Patton SL4020 Getting Started Manual

Smartlink analog voip soho router

Hide thumbs

Table Of Contents

Table of Contents

Quick Links

Download this manual

SL4020

SmartLink Analog VoIP

SoHo Router

Getting Started Guide

Sales Ofﬁce:

+1 (301) 975-1000

Technical Support:

+1 (301) 975-1007

E-mail:

support@patton.com

WWW:

www.patton.com

Document Number: 09402U1-001 Rev. A

Part Number: 07MD4020-GSG

Revised: March 7, 2005

Table of Contents

Need help?

Do you have a question about the SL4020 and is the answer not in the manual?

Questions and answers

Summary of Contents for Patton SL4020

Page 1 SL4020 SmartLink Analog VoIP SoHo Router Getting Started Guide Sales Ofﬁce: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Document Number: 09402U1-001 Rev. A Part Number: 07MD4020-GSG Revised: March 7, 2005...
Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost proﬁts, lost savings and incidental or consequential damages arising from the use of or...
Page 3: Table Of Contents
Contents Contents ................................. 3 About this guide ............................. 9 Audience................................. 9 Structure................................. 9 Precautions ................................10 Safety when working with electricity .......................10 General observations ............................11 Typographical conventions used in this document....................11 General conventions ............................11 General information............................13 SmartLink 4020 overview............................15 2 Home................................
Page 4 SmartLink 4020 Getting Started Guide Contents Specify fixed WAN configuration ........................23 Multicast Limits ..............................23 Broadcast Limit ............................23 Multicast Limit ............................24 Saving your work ............................24 WAN PPPoE Configuration ..........................24 Enable PPPoE ..............................24 Authentication ..............................24 Settings ................................24 Idle Timeout .............................24 Echo Timeout ............................24 Echo Count ..............................24...
Page 5 SmartLink 4020 Getting Started Guide Contents Saving your work ............................28 4 LAN................................29 LAN Configuration ...............................31 Network Settings ............................31 Multicast Limits: .............................31 Broadcast Limit ............................31 Multicast Limit ............................31 Saving your work ............................31 DHCP Server Configuration ..........................32 Server Settings ..............................32 Client IP Address Range ..........................32 Client Network Information ...........................32...
Page 6 SmartLink 4020 Getting Started Guide Contents Disable Call Waiting ............................40 Disable Caller-ID display ..........................40 Call Hold using C=0.0.0.0 ..........................40 Send NOTIFY ..............................41 Saving your work ............................41 Signalling..............................41 Saving your work ............................41 ToS/DiffServ .................................42 Saving your work ............................42 VoIP VLAN Configuration ...........................42 Saving your work ............................43...
Page 7 Contacting Patton for assistance ........................65 Introduction ................................67 Contact information..............................67 Patton support headquarters in the USA ......................67 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............67 Warranty Service and Returned Merchandise Authorizations (RMAs)..............67 Warranty coverage ............................67 Out-of-warranty service ..........................68 Returns for credit ............................68...
Page 8 SmartLink 4020 Getting Started Guide Contents...
Page 9: About This Guide
61 describes how to log out of the router management system • Chapter 10 on page 65 contains information on contacting Patton technical support for assistance • Appendix A on page 69 contains compliance information for the router •...
Page 10: Precautions
SmartLink 4020 Getting Started Guide About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury.
Page 11: General Observations
SmartLink 4020 Getting Started Guide About this guide Do not work on the system or connect or disconnect cables during periods of lightning activity. Before opening the chassis, disconnect the telephone network cables to avoid contact with telephone line voltages. Ultimate disposal of this equipment must be handled according to all applicable national laws and regulations.
Page 12 SmartLink 4020 Getting Started Guide About this guide...
Page 13: General Information
Chapter 1 General information Chapter contents SmartLink 4020 overview............................15...
Page 14 SmartLink 4020 Getting Started Guide 1 • General information...
Page 15: Smartlink 4020 Overview
SmartLink 4020 Getting Started Guide 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see ﬁgure 1) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the SmartLink product is an effective and ﬂexible solution for small ofﬁces and telecommuters to access Internet-based telephone services and corporate intranet systems across established LAN and Internet connections like xDSL and cable modems.
Page 16 SmartLink 4020 Getting Started Guide 1 • General information SmartLink 4020 overview...
Page 17: Home
Chapter 2 Home Chapter contents System information ...............................18 System Uptime ...............................18 LAN IP Address ..............................18 MAC address ..............................18 Security ................................18 Application Code Version ..........................18 Download Code Version ..........................18...
Page 18: System Information
SmartLink 4020 Getting Started Guide 2 • Home System information Figure 2. Internet telephony IAD application System Uptime Speciﬁes the amount of time, which the system has been up. This time is reset every time the system is reset. LAN IP Address Indicates the IP address of your LAN.
Page 19: Wan
Chapter 3 Chapter contents WAN Status ................................21 Interface Status ...............................21 Enabled ..............................21 Service ...............................21 Protocol ..............................21 Interface Status ............................21 Network Settings ............................21 Dynamic IP Assignment ..........................21 IP address ..............................21 MAC address ............................22 Subnet Mask .............................22 Default Gateway ............................22 DNS address .............................22 VLAN ...............................22...
Page 20 SmartLink 4020 Getting Started Guide 3 • WAN Select Tunnel to view/modify .........................26 Enable tunnel 1 ...............................26 Remote IP Address range ..........................26 Remote security gateway ..........................26 Security Mode ..............................26 Outbound AH SPI (DEC) ..........................26 Outbound AH Authentication Algorithm .......................27 Outbound AH Authentication Key (HEX) .....................27 Outbound ESP SPI (DEC) ..........................27...
Page 21: Wan Status
SmartLink 4020 Getting Started Guide 3 • WAN WAN Status Interface Status These are the details of your interface’s status. Enabled Yes lets you know that your interface is enabled and ready to be used. Service Either Routed or Bridged, tells you the level of your interface’s connection. Protocol Refers to how you are transmitting data.
Page 22: Mac Address
SmartLink 4020 Getting Started Guide 3 • WAN MAC address Your speciﬁed MAC address. Subnet Mask Indicates the IP address of your mask. Default Gateway The IP address of the gateway. The gateway IP could be retrieved from DHCP offer in DHCP mode, or be set up manually in ﬁxed IP mode.
Page 23: Wan Configuration
SmartLink 4020 Getting Started Guide 3 • WAN WAN Conﬁguration Device Operating Mode Choose Router or Bridged depending on your operation. Obtain WAN conﬁguration dynamically Select this option if appropriate. If you choose Obtain WAN conﬁguration dynamically, the information is detected automatically through DHCP.
Page 24: Multicast Limit
SmartLink 4020 Getting Started Guide 3 • WAN Multicast Limit This value speciﬁes the maximum limit on the percentage of multicast packets which will be bridged to the destination interface (as a percentage of the source side bandwidth) Saving your work When you are ﬁnished conﬁguring the WAN, click the button to save the changes.
Page 25: Ac Name
SmartLink 4020 Getting Started Guide 3 • WAN AC Name PPPoE AC name Saving your work When you are ﬁnished conﬁguring the PPPoE, click the button to save the changes. Save PPPoE Settings WAN VLAN Conﬁguration WAN VLAN Tag VLAN tag for all outgoing packets on interface. The value should be between 0 and 4094 WAN Priority Tag Priority tag for all outgoing packets on interface.
Page 26: Ipsec Configuration
SmartLink 4020 Getting Started Guide 3 • WAN IPSec Conﬁguration This page allows conﬁguration of the device’s IPSec (IP Security) settings. Select Tunnel to view/modify Select the desired tunnel from the pop-up menu. The following sections and examples assume Tunnel 1 was selected.
Page 27: Outbound Ah Authentication Algorithm
SmartLink 4020 Getting Started Guide 3 • WAN Outbound AH Authentication Algorithm HMAC-MD5 or HMAC-SHA1 Outbound AH Authentication Key (HEX) Hex number up to 40 nibbles Outbound ESP SPI (DEC) Outbound ESP security parameter index number Outbound ESP Encryption Algorithm 3DES-CBC or DES-CBC Outbound ESP Authentication Algorithm HMAC-MD5 or HMAC-SHA1...
Page 28: Saving Your Work
SmartLink 4020 Getting Started Guide 3 • WAN Saving your work When you are ﬁnished conﬁguring tunnel settings, click the button to save the changes. Save Tunnel Settings MAC Spooﬁng Conﬁguration WAN MAC Address (Spoofed) Only available when devices under the router mode. The spoofed MAC address to be used by the device’s WAN interfaces, the Ethernet address of the outgoing packets from the WAN interface would be replaced with this address.
Page 29: Lan
Chapter 4 Chapter contents LAN Configuration ...............................31 Network Settings ............................31 Multicast Limits: .............................31 Broadcast Limit ............................31 Multicast Limit ............................31 Saving your work ............................31 DHCP Server Configuration ..........................32 Server Settings ..............................32 Client IP Address Range ..........................32 Client Network Information ...........................32 Domain Name ............................32 DNS Server ...............................32...
Page 30 SmartLink 4020 Getting Started Guide 4 • LAN...
Page 31: Lan Configuration
SmartLink 4020 Getting Started Guide 4 • LAN LAN Conﬁguration Network Settings Enter the IP address and subnet mask of your network. Multicast Limits: The following limits can be conﬁgured: Broadcast Limit This value speciﬁes the maximum limit on the percentage of broadcast packets which will be bridged to the destination interface (as a percentage of the source side bandwidth).
Page 32: Dhcp Server Configuration
SmartLink 4020 Getting Started Guide 4 • LAN DHCP Server Conﬁguration These conﬁguration parameters are for the device’s internal DHCP server. Server Settings Select Yes to enable or No disable DHCP. Client IP Address Range Minimum and Maximum limit on the DHCP IP address pool Client Network Information Domain Name LAN domain name provided to DHCP clients during the OFFER process.
Page 33: Saving Your Work
SmartLink 4020 Getting Started Guide 4 • LAN Saving your work When you are ﬁnished conﬁguring DHCP server settings, click the button to save Save DHCP Settings the changes. Router Conﬁguration These conﬁguration parameters are for the device’s internal router. Dynamic Routing Whether or not dynamic routing on TX/RX interfaces is enabled/disabled.
Page 34: Port Forwarding Configuration
SmartLink 4020 Getting Started Guide 4 • LAN Port Forwarding Conﬁguration Reserved Ports Displays reserved ports which cannot be forwarded to the LAN. Port Forwarding to LAN In this section, you enter the speciﬁcations, which you will be forwarding to the LAN, including port range, protocol (Both, TCP or UDP), and destination IP address.
Page 35: Lan Vlan Configuration
SmartLink 4020 Getting Started Guide 4 • LAN LAN VLAN Conﬁguration LAN VLAN Tag VLAN tag for all outgoing packets on interface. The value should be between 0 and 4094 LAN Priority Tag Priority tag for all outgoing packets on interface. The value should be between 0 and 7 Saving your work When you are ﬁnished conﬁguring LAN VLAN settings, click the button to save...
Page 36 SmartLink 4020 Getting Started Guide 4 • LAN LAN VLAN Configuration...
Page 37: Telephony
Chapter 5 Telephony Chapter contents SIP Configuration ..............................39 SIP Server Settings ............................39 Gateway Settings .............................39 Dial Plan ..............................39 Saving your work ............................40 Extensions...............................40 Support PRACK method ..........................40 Encode SIP URI with user parameter ......................40 Send INVITE with Timer header ........................40 SIP session timer .............................40 Conditional Call Forwarding Timer...
Page 38 SmartLink 4020 Getting Started Guide 5 • Telephony...
Page 39: Sip Configuration
SmartLink 4020 Getting Started Guide 5 • Telephony SIP Conﬁguration SIP Server Settings Enter the following information: • Server address • Port • Domain name • Expiration time unit (if you choose to send registration request with an expiration time) Gateway Settings Dial Plan Refer to...
Page 40: Saving Your Work
SmartLink 4020 Getting Started Guide 5 • Telephony Saving your work When you are ﬁnished conﬁguring SIP settings, click the button to save the changes. Save SIP Settings SIP Extensions Support PRACK method Select to enable SIP PRACK support. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI.
Page 41: Send Notify
SmartLink 4020 Getting Started Guide 5 • Telephony Send NOTIFY Send out NOTIFY request to transferer for unattended and attended call transfer. Saving your work When you are ﬁnished conﬁguring SIP extensions settings, click the button to save Save SIP Extension Settings the changes.
Page 42: Tos/Diffserv
SmartLink 4020 Getting Started Guide 5 • Telephony ToS/DiffServ This sub-page is used to conﬁgure the Type-of-Service/Diffserv byte values which are to be used in the IP header of all transmitted SIP signaling packets and RTP packets. The ToS/DiffServ byte values are entered as two-digit hexadecimal values.
Page 43: Saving Your Work
SmartLink 4020 Getting Started Guide 5 • Telephony Saving your work When you are ﬁnished conﬁguring VoIP VLAN settings, click the button to save Save VoIP VLAN Settings the changes. Audio/CODEC Conﬁguration CODECS Conﬁgure the silence suppression to your desired settings. Packetization Conﬁgure the packet sending increments.
Page 44 SmartLink 4020 Getting Started Guide 5 • Telephony Audio/CODEC Configuration...
Page 45: System
Chapter 6 System Chapter contents Set Security Password ............................47 Saving your work ............................47 Auto-Update .................................47 Saving your work ............................48 Config Download..............................48 Localization ................................49 Saving your work ............................49 SNMP Configuration............................49 SNMP Trap Configuration ..........................49 IP address ..............................49 Trap Community ............................50 SNMP Community Configuration .........................50 Read Community ............................50...
Page 46 SmartLink 4020 Getting Started Guide 6 • System...
Page 47: Set Security Password
SmartLink 4020 Getting Started Guide 6 • System Set Security Password Conﬁgure a password for the system Saving your work When you are ﬁnished conﬁguring security settings, click the button to save the changes. Done Auto-Update Set Security Password...
Page 48: Saving Your Work
SmartLink 4020 Getting Started Guide 6 • System Saving your work When you are ﬁnished conﬁguring settings, click the button to save the changes. Save Conﬁg Download For both HTTP and TFTP methods, the device will reboot itself into the downloader mode if the main appli- cation is executing, and proceed with the ROM ﬁle download and permanent write of the application to the device’s ﬂash memory.
Page 49: Localization
SmartLink 4020 Getting Started Guide 6 • System Localization Choose the correct country for a proper impedance match, as well as the NTP Server, and Time Zone. Select Adjust clock for daylight savings if applicable. Saving your work When you are ﬁnished conﬁguring settings, click the button to save the changes.
Page 50: Trap Community
SmartLink 4020 Getting Started Guide 6 • System Trap Community The community name used by the SNMP manager to verify traps. The default value is public. SNMP Community Conﬁguration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB. The default value is public.
Page 51: Reload
SmartLink 4020 Getting Started Guide 6 • System Reload Resetting the system will terminate all network connections and reset your browser connection. Chose the Reset and execute Main Application option, for execution of the main application which you have conﬁgure, once you reset the system. Chose the Reset and execute Downloader Application option, to being downloading, once you reset the system.
Page 52 SmartLink 4020 Getting Started Guide 6 • System Reload...
Page 53: Qos
Chapter 7 Chapter contents Introduction ................................55 Saving your work ............................55...
Page 54 SmartLink 4020 Getting Started Guide 7 • QoS...
Page 55: Introduction
SmartLink 4020 Getting Started Guide 7 • QoS Introduction Saving your work When you are ﬁnished conﬁguring settings, click the button to save the changes. Save Settings Introduction...
Page 56 SmartLink 4020 Getting Started Guide 7 • QoS Introduction...
Page 57: Documentation
Chapter 8 Documentation Chapter contents Introduction ................................59...
Page 58 SmartLink 4020 Getting Started Guide 8 • Documentation...
Page 59: Introduction
SmartLink 4020 Getting Started Guide 8 • Documentation Introduction Click the button to display the SmartLink 4020 Getting Started Guide in portable document Documentation format (PDF). Introduction...
Page 60 SmartLink 4020 Getting Started Guide 8 • Documentation Introduction...
Page 61: Logout
Chapter 9 Logout Chapter contents Introduction ................................63...
Page 62 SmartLink 4020 Getting Started Guide 9 • Logout...
Page 63: Introduction
SmartLink 4020 Getting Started Guide 9 • Logout Introduction Click the button to exit from the SmartLink management system. Logout Introduction...
Page 64 SmartLink 4020 Getting Started Guide 9 • Logout Introduction...
Page 65: Contacting Patton For Assistance
Contacting Patton for assistance Chapter contents Introduction ................................67 Contact information..............................67 Patton support headquarters in the USA ......................67 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............67 Warranty Service and Returned Merchandise Authorizations (RMAs)..............67 Warranty coverage ............................67 Out-of-warranty service ..........................68 Returns for credit ............................68...
Page 66 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance...
Page 67: Introduction
RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
Page 68: Out-Of-Warranty Service
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
Page 69: A Compliance Information
Appendix A Compliance information Chapter contents FCC Warning ...............................70 CE-Mark Warning ..............................70 Radio and TV Interference ............................70 CE notice ................................70 ISDN compliance ............................71...
Page 70: Fcc Warning
Model 2616RC T-DAC Getting Started Guide A • Compliance information FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer- ence when the equipment is operated in a commercial environment.
Page 71: Isdn Compliance
Model 2616RC T-DAC Getting Started Guide A • Compliance information ISDN compliance The device identiﬁed in this document is approved for connection to the public ISDN telecommunication network over a BRI/So interface. Radio and TV Interference...
Page 72 Model 2616RC T-DAC Getting Started Guide A • Compliance information Radio and TV Interference...
Page 73 Appendix B Speciﬁcations Chapter contents Voice Connectivity ..............................74 Connectivity................................74 Voice Processing (signalling dependent) ........................74 Fax and Modem Support............................74 Voice Services/Features............................75 IP Services ................................75 Management .................................75 Operating Environment ............................75 System ...................................75 Compliance ................................76...
Page 74: B Specifications
SmartLink 4020 Getting Started Guide B • Specifications Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling dependent) MGCP • Packet Cable NCS 1.0 •...
Page 75: Voice Services/Features
SmartLink 4020 Getting Started Guide B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) IP ﬁltering NAPT DHCP client & server PPPoE IPSEC VPN Programmable static routes ICMP redirect (RFC 792);...
Page 76: Compliance
SmartLink 4020 Getting Started Guide B • Specifications Compliance EMC compliance: EN55022 and EN55024 Safety compliance: EN 50950 CE compliance FCC Part 15 Class B Compliance...
Page 77: C Dial Plans
Appendix C Dial plans Chapter contents Introduction ................................79 Sample Dial Plans..............................79 Simple Dial Plan .............................79 Non-dialed Line Dial Plan ..........................79 Complex Dial Plan ............................79...
Page 78 SmartLink 4020 Getting Started Guide C • Dial plans...
Page 79: Introduction
SmartLink 4020 Getting Started Guide C • Dial plans Introduction The H.323 and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the gatekeeper for reso- lution into an IP address.
Page 80 SmartLink 4020 Getting Started Guide C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance preﬁxed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T) Sample Dial Plans...
Page 81: Calling Features
Appendix D Calling Features Chapter contents Introduction ................................79...
Page 82 SmartLink 4020 Getting Started Guide D • Calling Features...
Page 83: Introduction
SmartLink 4020 Getting Started Guide D • Calling Features Introduction The SL4020 family supports advanced calling features that can be turned on and off from phones attached to the SL4020 (see table Note Your telephony service provider must enable your service for these calling features to work.
Page 84 SmartLink 4020 Getting Started Guide D • Calling Features Introduction...

Patton SL4020 Getting Started Manual

Contents

About this Guide

General Information

Home

Wan

Chapter 3 WAN

Lan

Chapter 4 LAN

Telephony

Chapter 5 Telephony

System

Chapter 6 System

Qos

Documentation

Logout

Contacting Patton for Assistance

A Compliance Information

Appendix B Specifications

B Specifications

C Dial Plans

Calling Features

Quick Links

Need help?

Questions and answers

Related Manuals for Patton SL4020

Summary of Contents for Patton SL4020

Table of Contents