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T-Home Comfort Pro CM 500 User Manual

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DECT Telephones
Comfort Pro CM 500/510
User Manual

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Summary of Contents for T-Home Comfort Pro CM 500

  • Page 1 DECT Telephones Comfort Pro CM 500/510 User Manual...

  • Page 3: Table Of Contents

    Contents General Information Appropriate Use / Declaration of Conformity ........10 Safety Information .
  • Page 4 Micro SD Card ............. 18 Important Battery Information .
  • Page 5 Menu Navigation Using Menus ............. . . 34 Example: Language Setting.
  • Page 6 Special Key (Hotkey) / VIP-List ..........45 Special Functions.
  • Page 7 Telephoning External/Internal Calling........... . . 57 ■...
  • Page 8 ■ Three-Party-Conference ..........77 ■...
  • Page 9 The Device Menu Information on the Display Symbols in the Device-Menu ............95 Overview: Device Menu .
  • Page 10 “Settings” Menu ............125 “Security”...

  • Page 11: General Information

    General Information General Information The DECT telephone Comfort Pro CM 500/510 is a cordless system telephone for operation on the Comfort Pro communications system. You can also operate your DECT telephone on other communications systems and thus use it at different locations. Operation on communications systems by other manufacturers is still possible when they comply with the GAP standard.

  • Page 12: Appropriate Use / Declaration Of Conformity

    General Information Appropriate Use / Declaration of Conformity Appropriate Use / Declaration of Conformity This product can be operated on a DECT-GAP-compatible communications system in all EU member countries. The telephone complies with radio-specific European-harmonised DECT standards. The CE mark on the product confirms conformity with the technical regulations regarding user safety and electromagnetic compatibility, valid as of the issue date of the corresponding Declaration of Conformity according to European Directive 99/5/EC.

  • Page 13: Overview And Basic Information

    Do not use your telephone in areas at risk of explosion. ■ Do not use Comfort Pro CM 500 in damp rooms (e.g. bath). ■ Do not hold the telephone in the hands-free mode next to your ear as the volume can be very high.

  • Page 14: Further Documentation

    General Information Overview and Basic Information Further Documentation Please use the other included documentation on parts of your communications system. This documentation is on the Comfort Pro product CD. DECT and GAP A digital radio connection is established between the mobile unit and the base station (Radio Fixed Part, RFP) in accordance with the DECT standard (DECT = Digital Enhanced Cordless Telecommunications).

  • Page 15: Installation

    Scope of Delivery Installation Installation Scope of Delivery This package includes: ■ a mobile unit (Comfort Pro CM 500 or Comfort Pro CM 510) ■ a standard battery ■ belt clip Inserting Standard Battery Comfort Pro CM 500 Slide the battery compartment lid down until the catch releases, then lift it.

  • Page 16: Inserting The Power Battery

    Deutsche Telekom fixed line network. Mounting / Removing a Bracket Comfort Pro CM 500 The bracket that comes with the product is placed on the two openings at the upper end of the mobile unit and snapped into place by pressing on it.

  • Page 17: Lanyard Fastener

    Bluetooth interface can be used for transmitting audio data only with a headset. Buetooth Qualified Design Identity The Bluetooth QDID for your Comfort Pro CM 500/510 is: B014700. Safety Precaution Headsets (earphones and headphones) can produce tones which are very loud and high. When you are exposed to such tones, this can lead to hearing damage.

  • Page 18: Usb And External Charging Port

    As additional component you can purchase the Comfort Pro CL 500 charger (material no. 40246042). Comfort Pro CM 500: The mobile unit can be operated without changing the charger. Comfort Pro CM 510: When operating the mobile unit, you have to remove the two lateral guides in the charger. These are easy to lift up on the inner edge using a fingernail or a paper clip.

  • Page 19: Power Supply / Power Supply Unit

    Power Supply / Power Supply Unit Installation You can also remove the guides by pressing a suitable screwdriver in the longish holes on the bottom of the charger. Connect the power supply unit with the charger and place the connecting cable through the cable guide.

  • Page 20: Micro Sd Card

    Installation Micro SD Card Micro SD Card Under the mobile unit battery there is a recess for inserting a micro SD card. In the current scope of delivery this has no function and will serve future applications. When inserting batteries, be careful not to damage the insertion recess.

  • Page 21: Precautionary Regulations During Usage

    Important Battery Information Installation ■ Battery fluid can damage your eyes. If you ever get battery fluid in your eyes, immediately rinse them with clean tap water and contact a doctor. ■ If the battery is to be used by children, make sure that a responsible adult instructs them regarding relevant precautionary regulations and make sure the children use the battery properly.

  • Page 22: Commissioning

    Commissioning Charging and Usage Times Commissioning Load the battery before using the mobile unit for the first time. Maximum battery performance is achieved only after three to five charge and discharge cycles. Place the mobile unit regularly into the charger to charge the battery optimally.

  • Page 23: Battery Charge Display

    Charging and Usage Times Commissioning Battery Charge Display The charging status of the battery is shown on the display. The following means: 81 - 100 % charged 61 - 80 % charged 41 - 60 % charged 21 - 40 % charged 0 - 20 % charged ■...

  • Page 24: Mobile Unit Subscription (Checking In)

    Commissioning Mobile Unit Subscription (Checking In) Mobile Unit Subscription (Checking In) Your mobile unit can be operated on a maximum of 10 different communications systems. To do so, it has to be subscribed to each system, i.e. checked in. The check-in procedure is usually done when commissioning the device. This is usually done by your system administrator for you when operated on the Comfort Pro communications system.

  • Page 25: Registration

    Mobile Unit Subscription (Checking In) Commissioning : Now enter the communications system PARK. The PARK (Portable Access Right Key) Enter PARK identifies the communications system. You can view this number in the communications system Next Configurator. Press the softkey. If there are no other communications systems within radio range and you have activated simplified registration on the communications system, you can continue without entering a PARK.

  • Page 26: Functions

    Functions Operational Controls on the Mobile Unit Functions Operational Controls on the Mobile Unit Emergency key (Comfort Pro CM 510 only) Receiver Hotkey (programmable) 3 Side keys (programmable) and volume adjust Display Rear: Loudspeaker Navigation keys (partly programmable) 3 Softkeys (partly programmable) Speaker/Handsfree use C key (delete)

  • Page 27: Display Elements And Symbols

    Display Elements and Symbols Functions Display Elements and Symbols The Display The display shows you information regarding the current connection state or menu lists and texts. When idle you see ■ the system name with the internal call number, ■ your programmed user name, ■...

  • Page 28: Display Elements

    Functions Display Elements and Symbols Display Elements Symbols in the upper line of the display: radio connection quality microphone switched off battery charging status loudspeaker switched on headset active Bluetooth headset operational Bluetooth connection active voicebox message (if available) you have received new short messages you have short messages which have been read ringer switched off call key pressed...

  • Page 29: Line Of Softkeys And Idle Display

    Display Elements and Symbols Functions Line of Softkeys and Idle Display The three keys below the display are called softkeys. The functions assigned to the keys are shown in the lowest line of the display. The key function automatically changes depending on the respective operation state of the mobile unit.

  • Page 30: The Led

    Functions The LED The LED The light diodes located on the upper corner (tri-colour / red-orange-green) signal specific events which can be system defaults which you cannot alter or also may be switched on or off by you (see also page 126). Please refer to the following table for more information.

  • Page 31: Key Functions

    Key Functions Functions Key Functions The following table provides you with an overview of the various default key functions. The keys provide access to various functions depending on the device state and key press length (short or long). Duration (key press) … State Description right softkey short...
  • Page 32 Functions Key Functions Duration (key press) … State Description down navigation key short stand-by calls the personal/local phone book call decreases volume (save via menus, lists scrolls downwards editor one line down left navigation key short stand-by calls the info list (default) or calls the programmed function menus back one menu level.
  • Page 33 Key Functions Functions Duration (key press) … State Description C key short incoming call switches off the ringer (only for current call) – if supported by system menus back one menu level. usually replaces softkey (back) lists deletes the corresponding entry editor deletes the character left of the cursor long...
  • Page 34 Functions Key Functions Duration (key press) … State Description number keys short stand-by pre-dialling numeric entry … editor characters according to table (see page 36) long stand-by calls voicebox (if available) number number keys long stand-by dials the corresponding speed dialling destination (if speed dialling is …...

  • Page 35: Locking Your Telephone Interface By The System Administrator

    Locking Your Telephone Interface by the System Administrator Functions Duration (key press) … State Description middle sidekey short stand-by calls the programmed function long stand-by programming with the desired function lower sidekey short stand-by calls the programmed function call increases volume (for current call only) long stand-by programming with the desired function...

  • Page 36: Menu Navigation

    Menu Navigation Using Menus Menu Navigation Using Menus Scrolling Use the navigation keys to scroll through menu entries. When you press the key with the first menu entry selected, you go to the last menu entry. When you press the key with the last menu entry selected, you go to the first menu entry.

  • Page 37: Example: Language Setting

    Example: Language Setting Menu Navigation Example: Language Setting 1. Open the menu – depending on the configuration of your mobile unit, this is done via – the softkey – short key press of the end key and select the Menu menu entry from the list.

  • Page 38: The Editors

    Menu Navigation The Editors The Editors Entering names/call numbers Various editors enable you to enter new call numbers and names or edit older entries (e.g. Phone book) Entering letters of the alphabet is done with the following library of characters: Upper-case letter Lower-case letter ? ! 1 - + * / = &...
  • Page 39 The Editors Menu Navigation ■ When entering numbers (call numbers) you may have to enter the “R” character (for enquiry calls). Press hash key multiple times to select “R”. ■ A short press of the C key deletes single numbers/characters (left of the cursor position), a long key press to delete the entire entry.

  • Page 40: Basic Functions

    Basic Functions Device Functions Basic Functions Device Functions Switching Mobile Unit On/Off You can switch off your mobile unit to make your battery charge last longer. If your mobile unit is switched off, no ringer or info tones are emitted (for example, for an appointment call). Switching off mobile unit Longer key press of the end-call key...

  • Page 41: Keylock / Phone Lock

    Device Functions Basic Functions The current date and time settings are usually provided by the system when checking in. Note: When no subscription appears on the display the mobile unit has to be checked in; please refer to Mobile Unit Subscription (Checking In) starting on page 22.

  • Page 42: Speaker/Handsfree Use

    Basic Functions Device Functions Speaker/Handsfree Use Press the loudspeaker key before or during a call to allow multiple persons to participate in the call. Repeat the process to switch it off. When the loudspeaker function is activated, the symbol appears on the display.

  • Page 43: Switch Ringer On/Off

    Device Functions Basic Functions Switch Ringer On/Off If you wish to be sure you are not disturbed (e.g. during a meeting) you can switch off the ringer. Incoming calls are then signalled silently by vibration instead of the audio signal (if activated, see page 105). Switch off When idle, press the star key longer –...

  • Page 44: Illumination/Display Dimming

    Basic Functions Device Functions Illumination/Display Dimming Keypad and display are illuminated. Illumination is switched on anytime a key is pressed or a call made and remains switched on for a configurable time. To prevent a complete deactivation of display illumination after this time, you can activate the dim function.

  • Page 45: Date/Time

    ® Bluetooth Headset Operation Basic Functions Date/Time When idle, the display shows the current date and the current time of the Comfort Pro. After commissioning or after changing the battery it may take a moment until all current data is transmitted from the Comfort Pro communications system.

  • Page 46: Telephoning Via The Bluetooth Headset

    ® Basic Functions Bluetooth Headset Operation 3. The name of the headset found appears on the display. Confirm the display with and enter the headset PIN. Now the headset is checked in and the symbol appears in the upper line of the display. You determine the respectively active headset in the >...

  • Page 47: Special Key (Hotkey) / Vip-List

    (dependent on the system). On the Comfort Pro CM 500 the mobile unit is always switched into the handsfree operation when the emergency call number is dialled. On the Comfort Pro CM 510 you can configure whether the call is made in...

  • Page 48: The Alarm Sensor (Comfort Pro Cm 510)

    Basic Functions Special Functions The Comfort Pro CM 510 mobile unit has a separate SOS key on the top. After a short key press on the SOS key, the SOS emergency call number is made after a confirmation message; after a long key press, the emergency call number is dialled directly.
  • Page 49 Special Functions Basic Functions Please note that to ensure dependable functioning, the device should be worn (belt clip, lanyard) as exposed as possible (not in your pocket). Man down Usually the mobile unit is worn vertically, e.g. with the belt clip directly fastened to the person’s body. The position measurement is conducted continuously and checks to ensure the device is still upright.
  • Page 50 Basic Functions Special Functions Event Man down, No movement, Escape detected Delay Pre alarm Dialling of the with/without alarm alarm call number tone on the mobile unit Other alarm parameter settings : If the SOS emergency call number is predefined by the system, this menu entry does not Alarm number appear.

  • Page 51: Connections

    Connections Basic Functions Connections Internal and External Call Numbers Internal and external call numbers for reaching you are assigned during configuration of the Comfort Pro communications system. External Seizure and Entry of Call Numbers If you hear the external dialling tone after pressing the call key, your telephone is set to spontaneous external line seizure.

  • Page 52: Multiple Trunk Keys

    Basic Functions Connections Multiple Trunk Keys Multiple trunk keys can be configured on your telephone (three max. on the Comfort Pro communications system) Each of these keys has its own internal call number – independent of system configuration – which can also be assigned to its own external call number.

  • Page 53: Charge Display (Charges)

    Connections Basic Functions Charge Display (Charges) If your network operator transmits charge information – even for external calls you dial yourself – you will see the charge amount for the call during and after the call. Transmission of Call Numbers There are various ISDN services which either allow or prevent transmission of call numbers between users.

  • Page 54: Blocked/Unblocked Call Numbers

    Basic Functions Connections Blocked/Unblocked Call Numbers Your telephone can be blocked for all or for certain external call numbers. Emergency call numbers (110/112 in Germany) can be placed on a special list – no matter what your external authorisation – and can thus be dialled at any time.

  • Page 55: Calls In The Call-Waiting Queue

    Connections Basic Functions Calls in the Call-Waiting Queue The system administrator can additionally configure and activate a Call-waiting queue for your telephone in the Comfort Pro. While you are making a call, new calls are registered in this queue, the caller first hears an announcement (if your system administrator has configured an announcement) and then the ring tone.

  • Page 56: Forwarding Calls

    Basic Functions Connections ■ For external connections established by you it is relevant how system administrator has configured the route you are using for the connection. One thing the system administrator defines during configuration is whether a booking number is entered via the menu during a call. He/she can, however, also specify that booking numbers must be entered via code procedure.
  • Page 57 Connections Basic Functions Hunt group call numbers During system configuration, the system administrator can configure call forwarding destinations for hunt group call numbers. These destinations are called when all users of a hunt group are busy and/or when a call is not accepted by any member of the hunt group within a certain time interval.

  • Page 58: Menu Before And During A Call

    Basic Functions Menu Before and During a Call Menu Before and During a Call When the handset is in the idle or call state, state-dependent menus are displayed when you press the softkey. Frequently used features of the Comfort Pro communications system are displayed, which you can then activate in this situation.

  • Page 59: Telephoning

    External/Internal Calling Telephoning Telephoning Safety precaution Do not hold the telephone in the hands-free mode next to your ear as the volume can be very high. External/Internal Calling Dialling Directly Press the call key. Dial the internal or external call number (if necessary with the prefixed code for external line seizure, please refer to the chapter entitled External Seizure and Entry of Call Numbers on page 49).

  • Page 60: Making A Call From The Redial List

    Telephoning External/Internal Calling Correcting pre-dialling entry: Press C key briefly to delete single digits. Press C key longer to delete the entire call number. Making a Call from the Redial List The call numbers you last dialled are saved in the redial list (the last entry is first on the list). If the call number is also entered into the communications system phone book, the name appears as well.

  • Page 61: Making Calls From The Caller List

    External/Internal Calling Telephoning Redial List via Communications System Press softkey. The redial list menu opens. Use the navigation keys to edit the entry/list, please refer to page 99. Note: You can access the info menu / redial list using the navigation menu (see page 27) or via the menu access when the mobile unit is idle.
  • Page 62 Telephoning External/Internal Calling When accessing the caller list locally the display shows: When you have configured the local caller list (please refer to the List access setting, page 126), the following symbols indicate the respective type of call: accepted, answered call missed call rejected call filtered call...

  • Page 63: Using Routes To Make Calls

    External/Internal Calling Telephoning Using Routes to Make Calls The Comfort Pro establishes calls to a desired subscriber either automatically or via specific routes. Your system administrator configures these routes in the Comfort Pro and specifies how each route is seized. In order to manually seize a specific route for a desired call, dial the routing code before dialling the (internal or external) call number.
  • Page 64 Telephoning External/Internal Calling Note: If the called subscriber is a member of a user group for which pick-up protection is active, “Pick- up” and “Pick-up select” are not possible. VIP call :* Your next internal call is executed as a VIP call. Enter the call number of the subscriber to whom you wish to transfer under Dest: .

  • Page 65: Menu When Pre-Dialling

    External/Internal Calling Telephoning Menu when Pre-dialling Note: Menu items marked with an * are only displayed if the system administrator has given corresponding user authorisation. You have entered a call number into pre-dialling (please refer to page 57). Press the softkey briefly and then dial …...

  • Page 66: Menu During Conversation

    Telephoning External/Internal Calling : Displays entries in the redial list. You can select and dial an entry, please refer to page 58. Redial Caller list : Displays entries in the caller list. You can select and dial an entry, please refer to page 59. Add …...

  • Page 67: Menu If Subscriber Busy

    External/Internal Calling Telephoning : * You can “park” the caller for a certain time. Please refer to the Parked Calls starting on Park call page 80 chapter for further information. Personal phone book : You can search for a call number in the personal (local) phone book of the device, please refer to page 92.

  • Page 68: Menu When Calling

    Telephoning External/Internal Calling : You can search for a call number in the personal (local) phone book of the device, Personal phone book please refer to page 92. Redial : Displays entries in the redial list. You can search a call number in the redial list.This menu entry is only available if you have configured local list access (see page 126).

  • Page 69: Ending A Call

    Ending a Call Telephoning Ending a Call Calls are ended by pressing the end key briefly. If the subscriber you are speaking to ends the call, the busy signal for your telephone is switched off after a few seconds and you can be reached again. This also applies when you are connected via headset. The time interval until the busy signal is switched off is configured by the system administrator.
  • Page 70 Telephoning Accepting Calls Normal call When you are called, the caller’s call number is displayed (if transmitted). If this call number is also recorded in your phone book, you will see the person’s name instead. External calls from unknown call number When you receive an external call where the caller is displaying a different call number than the one actually technically being transmitted (CLIP no screening), a “?”...

  • Page 71: Calls During A Conversation

    Accepting Calls Telephoning Calls During a Conversation While you are making a call, any incoming calls are signalled acoustically as well as visually on the display (“Call Waiting”). Call waiting protection must be deactivated for this to happen (see page 119). You are making a call, hear the call waiting tone and see the text Call waiting well as the name or call number of the subscriber waiting on the display.

  • Page 72: Call Waiting Menu

    Telephoning Accepting Calls : You do not accept the call yourself, rather deflect it to another subscriber. Enter the call Deflect call number of this subscriber under Dest: and then the softkey. You can only use the “Deflect call” function if your user group has the authorisation to deflect internal and/or external destinations. Note: If you receive a call via a call forwarding chain and wish to deflect it to a destination call number which is already in the call forwarding chain, a negative acknowledgement tone is heard and the call signalling on your device will continue.
  • Page 73 Accepting Calls Telephoning Park call :* You park the first call. Press the end key to enable your telephone to accept calls. The call-waiting call will then be signalled like a normal call. Press the call key and you are connected with the call-waiting subscriber.

  • Page 74: Enquiry, Toggling, Transfer And Conference

    Telephoning Enquiry, Toggling, Transfer and Conference Enquiry, Toggling, Transfer and Conference Enquiry/Toggling During a call you can consult another subscriber. You are making a call. Initiate enquiry: Press softkey briefly. Your first call is placed on hold. Enter internal or external call number. Note the type of line seizure (see page 49). You are speaking with the subscriber called.

  • Page 75: Transferring An Internal/External Call To An Internal Subscriber

    Enquiry, Toggling, Transfer and Conference Telephoning Transferring an Internal/External Call to an Internal Subscriber You have dialled an internal enquriy call (see page 72). The subscriber called via enquiry answers: Announce the call transfer. Press softkey briefly. The subscriber called via enquiry does not answer: Press softkey briefly.

  • Page 76: Transferring An External Call To An External Subscriber

    Telephoning Enquiry, Toggling, Transfer and Conference Transferring an External Call to an External Subscriber External calls can only be transferred to an external subscriber via the enquiry call menu (see page 74). Press softkey briefly. Use the navigation keys to select the Connect menu entry and confirm with the softkey.
  • Page 77 Enquiry, Toggling, Transfer and Conference Telephoning Toggle : You toggle between the current subscriber and the subscriber you last spoke with. Disconnect : You disconnect the current connection. You can now either enter a new call number for another enquiry; Or press the softkey briefly and you will be re-connected with the subscriber on hold.

  • Page 78: Menu When Subscriber On Hold

    Telephoning Enquiry, Toggling, Transfer and Conference Menu when Subscriber on Hold Note: Menu items marked with an * are only displayed if the system administrator has given corresponding user authorisation. You have placed a call on hold. Press the softkey briefly and then dial … VIP call :* Your next internal call is executed as a VIP call.

  • Page 79: Three-Party-Conference

    Enquiry, Toggling, Transfer and Conference Telephoning Three-Party-Conference If your user group has the corresponding authorisation configured, you can conduct a telephone conference (maximum of 3 subscribers). Conference participants can be internal or external callers. Three-party conferences cannot be connected. Initiate and end conference Initiate conference: short Establish enquiry connection (see page 72).

  • Page 80: Menu During Conference

    Telephoning Enquiry, Toggling, Transfer and Conference Menu during Conference Note: Menu items marked with an * are only displayed if the system administrator has given corresponding user authorisation. You are now in a three-way conference. Press the softkey briefly and then dial … 3 Party End : You end the conference.

  • Page 81: Special Calls/Conversations

    Special Calls/Conversations Telephoning Special Calls/Conversations Voicebox Queries The Comfort Pro A IAB answering machine is the integrated voicebox system for the Comfort Pro communi- cations system. If the system administrator has configured a voicebox for you, callers can leave messages for you, even when you cannot be reached at times.

  • Page 82: Parked Calls

    Telephoning Special Calls/Conversations Parked Calls While calling, you can “park” (one or more) callers for some time and meanwhile conduct other telephone calls or also hang up and carry out other operations. Parked calls are recorded on a list. You can remove calls from the list in any order such that a call is specifically “unparked”...

  • Page 83: Announcements (With And Without Intercom)

    Special Calls/Conversations Telephoning Announcements (with and without Intercom) Announcements can be set up on single or multiple system terminals. The “Announcement” function is available in two versions. ■ Announcement with intercom: The microphone of the system terminal called will be switched on (handsfree operation) and the person you are calling can immediately answer your announcement.
  • Page 84 Telephoning Special Calls/Conversations Making an announcement with intercom Pre-dialling: Enter the device-ID of the terminal. Your system administrator can provide you with the device ID. Press softkey briefly. Use the navigation keys to select the Intercom menu entry. Press softkey to confirm. State your announcement. Responding to an announcement (Announcement without Intercom) If you receive an announcement yourself, you will hear a special information tone.

  • Page 85: Callback

    Special Calls/Conversations Telephoning Callback If you call another subscriber of your Comfort Pro communications system and the line is busy, you can initiate automatic callback. Your user group must have authorisation for this feature to be able to use it. Initiate callback Press softkey briefly.

  • Page 86: Confirming Appointment/Alarm Clock

    Telephoning Special Calls/Conversations Confirming Appointment/Alarm Clock Your mobile unit allows you to set and activate up to three appointments and up to three wake times (please refer to page 102). The time of an appointment or the alarm clock are signalled to you with the configured ringer and the red flashing LED for ca.

  • Page 87: Doorbell, Door Opener

    Special Calls/Conversations Telephoning Doorbell, Door Opener A doorbell appears on the display ( Door call ). If there is an entry in the phone book for the call number, the doorbell name appears. Opening door while idle Press call key. …...

  • Page 88: Entrance Intercom Calls

    Telephoning Special Calls/Conversations Entrance Intercom Calls Calling the entrance intercom If you are operating a “DoorLine” entrance intercom, use the following code procedure to speak with a visitor: For enquiry: Calling door when idle Press the call key. You speak with the visitor. Door call during call If the doorbell signal is triggered during a call, you hear the call-waiting tone.

  • Page 89: Phone Book

    System Phone Book Phone Book Phone Book System Phone Book Up to 2,000 entries can be saved in the phone book of your Comfort Pro communications system. This number includes the centrally administered phone book (available to all users), the personal entries of all subscribers, and –...

  • Page 90: Calling From The Communications System Phone Book

    Phone Book System Phone Book Calling from the Communications System Phone Book Search the Phone book menu for entries saved to the communications systems phone books. When idle, press the navigation key. Name: Enter the first letter(s) of the name you are searching for (see The Editors on page 36).

  • Page 91: Speed-Dialling

    System Phone Book Phone Book Speed-Dialling All central phone book entries can also be dialled via two-digit or 3-digit speed-dialling numbers once they have been configured. The 2-digit speed-dialling numbers are in the range 00…99, the 3-digit are in the range 000…999.
  • Page 92 Phone Book System Phone Book Adding call number as new phone book entry Select the New entry menu entry in the Phone book menu, confirm with the softkey. Select desired phone book: Personal Company Central , confirm with softkey. Determine call number: Office Mobile Private...
  • Page 93 System Phone Book Phone Book Adding call number to a phone book entry You can add the entry to your personal phone book. If your system administrator has authorised you (or the user group you are part of) accordingly, you can also edit the central phone book and your company’s phone book.

  • Page 94: Personal/Local Phone Book

    Phone Book Personal/Local Phone Book Personal/Local Phone Book In addition to the phone book of your Comfort Pro communications system, your mobile unit also has a local (personal) book. This phone book enables you to save up to 200 additional, personal entries with 3 call numbers respectively.
  • Page 95 Personal/Local Phone Book Phone Book 4. Select the characters of a key by pressing it repeatedly and quickly, enabling you to see the characters assigned to that key. Input position moves automatically forward if you make no entry for a short time or when you enter a new character.

  • Page 96: Editing Personal/Local Phone Book Entries

    Phone Book Personal/Local Phone Book Editing Personal/Local Phone Book Entries When idle, press the navigation key. Enter the first letter(s) of the name you are searching for (see The Editors on page 36). … or Select an entry via the navigation keys. Press softkey.

  • Page 97: The Device Menu

    Information on the Display Symbols in the Device-Menu The Device Menu The Device Menu This chapter presents all essential features available on the mobile unit and the Comfort Pro communications system. Because the communications system also supports the operation of cord-connected and other cordless telephones, some menu entries are named differently, although they serve the same purpose.

  • Page 98: Overview: Device Menu

    The Device Menu Overview: Device Menu Overview: Device Menu Info Contains the accesses to caller list, redial list and the voicebox (if supported). Fast access is also available on the navigation key or via the softkey (default). Menu description: see page 98 Active features This menu offers fast access to some important settings, such as, e.g.
  • Page 99 Overview: Device Menu The Device Menu Audio This menu is where you make the settings regarding volume, ringer and info tones. Menu description: page 104 Call filter Use the call filter to allow or block incoming calls. Define call numbers and filter status in this menu. Menu description: page 106 System This menu is where you can define the active communications system for your mobile unit, manage...

  • Page 100: Info" Menu

    The Device Menu “Info” Menu “Info” Menu Caller list : Displays entries in the caller list. If there is a phone book entry for one of the call numbers displayed, the corresponding name is displayed. The entries in this menu are dependent on the List access setting (please refer to page 126).
  • Page 101 “Info” Menu The Device Menu Text alarms : If your Comfort Pro communications system is equipped with a corresponding application, paging messages can be sent on your telephone. These messages are displayed here. Please contact your system administrator for more information. Messages : Displays new short messages, please refer to the System menu: “Messages”...

  • Page 102: Active Features" Menu

    The Device Menu “Active features” Menu Dial : Call number is dialled. Delete : The entry is deleted after an enquiry. Phone book : Call number can be added to the phone book of the communications system, see page 89. Delete all : The list is deleted after a confirmation prompt.

  • Page 103: Phone Book" Menu

    “Phone book” Menu The Device Menu Alarm clock : Switches alarm clocks 1…3 on/off and configures it (see page 103). Use the navigation keys to select the respective alarm clock. Appointment : Switches appointments 1…3 on/off and configures it (see page 103). Use the navigation keys to select the respective appointment.

  • Page 104: Pickup" Menu Entry

    The Device Menu “Pickup” Menu Entry “Pickup” Menu Entry This menu entry is only available when your mobile unit is checked into the Comfort Pro communications system, see “System” Menu starting on page 107. Pickup : You pick up the call intended for another telephone in your pick-up group. Note: If the called subscriber belongs to a user group with Pickup protection activated, you...
  • Page 105 “Time/Alarms” Menu The Device Menu Appointment : Displays appointment list. You can enter and activate up to 3 appointments. Select an entry from the list and press the softkey. Status : Switching the appointment or switching it Edit : Switching appointment on or off. : Displays time set for the appointment.

  • Page 106: Audio" Menu

    The Device Menu “Audio” Menu “Audio” Menu Volume : For changing the following settings, use the navigation keys or enter a number (1 … 7). Earpiece : Displays the currently set earpiece volume. Handfree : Displays the currently set volume for handsfree mode. Corded headset : Displays the currently set headset volume (not applicable to Bluetooth headset).
  • Page 107 “Audio” Menu The Device Menu Type : This setting is where you determine how selected melodies are signalled. Repeat : The melody is played repeatedly as long as the call is signalled. Single : The melody is played only once. Device : You can select the combination of signal generators with which the call will be signalled.

  • Page 108: Call Filter" Menu

    The Device Menu “Call filter” Menu “Call filter” Menu Use the call filter to allow or block incoming calls from specific call numbers. Save the call numbers in a personal filter list, which can hold 10 entries. Status : You can change the filter mode. Accept list : Only calls from call numbers entered on the filter list are signalled (no other calls).

  • Page 109: System" Menu

    “System” Menu The Device Menu Delete : The entry is deleted after an enquiry. Delete all : The list is deleted after a confirmation prompt. Note: The Comfort Pro communications system offers an additional call filter which applies to the entire system.

  • Page 110: System Menu" / Total Menu

    The Device Menu “System menu” / Total Menu “System menu” / Total Menu This entry is only available on the menu when your mobile unit is checked into the Comfort Pro communica- tions system. Use this menu entry to open the main menu of the Comfort Pro communications system and have access to the system features.
  • Page 111 “System menu” / Total Menu The Device Menu Applications This menu group contains all functions offered by your system telephone in conjunction with additional programme packages of your communications system. If your system administrator has set up, e.g. a voicebox with the Comfort Pro A IAB additional programme for you, this is where you can access and configure your voicebox.

  • Page 112: System Menu: "Calls

    The Device Menu “System menu” / Total Menu System menu: “Calls” Call lists : Displays the lists of missed and accepted calls. Missed calls : You see the call numbers of the callers who most recently tried to reach you. The name is displayed instead of the call number if the caller is in the system phone book.
  • Page 113 “System menu” / Total Menu The Device Menu Phone book : You add the call number of the caller to one of the phone books (please refer to AddPhone Numbers from Lists to Communications System Phone Book starting on page 89). Info : This displays information about the caller: call number or name, time of the last call and the number of calls.
  • Page 114 The Device Menu “System menu” / Total Menu Mark as new : If the message is addressed to another person and you accidentally have listened to it, you can use this option to reset the message to “new” status. : To view the call number or name of the caller, as well as the duration, date and time of Info the message.

  • Page 115: System Menu: "Call Forwarding

    “System menu” / Total Menu The Device Menu System menu: “Call forwarding” Call forwarding : Programming call diversions for your own telephone. If there are multiple trunk keys configured on your telephone, you can programme call diversions for each of these keys. To do so, select the desired key (e.g.
  • Page 116 The Device Menu “System menu” / Total Menu Note: If “Divert MSN” is executed in the exchange (= external call forwarding; configured by the system administrator), it can take a few seconds after configuration for call forwarding to be activated in the exchange.

  • Page 117: System Menu: "Messages

    “System menu” / Total Menu The Device Menu : This type of call forwarding diverts calls from another terminal (source) to your telephone. The Follow me PIN of the source terminal is required for this function. If the “follow me” function is active, all call numbers of the other device are forwarded immediatelyto your telephone.
  • Page 118 The Device Menu “System menu” / Total Menu New message : You can send a message to another user. Enter the text (max. 160 characters) and then press the softkey. Enter the internal call number of the user to whom you would like to send the message.
  • Page 119 “System menu” / Total Menu The Device Menu : Switching appointment on or off. Note: If the ringer is switched off (see page 105), there is no acoustical signal for the appointment set. Appointments can also be programmed in the menu (see page 103).

  • Page 120: System Menu: "Protection

    The Device Menu “System menu” / Total Menu System menu: “Protection” Call protect. : Switching signalling of calls on/off for all call numbers of your device (exception: VIP calls continue to be signalled). When call protection is activated, a caller hears either a ringing tone or a busy signal (the system administrator configures this when configuring user groups).
  • Page 121 “System menu” / Total Menu The Device Menu Baby call : Switches baby call on/off (please refer to page 83 also). Dest. : Enter the destination call number for a baby call. : Switching baby call on or off. Change PIN : Enter the current user PIN (6-digits max.) and then the new PIN twice.

  • Page 122: System Menu: "Connections

    The Device Menu “System menu” / Total Menu System menu: “Connections” The following features are executed if the current connection state of your telephone permits. These features are also available in the state-dependent menus. Call pick-up Pickup : You pick up the call intended for another telephone in your pick-up group. If the called subscriber belongs to a user group with pickup protection activated, you cannot pick up calls for that person’s call number.
  • Page 123 “System menu” / Total Menu The Device Menu Intercom : This function is for directing an announcement to a single system terminal and the microphone is switched on on the system terminal called (please refer to page 81). The subscriber called can answer you immediately without having to press a key. Enter the device ID of the terminal in Device-ID: .

  • Page 124: System Menu: "Phone Book

    The Device Menu “System menu” / Total Menu : For the next call, you switch your telephone into one of the user groups defined by the PIN dialling system administrator. Switching the user group means different authorisations (e.g. international dialling authorisation) and other features are possibly available (e.g. for charging and recording connection data of private calls).

  • Page 125: System Menu: "Applications

    “System menu” / Total Menu The Device Menu : For each call number in a telephone book Transmit number Suppress number entry, you can specify whether your own call number should be automatically suppressed whenever you dial these numbers (from the telephone book). Note: If you do not activate the “Suppress number”...

  • Page 126: System Menu "Central Settings

    The Device Menu “System menu” / Total Menu System menu “Central settings” In the menu Central settings you can define rules and settings for the time management of your system. The Time control menu entry is available if the user group of your telephone has been granted “Time Control”...

  • Page 127: Settings" Menu

    “Settings” Menu The Device Menu “Settings” Menu Key lock : Press the softkey to activate the key lock (please refer to page 39). Key programming : You can programme the softkeys, the side keys and the hotkey. After calling the programming feature, press the key you wish to programme.
  • Page 128 The Device Menu “Settings” Menu LED indications : You can switch LED display on/off as desired (see also page 28). Life indication : LED slowly flashing green or orange. Incoming call : LED quickly flashing green or orange with incoming calls. Coverage warning : Red LED flashing quickly when you leave the radio range of the system.
  • Page 129 “Settings” Menu The Device Menu Auto answer (call) : If this function is active, the mobile unit automatically accepts a call after the first ring (useful when using a headset – not a Bluetooth headset, however). Note: If you are not using the headset, then please deactivate this function as a caller may listen in unnoticed otherwise.

  • Page 130: Security" Menu

    The Device Menu “Security” Menu “Security” Menu You have to enter the device PIN to open the Security menu. The default is “0000” (4 digits of 0 (zero)). Phone lock : The telephone is locked. Now only incoming calls can be accepted. A programmed emergency call key or the SOS key can still be used on the Comfort Pro CM 510.
  • Page 131 “Security” Menu The Device Menu Pre alarm : You can set the time interval to go by until the emergency call number is dialled. During this time,there is a ring tone (alarm tone) signalled at increasing volume (unless deactivated). During the prealarm, the alarm can still be cancelled ( , 10 sec …...

  • Page 132: Profiles" Menu

    The Device Menu “Profiles” Menu Reset to default : You can reset various areas of your settings back to factory settings. Phone book : The entries in your personal (local) phone book are deleted after a confirmation prompt. All lists : All lists (caller list, redial list, call filter) are deleted after a confirmation prompt.
  • Page 133 “Profiles” Menu The Device Menu Ringer type : Select whether a ring tone sounds once or repeatedly. Key click : Switch key click on or off. Noise detection : Switch automatic noise detection for a louder ringer on or off. Loud environment : Switch this function on to have voice quality adjusted in a loud environment.

  • Page 134: Key Programming

    Key Programming Programmable Keys Key Programming Your mobile unit enables you to assign frequently used functions to specific keys. Programmable Keys The left and middle softkeys below the display and the left and right navigation keys can be programmed. These programmed keys can only be used when idle. The three side keys (left) and the hotkey (right) can also be programmed as usual.

  • Page 135: Programmable Functions

    Programmable Functions Key Programming Programmable Functions Press the respective key longer or use the > Settings > Key programming menu (see page 125). The following selection is offered: The key is available. No function VIP list A call number list (6 entries max.) is assigned to the key.
  • Page 136 Key Programming Programmable Functions Central directory Here is the Comfort Pro communications system phone book. Navigation Assigns the key alternative access to functions which are assigned to the navigation keys. Assigns the key as emergency call key. The Emergency call emergency call number is dialled which is saved in >...
  • Page 137 Programmable Functions Key Programming Line x Assigns the key access to a selected trunk key of your telephone. Active features Assigns the key access to the Active features menu entry of the system menu / main menu (see page 100). Reset key to default If you have re-programmed a key and wish to reset it to the default function, press the softkey.

  • Page 138: Appendix

    Appendix Care and Maintenance Appendix Care and Maintenance Your telephone is a product that meets the highest standards of design and manufacture. It should therefore be treated with care. Follow the advice below, and you will be able to enjoy using this product for a long time. Please follow all the Safety Precautions starting on page 10.

  • Page 139: Technical Data

    Technical Data Appendix Technical Data Standard: DECT /GAP Number of channels: 120 duplex channels Frequencies: 1880 MHz to 1900 MHz Duplexing: Time-division multiplex, 10 ms frame length Channel spacing: 1728 kHz Bit rate: 1152 kBit/s Modulation: GFSK Speech coding: 32 kBit/s Transmission power: 10 mW (average output per active channel) Range:...

  • Page 140: Buetooth Qualified Design Identity

    135 x 53 x 22.5 mm Charger weight: 40 g Mobile unit weight: Comfort Pro CM 500 (with battery): 120 g Comfort Pro CM 510 (with battery): 125 g Length of power supply cable: 1.5 m Buetooth Qualified Design Identity This product complies to the “Bluetooth Qualification Program”, it is included in the “Qualified Products List”...
  • Page 141 Menu Tree Appendix Phone book Central directory Personal directory Un Park Pickup Take Time/Alarms Date/Time Time Appointment Date Alarm clock Format settings Appointment 1, 2, 3 Status Time Date Text Alarm clock 1, 2, 3 Status Time Text Time format 24h, 12h am/pm Date format dd.mm.yy...
  • Page 142 Appendix Menu Tree Call filter Status Accept list List of numbers Block list Filter off Edit New entry Dial number … Predial add to … Details … Delete Delete all System Select system Auto search Subscriptions >System name< Show IPEI Version info New system >System name<...
  • Page 143 Menu Tree Appendix System menu Calls Call lists Missed calls Call forwarding Charges Accepted calls Messages Remote charges* Voicebox mess.* Protection Hunt group* Connections Phone book Call diversion* Immediately Applications* Divert MSN* After delay Central settings* Divert door* Busy Remote divert* Follow me Short messages Received mail...
  • Page 144 Appendix Menu Tree Settings Key lock Key programming >key< User name Display Language Illumination Font settings** List access Color schemes** Device options Brightness/Contrast** Voice box no.* Bluetooth** Display dimming Display Keyboard Live indication Charger Incoming call LED indications Coverage warning Charge indication Redial list Infos...
  • Page 145 Menu Tree Appendix Profiles Select No profile Profile name Settings Normal Ringer volume Headset Ringer device Meeting Ringer type Loud Key click Profile 05 Noise detection Loud environment >Profile selection< Silent charging LED incoming call *) offered when the communications system allows / supports this **) offered only for certain terminal types...

  • Page 146: Index

    Index Index Symbols Auto answer (call) ......127 “Active features” menu ....100 Auto.
  • Page 147 Index for your own telephone....113 CLIP........51 MSN .
  • Page 148 Index Display “Settings” menu ..... . 125 Handsfree ....... 40 Brightness .
  • Page 149 Index Mobile unit Language ....... 35 muting....... 41 Lanyard fastener .
  • Page 150 Index Switch authorisation ..... . 121 Queue ........53 System menu “Applications”...
  • Page 151 Index VIP list ....... . . 135 Un park ......62 Virtual call number .
  • Page 152 Notes Notes...
  • Page 153 Notes Notes...
  • Page 154 Notes Notes...
  • Page 156 User Manual for DECT Telephones Comfort Pro CM 500/510 As of 03.06.2009 Publisher: Deutsche Telekom AG Markt- und Qualitätsmanagement MQM 4 Endgeräte Postfach 20 00 53105 Bonn If you have further questions phone us under: freecall 0800 33 01300. Please visit us in the Telekom Shop...

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