Table of Contents
Advertisement
Quick Links
SmartLink 4020
Analog VoIP SoHo Router
User Manual
Important
This is a Class B device and is intended for use in a light industrial or residential environment. It is not intended nor approved for use in
an industrial environment.
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSL4020-GS, Rev. G
Revised: June 21, 2012
Advertisement
Table of Contents
Related Manuals for Patton SmartLink 4020
Summary of Contents for Patton SmartLink 4020
-
Page 1: Smartlink 4020
SmartLink 4020 Analog VoIP SoHo Router User Manual Important This is a Class B device and is intended for use in a light industrial or residential environment. It is not intended nor approved for use in an industrial environment. Sales Office:... - Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
-
Page 3: Summary Table Of Contents
3 Home................................25 4 Network—WAN............................28 Network—LAN ............................. 38 Telephony ..............................44 System ................................61 Documentation ............................. 80 Logout ................................82 Contacting Patton for assistance ........................85 Compliance information ..........................88 Specifications ..............................90 Dial plans ..............................93 Calling Features ............................96... -
Page 4: Table Of Contents
Safety when working with electricity .......................18 General observations ............................18 Typographical conventions used in this document....................19 General conventions ............................19 General information ............................20 SmartLink 4020 overview............................21 SmartLink installation........................... 22 Installing the router ...............................23 3 Home................................25 System information ...............................26 System Uptime ...............................26... - Page 5 SmartLink 4020 User Manual Table of Contents Enabled ..............................30 Service ...............................30 Protocol ..............................30 Interface Status ............................30 Network Settings ............................30 Dynamic IP Assignment ..........................30 IP address ..............................30 MAC address ............................31 Subnet Mask .............................31 Default Gateway ............................31 Domain name ............................31 DNS address .............................31...
- Page 6 SmartLink 4020 User Manual Table of Contents ToS/DiffServ.................................36 Saving your work ............................37 Network—LAN ............................. 38 Settings..................................39 Network Settings ............................39 Saving your work ............................39 DHCP...................................39 Server Settings ..............................40 Client IP Address Range ..........................40 Client Network Information ...........................40 Domain Name ............................40 DNS Server ...............................40...
- Page 7 SmartLink 4020 User Manual Table of Contents Gateway Settings ............................49 Dial Plan ............................49 SIP Extensions ..............................50 Support PRACK method ..........................50 Encode SIP URI with user parameter ......................50 Send INVITE with Timer header ......................50 Call Hold using C=0.0.0.0 ........................50 Send NOTIFY ............................50...
- Page 8 SmartLink 4020 User Manual Table of Contents Call Transfer .............................56 Dialing by IP Address ..........................56 Speed Dial ..............................56 Message Waiting Indicator ........................56 Call Forward on Busy ..........................57 Conditional Call Forward .........................57 Call Waiting ..............................57 Anonymous Call Reject ..........................57 Caller ID ..............................57...
- Page 9 SmartLink 4020 User Manual Table of Contents Saving your work ............................65 Configuration................................65 Logging ................................65 Enable Syslog ............................65 Syslog Server .............................65 Enable Debug ............................66 Debug Server ............................66 Debug Connect Port ..........................66 Saving your work ............................66 Service Access ................................67 Enable HTTP ..............................67 Enable Ping Reply ............................67...
- Page 10 SmartLink 4020 User Manual Table of Contents Call Waiting (call alternative) ........................73 Call Conference ............................73 Call Conference Drop ..........................73 Call Transfer .............................73 Voicemail access ............................73 Call Forward Busy Destination .........................73 Hotline ..............................74 Control Timer Values .............................74 Hook Flash Timer .............................74 SIP Session Timer value ..........................74...
- Page 11 Contacting Patton for assistance ........................85 Introduction ................................86 Contact information..............................86 Patton support headquarters in the USA ......................86 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............86 Warranty Service and Returned Merchandise Authorizations (RMAs)..............86 Warranty coverage ............................86 Out-of-warranty service ..........................87 Returns for credit ............................87...
- Page 12 SmartLink 4020 User Manual Table of Contents Calling Features ............................96 Introduction ................................97...
-
Page 13: List Of Figures
SmartLink 4020 installation diagram ........ - Page 14 SmartLink 4020 Getting Started Guide List of Figures Ring Setting section of Localization window ........... 75 FXS Port Polarity section of Localization window .
-
Page 15: List Of Tables
List of Tables General conventions ..............19 Bellcore standard ring cadence patterns . -
Page 16: About This Guide
61 describes the System section settings • Chapter 8 on page 80 describes how to download and display the SmartLink 4020 router user guide • Chapter 9 on page 82 describes how to log out of the router management system •... -
Page 17: Precautions
SmartLink 4020 User Manual About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury. -
Page 18: Safety When Working With Electricity
About this guide Safety when working with electricity • This device contains no user serviceable parts. The equipment shall be returned to Patton Electronics for repairs, or repaired by qualified service personnel. WARNING • The external power adapter shall be a listed Limited Power Source rated for an output of 12VDC, 1A . -
Page 19: Typographical Conventions Used In This Document
SmartLink 4020 User Manual About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions... -
Page 20: General Information
Chapter 1 General information Chapter contents SmartLink 4020 overview............................21... -
Page 21: Smartlink 4020 Overview
SmartLink 4020 User Manual 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see figure 1) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the SmartLink product is an effec- tive and flexible solution for small offices and telecommuters to access Internet-based telephone services and corporate intranet systems across established LAN and Internet connections like xDSL and cable modems. -
Page 22: Smartlink Installation
Chapter 2 SmartLink installation Chapter contents Installing the router ...............................23... -
Page 23: Installing The Router
SmartLink 4020 User Manual 2 • SmartLink installation Installing the router Do the following: Power adapter Internet Service Provider PC or Phone --or-- Hub/Switch www.patton.com 10/100 Ethernet Phone Power 12V, 1A Power jack Reset button WAN port LAN port Phone jack 1 Phone jack 2 Figure 2. -
Page 24: Router Front Panel Leds
Plug the power adapter into the 12V DC, 1.0A port on the SmartLink 4020. Connect the other end of the power cord to an appropriate AC power outlet. Wait 30 seconds after powering the SmartLink 4020 on, then verify that the green Power LED is lit (see figure 3). -
Page 25: Home
Chapter 3 Home Chapter contents System information ...............................26 System Uptime ...............................26 WAN IP Address ............................26 LAN IP Address ..............................26 MAC address ..............................26 Application Version ............................27 Config Date ..............................27 Security ................................27 Application Code Version ..........................27 Downloader Code Version ..........................27 System Status.................................27 SIP Messages Sent ............................27 SIP Messages Received... -
Page 26: System Information
LAN IP Address The IP address of the SmartLink 4020. If (Static) is shown next to the address, it means the IP address was assigned to the SmartLink 4020 under the WAN Settings. (Dynamic) indicates the IP address was learned via DHCP. -
Page 27: Application Version
Shows the downloader code version being used. System Status Shows VoIP statistics for the period of time since the SmartLink 4020 was last reloaded (either by powering the unit off and then on again, or by selecting System > Reload). -
Page 28: Network-Wan
Chapter 4 Network—WAN Chapter contents Status ..................................30 Interface Status ...............................30 Enabled ..............................30 Service ...............................30 Protocol ..............................30 Interface Status ............................30 Network Settings ............................30 Dynamic IP Assignment ..........................30 IP address ..............................30 MAC address ............................31 Subnet Mask .............................31 Default Gateway ............................31 Domain name ............................31 DNS address .............................31... - Page 29 SmartLink 4020 User Manual 4 • Network—WAN WAN Priority Tag (IEEE 802.1q) ......................35 Saving your work ............................35 QoS (Quality of Service) ............................36 Enable Voice QoS ............................36 Assured Bandwidth for Voice ..........................36 Maximum Uplink Bandwidth Allowed ......................36 Saving your work ............................36 ToS/DiffServ.................................36...
-
Page 30: Status
SmartLink 4020 User Manual 4 • Network—WAN Status Shows the status of key WAN network settings as configured under WAN settings Interface Status Figure 5. Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used. -
Page 31: Mac Address
Refers to the address of your domain name server that was defined under WAN settings or that was learned dynamically through DHCP. DynDNS address The IP address of the dynamic DNS server that will be notified when the SmartLink 4020’s dynamic IP address changes. VLAN... -
Page 32: Internet Configuration
Host name (the name will identify the computer on the Internet, such as SL4020.patton.com). • Domain name (the name that will identify one or more IP addresses). For example, the patton.com domain is used by Patton Electronics Company. That domain can include multiple hostnames (such as SL4020.patton.com, ftp.patton.com, and so on) that point to individual computers on the Patton network. -
Page 33: Wan Pppoe Configuration
ADSL services that use DHCP to assign addresses to customers. With Dynamic DNS, the SmartLink 4020 will inform the dynamic DNS server of its IP address when it receives a new or dynamically assigned IP address from the network. This allows the SL4020 to always be... -
Page 34: Configuring Dynamic Dns
SmartLink 4020 User Manual 4 • Network—WAN found using a fixed DNS name when the IP address changes. With Dynamic DNS cable modem and ADSL users can be found on the Internet using a DNS name. The DNS server used for registration is operated by Dynamic Network Services, Inc., Dynamic DNS (DynDNS). -
Page 35: Mtu Size
The SmartLink 4020 can mark outgoing Ethernet frames on the WAN interface with VLAN and priority tags. Other devices on the LAN can use the tags to control how frames from the SmartLink 4020 are processed. All data leaving the SmartLink 4020 will be marked with the specific value unless overridden on the telephony VLAN configuration settings. -
Page 36: Qos (Quality Of Service)
Figure 12. QoS window Enable Voice QoS Enable or disable the voice quality of service function. When QoS is enabled, the SmartLink 4020 will priori- tize and rate-limit the introduction of voice and data traffic onto the WAN interface. Assured Bandwidth for Voice This parameter defines the guaranteed bandwidth for voice traffic on the WAN interface (in kbits/sec). -
Page 37: Saving Your Work
SmartLink 4020 User Manual 4 • Network—WAN Saving your work When you are finished configuring ToS/DiffServ settings, click the button to save Save ToS/DiffServ Settings the changes. ToS/DiffServ... -
Page 38: Network-Lan
Chapter 5 Network—LAN Chapter contents Settings..................................39 Network Settings ............................39 Saving your work ............................39 DHCP...................................39 Server Settings ..............................40 Client IP Address Range ..........................40 Client Network Information ...........................40 Domain Name ............................40 DNS Server ...............................40 Static Address Assignment ..........................40 Viewing the DCHP Client Table ........................40 Saving your work ............................40... -
Page 39: Settings
When you are finished, click the button to save the changes. Save Settings DHCP These configuration parameters are for the SmartLink 4020’s internal DHCP server that will provide IP net- work information to LAN attached devices. Figure 15. DHCP Server Configuration window Settings... -
Page 40: Server Settings
SmartLink 4020 User Manual 5 • Network—LAN Server Settings Select Yes to enable or No disable DHCP. When enabled, the SmartLink 4020 will act as a DHCP server to devices connected to the SmartLink 4020 LAN port. Client IP Address Range Minimum and maximum limits on the range of IP addresses that will be allocated by DHCP to LAN attached devices. -
Page 41: Routing
SmartLink 4020 User Manual 5 • Network—LAN Routing These configuration parameters are for the internal router. Note These parameters only apply when the Device Operating Mode is set to Router (see section “Device Operating Mode” on page 32). Figure 17. Router Configuration window Dynamic Routing Whether or not dynamic routing on the interfaces is enabled/disabled. -
Page 42: Port Forwarding
SmartLink 4020 User Manual 5 • Network—LAN Port Forwarding Figure 19. Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN. Port Forwarding to LAN In this section, you enter the specifications, which you will be forwarding to the LAN, including port range, protocol (Both, TCP or UDP), and destination IP address. -
Page 43: Filter Ip Range
SmartLink 4020 User Manual 5 • Network—LAN Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the WAN interface. Typically this is used to block access to the Internet... -
Page 44: Telephony
Chapter 6 Telephony Chapter contents VoIP Status ................................47 VoIP Server Registration Status ........................47 Current Server ............................47 Domain ..............................47 Base RTP Port ............................47 Phone Line Status ............................47 Registration Status ............................47 User Name ..............................48 Caller ID Setting ............................48 Subscribed for Voicemail ...........................48 Messages waiting ............................48 ..................................48... - Page 45 SmartLink 4020 User Manual 6 • Telephony Audio/CODEC Configuration..........................53 CODECS ...............................53 Packetization ..............................53 Jitter Buffer ..............................53 FAX without T.38 (Use G.711 fax) ........................54 Saving your work ............................54 Phone 1 & Phone 2...............................54 User Information ............................55 Phone Number ............................55 User Name ..............................55...
- Page 46 SmartLink 4020 User Manual 6 • Telephony Outgoing Call Block ............................59 Digit Pattern .............................59 HTTP Digest Setting ............................59 Saving your work ............................59 Speed Dial................................60 Line 1 Speed Dial Settings ..........................60 Speed Dial Serv ............................60 Speed Dial 1–8 Phone Number/IP Dialing ....................60...
-
Page 47: Voip Status
• Online—The phone line is online, registered with the SIP server and ready to send and receive phone calls using the SIP server. • Registering—The SmartLink 4020 is in the process of registering with the VoIP server. VoIP Status... -
Page 48: User Name
SmartLink 4020 User Manual 6 • Telephony • No Registration—The SmartLink 4020 is not attempting to register with the SIP server because “Send Registration Request” is not checked on SIP sever setting screen. • Error: Not Authorized—A SIP final status message status of 401 or 407 has been received from the SIP server. -
Page 49: Sip Configuration
SIP Server Settings The SmartLink 4020 will automatically attempt to locate the VoIP server by using the domain name specified in the WAN interface or the server will be discovered via DHCP on the WAN interface. When found, the dis- covered server will be listed as the Current Server. -
Page 50: Sip Extensions
SmartLink 4020 User Manual 6 • Telephony SIP Extensions Figure 24. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI. -
Page 51: Sip Parameters
SmartLink 4020 User Manual 6 • Telephony Figure 26. VoIP VLAN Configuration section of the SIP window SIP Parameters Figure 27. SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event. -
Page 52: Nat Traversal
SmartLink 4020 User Manual 6 • Telephony NAT Traversal Figure 28. NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your service provider. -
Page 53: Audio/Codec Configuration
SmartLink 4020 User Manual 6 • Telephony Audio/CODEC Configuration Figure 29. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence Suppression column: Specifies whether silence suppression should be turned on in the SmartLink 4020. -
Page 54: Fax Without T.38 (Use G.711 Fax)
SmartLink 4020 User Manual 6 • Telephony FAX without T.38 (Use G.711 fax) When checked, T.38 is disabled and the SL4020 will not attempt T.38 session negotiation for fax transmis- sions initiated by the originator of the fax. The fax transmissions will be transported using G.711 fax pass- through. -
Page 55: Phone 1 & Phone 2
SmartLink 4020 User Manual 6 • Telephony User Information Figure 30. User Information section of Phone 1 or Phone 2 window Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validation of the VoIP SIP registration or call invitation. -
Page 56: Call Forward All
SmartLink 4020 User Manual 6 • Telephony Figure 31. Supplementary Service Settings section of Phone 1 or Phone 2 window Call Forward All Enable call forward all service—All received calls will be forwarded to the destination specified under the call forwarding settings. -
Page 57: Call Forward On Busy
SmartLink 4020 User Manual 6 • Telephony Call Forward on Busy Enable call forward on busy service. Conditional Call Forward Enable call forward selective service. Call Waiting Enable call waiting service. Anonymous Call Reject Enable block anonymous calls service—When enabled, calls from anonymous callers will be blocked. -
Page 58: Warm Line Number
SmartLink 4020 User Manual 6 • Telephony Warm Line Number Input the number for Warm Line function—The warm line function provides a delay period after the tele- phone goes off-hook for the user to dial a number different than that specified for the warm line. If the delay period has expired with no number being dialed, the warm line number will be dialed. -
Page 59: Incoming Call Block
SmartLink 4020 User Manual 6 • Telephony Incoming Call Block Figure 35. Incoming Call Block section of Phone 1 or Phone 2 window Block Caller ID Specify a Caller ID for call block. Outgoing Call Block Outgoing call block allows for the blocking of an outbound call based on the digit pattern dialed. For example: outbound call blocking may be used to prevent an end user from dialing long distance or toll calls. -
Page 60: Speed Dial
SmartLink 4020 User Manual 6 • Telephony Speed Dial Figure 38. Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. Speed Dial 1–8 Phone Number/IP Dialing Target 1–8 phone number (or URL) assigned to speed dial. -
Page 61: System
Chapter 7 System Chapter contents Set Security Password ............................64 Web Page Protect ............................64 New Root Password ............................64 New User Password ............................64 Confirm new password ...........................65 Saving your work ............................65 Configuration................................65 Logging ................................65 Enable Syslog ............................65 Syslog Server .............................65 Enable Debug ............................66 Debug Server ............................66... - Page 62 SmartLink 4020 User Manual 7 • System Speed Dialing ............................72 Income Caller ID ............................72 Self Caller ID Block ..........................72 Calling Prefix Keys ............................72 Call Return ...............................72 Warm Line ..............................72 Speed Dial ..............................72 Call Forward All ............................73 IP Dialing ..............................73 Call Hold ..............................73...
- Page 63 SmartLink 4020 User Manual 7 • System Write Community ............................77 SNMP System Configuration .........................77 System Description ...........................77 System Object Id ............................77 Saving your work ............................77 Auto Upgrade................................77 Routine Upgrade every xxx day(s) ........................77 Enable Auto Upgrade ............................78 Auto Upgrade Protocol ...........................78...
-
Page 64: Set Security Password
SmartLink 4020 User Manual 7 • System Set Security Password Figure 39. Set Security Password window Two levels of system configuration are available: user level and system level. Access to each level is password controlled. Web Page Protect Enable or disable web access protection. When set to YES, a password will be required to access the SmartLink 4020 web configuration interface. -
Page 65: Confirm New Password
00:00:00 syslog: DownloadConfig:No, DownloadImage:No 11-09-2005 11:15:36 Local0.Info 209.49.110.185 Jan 01 00:00:00 syslog: Check Autoupgrade Syslog Server Specify the syslog server IP address or DNS name. This feature specifies the server for logging SmartLink 4020 system information and critical events. Configuration... -
Page 66: Enable Debug
07-07-2005 14:48:51 Local7.Debug 10.10.22.13 **EndPoint State: StateOnHook ==> StateOffHook in src/common/fxs/OnHookFxs.c: 55 Debug Connect Port The port number of the debug server to be used for receiving debug messages from the SmartLink 4020. Use port 412 to send debug output to a syslog server. Saving your work When you are finished configuring settings, click the button to save the changes. -
Page 67: Service Access
Enable Ping Reply When checked, the SmartLink 4020 will reply to ping requests received on the WAN port. If the option is not checked, the SmartLink 4020 will not respond to ping requests received on the WAN port. -
Page 68: Call Progress Tones
SmartLink 4020 User Manual 7 • System Call Progress Tones The dialtone, confirmation, busy, ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID method if the checkbox, Call Progress Tones synchronization has been selected. -
Page 69: Busy Tone
Off Hook Warning Played when the subscriber does not place the handset on the cradle properly. Distinctive Ring Setting 1–8 The SmartLink 4020 Distinctive Ring Settings window (see figure 43) enables you to specify up to 8 sets of distinctive ring cadences. -
Page 70: Supplementary Service Keys
Supplementary Service Keys Supplementary Service Keys are key sequences that can enable and disable certain calling features from an analog phone handset attached to the SmartLink 4020. Note The supplementary service keys must begin with a ‘*’,’#’ character, or f (flash hook) and follow a 1 or 2 numeric digit(s). -
Page 71: Call Forward All
SmartLink 4020 User Manual 7 • System Figure 44. Supplementary Service Keys section of Localization Window Call forward All Enables or disables the unconditional call forwarding feature. Call forward on Busy Enables or disables the call forwarding on busy feature. -
Page 72: Speed Dialing
SmartLink 4020 User Manual 7 • System Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for outgoing calls. -
Page 73: Call Forward All
SmartLink 4020 User Manual 7 • System *7123019751000 and on-hook the phone. When 2 is pressed on the telephone key pad, 3019751000 will be called. Call Forward All Configures the number to unconditionally forward all calls to. To configure call forward all enter the calling prefix key (*73 is the factory default), the number to dial and then on hook the phone. -
Page 74: Hotline
Warm Line Delay Specify a time period as a delay time for warm line dialing. If warm line is enabled, then the SmartLink 4020 will wait this amount of time after the handset is off-hook before dialing the warm line phone number. -
Page 75: Interdigit Timer
7 • System Interdigit Timer The number of seconds the SmartLink 4020 will wait for the caller to input a subsequent digit of the dialed number. If the timer value is exceeded before the dial plan is matched (see section “Gateway Settings”... -
Page 76: Ring Frequency
SmartLink 4020 User Manual 7 • System Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. FXS Port Polarity Configuration Figure 49. FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected. -
Page 77: Snmp Community Configuration
“NO” without consulting with their service provider. Figure 51. AutoUpgrade window Routine Upgrade every xxx day(s) If selected, the Smartlink 4020 will check for automatically check for updates at system reload time and on a periodic basis based on the number of days selected. Auto Upgrade... -
Page 78: Enable Auto Upgrade
ROM file download and permanent write of the application to the device’s flash memory. During download of new firmware images, the LEDs on the SmartLink 4020 will flash sequentially. Typically, HTTP downloads take about 5–10 minutes. After the download is completed, the download status page will be displayed. -
Page 79: Reload
SmartLink 4020 User Manual 7 • System Reload Figure 53. Reload window Reloading the system will terminate all network connections and restart your browser connection. Chose the Reload and execute Main Application option, for execution of the main application which you have configure, once you reload the system. -
Page 80: Documentation
Chapter 8 Documentation Chapter contents Introduction ................................81... -
Page 81: Introduction
SmartLink 4020 User Manual 8 • Documentation Introduction Clicking the link (see figure 54) connects to the Patton website to display the most current ver- Documentation sion of the SmartLink 4020 User Manual in portable document format (PDF). Figure 54. Documentation link Introduction... -
Page 82: Logout
Chapter 9 Logout Chapter contents Introduction ................................83... -
Page 83: Introduction
SmartLink 4020 User Manual 9 • Logout Introduction Clicking (see figure 55) displays Logout—Sure to Logout?. Logout If you want to exit from the SmartLink management utility, click the Logout button (see figure 55). Figure 55. Logout window You will be returned to the password verification page (see figure 56). - Page 84 SmartLink 4020 User Manual 9 • Logout Introduction...
-
Page 85: Contacting Patton For Assistance
Contacting Patton for assistance Chapter contents Introduction ................................86 Contact information..............................86 Patton support headquarters in the USA ......................86 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............86 Warranty Service and Returned Merchandise Authorizations (RMAs)..............86 Warranty coverage ............................86 Out-of-warranty service ..........................87 Returns for credit ............................87... -
Page 86: Introduction
RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems. -
Page 87: Out-Of-Warranty Service
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs) -
Page 88: A Compliance Information
Appendix A Compliance information Chapter contents Compliance ................................89 EMC Compliance: ............................89 Safety Compliance ............................89 Radio and TV Interference ............................89 CE notice (Declaration of Conformity) .........................89... -
Page 89: Compliance
SmartLink 4020 User Manual A • Compliance information Compliance EMC Compliance: • FCC Part 15, Class B • EN55022, Class B • EN55024 Safety Compliance • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 Radio and TV Interference The SmartLink router generates and uses radio frequency energy, and if not installed and used properly-that is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television recep-... - Page 90 Appendix B Specifications Chapter contents Voice Connectivity..............................91 Connectivity................................91 Voice Processing (signalling dependent) ........................91 Fax and Modem Support............................91 Voice Services/Features............................92 IP Services ................................92 Management .................................92 Operating Environment ............................92 System...................................92...
-
Page 91: B Specifications
SmartLink 4020 User Manual B • Specifications Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling dependent) MGCP • Packet Cable NCS 1.0 •... -
Page 92: Voice Services/Features
SmartLink 4020 User Manual B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT DHCP client & server PPPoE Programmable static routes ICMP redirect (RFC 792);... -
Page 93: C Dial Plans
Appendix C Dial plans Chapter contents Introduction ................................94 Sample Dial Plans..............................94 Simple Dial Plan .............................94 Non-dialed Line Dial Plan ..........................94 Complex Dial Plan ............................94... -
Page 94: Introduction
SmartLink 4020 User Manual C • Dial plans Introduction The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate- keeper for resolution into a destination IP address. - Page 95 SmartLink 4020 User Manual C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T) Sample Dial Plans...
-
Page 96: D Calling Features
Appendix D Calling Features Chapter contents Introduction ................................97... -
Page 97: Calling Features
SmartLink 4020 User Manual D • Calling Features Introduction The SmartLink 4020 family supports advanced calling features that can be turned on and off from phones attached to the SmartLink 4020 (see table Note Your telephony service provider must enable your service for these calling features to work.