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T-Home Comfort Pro CM 300 User Manual

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Comfort Pro CM 300
User Guide

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Summary of Contents for T-Home Comfort Pro CM 300

  • Page 1 Comfort Pro CM 300 User Guide...

  • Page 2: Safety Precautions

    Safety Precautions Please observe the following notes on safety when setting up, connecting and using your telephone: • Place the charging station on a non-slip base. • You will find further important information on the batteries in the appendix. • Do not place either the handset or the charging station system –...

  • Page 3: Table Of Contents

    Contents Contents Starting operation of your telephone ......... 1 Unpacking and setting up your telephone .
  • Page 4 Contents Display of Call Charges and Call Duration ........13 Redialling .
  • Page 5 Contents ”Subscriber on Hold” Menu ............30 ”Conference”...

  • Page 7: Starting Operation Of Your Telephone

    Starting operation of your telephone Starting operation of your telephone Unpacking and setting up your telephone Unpacking Scope of Delivery Comfort Pro CM 300 handset • a handset • three batteries • belt clip • cable for software updates The charging station package includes •...

  • Page 8: Installing The Charging Station

    Starting operation of your telephone Installing the Charging Station Your telephone was made for use in normal conditions. Modern furniture is coated with a huge range of different paints, varnishes and plastics and treated with various products to protect and maintain these surfaces.

  • Page 9: Connecting The Charging Station

    Starting operation of your telephone Connecting the Charging Station • Please do not install the charging station around the openings of doors or windows: it may be damaged! • Use only the adapter plug unit provided, No. 4512132, for the charging station. Adapter plug / Connecting Cable Connect the cable of the adapter plug to the socket on the underside of the charging station, and then insert the adapter plug into the mains socket.

  • Page 10: Starting Operation Of Your Handset

    Starting operation of your telephone Starting operation of your Handset Your handset is ready for use once the batteries have been charged for the first time. You can now use the handset to make and accept calls. Inserting the Battery On the underside of the handset there is a battery compartment for the batteries of the type AAA (Micro cell) provided.

  • Page 11: Charging The Battery

    Starting operation of your telephone Charging the Battery When the telephone is unpacked, the batteries are not yet charged. To charge the batteries, place the handset in the charging station. You can see the batteries‘ charging status in the number of blinking or constantly illuminated segments in the upper line of the display.

  • Page 12: Handset Subscription (Checking In)

    Starting operation of your telephone Handset Subscription (Checking In) Your handset can be operated in up to ten different communications systems. To be able to do this, it must be subscribed to every system, this means: the handset must be checked in. If you are operating your handset in the Comfort Pro communications system, checking in your hand- set will be done by your system administrator.

  • Page 13: Displays, Keys And Symbols

    Displays The display shows you your telephone‘s current status and leads you in a comprehensible way through its operations. œ ¢ ƒ Symbol/Text line Comfort Pro CM 300 System name with internal call number Peters Programmed user name 10:00 π...

  • Page 14: Text Lines

    Starting operation of your telephone Text lines The text lines provide information on the current call status or menu lists and texts. In the idle state, the display shows the system name and internal call number, your programmed user name and the time. Selection lists (e.
  • Page 15 Starting operation of your telephone Softkey: ESC Press the ESC softkey briefly to exit the section of the menu currently displayed. You will then see the selection from the previous menu or the current idle or call display. Call Key - The call key has the same function as lifting or replacing the receiver of a normal telephone.

  • Page 16: Quick Switch

    Starting operation of your telephone • While entering text, you may switch back and forth between upper and lower case by pressing a number key for a longer time. The upper-/lower-case remains activated until the next time you press a number key longer. •...

  • Page 17: Switching The Handset On/Off

    Starting operation of your telephone Switching the Handset On/Off After the batteries have been charged for the first time, your handset is automatically switched on and ready for use. You can switch off your handset to maintain the charged status of your batteries for longer.

  • Page 18: Muting

    Starting operation of your telephone Muting Mute During a call you can switch your handset’s microphone off with Unmute switches it back on. Visual Call Indicator The receiver symbol in the display flashes and the display illumination is switched on to indicate an incoming call.

  • Page 19: Telephoning

    Telephoning Telephoning General Information Internal and External Telephone Numbers The internal and external telephone numbers at which you can be reached are assigned when your Comfort Pro communications system is set up. Multiple Connections Two calls can be made on your handset simultaneously. Any further callers will hear a busy signal. DTMF Postdial / VF Signalling In the connection state your telephone is automatically set to VF (voice frequency) signalling.

  • Page 20: Blocked / Unblocked Call Numbers

    Telephoning Blocked / Unblocked Call Numbers Your telephone can be blocked from dialling all or selected external call numbers. Emergency numbers (e. g. in Germany 110/112) can always be dialled. Consult your system administrator for details. Keypad Dialling A number of European network operators need the keypad protocol in order to set features. In that case, you must switch your telephone over to the keypad protocol –...

  • Page 21: Clip No Screening" Feature

    Telephoning “CLIP no screening” Feature Using “CLIP no screening” outgoing connections instead of sending the real call number of the caller, send another call number. Thus, instead of being shown your number, the subscriber you have called is shown, for example, a service call number. The feature “CLIP no screening” must be enabled by the network provider and activated in the system configuration by the system administrator.

  • Page 22: Menu Before And During A Call

    Telephoning Menu Before and During a Call When the handset is in the idle or call state, state-dependent menus are dis- played when you press the Menu softkey briefly. Frequently used features are displayed, which you can then activate. Example: Another telephone in your pickup group rings and you want to accept Pick-up the call.
  • Page 23 Telephoning Door opener * This activates the door opener. This function is only … available if a door intercom system is enabled in your Comfort Pro communica- tions system. Notes Note down a telephone number and a name or select a …...

  • Page 24: Making Internal/External Calls

    Telephoning Making Internal/External Calls Press the call key. Enter the number of the internal or external number you want to reach. The number will be dialled. Press the call key again to end the call. Edit pre-dialling Enter the number of the internal or external number you want to reach. Edit pre-dialling: short press: deletes individual digits;...

  • Page 25: Making A Call From The Redial List

    Telephoning Making a Call from the Redial List ¤ Press the left softkey in the idle state. The last 50 subscribers you called will appear (telephone number or name). The beginning and end of the list are indicated by broken lines. Use the arrow keys to select an entry. Redial list John Peters Ed Newmann...

  • Page 26: Making A Call From The Call List

    Telephoning Making a Call from the Call list Your handset saves the numbers of the last 50 incoming calls in call lists (dependent on the transmis- sion of the telephone number). Only calls that are not accepted are stored. Entries in the list of missed calls are deleted from that list if the caller has subsequently been able to contact you or if you have subsequently contacted the caller through a call-back from the call list.
  • Page 27 Telephoning tion for parking connections and the period of time after which there is a recall is defined by the administrator during the configuration of the system. Booking number By means of a booking number you can record the call …...

  • Page 28: Busy" Menu

    Telephoning ”Busy” Menu You have called a busy subscriber. … Press the Menu softkey briefly and then select ... Disconnect The call will be disconnected. … Callback * You leave your callback request with a busy subscriber. … Pick up select. * Once you have entered the telephone number, you can …...

  • Page 29: Accepting Calls

    Telephoning Accepting Calls Normal Call When a call comes in, the calling number will be displayed (if it is transmitted). If this telephone num- ber is listed in your telephone book, you will see the name instead. At the same time you see whether the caller is internal or external.

  • Page 30: Calls During A Conversation

    Telephoning Calls During a Conversation External and/or internal calls during a conversation are signalled acoustically and visually. œ ¢ ƒ Call-waiting ext. Sven Meyer 01234567891 Menu Press the R-key to place the current call on hold and accept the waiting call. Press the call key to end the current call.

  • Page 31: Call-Waiting" Menu

    Telephoning ”Call-waiting” Menu You receive an incoming call in the call state. Press the Menu softkey briefly and then select ... … Hands-free on Hands-free off … You switch hands-free use on or off. Disconnect You disconnect the current call and accept the waiting …...

  • Page 32: Telephoning With Multiple Callers

    Telephoning with multiple callers Telephoning with multiple callers Your telephone also enables you to call a second person during a call(consultation) and to telephone with two parties by turns (toggle) or simultaneously(three-party conference call). While you are making an external call you can: •...

  • Page 33: Transferring An Internal/External Call To An Internal Subscriber

    Telephoning with multiple callers Now dial the other telephone number. Press the R-key again to return to the first call. Press R repeatedly to toggle between the two calls. Pressing the call key transfers your first call to the subscriber you consulted. Transferring an Internal/External Call to an Internal Subscriber You have dialled an internal consultation call (see Enquiry/Toggling by Means of the R-Key).

  • Page 34: Internal/External 3-Party Conference

    Telephoning with multiple callers When you call an external party and then transfer this person to another external party, you will bear the costs for the call between the two external callers. You have no way of influencing how long the transferred call will last. The connection is estab- lished via the telecommunication system and occupies two call channels (ISDN user channels).

  • Page 35: The"Dial" Menu For Consultations

    Telephoning with multiple callers The”Dial” menu for consultations You have put a call on hold and are going to make a consultation call. … Press the Menu softkey briefly and then select ... Redial list This menu item is only available when there are entries in …...

  • Page 36: Subscriber On Hold" Menu

    Telephoning with multiple callers ”Subscriber on Hold” Menu You have put a call on hold and are making a consultation call. Press the Menu softkey briefly and then select ... … Hands-free on Hands-free off … You switch hands-free use on or off. Disconnect You disconnect the current call and return to dialling …...

  • Page 37: Conference" Menu

    Telephoning with multiple callers menu (you will find an explanation on the entry of booking numbers using a code procedure in the ”Comfort Pro – Operation on Standard Terminals” user guide). Incoming calls can also be associated with a booking number. To do this, simply press the Menu softkey after you have accepted the call.
  • Page 38 Telephoning with multiple callers Phone book You can add the other party’s phone number to the sys- … tem’s telephone book as a new entry (New Entry) or you can add it to an existing entry (Add). New entry Select , if you want to create a new telephone book entry.

  • Page 39: Special Calls / Conversations

    Telephoning with multiple callers Special Calls / Conversations Baby Call Baby call Protection You can use the item in the menu to store an internal or external telephone number. Dest.: To activate the Baby Call enter the desired number for the Baby Call under and activate the function with If the ”Baby Call”...

  • Page 40: Announcements (With And Without Intercom)

    Telephoning with multiple callers Announcements (with and without Intercom) Announcements can only be made to system terminals. For you to be able to use this function, the system administrator must set up the corresponding autho- risation for you. Announcements can be set up on single or multiple system terminals. The “Announcement”...

  • Page 41: Answering A Callback

    Telephoning with multiple callers Responding to an Announcement … for an announcement without intercom If you receive an announcement yourself, you will hear a special information tone. The display indicates “Announcement“ and the caller’s name. To respond, press the call key. Accept Alternatively: briefly press the Menu softkey.

  • Page 42: Making Calls From The Telephone Book

    Making Calls from the Telephone Book Making Calls from the Telephone Book Your Communications System’s Telephone Book 2,000 entries can be saved in the telephone book of your Comfort Pro communications system. This number includes the centrally administered telephone book and the personal entries of all sub- scribers.

  • Page 43: Speed-Dialling

    … Speed-Dialling When creating central telephone book entries using your Comfort Pro CM 300 handset, a Comfort Pro 100/300/500 system telephone or the Configurator, you can also assign speed dialling numbers to specific numbers. All central telephone book entries can also be selected by two-digit or three-digit speed-dialling numbers once they have been configured.

  • Page 44: Features And Menus

    Features and Menus Features and Menus How to Set Features There are two ways to set the features of your telephone and the system: Using Menus Activate the menus with the corresponding softkey as described under Displays, Keys and Symbols starting on page 16 and make the appropriate setting.

  • Page 45: Calls" Menu

    Features and Menus Phone settings In this menu group you can configure your telephone to … meet your personal requirements, e. g. ringer settings (melody and volume, dis- play language, etc.). Protection Among other things, you can activate the call protection or …...
  • Page 46 Features and Menus name of the doorbell, depending on the type of door intercom in use. If a caller has suppressed the display of his or her call number using CLIR, the call will still be shown in the call list. Where several calls from unknown numbers have been made, they are grouped together into a single entry.
  • Page 47 Features and Menus Play … Listen to the message the caller recorded. You can also use the number keys 4 (rewind), 5 (pause) and 6 (fast forward) to control message playback. Dial … Call the caller back. Delete … The message will be deleted. Phone book …...

  • Page 48: Call Forwarding" Menu

    Features and Menus ”Call forwarding” Menu Call forwarding First select and then... … Call diversion … Select ... Immediately … After delay … Busy … for the forwarding mode. Then key in the call forwarding destination and activate call forward- ing.
  • Page 49 Features and Menus The rest of the procedure is the same as configuring Call diversion (see above). Divert door … You can program the diversion for door calls here. Then select ... Then key in the call forwarding destination and activate call forwarding. All calls initiated by the door bell are diverted.

  • Page 50: Messages" Menu

    Features and Menus ”Messages” Menu Messages … First select and then ... Short messages … You see the list (senders) of short messages sent to you by other subscribers via the Comfort Pro's application Telefonie-Assis- tent. Select an entry, and you will see a drop-down menu enabling you to view the short message (content, sender, date), delete the selected message, or delete the entire list of short messages.
  • Page 51 Features and Menus Appointments … You see the status of both appointments. To programme an appointment, select one with the arrow keys and OK. Time: Under you can enter the time at which the appoint- ment reminder is to be activated. Reason: Select to enter the reason for the appointment.

  • Page 52: Phone Settings" Menu

    Features and Menus ”Phone settings” Menu Phone settings … First select and then ... Key Lock … You can lock the keypad of your handset to prevent accidental activation. Confirm this with OK. An active keypad lock is indi- º cated by a over the left softkey.
  • Page 53 Features and Menus Buzzer … Select and confirm the new setting with OK. Activate or deactivate the acoustic ringer tone. If you deacti- vate the signal generator, this is shown in the display with the ‹ symbol A long press of the key also activates/ deactivates the buzzer.
  • Page 54 Features and Menus Edit … You can edit the name and display of the telephone number (usually the internal/local telephone number) for the selected communications system. This information appears in the idle state when the handset is registered on the corresponding communications system.
  • Page 55 Features and Menus … Here you enter the wake-up time, for example 12:15. Confirm your input with OK. Active … With OK you activate or deactivate the alarm. © When the alarm is activated, the alarm symbol is displayed after the time in the idle state. …...

  • Page 56: Protection" Menu

    Features and Menus ”Protection” Menu Protection … First select and then ... Call protect. … Switches call signalling on/off for all of the handset telephone numbers. A caller will still hear the ringer tone. If a telephone number has been assigned to more than one device, call protection is also active for the other devices.

  • Page 57: Connections" Menu

    Features and Menus ”Connections” Menu The following features are available only if this is permitted by the current call state of your telephone. You can also find these features in the call-dependent menus. Connections … First select and then ... Call pick-up …...

  • Page 58: Phone Book" Menu

    Features and Menus ”Phone book” Menu In this menu you can define, edit and delete your personal phone book entries. You can only access the company and central phone book entries if respective authorisation has been set in the user group.

  • Page 59: Applications" Menu

    Features and Menus ”Applications” Menu This menu is only shown if the system administrator has set up additional programme packages for your communications system and you have the user authorisation to use these programmes. The menu item “Voicebox“ is available only if a voicebox has been set up! In this menu you can listen to the messages stored in your voicebox and edit your voice- box settings.

  • Page 60: Central Settings" Menu

    Features and Menus ”Central settings” Menu In this menu you can define settings for your system. The ”Time control” menu option is displayed if ”Time control” authorisation has been set in the Configurator for the user group of your telephone. The ”Date / Time”...

  • Page 61: Info" Menu

    Features and Menus ”Info” Menu In the idle state briefly press the info key and then select ... … Missed calls Missed calls: This menu item is only available when there … are entries in your missed calls list. You see the call numbers of the last 50 callers who last tried to reach you (dependent on the transmission of the telephone num- ber by the provider).

  • Page 62: Active Features" Menu

    Features and Menus ”Active features” Menu Press and hold the info key or select ”Active features” in the ”Info” menu. Then … select ... Call protect. This menu item is only available if the ”Call protect.” fea- … ture is active. You can use this menu item to deactivate call protection again (see also page 50).

  • Page 63: Updating The Software

    • If the CAPI driver for the Comfort Pro CM 300 handset is not on your PC, you will have to install the USB driver for the Comfort Pro CM 300 handset before updating the software. Install the USB driver to your hard disk before connecting the Comfort Pro CM 300 handset to your PC.

  • Page 64: Appendix

    Appendix Appendix Important Information About the Battery 1. Use nickel metal hybrid (NiMH) batteries only! The handset operating times specified here (standby/conversation and charging times)apply only when the device is used with batteries with a minimum capacity of 700 mAh and higher (see ”Technical Data”).
  • Page 65 Appendix 11. EU law requires that all used rechargeable batteries be recycled. These batteries may not be dis- posed of in ordinary domestic rubbish. Deutsche Telekom will take back any used batteries it has sold free of charge at its Telekom Shops. The batteries are recycled, since they may contain met- als such as nickel - cadmium (Ni - Cd), lead (Pb), cadmium (Cd) or mercury (Hg).

  • Page 66: Technical Data

    Appendix Technical Data Standards: DECT / GAP Number of channels: 120 duplex channels Frequencies: 1880 MHz to 1900 MHz Duplex mode: Time division multiplex, 10ms frame length Channel spacing: 1728 kHz Bit rate: 1152 kBit / s Modulation: GFSK Voice encoding: 32 kBit / s Transmitter power: 10 mW (average power per channel)

  • Page 67: Notifications And Error Messages

    Appendix Notifications and error messages No System The handset is not logged on to a communications system. not registered Check in to a communications system could not be successfully car- ried out. Possible causes: incorrect PIN or no further handsets can be checked in to this system.

  • Page 68: Main Menu

    Appendix Main Menu Calls Call lists Missed calls Charges Accepted calls Charges for . . . Voicebox mess. Hunt group Received mail Outgoing mail Call forwarding Call diversion New message Divert MSN Divert for . . . Divert door Melody Follow me Type Device...

  • Page 69: Index

    Appendix Index 3-party conference........28, 31 DTMF Postdial/VF Signalling......14 Accepting calls...........23 Edit pre-dialling ..........18 Active features (menu) ........56 Enquiry/Toggling ..........26 Alarm.............12, 49 Error message ............62 Announcement...........34 Automatic hide ...........10 Hands-free mode ..........11 Handset operating elements......6 Baby call..............33 Handset subscription (checking in) ....6 Battery compartment cover........4 Hearing aids............1 Blocked/Unblocked call numbers....14...
  • Page 70 Appendix Quick switch ............10 Redialling..........12, 13, 19 Safety ...........Front cover Selection (menu)..........16 Speaker mode............11 Special calls/conversations ......33 Speed-dialling ............37 Subscriber on hold (menu) ......30 Switching the handset on/off......11 Symbols in the display.........7 Technical Data............61 Telephone lock...........14 Telephoning............13 Text lines ..............8 Time ..............12 Time control............54 Transferring a call..........27...
  • Page 71 Appendix...
  • Page 72 User Guide Comfort Pro CM 300 As of 14.05.2008 Publisher Deutsche Telekom AG Zentrum Endgeräte Postfach 20 00 53105 Bonn If you have further questions phone us under: freecall 0800 33 01300. Please visit us in the Telekom Shop or on the Internet at: www.t-home.de...

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