For Quick Start Installation SmartNode 4960 Series Multi-Port T1/E1/PRI VoIP Enterprise Session Border Router User Manual Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN4960-GS, Rev. G Revised: February 7, 2012...
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Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
Table of Contents Summary Table of Contents ........................... 3 Table of Contents ............................4 List of Figures ..............................7 List of Tables ..............................8 About this guide ............................. 9 Audience................................. 9 Structure................................. 9 Precautions ................................10 Safety when working with electricity .......................11 General observations ............................12...
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Contacting Patton for assistance ........................43 Introduction ................................44 Contact information..............................44 Patton support headquarters in the USA ......................44 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............44 Warranty Service and Returned Merchandise Authorizations (RMAs)..............44 Warranty coverage ............................44 Out-of-warranty service ..........................45 Returns for credit ............................45...
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SmartNode 4960 User Manual Table of Contents Industry Canada Notice ............................48 CE Declaration of Conformity ..........................49 Authorized European Representative ........................49 Specifications ..............................50 Voice connectivity ..............................51 Data connectivity ..............................51 Voice processing (signalling dependent) ........................51 Fax and modem support............................51 Voice signalling ..............................52 Voice routing—session router..........................52...
• Chapter 5 on page 38 provides information on G.SHDSL basic configuration • Chapter 6 on page 43 contains information on contacting Patton technical support for assistance • Appendix A on page 46 contains compliance information for the router •...
SmartNode 4960 User Manual Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. are intended to prevent safety hazards that could result in per- sonal injury. are intended to prevent situations that could result in property damage or impaired functioning.
SmartNode 4960 User Manual Safety when working with electricity • Do not open the device when the power cord is connected. For systems without a power switch and without an external power adapter, line volt- WARNING ages are present within the device when the power cord is connected. •...
SmartNode 4960 User Manual Always follow ESD prevention procedures when removing and replacing cards. CAUTION Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.
Universal SIP and T.38 Support—Softswitch-certified signaling support between all T1 RBS CAS, ISDN PRI, Q.SIG, SIP and H.323. • Secure Toll-Quality VoIP—Patton’s DownStreamQoS™ and Voice-over-VPN with adaptive traffic management and shaping for maximum voice quality and secure voice communication. •...
SmartNode 4960 User Manual 1 • General information SN4960 model codes The SmartNode 4960 series consists of several models. They differ in the number of PRI ports and voice chan- nels supported. All models come equipped with two 10/100/1000Base-T Ethernet ports. The SmartNode 4960 PRI ports and voice channels are listed in table 2.
SmartNode 4960 User Manual 1 • General information SmartNode 4960 rear panel The SmartNode 4960 rear panel ports are described in table 0 /3 0 /2 0 /1 0 /0 0 /1 0 /0 o le Power SN4960/30V ETH 0/1 ETH 0/0 Console T1/E1...
SmartNode 4960 User Manual 1 • General information Table 4. Rear panel ports Port Description WAN ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see ), connects the unit to an Ethernet figure 2 WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported.
SmartNode 4960 User Manual 1 • General information SmartNode 4960 front panel Figure 3 shows SmartNode 4960 front panel LEDs, the LED definitions are listed in table SN4960/30V SmartNode 4960 VoIP IAD Multi-Port T1/E1/PRI VoIP Enterprise Session Border Router Power Activity T1/E1 Port 0 Ethernet 0/1...
SmartNode 4960 User Manual 1 • General information Table 5. SN4960 Front and Rear panel LEDs Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. When lit, the unit is in normal operation. Flashes once per second during boot (startup).
• Lack of experience/expertise in voice over IP Patton’s SmartNode series of VoIP gateways address these concerns enabling enterprises to safely migrate to VoIP. SmartNodes enable system administrators to gradually introduce VoIP, using it as the edge communica- tion device for all worlds, connecting PSTN, legacy PBX, ITSPs and an IP PBX.
IPSec VPN, fulfills the requirements of demanding network users. Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic manage- ment. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort Internet connections. Application—Multi-service ISDN Internet telephony IAD...
Chapter 3 SmartNode installation Chapter contents Planning the installation............................25 Site log ................................25 Network information ............................25 Network Diagram ............................25 IP related information .............................25 Software tools ..............................26 AC Power Mains .............................26 Location and mounting requirements ......................26 Installing the gateway router..........................26 Placing the SmartNode ...........................26 Installing cables ...............................26...
26 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 6.
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.
SmartNode 4960 User Manual 3 • SmartNode installation Connect the cables in the following order: The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION mechanical serviceability.
3. Verify that the AC power cord included with your router is compatible with local standards. If it is not, refer to chapter 5, “Contacting Patton for assistance” on page 32 to find out how to replace it with a com- patible power cord.
Chapter 4 Initial configuration Chapter contents Introduction ................................30 1. Connecting the SmartNode to your laptop PC....................30 2. Configuring the desired IP address ........................31 Factory-default IP settings ..........................31 Login ................................31 Changing the WAN IP address ........................31 3. Connecting the SmartNode to the network .......................32 4.
SmartNode 4960 User Manual 4 • Initial configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: Note If you haven’t already installed the SmartNode, refer to chapter 3, “SmartNode installation”...
SmartNode 4960 User Manual 4 • Initial configuration 2. Configuring the desired IP address Factory-default IP settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
SmartNode 4960 User Manual 4 • Initial configuration Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set this the IP address given to you by your network provider).
Guide.) 4. Loading the configuration (optional) Patton provides a collection of configuration templates on the support page at www.patton.com/smart- node—one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode.
SmartNode via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the SmartNode). The login display will appear. Using the credentials admin / patton , log in to the SmartNode. The following prompt will be displayed: RedBoot>...
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SmartNode 4960 User Manual 4 • Initial configuration Step Command Purpose RedBoot> load -r -v -h host -b Downloads an application image into the vola- base_address file_name tile memory (RAM) from where the SmartNode could directly execute it. host: IP address of the TFTP server base_address: memory location where to store the application image.
SmartNode 4960 User Manual 4 • Initial configuration Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the SmartNode Series SmartWare Software Configuration Guide available online at www.patton.com/ manuals. Additional information...
SmartNode 4960 User Manual 5 • G.SHDSL Basic Configuration Introduction The SN4960 model has an option for a built-in G.SHDSL modem. The modem appears in the configuration as "port dsl 0 0" mode. port dsl 0 0 vpi 8 vci 35 pppoe Profile session MyISP...
SmartNode 4960 User Manual 5 • G.SHDSL Basic Configuration Next, you will need to create a WAN profile, create a WAN interface, and create a subscriber. Then, you can configure the DSL port (port dsl 0 0) for PPPoE. Follow this example: profile napt WAN context ip router interface WAN...
SmartNode 4960 User Manual 5 • G.SHDSL Basic Configuration Setting up permanent virtual circuits (PVC) The modems currently available are using ATM to multiplex traffic over the DSL framing connection. ATM allows you to have separate logical connections running in parallel. Those connections are called permanent virtual circuits (PVC).
SmartNode 4960 User Manual 5 • G.SHDSL Basic Configuration Diagnostics Table 11. Diagnostics commans Command Purpose Step 1 node> show dsl type Displays the type of modem installed. Step 2 node> show dsl line-state Displays information about the state of the DSL link.
Contacting Patton for assistance Chapter contents Introduction ................................44 Contact information..............................44 Patton support headquarters in the USA ......................44 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............44 Warranty Service and Returned Merchandise Authorizations (RMAs)..............44 Warranty coverage ............................44 Out-of-warranty service ..........................45 Returns for credit ............................45...
(RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
Appendix A Compliance information Chapter contents Compliance ................................47 ................................47 Safety ................................47 PSTN Regulatory ............................47 Radio and TV Interference ............................47 FCC Part 68 (ACTA) Statement ...........................48 Industry Canada Notice ............................48 CE Declaration of Conformity ..........................49 Authorized European Representative ........................49...
SmartNode 4960 User Manual A • Compliance information Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • FCC Part 68 • CS-03 •...
SmartNode 4960 User Manual A • Compliance information FCC Part 68 (ACTA) Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX.
The safety advice in the documentation accompanying this product shall be obeyed. The conformity to the above directive is indicated by CE sign on the device. The signed Declaration of Conformity can be downloaded at www.patton.com/certifications. Authorized European Representative D R M Green European Compliance Services Limited.
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Appendix B Specifications Chapter contents Voice connectivity ..............................51 Data connectivity ..............................51 Voice processing (signalling dependent) ........................51 Fax and modem support............................51 Voice signalling ..............................52 Voice routing—session router..........................52 services................................52 Management .................................53 System...................................53 Physical .................................53 G.SHDSL Daughter Card (if applicable).......................54 Identification of the SmartNode devices via SNMP....................55...
SmartNode 4960 User Manual B • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. Voice connectivity 1 or 4 PRI T1/E1 ports on RJ48C connectors Net/User configurable per port Each port can be slave or master clock Each port can be used to synchronize to an external clock master Failover relay between ports 0/0 and 0/1 for specific models Data connectivity...
SmartNode 4960 User Manual B • Specifications 802.1p VLAN tagging IPSEC AH & ESP Modes Manual Key; IKE AES/DES/3DES Encryption Management Web-based GUI Industry standard CLI with local console (RJ-45, RJ-231, 9600 bps, 8, N, 1) and remote Telnet access, fully documented HTTP web management and firmware loading TFTP configuration &...
Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table 13). Table 13. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN4960/1E15V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.1 1.3.6.1.4.1.1768.100.4.10.1 SN4960/1E24V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.2 1.3.6.1.4.1.1768.100.4.10.2 SN4960/1E30V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.3 1.3.6.1.4.1.1768.100.4.10.3 SN4960/4E15V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.4 1.3.6.1.4.1.1768.100.4.10.4...
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SmartNode 4960 User Manual B • Specifications Table 13. SmartNode Models and their Unique sysObjectID (Continued) SmartNode Model SysObjectID SN4961/4E120V .iso.org.dod.internet.private.enterprises.patton.products.sn49xx.10 1.3.6.1.4.1.1768.100.4.10.20 Note The SysObjectIDs for the SN4960 G.SHDSL models are the same as the corresponding non-G.SHDSL models listed above. According to table 13, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart-...
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Appendix C Cabling Chapter contents Introduction ................................58 Console .................................58 Ethernet ................................59 E1 PRI ..................................60 T1 PRI ..................................61...
0 /0 0 /1 0 /0 o le Serial Terminal Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with each SmartNode 4960 Series device Figure 10. Connecting a serial terminal Note See section “Console port” on page 63 for console port pin-outs.
SmartNode 4960 User Manual C • Cabling Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN4960 are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices.
SmartNode 4960 User Manual C • Cabling E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
SmartNode 4960 User Manual C • Cabling T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX.
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Appendix D Port pin-outs Chapter contents Introduction ................................63 Console port................................63 Ethernet ................................63 PRI port ................................64 G.SHDSL port..............................64...
SmartNode 4960 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD 4–SG...
SmartNode 4960 User Manual D • Port pin-outs Table 15. RJ45 socket 1000Base-T Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- PRI port Table 16. RJ-45 socket RX Ring RX Tip RX Shield TX Ring TX Tip TX Shield Note Pins not listed are not used.
SmartNode 4960 User Manual E • SmartNode 4960 factory configuration Introduction The factory configuration settings for SmartNode 4960 are as follows: #----------------------------------------------------------------# # 4960 Series # Factory configuration file #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.21 port 123 version 4 system ic voice 0 low-bitrate-codec g729...
Appendix F End user license agreement Chapter contents End User License Agreement ..........................68 1. Definitions ..............................68 2. Title ................................68 3. Term ................................68 4. Grant of License ............................68 5. Warranty ..............................68 6. Termination ..............................69 7. Other licenses .............................69...
Program(s), even if Patton Electronics Company has been advised of the possibil- ity of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
The End User may terminate this agreement by returning the Designated Equipment and destroying all copies of the licensed Program(s). Patton Electronics Company may terminate this Agreement should End User violate any of the provi- sions of section “4. Grant of License”...