RED COMPACT 35 Installation And User Manual page 55

11-PROBLEMS/CAUSES/SOLUTIONS
ANOMALY
The boiler runs for a few minutes and
then switches off
Pellets accumulate in the brazier, the
glass of the door gets dirty and the
flame is weak
The smoke evacuation motor does
not work
In the automatic position the boiler
always runs at full power
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POSSIBLE CAUSES
Start-up phase is not completed
Temporary power cut
Clogged smoke duct
Faulty or malfunctioning temperature
probes
Faulty spark plug
Insufficient combustion air
Damp or unsuitable pellets
Faulty smoke evacuation motor
The boiler is not powered
The motor is faulty
Defective motherboard
Control panel broken
Thermostat is set to minimum
Room thermostat in position that always
detects cold.
Faulty temperature probe.
Faulty or malfunctioning control panel.
SOLUTIONS
Repeat start-up
Wait for the automatic restart
Clean the smoke duct
Check and replace the probes
Check the spark plug and replace it, if
necessary
Clean the brazier and check that all
the holes are clear. Perform a general
cleaning of the combustion chamber and
smoke duct. Check that the air inlet is not
obstructed.
Change the type of pellets
Check the motor and replace it, if necessary
Check the mains voltage and the
protection fuse
Check the motor and capacitor and replace
them, if necessary
Replace the electronic board
Replace the control panel
Set the thermostat temperature again.
Change the position of the probe
Check the probe and replace it, if necessary.
Check the panel and replace it if necessary.
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