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Button
6. Troubleshooting
Problem
Possible Solution
The device is not
• Check the connection. When controlling the device via RS-485 connection, the device should be connected to the
controllable.
• Check that the device is registered on the network keyboard properly. When controlling the device in the Basic mode,
The PTZ camera is not
• Check PTZ camera settings in the DVR if the PTZ camera is connected to a DVR.
controllable.
• Check that the PTZ camera is registered on the network keyboard properly if the PTZ camera is connected to a
• Check the camera settings. The camera type should be set to PTZ Camera. (INIT program –> Setup –>
Connection to the INIT
If you lost the password, do a factory reset and customize all settings all over again. The factory reset returns all the
program is not available
settings including network settings to the original factory settings. Write down the password just in case.
because of wrong password.
• Button: Displays the function button of the network keyboard.
• Function: Select the function to perform when pressing the function button. Selecting
Macro allows the function button to perform the macro. Selecting PTZ CTRL allows the
function button to perform the Ctrl feature when controlling a Fastrax PTZ camera.
• Macro ID: Select a macro ID if the macro is set up to the function button.
Pressing the function button of the network keyboard performs the preset macro.
network keyboard via the RS-485 port of the network keyboard properly. When controlling the device via network
connection, both the device and the network keyboard should be connected to a network properly.
the device should be registered in the Basic mode. When controlling the device in the Advanced mode, the device
should be registered in the Advanced mode.
network keyboard.
Remote Setup –> Device –> Setup –> Camera type: PTZ Camera)
– ID: Assign a unique ID from to 00 to the macro. When giving a
'macro ID' –>
command, the network keyboard performs the
actions registered on the macro.
– Name: Enter a macro name.
– No.: Displays the order of the macro. The network keyboard takes actions
according to the order when performing the macro.
– Button: Double click the field, and then click a button on the network
keyboard image in the left to assign the operation to perform.
– Dwell Time: Enter dwell time (sec.) for the action to last.
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