit of a U.P.C. symbol is normally transmitted at the beginning of the scanned data, but the unit can be programmed so it will not transmit it. Default = On. * On 6 - 22 IMAGETEAM™ 2020/5620 System Manual...

  • Page 107: Upc E0 Addenda

    This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On IMAGETEAM™ 2020/5620 System Manual * 2 Digit Addenda Off * 5 Digit Addenda Off...

  • Page 108: Ean/Jan 13 Addenda

    2 Digit Addenda On 5 Digit Addenda On EAN/JAN 13 Addenda Required When Addenda Required is set to on, the scanner will only read EAN/JAN 13 bar codes that have addenda. Default = Not Required. Required EAN/JAN 13 Addenda Separator When this feature is on, there is a space between the data from the bar code and the data from the addenda.

  • Page 109: Isbn Translate

    * On EAN/JAN 8 Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On IMAGETEAM™ 2020/5620 System Manual 6 - 25...

  • Page 110: Ean/Jan 8 Addenda

    2 Digit Addenda On 5 Digit Addenda On EAN/JAN 8 Addenda Required When Addenda Required is set to on, the scanner will only read EAN/JAN 8 bar codes that have addenda. Default = Not Required. Required EAN/JAN 8 Addenda Separator When this feature is on, there is a space between the data from the bar code and the data from the addenda.

  • Page 111: Msi

    MSI bar codes with Type 10 check characters. Default = Validate Type 10, but Don’t Transmit. When Check Character is set to Validate and Transmit , the scanner will only read MSI bar codes printed with the specified type check character, and will transmit this character at the end of the scanned data.

  • Page 112: Msi Message Length

    6-2 for additional information. Minimum and Maximum lengths = 4-48. Minimum Default = 4, Maximum Default = 48. Minimum Message Length 6 - 28 Maximum Message Length Maximum Message Length IMAGETEAM™ 2020/5620 System Manual Message * Off Message...

  • Page 113: Rss Limited

    RSS-14 < Default All RSS-14 Settings > RSS-14 * On RSS Limited < Default All RSS Limited Settings > RSS Limited * On IMAGETEAM™ 2020/5620 System Manual 6 - 29...

  • Page 114: Rss Expanded

    UCC/EAN-128 or RSS+Composite symbol. EAN•UCC data carriers include UPC-A and UPC-E, EAN-13 and EAN-8, ITF-14, UCC/EAN-128, and EAN•UCC RSS and Composites. If UCC/EAN-128 Emulation is selected, the AIM Symbology 6 - 30 IMAGETEAM™ 2020/5620 System Manual...

  • Page 115: China Post Code

    Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum Default = 80. Minimum Message Length Maximum Message Length IMAGETEAM™ 2020/5620 System Manual 6 - 31...

  • Page 116: Korea Post Code

    Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Maximum Message Length PosiCode <Default All PosiCode Settings> 6 - 32 IMAGETEAM™ 2020/5620 System Manual...

  • Page 117: Posicode A And B

    Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Maximum Message Length IMAGETEAM™ 2020/5620 System Manual 6 - 33...

  • Page 118: Trioptic Code

    Scan the bar codes below to change the message length. Refer to Length on page 6-2 for additional information. Minimum and Maximum lengths = 1-2048. Minimum Default = 1, Maximum Default = 2048. Minimum Message Length 6 - 34 Maximum Message Length IMAGETEAM™ 2020/5620 System Manual * Off * Off Message...

  • Page 119: Code 16K

    6-2 for additional information. Minimum and Maximum lengths = 0-160. Minimum Default = 1, Maximum Default = 160. Minimum Message Length Maximum Message Length Code 49 <Default All Code 49 Settings> IMAGETEAM™ 2020/5620 System Manual 6 - 35...

  • Page 120: Code 49 Message Length

    Scan the bar codes below to change the message length. Refer to Message Length on page 6-2 for additional information. Minimum and Maximum lengths = 1-81. Minimum Default = 1, Maximum Default = 81. Minimum Message Length Maximum Message Length 6 - 36 IMAGETEAM™ 2020/5620 System Manual...

  • Page 121: Chapter 7 - Interface Keys

    Interface Keys Keyboard Function Relationships The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII “CTRL”+ relationships apply to all terminals that can be used with the scanner. Refer to page 2-6 enable Control + ASCII mode. Function Code HEX/ASCII Value IMAGETEAM™...
  • Page 122 The following chart indicates the equivalents of these five characters for different countries. Country United States Belgium Scandinavia France Germany Italy Switzerland United Kingdom Denmark Norway Spain 7 - 2 Codes < < Ã < ¢ IMAGETEAM™ 2020/5620 System Manual...

  • Page 123: Supported Interface Keys

    Reserved Delete CR/Enter Insert Escape Home Print Back Space Back Tab * IBM 3191/92, 3471/72, 3196/97, 3476/77, Telex (all models) IMAGETEAM™ 2020/5620 System Manual IBM XTs and IBM, DDC, Memorex Compatibles Telex, Harris* Supported Keys Supported Keys Reserved Reserved CR/Enter...
  • Page 124 Enter New Line Tab/Field Forward Delete Field Exit Insert Clear Error Reset Home Print Back Space Back Tab IMAGETEAM™ 2020/5620 System Manual Memorex Telex (88)** Supported Keys Reserved Enter PF10 PF11 PF12 Reserved Reserved New Line Field Forward Field Forward...
  • Page 125 Supported Interface Keys ASCII IMAGETEAM™ 2020/5620 System Manual Esprit 200, 400 Esprit 200, 400 ANSI ASCII Supported Keys Supported Keys Reserved Reserved New Line New Line New Line New Line New Line New Line Escape Escape Insert Insert Back Space...
  • Page 126 Supported Interface Keys Apple Mac/iMac ASCII Supported Keys Reserved Enter/Numpad Enter CAPS ALT make ALT break CNTRL make CNTRL break RETURN APPLE make APPLE break RETURN Ins Help Home Prnt Scrn BACKSPACE LSHIFT TAB BACKSPACE 7 - 6 IMAGETEAM™ 2020/5620 System Manual...

  • Page 127: Chapter 8 - Utilities

    For instructions on how to reset your scanner, refer to (page 8-1). Reset Scanner Scanning the following bar code clears temporary settings in the scanner and returns scanner to normal operation. Scanning this bar code also causes the scanner to re-link with the base.

  • Page 128: Scanner Report

    10-1. Scanner Report Scanner Address Scan the bar code below to determine the address of the scanner you are using. Scanner Address Base Address Scan the bar code below to determine the address of the base you are using.

  • Page 129: Resetting The Standard Product Default Settings: All Application Work Groups

    Note: Scanning this bar code also causes both the scanner and the base to perform a reset and become unlinked. Refer to page 1-6 for additional information. Resetting the Standard Product Default Settings: All Application Work Groups The following bar code defaults all of the work groups to the factory settings.
  • Page 130 8 - 4 IMAGETEAM™ 2020/5620 System Manual...

  • Page 131: Visual Menu 2003 Introduction

    Visual Menu 2003 Visual Menu 2003 Introduction Visual Menu 2003 provides the ability to configure a Hand Held Products scanning device by connecting the scanner to the com port of a PC. Visual Menu 2003 allows you to download updates to a scanner’s firmware, change programmed parameters, and create and print programming bar codes.
  • Page 132 6. Double click on the Visual Menu 2003.exe file. Follow the screen prompts to install the Visual Menu 2003 program. 7. To start Visual Menu 2003, from the Start Menu click on Programs, Visual Menu 2003, Visual Menu 2003. 9 - 2 IMAGETEAM™ 2020/5620 System Manual...

  • Page 133: Chapter 10 - Serial Programming Commands

    (*) can be used :*:. Note: Since the base stores all work group settings and transfers to them to scanner once they are linked, changes are typically done to the base and not to the scanner. A 3 character case-insensitive field that identifies the desired menu command group.

  • Page 134: Query Commands

    Data Field Usage When a query is used in place of the Data field, the query applies only to the specific command identified by the Tag and SubTag fields. 10 - 2 IMAGETEAM™ 2020/5620 System Manual...

  • Page 135: Concatenation Of Multiple Commands

    (CBRENA) is 1, or on. Example #3: What is the device’s current setting for Codabar Coding Enable? Enter: cbrena?. Response: CBRENA1[ACK] This response indicates that the device’s Codabar Coding Enable (CBRENA) is set to 1, or on. IMAGETEAM™ 2020/5620 System Manual 10 - 3...

  • Page 136: Trigger Commands

    Activate:SYN T CR Deactivate:SYN U CR The scanner scans until a bar code has been read, until the deactivate com- mand is sent, or until the serial time-out has been reached (see (Serial Trigger Mode) on page 3-4 for a description, and the serial command on page 10-10).

  • Page 137: Resetting The Standard Product Default Settings: Current Application Work Group

    Menu Commands each of the commands (indicated by an asterisk (*) on the programming pages). Note: Scanning this bar code also causes both the scanner and the base to perform a reset and become unlinked. Refer to Base"...

  • Page 138: Menu Commands

    Default - All Work Groups Non-Base BT Connection Bluetooth PIN Base Alarm Duration (Range 1 - 3000 sec (*0)) Scanner Alarm Duration (Range 1 - 3000 sec (*0)) IMAGETEAM™ 2020/5620 System Manual Serial Command Page # Indicates a numeric entry BASCHG1...

  • Page 139: Terminal Interfaces

    Alarm Sound Type Data Accumulation Mode Factory Default Settings Terminal Interfaces Terminal ID Program Keyboard Country Keyboard Style Keyboard Modifiers Serial Port Connection IMAGETEAM™ 2020/5620 System Manual Setting * Indicates default Base Alarm Type Scanner Alarm Type *Off Default *003 *USA...
  • Page 140 8 Data, 1 Stop, Parity Odd *RTS/CTS Off RTS/CTS On *XON/XOFF Off XON/XOFF On *ACK/NAK Off ACK/NAK On Same Code Format Code 39 Format IMAGETEAM™ 2020/5620 System Manual Serial Command Page # Indicates a numeric entry 232BAD0 232BAD1 232BAD2 232BAD3...

  • Page 141: Output Selections

    Between Blocks Wand Emulation Overall Checksum Output Selections Beeper - Good Read Beeper Volume - Good Read Beeper Pitch - Good Read (Frequency) IMAGETEAM™ 2020/5620 System Manual Setting * Indicates default *Black High White High Idle Low *Idle High *50ms 150ms...
  • Page 142 Presentation Mode Hands Free Time-Out (0- 300,000 seconds) *5000 Short (500 ms) *Medium (750 ms) Long (1000 ms) Extra Long (2000 ms) Range 0 - 30,000 ms IMAGETEAM™ 2020/5620 System Manual Serial Command Page # Indicates a numeric entry BEPBIP0 BEPBIP1...

  • Page 143: Prefix/Suffix Selections

    Prefix Suffix Function Code Transmit Intercharacter Delay User Specified Intercharac- ter Delay Interfunction Delay Intermessage Delay IMAGETEAM™ 2020/5620 System Manual Setting * Indicates default Centering On *Centering Off Left of Centering Window *40 Right of Centering Window *60 Enter Sequence...

  • Page 144: Data Formatter Selections

    *No Check Char. Validate, But Don’t Transmit Validate, and Transmit *Off Require Minimum (2 - 60) *4 Maximum (2 - 60) *60 Default All Code 39 Settings IMAGETEAM™ 2020/5620 System Manual Serial Command Page # Indicates a numeric entry DFMDF3 DFMBK3## DFMCL3...
  • Page 145 Interleaved 2 of 5 Message Length Code 93 Code 93 Code 93 Message Length Code 2 of 5 Code 2 of 5 IMAGETEAM™ 2020/5620 System Manual Setting * Indicates default *Don’t Transmit Transmit *No Check Char. Validate, But Don’t Transmit...
  • Page 146 Maximum (1 - 80) *80 Default All Code 128 Settings *Off Minimum (0 - 80) *0 Maximum (0 - 80) *80 Code 128 Code Page *Off IMAGETEAM™ 2020/5620 System Manual Serial Command Page # Indicates a numeric entry R25MIN## 6-12...
  • Page 147 UPC A 5 Digit Addenda UPC A Addenda Required UPC A Addenda Separator UPC E UPC E0 UPC E1 UPC E Expand IMAGETEAM™ 2020/5620 System Manual Setting * Indicates default *Off Default All Telepen Settings *Off *AIM Telepen Output Original Telepen Output...
  • Page 148 *Off *Not Required Required Default All EAN/ JAN 13 Settings *Off *Off *Not Required Required *Off Default All EAN/ JAN 8 Settings IMAGETEAM™ 2020/5620 System Manual Serial Command Page # Indicates a numeric entry UPECKX0 6-22 UPECKX1 6-22 UPENSX0 6-22...
  • Page 149 MSI Message Length Plessey Code Plessey Code Plessey Message Length RSS-14 RSS-14 RSS Limited RSS Limited RSS Expanded IMAGETEAM™ 2020/5620 System Manual Setting * Indicates default *Off *Off *Not Required Required Default All MSI Settings *Off *Validate Type 10, but Don’t...
  • Page 150 A and B and Limited A On *A and B and Limited B On Minimum (2 - 80) *4 Maximum (2 - 80) *48 *Off Default All Codablock F Set- tings *Off IMAGETEAM™ 2020/5620 System Manual Serial Command Page # Indicates a numeric entry RSEENA0 6-30...
  • Page 151 Codablock F Msg. Length Code 16K Code 16K Code 16K Code 49 Code 49 Code 49 IMAGETEAM™ 2020/5620 System Manual Setting * Indicates default Minimum (1 - 2048) *1 Maximum (1 - 2048) *2048 Default All Code 16K Settings *Off...
  • Page 152 10 - 20 IMAGETEAM™ 2020/5620 System Manual...

  • Page 153: Chapter 11 - Product Specifications

    Product Specifications IMAGETEAM 5620 Product Specifications Parameter Dimensions (Typical): Height Length Width Weight (with battery) Light Source Scan Rate Skew Angle Pitch Angle Horizontal Velocity Scan Contrast Battery: Lithium Ion Battery Capacity: Storage: Temperature Ranges: Operating Battery Charge Storage Humidity...

  • Page 154: Imageteam 2020 Product Specifications

    Up to 95% non-condensing Operational after 50 drops from 3.3 feet (1 m) to concrete Withstands 5G peak from 22 to 300 Hz 15 kV to any external surface IP41 IMAGETEAM™ 2020/5620 System Manual 400mA (will not charge) 750mA 150mA...

  • Page 155: Imageteam 5620 Depth Of Field

    IMAGETEAM 5620 Depth of Field Minimum Bar Width 13 mil 100% UPC 7.5 mil Code 39 10 mil Code 39 13 mil Code 39 15 mil Code 39 20 mil Code 39 55 mil Code 39 IMAGETEAM™ 2020/5620 System Manual...

  • Page 156: Standard Cable Pinouts

    Standard Cable Pinouts Keyboard Wedge 11 - 4 IMAGETEAM™ 2020/5620 System Manual...
  • Page 157 Standard Cable Pinouts Wand Emulation IMAGETEAM™ 2020/5620 System Manual 11 - 5...
  • Page 158 Standard Cable Pinouts Serial Output 11 - 6 IMAGETEAM™ 2020/5620 System Manual...
  • Page 159 Standard Cable Pinouts IMAGETEAM™ 2020/5620 System Manual 11 - 7...
  • Page 160 11 - 8 IMAGETEAM™ 2020/5620 System Manual...

  • Page 161: Chapter 12 - Maintenance

    Reading performance may degrade if the scanner’s window is not clean. If the window is visibly dirty, or if the scanner isn’t operating well, clean the window with a soft cloth or lens tissue dampened with water (or a mild detergent-water solution or alcohol).

  • Page 162: Replacing The It2020 Interface Cable

    • The power cable is connected properly and there is power at the power source. • The host system power is on (if external power isn’t used). Is the green LED on? 12 - 2 IMAGETEAM™ 2020/5620 System Manual End Cap...
  • Page 163 Refer to information. Does the scanner read the bar code incorrectly? If the scanner reads a bar code, but the data is not displayed correctly on the host screen: • The base may not be programmed for the appropriate terminal interface.
  • Page 164 1. Scan the sample bar codes in the back of this manual. If the scanner reads the sample bar codes, check that your bar code is readable. Verify that your bar code symbology is enabled (see 2. If the scanner still can’t read the sample bar codes, scan page 6-1.

  • Page 165: Chapter 13 - Customer Support

    Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.

  • Page 166: Online Product Service And Repair Assistance

    (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives. 13 - 2...
  • Page 167 No product will be accepted by Hand Held Products without a Return Materials Authorization, which may be obtained by contacting Hand Held Products. In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand...
  • Page 168 13 - 4 IMAGETEAM™ 2020/5620 System Manual...

  • Page 169: Symbology Chart

    Appendix A Symbology Chart Code Symbology China Post Codabar Codablock F Code 11 Code 16K Code 39 < Code 32 Pharma- ceutical (PARAF) Code 49 Code 93 Code 128 UCC/EAN-128 EAN/JAN-8 EAN/JAN-13 EAN-13 with Extended Coupon Code Interleaved 2 of 5 Note: “m”...

  • Page 170: Ascii Conversion Chart (Code Page 1252

    ASCII Conversion Chart (Code Page 1252 Note: This table applies to U.S. style keyboards. Certain characters may differ depending on your Country Code/PC regional settings. Char A - 2 Char “ & ‘ < > Char FrCovrName-1 User’s Guide Char ‘...
  • Page 171 Char € € ‚ ƒ „ … † ‡ ˆ ‰ Š ‹ Œ Ž ‘ ’ “ ” • – — ˜ ™ š › œ ž Ÿ FrCovrName-1 User’s Guide Char ¡ ¢ £ ¤ ¥ ¦ § ¨...

  • Page 172: Code Page Mapping Of Printed Bar Codes

    Code Page Mapping of Printed Bar Codes Code pages define the mapping of character codes to characters. If the data received does not display with the proper characters, it may be because the bar code being scanned was created using a code page that is different from the one the host program is expecting.

  • Page 174: Sample Symbols

    Sample Symbols UPC A 0 123456 7890 Interleaved 2 of 5 1234567890 Code 128 Code 128 EAN 13 9 780330 290951 EAN 8 3210 5 UPC-E 456123...
  • Page 175 Sample Symbols Code 39 Codabar BC321 Code 93 A13579B Code 2 of 5 123456-9$ Matrix 2 of 5 123456 6543210 RSS-14 (01)00123456789012...

  • Page 179: Programming Chart

    Programming Chart Note: If you make an error while scanning the letters or digits (before scanning Save), scan Discard, scan the correct letters or digits, and Save. Discard Save...
  • Page 180 Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 5620-SM Rev C 3/05...

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