The figure above denotes a general condition where:
a. The IP camera has a static virtual IP address of 192.168.0.1
b. The WAN IP address at the IP camera site is 61.220.20.16.
c. The client (user) is trying to view the video / audio stream remotely.
1. Please ensure that the camera's image quality is set corresponding to the
host's upload limit. You can check the camera's image quality setting under
ActiveX Setup Video Quality. Should you set quality higher than
that of the upload limit, you will experience stutter in video or black video
screen.
2. Check the ports on the camera by going into ActiveX Setup Network
and note down the HTTP and RTSP server ports, in this case, ports 80 and
554 respectively.
3. Please enable port forwarding in the router which the IP camera connected.
You may need to consult the manufacturer of your router. Note: Your router
may require a reboot after port forwarding had been set.
The above is a sample illustration of what you need to do in order to enable
remote viewing of the IP camera.
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IP60 IP Camera User's Manual