Troubleshooting Tips - Casablanca Academy Owner's Manual

FAN OPERATION
Pull-chain switches on the fan control the fan
Using the fan control pull-chain switch: Fan off at start.
First pull: fan ON, High speed
Second pull: Medium speed
Third pull: Medium Low speed
Fourth pull: Low speed
Fifth pull: Fan OFF
Direction of blade rotation is controlled by the reverse
pull chain on the side of the switch housing. No changes
in household wiring are required.
FAN AND LIGHT OPERATION (GALLERY EDITION ONLY)
Pull-chain switches on the fan control the fan and lights.
Using the fan control pull-chain switch: Fan off
at start.
First pull: fan ON, High speed
Second pull: Medium speed
Third pull: Medium Low speed
Fourth pull: Low speed
Fifth pull: Fan OFF
The sequence of Light pull chain as follows:
Light off at Start.
No changes in household wiring are required.
To Change Airflow Direction
Turn the fan off and let it come to a complete stop. Slide the
reversing switch on the fan to the opposite position. Restart
fan.
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FAN PULL CHAIN
REVERSE PULL CHAIN
SWITCH SWITCH
FAN PULL CHAIN LIGHT PULL CHAIN
SWITCH SWITCH
Reversing
Switch

TROUBLESHOOTING TIPS

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.
PROBLEM POSSIBLE REMEDIES
Fan wobbles or shakes excessively • Be sure the canopy pin is set properly into the slot on the ball.
• Check that the bladeholders have not been bent during installation and the blades
are balanced.
• The hanger bracket and/or the ceiling outlet are attached too loosely. Make sure
the hanger bracket is attached tightly to the ceiling outlet box and the downrod
assembly is secured firmly.
• The downrod is attached to the downrod base too loosely. Make sure all the
screws are securely tightened.
• Install the provided balancing kit.
Fan is noisy during operation • Tighten the canopy screws and mounting plate assembly. Make sure the wire
nuts inside the canopy and switch housing are not touching the metal parts and
that they have not fallen off the wire splices. Tighten as necessary.
• Tighten the blade holders to the direct drive motor and the blades to the bladeholder
screws.
• Make sure all the screws in the motor housing are snug but not overly tight.
• Check and tighten the light fixture retaining screws, glass shade screws, and/or
lightbulb(s).
Fan does not run on low speed • If fan is new, it may need to be "broken in." Run at high speed for several days.
CARE RECOMMENDATIONS
Fan Finishes
• For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the finish.
• A vacuum cleaner brush nozzle can remove heavier dust.
• Surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly
dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents as these will damage the
finish.
Blades
• Wood-finish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be
applied for added protection and beauty.
• For painted and high-gloss blades, surface smudges or an accumulation of dirt and dust can be removed easily using a
mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents
as these will damage the finish.
No Need for Lubrication
• Never lubricate this fan! The precision motor at the heart of your Casablanca fan features sealed bearings that are
lubricated for life.
• Do not attempt to oil the motor.
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