Troubleshooting; Initial Hardware / Software Setup - COMPRO IP60 User Manual

IP60 IP Camera User's Manual

Troubleshooting

During the course of installation, you may encounter various issues in regards
to the usage of either the camera or the ComproView software. The following
pages contain the list of troubleshooting procedures which should help you
overcome any difficulties.
The troubleshooting is divided into four sections, initial setup, stand alone
onboard program, ComproView and remote viewing via Internet Explorer.

Initial Hardware / Software Setup

Installation
After you've successfully connected the power and network port of the IP
camera, please ensure that you've installed the latest software & firmware
from our website, www.comprousa.com. Once the ComproView had been
installed, you can use the included iWizard which can be found under Start ->
Program Files -> ComproView.
The iWizard will automatically scan for all of the available cameras on the
network, even though they might not be on the same subnet.
iWizard
The scanning of the cameras generally takes around 1 minute to complete
and you will see the available cameras populating the screen, as per the figure
blow.
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