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Summary of Contents for Patton SmartNode 4960 Series
- Page 1 For Quick Start Installation SmartNode 4960 Series T1/E1 PRI VoIP Router Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Document Number: 13223U1-001 Rev. E Part Number: 07MSN4960-GS Revised: December 9, 2008...
- Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or...
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Page 3: Summary Table Of Contents
General information............................14 Applications overview............................ 22 SmartNode installation..........................25 Initial configuration ............................32 G.SHDSL Basic Configuration ........................41 Contacting Patton for assistance ........................46 Compliance information ..........................49 Specifications ..............................53 Cabling ................................. 60 Port pin-outs ..............................65 SmartNode 4960 factory configuration ...................... -
Page 4: Table Of Contents
Table of Contents Summary Table of Contents ........................... 3 Table of Contents ............................4 List of Figures ..............................8 List of Tables ..............................9 About this guide ............................10 Audience................................10 Structure................................10 Precautions ................................11 Safety when working with electricity .......................12 General observations ............................12... - Page 5 Contacting Patton for assistance ........................46 Introduction ................................47 Contact information..............................47 Patton support headquarters in the USA ......................47 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............47 Warranty Service and Returned Merchandise Authorizations (RMAs)..............47 Warranty coverage ............................47 Out-of-warranty service ..........................48 Returns for credit ............................48...
- Page 6 SmartNode 4960 Getting Started Guide Table of Contents Compliance ................................50 ................................50 Safety ................................50 PSTN Regulatory ............................50 Radio and TV Interference ............................50 FCC Part 68 (ACTA) Statement ...........................51 Industry Canada Notice ............................51 CE Declaration of Conformity ..........................52 Authorized European Representative ........................52 Specifications ..............................
- Page 7 SmartNode 4960 Getting Started Guide Table of Contents 3. Term ................................72 4. Grant of License ............................72 5. Warranty ..............................72 6. Termination ..............................73 7. Other licenses .............................73...
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Page 8: List Of Figures
List of Figures SmartNode 4960 ............... 15 SN4960 Failover Relay . -
Page 9: List Of Tables
List of Tables General conventions ..............13 SmartNode 4960 models with integrated G.SHDSL interface . -
Page 10: About This Guide
• Chapter 5 on page 41 provides information on G.SHDSL basic configuration • Chapter 6 on page 46 contains information on contacting Patton technical support for assistance • Appendix A on page 49 contains compliance information for the router •... -
Page 11: Precautions
SmartNode 4960 Getting Started Guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury. -
Page 12: Safety When Working With Electricity
Safety when working with electricity • This device contains no user serviceable parts. The equipment shall be returned to Patton Electronics for repairs, or repaired by qualified service personnel. WARNING Mains Voltage: Do not open the case the when the power cord is attached. -
Page 13: Typographical Conventions Used In This Document
SmartNode 4960 Getting Started Guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions Convention Meaning Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-... -
Page 14: General Information
Chapter 1 General information Chapter contents SmartNode 4960 overview ............................15 SN4960 model codes ............................15 SN4961 models ..............................17 SN4960 failover relay models ..........................17 SmartNode 4960 rear panel...........................18 SmartNode 4960 front panel..........................20... -
Page 15: Smartnode 4960 Overview
ATM QoS. Supports multiple PVC and DSLAM interoperability. SN4960 model codes The SmartNode 4960 series consists of several models. They differ in the number of PRI ports and voice chan- nels supported. All models come equipped with two 10/100/1000Base-T Ethernet ports. The SmartNode... -
Page 16: Smartnode 4960 Models With Integrated G.shdsl Interface
SmartNode 4960 Getting Started Guide 1 • General information Table 2. SmartNode 4960 PRI Ports and Voice Channels Model PRI Ports Voice Channels SN4960/1E24V/UI SN4960/1E30V/UI SN4960/4E24V/UI SN4960/4E30V/UI SN4960/4E48V/UI SN4960/4E60V/UI SN4960/4E96V/UI SN4960/4E120V/UI Table 3. SmartNode 4960 models with integrated G.SHDSL interface Model PRI Ports Voice Channels... -
Page 17: Sn4961 Models
SN4961/4E120VG/UI SN4960 failover relay models The SmartNode 4960 Series Failover Relay models provide the high level of reliability required for Enterprise installations. This feature ensures that in the event of a SN4960 power failure, you can still make calls through the PSTN. -
Page 18: Smartnode 4960 Rear Panel
SmartNode 4960 Getting Started Guide 1 • General information Table 6. SmartNode 4960 Failover Relay Models Model PRI Ports Voice Channels SN4960/4E15VR/UI SN4960/4E24VR/UI SN4960/4E30VR/UI SN4960/4E48VR/UI SN4960/4E60VR/UI SmartNode 4960 rear panel The SmartNode 4960 rear panel ports are described in table 0 -2 /6 0 0 /3... -
Page 19: Rear Panel Ports
SmartNode 4960 Getting Started Guide 1 • General information Table 7. Rear panel ports Port Description WAN ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see ), connects the unit to an Ethernet figure 3 WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported. -
Page 20: Smartnode 4960 Front Panel
SmartNode 4960 Getting Started Guide 1 • General information SmartNode 4960 front panel Figure 4 shows SmartNode 4960 front panel LEDs, the LED definitions are listed in table SN4960/1E Power Activity T1/E1 Port 0 Ethernet 0/1 VoIP Activity Ethernet 0/0 Ethernet 0/0 Ethernet 0/1 Ethernet 0/1... -
Page 21: Sn4960 Front And Rear Panel Leds
SmartNode 4960 Getting Started Guide 1 • General information Table 8. SN4960 Front and Rear panel LEDs Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. When lit, the unit is in normal operation. Flashes once per second during boot (startup). -
Page 22: Applications Overview
Chapter 2 Applications overview Chapter contents Introduction ................................23 Application—Edge intelligence of enterprise communication................23 Application—Multi-service ISDN Internet telephony IAD ...................24... -
Page 23: Introduction
• Lack of experience/expertise in voice over IP Patton’s SmartNode series of VoIP gateways address these concerns enabling enterprises to safely migrate to VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communica- tion device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX. -
Page 24: Application-Multi-Service Isdn Internet Telephony Iad
IP PBX or on the legacy PBX. Application—Multi-service ISDN Internet telephony IAD The SmartNode 4960 Series can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see figure... -
Page 25: Smartnode Installation
Chapter 3 SmartNode installation Chapter contents Planning the installation ............................26 Site log ................................26 Network information ............................26 Network Diagram ............................26 IP related information .............................26 Software tools ..............................27 AC Power Mains .............................27 Location and mounting requirements ......................27 Installing the gateway router..........................27 Placing the SmartNode ...........................27 Installing cables ...............................27... -
Page 26: Planning The Installation
27 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 9. -
Page 27: Software Tools
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails. -
Page 28: Connecting The Pri
SmartNode 4960 Getting Started Guide 3 • SmartNode installation Connect the cables in the following order: The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability. -
Page 29: Connecting The Power Supply
Do not connect power to the AC Mains at this time. • There are no user-serviceable parts in the power supply sec WARNING tion of the Model 4960. Contact Patton Electronics Technical support at (301)975-1007, via our web site at http://www.patton.com, or by e-mail at support@patton.com, for more information. -
Page 30: External Ac Power Supply
3. Verify that the AC power cord included with your router is compatible with local standards. If it is not, refer to chapter 5, “Contacting Patton for assistance” on page 32 to find out how to replace it with a com- patible power cord. -
Page 31: External Dc Power Supply
• There are no user-serviceable parts in the power supply sec • WARNING tion of the Model 4960. Contact Patton Electronics Technical support at (301)975-1007, via our web site at http://www.patton.com, or by e-mail at support@patton.com, for more information. The ferrite clamp that is shipped with the unit must be used as •... -
Page 32: Initial Configuration
Chapter 4 Initial configuration Chapter contents Introduction ................................33 1. Connecting the SmartNode to your laptop PC....................33 2. Configuring the desired IP address ........................34 Factory-default IP settings ..........................34 Login ................................34 Changing the WAN IP address ........................34 3. Connecting the SmartNode to the network .......................35 4. -
Page 33: Introduction
flammability, and CAUTION mechanical serviceability. The SmartNode 4960 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through cables for host or hub/switch connections (see figure 12). -
Page 34: Configuring The Desired Ip Address
SmartNode 4960 Getting Started Guide 4 • Initial configuration 2. Configuring the desired IP address Factory-default IP settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask. -
Page 35: Connecting The Smartnode To The Network
In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port. This enables the Smart- Node to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode 4960 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through or crossover cables for host or hub/ switch connections (see figure... -
Page 36: Loading The Configuration (Optional)
Patton provides a collection of configuration templates on the CD-ROM that came with the SmartNode device—and also on the support page at www.patton.com/voip—one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode. Simply download the configuration note that matches your application to your PC. -
Page 37: Bootloader
SmartNode via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the SmartNode). The login display will appear. Using the credentials admin / patton , log in to the SmartNode. The following prompt will be displayed: RedBoot>... - Page 38 SmartNode 4960 Getting Started Guide 4 • Initial configuration Step Command Purpose RedBoot> ip_address -g gateway Sets the IP address of the default gateway. optional RedBoot> ping -h tftp-server_ip_address Tests the connectivity to the TFTP server. optional RedBoot> load -r -v -h host -b Downloads an application image into the vola- base_address file_name tile memory (RAM) from where the SmartNode...
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Page 39: Load A New Application Image (Smartware) Via The Serial Link
SmartNode 4960 Getting Started Guide 4 • Initial configuration Using default protocol (TFTP) Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100 RedBoot> fis delete -n 1 Delete image 1 - continue (y/n)? y ... Erase from 0x60030000-0x601cc974: ......RedBoot>... -
Page 40: Additional Information
SmartNode 4960 Getting Started Guide 4 • Initial configuration Step Command Purpose RedBoot> go Starts the application image that was downloaded to the vola- tile memory (RAM). Note This type of download takes about 25 minutes since it uses a serial link at only 9600 bps. -
Page 41: G.shdsl Basic Configuration
Chapter 5 G.SHDSL Basic Configuration Chapter contents Introduction ................................42 Line Setup ................................42 Configuring PPPoE ...............................42 Configuration Summary............................43 Setting up permanent virtual circuits (PVC)......................44 Using PVC channels in bridged Ethernet mode ....................44 Using PVC channels with PPPoE ........................44 Diagnostics ..............................45 Troubleshooting DSL Connections ........................45... -
Page 42: Introduction
SmartNode 4960 Getting Started Guide 5 • G.SHDSL Basic Configuration Introduction The SN4960 model has an option for a built-in G.SHDSL modem. The modem appears in the configuration as "port dsl 0 0" mode. port dsl 0 0 vpi 8 vci 35 pppoe Profile... -
Page 43: Configuration Summary
SmartNode 4960 Getting Started Guide 5 • G.SHDSL Basic Configuration Next, you will need to create a WAN profile, create a WAN interface, and create a subscriber. Then, you can configure the DSL port (port dsl 0 0) for PPPoE. Follow this example: profile napt WAN context ip router... -
Page 44: Setting Up Permanent Virtual Circuits (Pvc)
SmartNode 4960 Getting Started Guide 5 • G.SHDSL Basic Configuration Setting up permanent virtual circuits (PVC) The modems currently available are using ATM to multiplex traffic over the DSL framing connection. ATM allows you to have separate logical connections running in parallel. Those connections are called permanent virtual circuits (PVC). -
Page 45: Diagnostics
SmartNode 4960 Getting Started Guide 5 • G.SHDSL Basic Configuration Diagnostics Table 14. Diagnostics commans Command Purpose Step 1 node> show dsl type Displays the type of modem installed. Step 2 node> show dsl line-state Displays information about the state of the DSL link. -
Page 46: Contacting Patton For Assistance
Contacting Patton for assistance Chapter contents Introduction ................................47 Contact information..............................47 Patton support headquarters in the USA ......................47 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............47 Warranty Service and Returned Merchandise Authorizations (RMAs)..............47 Warranty coverage ............................47 Out-of-warranty service ..........................48 Returns for credit ............................48... -
Page 47: Introduction
(RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems. -
Page 48: Out-Of-Warranty Service
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs) -
Page 49: A Compliance Information
Appendix A Compliance information Chapter contents Compliance ................................50 ................................50 Safety ................................50 PSTN Regulatory ............................50 Radio and TV Interference ............................50 FCC Part 68 (ACTA) Statement ...........................51 Industry Canada Notice ............................51 CE Declaration of Conformity ..........................52 Authorized European Representative ........................52... -
Page 50: Compliance
SmartNode 4960 Getting Started Guide A • Compliance information Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • FCC Part 68 •... -
Page 51: Fcc Part 68 (Acta) Statement
SmartNode 4960 Getting Started Guide A • Compliance information FCC Part 68 (ACTA) Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX. -
Page 52: Ce Declaration Of Conformity
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the above directive is indicated by CE sign on the device. The signed Declaration of Conformity can be downloaded at www.patton.com/certifications. Authorized European Representative D R M Green European Compliance Services Limited. - Page 53 Appendix B Specifications Chapter contents DSP..................................54 Voice connectivity ..............................54 Data connectivity ..............................54 Voice processing (signalling dependent).........................54 Fax and modem support............................55 Voice signalling ..............................55 Voice routing—session router..........................55 IP services ................................56 Management .................................56 System ...................................56 Physical .................................56 G.SHDSL Daughter Card (if applicable).......................57 Identification of the SmartNode devices via SNMP....................58...
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Page 54: B Specifications
SmartNode 4960 Getting Started Guide B • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. One or two 60-channel DSPs Voice connectivity 1 or 4 PRI T1/E1 ports on RJ48C connectors Net/User configurable per port Each port can be slave or master clock Each port can be used to synchronize to an external clock master Failover relay between ports 0/0 and 0/1 for specific models... -
Page 55: Fax And Modem Support
SmartNode 4960 Getting Started Guide B • Specifications Fax and modem support Automatic fax and modem detection Codec fallback for modem-bypass T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k) G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 MGCP/IUA SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones... -
Page 56: Ip Services
SmartNode 4960 Getting Started Guide B • Specifications IP services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) Programmable static routes ICMP redirect (RFC 792); Packet fragmentation DiffServe/ToS set or queue per header bits Packet Policing discards excess traffic 802.1p VLAN tagging IPSEC AH &... -
Page 57: G.shdsl Daughter Card (If Applicable)
SmartNode 4960 Getting Started Guide B • Specifications G.SHDSL Daughter Card (if applicable) Note For information on configuring the G.SHDSL daughter card, see Chapter 5, “G.SHDSL Basic Configuration” on page 41. Table 15. G.SHDSL Daughter Card Specifications Factor Specs • ITU-T G.991.2 (and Amendment 2) •... -
Page 58: Identification Of The Smartnode Devices Via Snmp
Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table 16). Table 16. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN4960/1E15V/UI .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.1 1.3.6.1.4.1.1768.100.4.10.1 SN4960/1E24V/UI .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.2 1.3.6.1.4.1.1768.100.4.10.2 SN4960/1E30V/UI .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.3 1.3.6.1.4.1.1768.100.4.10.3 SN4960/4E15V/UI .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.4 1.3.6.1.4.1.1768.100.4.10.4... - Page 59 SmartNode 4960 Getting Started Guide B • Specifications Table 16. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SysObjectID SN4961/4E120V/UI .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.10 1.3.6.1.4.1.1768.100.4.10.20 Note The SysObjectIDs for the SN4960 G.SHDSL models are the same as the corresponding non-G.SHDSL models listed above. According to table 16, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart-...
- Page 60 Appendix C Cabling Chapter contents Introduction ................................61 Console .................................61 Ethernet ................................62 E1 PRI ..................................63 T1 PRI ..................................64...
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Page 61: C Cabling
0 /0 0 /1 0 /0 o le Serial Terminal Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with each SmartNode 4960 Series device Figure 15. Connecting a serial terminal Note See section “Console port” on page 66 for console port pin-outs. -
Page 62: Ethernet
SmartNode 4960 Getting Started Guide C • Cabling Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN4960 are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices. -
Page 63: E1 Pri
SmartNode 4960 Getting Started Guide C • Cabling E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX. -
Page 64: T1 Pri
SmartNode 4960 Getting Started Guide C • Cabling T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX. - Page 65 Appendix D Port pin-outs Chapter contents Introduction ................................66 Console port................................66 Ethernet ................................66 PRI port ................................67 G.SHDSL port ..............................67 X.21 Serial Port ..............................68...
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Page 66: D Port Pin-Outs
SmartNode 4960 Getting Started Guide D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD 4–SG... -
Page 67: Pri Port
SmartNode 4960 Getting Started Guide D • Port pin-outs Table 18. RJ45 socket 1000Base-T Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- PRI port Table 19. RJ-45 socket RX Ring RX Tip RX Shield TX Ring TX Tip TX Shield Note Pins not listed are not used. -
Page 68: X.21 Serial Port
SmartNode 4960 Getting Started Guide D • Port pin-outs X.21 Serial Port Table 21. X.21 Female DB-15 connector X.21 Interface Pin-Out Pin No. Signal Name Signal Ground Transmit (Data)-d Control-a Receive (Data)-a Indication-a Signal Element Timing (Clock)-a DTE Common Return Transmit (Data)-b Control-b Receive (Data)-b... -
Page 69: Smartnode 4960 Factory Configuration
Appendix E SmartNode 4960 factory configuration Chapter contents Introduction ................................70... -
Page 70: Introduction
SmartNode 4960 Getting Started Guide E • SmartNode 4960 factory configuration Introduction The factory configuration settings for SmartNode 4960 are as follows: #----------------------------------------------------------------# # 4960 Series # Factory configuration file #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.21 port 123 version 4 system ic voice 0 low-bitrate-codec g729... -
Page 71: F End User License Agreement
Appendix F End user license agreement Chapter contents End User License Agreement ..........................72 1. Definitions ..............................72 2. Title ................................72 3. Term ................................72 4. Grant of License ............................72 5. Warranty ..............................72 6. Termination ..............................73 7. Other licenses .............................73... -
Page 72: End User License Agreement
Program(s), even if Patton Electronics Company has been advised of the possibil- ity of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. -
Page 73: Termination
The End User may terminate this agreement by returning the Designated Equipment and destroying all copies of the licensed Program(s). Patton Electronics Company may terminate this Agreement should End User violate any of the provi- sions of section “4. Grant of License”...