Diagnostics; Troubleshooting Dsl Connections; Diagnostics Commans - Patton SmartNode SN4960 User Manual

SmartNode 4960 User Manual

Diagnostics

Step 1 node> show dsl type
Step 2 node> show dsl line-state
Step 3 node> show dsl version
Step 4 node# debug dsl-setup

Troubleshooting DSL Connections

Link State:
• Verify that the DSL link is established (status LED is continuously on)
PPPoE access:
• Check if "show pppoe detail 3" shows "State: .... opened". This indicates that the PVC is valid and a that
you reached a PPPoE server through it.
• Check if "show ppp networks detail 3" shows "State: .... opened" for both the "LCP" and the "CHAP" sec-
tion. If LCP is not working, there is probably no compatible authentication protocol configured. Make sure
"authentication chap" and "authentication pap" are included in the subscriber setup. If only CHAP failed
there may be an error with the username or password.
• Run the "debug" command: node# debug dsl-setup (See

Troubleshooting DSL Connections

Table 11. Diagnostics commans
Command
5 • G.SHDSL Basic Configuration
Purpose
Displays the type of modem installed.
Displays information about the state of the DSL
link.
Display firmware version information for the
modem.
Lists the configuration interactions between the
gateway and the modem module.
table 11 above).
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