Buffalo Tech WPL-05G300 Series User Manual page 105

Chapter 5 Trouble Shooting
What can I do if my wireless connection drops randomly or seems slow?
Answer:
There are many environmental factors that may cause this. First, ensure the issue is not range related
by moving the AirStation and the client device closer together. If the connection drops continue,
then range is probably not the issue.
Other 2.4 GHz devices such as microwaves, other wireless networks, and 2.4 GHz wireless phones
may impact performance. Try a different wireless channel for your AirStation. Log in to the AirStation
with your browser. Click the [Wireless Config] tab and then the [Basic] tab. Wireless channels from
1 - 11 may be selected. Try the Auto-Channel option if available. Otherwise, manually select an
alternate channel and click [Apply].
Issue:
Though I am able to successfully make a connection with my AirStation, I am unable to access the
Internet with my web browser.
Answer:
First, power off the cable or DSL modem, the AirStation, and your computer. Move the router's mode
switch to the on position. Verify that the modem is connected to the AirStation with an Ethernet
cable to the WAN port. Power on the modem and wait one minute. Power on the AirStation and
wait another minute. Power on the computer. Open a browser on the computer and navigate to a
familiar website to verify whether the Internet connection is functioning normally.
If after these steps, an Internet connection is still unavailable, power off the cable or DSL modem
and computer again and directly connect your computer to the cable or DSL modem with a cable
between the computer and the port on the modem. Power on the modem and wait one minute.
Power on the computer and again check for an Internet connection.
If an Internet connection IS NOT available with a direct connection to the computer, please call the
Internet Service Provider who installed the modem.
If an Internet connection IS available with a direct connection to the computer, please call our
customer support.
Issue:
Where can I download the latest drivers, firmware, and instructions for my Buffalo wireless products?
Answer:
The latest drivers and firmware are available online at
www.buffalotech.com
WPL-05G300 Series User Manual 104