Patton SmartNode 4980 series User Manual

Patton SmartNode 4980 series User Manual

Multi-port t1/e1/pri voip ipv6-ready gateway router, iad
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SmartNode™ 4980 & 4990 Series
Multi-Port T1/E1/PRI VoIP
IPV6-Ready Gateway Router, IAD

User Manual

Important
This is a Class A device and is not intended for use in a residential environment.
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN4980-90, Rev. B
Revised: December 21, 2012

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Summary of Contents for Patton SmartNode 4980 series

  • Page 1: User Manual

    Important This is a Class A device and is not intended for use in a residential environment. Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN4980-90, Rev. B Revised: December 21, 2012...
  • Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
  • Page 3: Summary Table Of Contents

    Summary Table of Contents General information ............................13 Applications overview............................ 24 SmartNode installation..........................26 Initial configuration ............................31 Contacting Patton for assistance ........................36 Compliance information ..........................39 Specifications ..............................43 Cabling ................................. 50 Port pin-outs ..............................55 SmartNode factory configuration .........................
  • Page 4: Table Of Contents

    Table of Contents Summary Table of Contents ........................... 3 Table of Contents ............................4 List of Figures ..............................7 List of Tables ..............................8 About this guide ............................. 9 Audience................................. 9 Structure................................. 9 Precautions ................................10 Safety when working with electricity .......................11 ..................................12 General observations...
  • Page 5 Contacting Patton for assistance ........................36 Introduction ................................37 Contact information..............................37 Patton support headquarters in the USA ......................37 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............37 Warranty Service and Returned Merchandise Authorizations (RMAs)..............37 Warranty coverage ............................37 Out-of-warranty service ..........................38 Returns for credit ............................38...
  • Page 6 SmartNode 4980 & 4990 User Manual Table of Contents Management .................................46 System...................................46 Physical .................................46 WAN Daughter Card (if applicable)........................47 Identification of the SmartNode devices via SNMP....................48 Cabling ................................. 50 Introduction ................................51 Console .................................51 Ethernet ................................52 E1 PRI ..................................53 T1 PRI ..................................54 Port pin-outs ..............................
  • Page 7: List Of Figures

    List of Figures SmartNode 4980 (left) and SmartNode 4990 (right) ..........14 SN4980/SN4981 rear panels .
  • Page 8: List Of Tables

    List of Tables General conventions ..............12 SmartNode 4980 PRI Ports and Voice Channels .
  • Page 9: About This Guide

    Chapter 4 on page 31 provides quick-start procedures for configuring the SmartNode • Chapter 5 on page 36 contains information on contacting Patton technical support for assistance • Appendix A on page 39 contains compliance information for the SmartNode •...
  • Page 10: Precautions

    SmartNode 4980 & 4990 User Manual Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury.
  • Page 11: Safety When Working With Electricity

    SmartNode 4980 & 4990 User Manual Safety when working with electricity • Do not open the device when the power cord is connected. For systems without a power switch and without an external power adapter, line volt- ages are present within the device when the power cord is connected. •...
  • Page 12: General Observations

    SmartNode 4980 & 4990 User Manual Always follow ESD prevention procedures when removing and replacing cards. Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.
  • Page 13: General Information

    Chapter 1 General information Chapter contents SmartNode 4980 and 4990 Series overview......................14 SN4980 Series model codes ..........................15 SN4990 Series model codes ..........................16 SmartNode 4980 and 4990 Series rear panels ......................18 SN4980 Series rear panels ..........................18 SN4990 Series rear panels ..........................19 SmartNode 4980 and 4990 Series front panel .......................22...
  • Page 14: Smartnode 4980 And 4990 Series Overview

    Universal SIP and T.38 Support—Softswitch-certified signaling support between all T1 RBS CAS, ISDN PRI, Q.SIG, SIP and H.323. • Secure Toll-Quality VoIP—Patton’s DownStreamQoS™ and Voice-over-VPN with adaptive traffic management and shaping for maximum voice quality and secure voice communication. •...
  • Page 15: Sn4980 Series Model Codes

    1 • General information SN4980 Series model codes The SmartNode 4980 series consists of several models. They differ in the number of PRI ports and voice chan- nels supported. All models come equipped with two 10/100/1000Base-T Ethernet ports. The SmartNode...
  • Page 16: Sn4990 Series Model Codes

    SmartNode 4980 & 4990 User Manual 1 • General information SN4990 Series model codes The SmartNode 4990 series consists of several models. They differ in the number of PRI ports and voice chan- nels supported. All SN4991 models come equipped with two 10/100/1000Base-T Ethernet ports and a high precision clock.
  • Page 17: Smartnode 4991 Adsl Models: Pri Ports And Voice Channels

    SmartNode 4980 & 4990 User Manual 1 • General information Table 6. SmartNode 4991 ADSL Models: PRI Ports and Voice Channels Voice High Precision Model PRI Ports Relay ADSL Channels Clock SN4991/1E15VA/EUI – SN4991/1E30VA/EUI – SN4991/4E15VRA/EUI SN4991/4E30VRA/EUI Table 7. SmartNode 4991 X.21 Models: PRI Ports and Voice Channels Voice High Precision Models...
  • Page 18: Smartnode 4980 And 4990 Series Rear Panels

    SmartNode 4980 & 4990 User Manual 1 • General information SmartNode 4980 and 4990 Series rear panels The SmartNode 4980 and 4990 rear panel ports are described in Table 8 on page 20. SN4980 Series rear panels 0 /3 0 /2 0 /1 0 /0 0 /1...
  • Page 19: Sn4990 Series Rear Panels

    SmartNode 4980 & 4990 User Manual 1 • General information SN4990 Series rear panels 0 /3 0 /2 L IN 0 /1 0 /0 0 /1 0 /0 o le Power /1E30V2GS LINK ETH 0/1 ETH 0/0 Console RS-232 T1/E1 DSL port T1/E1 PRI port 0/0...
  • Page 20: Rear Panel Ports

    SmartNode 4980 & 4990 User Manual 1 • General information Table 8. Rear panel ports Port Description WAN ETH 0/0-0/1 Auto-MDX Gigabit-Ethernet port, RJ-45 (see ), connects the unit to an Ether- Figure 2 net WAN device (for example, a cable modem, DSL modem, or fiber modem). (SN4991 Note: Only full duplex modes are supported.
  • Page 21 SmartNode 4980 & 4990 User Manual 1 • General information Table 8. Rear panel ports Port Description ADSL ADSL2+ITU-T G.992.5; Annex A, M, B; up to 24 Mbps; PPoE; PPPoA; IPoA; 8 PVCs, each UBR, CBR or VBR-rt selectable; 1.610 OAM F4/F5 support; G.0041 (G.hs) X.21 serial port DB-15 connector providing data rates up to 2 Mbps, Frame Relay or PPP protocols,...
  • Page 22: Smartnode 4980 And 4990 Series Front Panel

    SmartNode 4980 & 4990 User Manual 1 • General information SmartNode 4980 and 4990 Series front panel Figure 4 shows the SmartNode’s front panel LEDs. The LED definitions are listed in Table te r p r is 1 /E o IP te w te r /1E30V...
  • Page 23 SmartNode 4980 & 4990 User Manual 1 • General information Table 9. LED Definitions Description VoIP Link • On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or, in the case of direct routing, has at least one active VoIP connection. •...
  • Page 24: Applications Overview

    Chapter 2 Applications overview Chapter contents Typical application ..............................25...
  • Page 25: Typical Application

    SmartNode 4980 & 4990 User Manual 2 • Applications overview Typical application IP-enable legacy PBX systems with an Enterprise-class SmartNode 4980 VoIP Gateway-Router or SmartNode 4990 Integrated Access Device.The SN4980 and SN4990 support up to 120 concurrent VoIP calls. The SN4980 with built-in IP Router enables Enterprises to connect existing PBX systems with advanced IP telephony services and the PSTN.
  • Page 26: Smartnode Installation

    Chapter 3 SmartNode installation Chapter contents Planning the installation............................27 Site log ................................27 Network information ............................27 Network Diagram ............................27 IP related information .............................27 Software tools ..............................28 AC Power Mains .............................28 Location and mounting requirements ......................28 Installing the SmartNode............................28 Placing the SmartNode ...........................28 Installing cables ...............................28...
  • Page 27: Planning The Installation

    Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in Table Table 10.
  • Page 28: Software Tools

    If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.
  • Page 29: Connecting The Pri

    SmartNode 4980 & 4990 User Manual 3 • SmartNode installation Connect the cables in the following order: The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and mechanical serviceability.
  • Page 30: Installing The Sfp For Fiber Wan Module (Sn4991)

    3. Verify that the AC power cord included with your SmartNode is compatible with local standards. If it is not, refer to chapter 5, “Contacting Patton for assistance” on page 36 to find out how to replace it with a compatible power cord.
  • Page 31: Initial Configuration

    Chapter 4 Initial configuration Chapter contents Introduction ................................32 1. Connecting the SmartNode to your laptop PC....................32 2. Configuring the desired IP address ........................33 Factory-default IP settings ..........................33 Login ................................33 Changing the WAN IP address ........................33 3. Connecting the SmartNode to the network .......................34 4.
  • Page 32: Introduction

    SmartNode 4980 & 4990 User Manual 4 • Initial configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: Note If you haven’t already installed the SmartNode, refer to chapter 3, “SmartNode installation”...
  • Page 33: Configuring The Desired Ip Address

    SmartNode 4980 & 4990 User Manual 4 • Initial configuration 2. Configuring the desired IP address Factory-default IP settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Table 11. Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
  • Page 34: Connecting The Smartnode To The Network

    SmartNode 4980 & 4990 User Manual 4 • Initial configuration Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set this the IP address given to you by your network provider).
  • Page 35: Loading The Configuration (Optional)

    Guide.) 4. Loading the configuration (optional) Patton provides a collection of configuration templates on the support page at www.patton.com/smart- node—one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode.
  • Page 36: Contacting Patton For Assistance

    Contacting Patton for assistance Chapter contents Introduction ................................37 Contact information..............................37 Patton support headquarters in the USA ......................37 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............37 Warranty Service and Returned Merchandise Authorizations (RMAs)..............37 Warranty coverage ............................37 Out-of-warranty service ..........................38 Returns for credit ............................38...
  • Page 37: Introduction

    (RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
  • Page 38: Out-Of-Warranty Service

    RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
  • Page 39: A Compliance Information

    Appendix A Compliance information Chapter contents Compliance ................................40 ................................40 Safety ................................40 PSTN Regulatory ............................40 Radio and TV Interference ............................40 FCC Part 68 (ACTA) Statement ...........................41 Industry Canada Notice ............................41 CE Declaration of Conformity ..........................42 Authorized European Representative ........................42...
  • Page 40: Compliance

    SmartNode 4980 & 4990 User Manual A • Compliance information Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • FCC Part 68 •...
  • Page 41: Fcc Part 68 (Acta) Statement

    SmartNode 4980 & 4990 User Manual A • Compliance information FCC Part 68 (ACTA) Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX.
  • Page 42: Ce Declaration Of Conformity

    The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the above directive is indicated by CE sign on the device. The signed Declaration of Conformity can be downloaded at www.patton.com/certifications. Authorized European Representative D R M Green European Compliance Services Limited.
  • Page 43 Appendix B Specifications Chapter contents Voice connectivity ..............................44 Data connectivity ..............................44 Voice processing (signaling dependent) .........................44 Fax and modem support............................44 Voice signalling ..............................45 Voice routing—session router..........................45 services................................45 Management .................................46 System...................................46 Physical .................................46 WAN Daughter Card (if applicable)........................47 Identification of the SmartNode devices via SNMP....................48...
  • Page 44: B Specifications

    SmartNode 4980 & 4990 User Manual B • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. Voice connectivity 1 or 4 PRI T1/E1 ports on RJ48C connectors Net/User configurable per port Each port can be slave or master clock Each port can be used to synchronize to an external clock master Failover relay between ports 0/0 and 0/1 for specific models Data connectivity...
  • Page 45: Voice Signalling

    SmartNode 4980 & 4990 User Manual B • Specifications G.711 Fax-Bypass Voice signalling SIPv2 H.323v4 SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones Voice routing—session router Local switching (hairpinning) Least cost routing Interface huntgroups Call-Distribution groups Number blocking Call Routing Criteria:...
  • Page 46: Management

    SmartNode 4980 & 4990 User Manual B • Specifications 802.1p VLAN tagging IPSEC AH & ESP Modes Manual Key; IKE AES/DES/3DES Encryption Management Web-based GUI Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully documented HTTP web management and firmware loading TFTP configuration &...
  • Page 47: Wan Daughter Card (If Applicable)

    • Auto-configuration: TR-037 & ILMI 4.0 Interworking/Interoperability • G.SHDSL Interoperability: Alcatel Lucent Anymedia Lucent Stinger • BRAS Interoperability: Cisco Redback Fiber • 100Mbps and 1000Mbps Fiber SFP. (For a list of tested SFP modules, please refer to http:// www.patton.com/products/sfpmodules.asp) WAN Daughter Card (if applicable)
  • Page 48: Identification Of The Smartnode Devices Via Snmp

    Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see Table 13). Table 13. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN4980/1E15V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.1 1.3.6.1.4.1.1768.100.4.22.1 SN4980/1E24V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.2 1.3.6.1.4.1.1768.100.4.22.2 SN4980/1E30V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.3 1.3.6.1.4.1.1768.100.4.22.3 SN4980/4E15V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.4 1.3.6.1.4.1.1768.100.4.22.4...
  • Page 49 SmartNode 4980 & 4990 User Manual B • Specifications Table 13. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SysObjectID SN4981/4E96VR .iso.org.dod.internet.private.enterprises.patton.products.sn4970.19 1.3.6.1.4.1.1768.100.4.22.19 SN4981/4E120VR .iso.org.dod.internet.private.enterprises.patton.products.sn4970.20 1.3.6.1.4.1.1768.100.4.22.20 SN4981/4E30V120R .iso.org.dod.internet.private.enterprises.patton.products.sn4970.22 1.3.6.1.4.1.1768.100.4.22.22 SN4991/1E15V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.1 1.3.6.1.4.1.1768.100.4.22.11 SN4991/1E24V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.2 1.3.6.1.4.1.1768.100.4.22.12 SN4991/1E30V .iso.org.dod.internet.private.enterprises.patton.products.sn4970.3 1.3.6.1.4.1.1768.100.4.22.13 SN4991/4E15VR .iso.org.dod.internet.private.enterprises.patton.products.sn4970.4...
  • Page 50 Appendix C Cabling Chapter contents Introduction ................................51 Console .................................51 Ethernet ................................52 E1 PRI ..................................53 T1 PRI ..................................54...
  • Page 51: C Cabling

    0 /0 0 /1 0 /0 o le Serial Terminal Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with each SmartNode device. Figure 10. Connecting a serial terminal Note See section “Console port” on page 56 for console port pin-outs.
  • Page 52: Ethernet

    SmartNode 4980 & 4990 User Manual C • Cabling Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SmartNode are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices.
  • Page 53: E1 Pri

    SmartNode 4980 & 4990 User Manual C • Cabling E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
  • Page 54: T1 Pri

    SmartNode 4980 & 4990 User Manual C • Cabling T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
  • Page 55 Appendix D Port pin-outs Chapter contents Introduction ................................56 Console port................................56 Ethernet ................................56 PRI port ................................57 G.SHDSL port (/2GS models only) ........................57 ADSL port (/A models only) ..........................58 Fiber ports (/F models only) ..........................58 X.21 DB-15 connector (/D models only) ......................58...
  • Page 56: D Port Pin-Outs

    SmartNode 4980 & 4990 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD...
  • Page 57: Pri Port

    SmartNode 4980 & 4990 User Manual D • Port pin-outs Table 15. RJ45 socket 1000Base-T Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- PRI port Table 16. RJ-45 socket RX Ring RX Tip RX Shield TX Ring TX Tip TX Shield Note Pins not listed are not used.
  • Page 58: Adsl Port (/A Models Only)

    Ring Note Pins not listed are not used Fiber ports (/F models only) For tested and approved modules, please refer to the list of SFP’s Patton has tested at http://www.patton.com/ products/sfpmodules.asp X.21 DB-15 connector (/D models only) ADSL port (/A models only)
  • Page 59: Smartnode Factory Configuration

    Appendix E SmartNode factory configuration Chapter contents Introduction ................................60...
  • Page 60: Introduction

    PROVISIONING now + 1 minute "provisioning execute PF_PROVISIONING_CONFIG" sntp-client sntp-client server primary pool.ntp.org profile provisioning PF_PROVISIONING_CONFIG destination configuration activation reload immediate location 1 http://redirect.patton.com/ $(system.mac);mac=$(system.mac);serial=$(system.serial);hwMajor=$(system.hw.major);hwMi nor=$(system.hw.minor);swMajor=$(system.sw.major);swMinor=$(system.sw.minor);swDate=$(s ystem.sw.date);productName=$(system.product.name);cliMajor=$(cli.major);cliMinor=$(cli. minor);osName=$(cli.major>=4|Trinity|SmartWare);subDirTrinity=$(cli.major>=4|/Trin- ity);subDirSmartWare=$(cli.major<4|/SmartWare);dhcp66=$(dhcp.66);dhcp67=$(dhcp.67) location 2 $(dhcp.66) location 3 $(dhcp.66)/$(system.mac).cfg location 4 http://$(dhcp.66)/$(dhcp.67) location 5 http://$(dhcp.66)/$(system.mac).cfg...
  • Page 61 SmartNode 4980 & 4990 User Manual E • SmartNode factory configuration context ip router interface WAN ipaddress dhcp use profile napt NAPT_WAN tcp adjust-mss rx mtu tcp adjust-mss tx mtu interface LAN ipaddress 192.168.1.1 255.255.255.0 tcp adjust-mss rx mtu tcp adjust-mss tx mtu context ip router dhcp-server use DHCPS_LAN port ethernet 0 0...
  • Page 62: F End User License Agreement

    Appendix F End user license agreement Chapter contents End User License Agreement ..........................63 1. Definitions ..............................63 2. Title ................................63 3. Term ................................63 4. Grant of License ............................63 5. Warranty ..............................63 6. Termination ..............................64 7. Other licenses .............................64 8. SmartWare licenses .............................64...
  • Page 63: End User License Agreement

    Program(s), even if Patton Electronics Company has been advised of the possibil- ity of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
  • Page 64: Termination

    The End User may terminate this agreement by returning the Designated Equipment and destroying all copies of the licensed Program(s). Patton Electronics Company may terminate this Agreement should End User violate any of the provi- sions of section “4. Grant of License”...

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