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Chapter 15 Troubleshooting
Problem 1:
Bar code data not displayed on the computer screen correctly.
Probable cause
• The target Bluetooth
communication.
• The target Bluetooth
from your scanner.
• The Bluetooth
®
wireless link with the target
®
Bluetooth
device is not established.
• The "Scanning w/ Bluetooth
broken" is selected.
Problem 2:
Low reading efficiency.
Probable cause
• A target bar code is not within the scan range of
the reading window.
• The bar code may be smeared.
• The bar code may be blurred.
Problem 3:
Cannot read bar codes.
Probable cause
• There is no connection to the Bluetooth
the other end.
• The type of the bar code to be scanned has not
been set as a readable code.
• The bar code read contains no check digit, while
the "Enable, with C/D" parameter is selected.
• The check digit contained in the bar code read is
wrong.
®
device is not ready for
®
device is located too far
®
wireless link
®
device at
• Refer to the user's manual of the target Bluetooth
device.
• Check the Bluetooth
scanner.
If there is no connection, bring the scanner and the
®
Bluetooth
device at the other end closer together until
one is established. (See Sections 2.2 and 2.5.)
• Check the Bluetooth
scanner.
If there is no connection, establish one between the
scanner and the Bluetooth
Sections 2.2 and 2.5.)
• Cancel the setting. (See Chapter 3.)
• Bring a bar code within the scan range.
(See Chapter 3.)
• Either wipe the dirty bar code or use a clean one.
• Use a bar code clearly printed.
• The scanner cannot read in bar codes until it has
established a connection to the Bluetooth
other end.
Before any reads, check the Bluetooth
connection status for the scanner.
If there is no connection, establish one before any reads.
(See Section 2.5.)
• Enable the type of the bar code to be scanned as a
readable code.
(See Section 13.2.)
• Select the "Enable, without C/D" parameter.
(See Section 13.2.)
• Use bar codes with correct check digits.
101
What to do:
®
wireless link status for the
®
wireless link status for the
®
device at the other end. (See
What to do:
What to do:
®
device at the
®
wireless link
®
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