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Summary of Contents for COMPRO VideoMateIP50
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Page 1: Installation Guide
VideoMate IP50/50W Indoor Fixed Network Camera Installation Guide Compro Technology, Inc. www.comprousa.com... - Page 2 Copyright © 2001-2010. Compro Technology, Inc. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Compro Technology, Inc. Compro, VideoMate, Poladyne, Play with Power, and the Compro logo are trademarks of Compro Technology, Inc.
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Page 3: Table Of Contents
Table of Contents IP50 / 50W Network Camera Hardware Layout ....4 Package Contents ..............4 Assembly and Disassembly the Stand ........5 Mounting on the Ceiling ............6 Cable Connections ..............6 Wireless Connection ............... 7 IP50(W) Digital I/O Connector Block ........7 Web Browser Access (Internet Explorer) ...... -
Page 4: Ip50 / 50W Network Camera Hardware Layout
IP50 / 50W Network Camera Hardware Layout Package Contents * IP50/IP50W indoor network IP camera * Quick Installation Guide * Software CD (Includes ComproView software and manual file) * DC adapter AC100V-240V in / DC12V * Screws for ceiling mount * Screw mount * LAN cable * Wireless antenna (IP50W only) -
Page 5: Assembly And Disassembly The Stand
Assembly and Disassembly the Stand Assembly Disassembly... -
Page 6: Mounting On The Ceiling
If user connects the IP camera on the intranet, then the same group of user can share that IP camera to use. 1. Plug in the power adapter to camera. 2. Use the standard RJ-45 network cable to connect with the Compro IP 50(W). Important! If the power cable (IP50W) and the network cable (IP50) are not securely fastened, it could lead to unstable connection. -
Page 7: Wireless Connection
Wireless Connection (IP50W only): On the IP50W model, you also have the option of using the wireless connection method. Please keep in mind that you can only have one active connection only, via LAN or wireless. If user connects the IP camera on the intranet, then the same group of user can share that IP camera to use. - Page 8 The output port is normally used to trigger external audio or visual indicators, e.g. sirens or strobe lights, etc. Name Specification Note 1 – 4 Digital Input Max 5VDC, Floating, TTL Ports 1 & 2 60mA 5 - 7 Digital Output Max 24VDC, 1A You can only use Port...
- Page 9 Camera is beside you. The installer on the software CD will help you to step-by-step install IP camera hardware and software on your system. 1. Insert the Compro software installation CD to CD-ROM drive, it will automatic start the program for installation, please select your language at first.
- Page 10 3. Step1: Connect your camera as the picture shown, or you can click to watch the tutorial video. After connect all the network and power cables, please click “Next”. 4. Check the LED light of IP camera is working properly. And click “Next”...
- Page 11 5. If you see the Windows Security Alert while searching your camera, please click “Unblock”. 6. Step2: Now it will searching all the available cameras from your local network. 7. You can select your camera from the list on the left side, and it will display video live view and camera information on the right side.
- Page 12 8. Step3: We recommend you input the new password to protect your system. Or you can click “Next” to pass this process. (The default password is “admin”) 9. Please check the camera name, date and time settings. 10. Select your IP address configuration by DHCP (Obtain IP address automatically) or you can manually input IP address information, allows iWizard to auto configuration...
- Page 13 11. If you want to use wireless (only for IP50W), please click “Yes” and it will search for the available SSID, please select the AP you want. 12. Select the encryption method and input passphrase, then select the IP address configuration. 13.
- Page 14 Note: The iDDNS is a free DDNS service from Compro. If you are using floating IP, you need to apply the DDNS (Dynamic Domain Name Server) service to create a hostname that points to your home or office IP address, and provides easy-to-remember URL for quick access in anytime, anywhere.
- Page 15 16. Step8: The iWizard will running network diagnostics on your network settings and warning the inappropriate settings. (In the picture below shows the RTSP port is not correct setup, you have to setup the same port as your router for using the RTSP service.) 17.
- Page 16 19. Select your language for setup. 20. Please read the license agreement, then select “I accept the terms of the license agreement”, and then press the “Next” button to continue the install process. 21. Please enter the user name and the company name.
- Page 17 22. Depends on user’s demand to choose the “Complete” or “Custom” selection, and then press the “Next” button to continue the install process. 23. If user chooses the “Custom” selection, user could choose the specific file folder to install the program. 24.
- Page 18 25. After installation, the program will ask you want to setup to start the ComproView when Windows start. 26. After the install process completed, the ComproView system is finished the installation. Please click “Yes” to restart your system. 27. After restart your system, you will see the iWizard and ComproView icons on your desktop.
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Page 19: Using The Ip Camera
Using the IP Camera Compro Technology provides a range of access method to access and using the IP camera that you’ve just installed. 1. Accessing a single camera via the Internet Explorer which is found on all Windows system. This is the easiest way of using the IP camera and requires little learning of the software. -
Page 20: Web Browser Access (Internet Explorer)
Web Browser Access (Internet Explorer) User can monitor the current condition of the monitor area via Internet Explorer which is found on all Windows based machine. Please refer the following steps: 1. Open the Internet Explorer. 2. Enter the IP 50 / 50W’s IP address. 3. - Page 21 5. Please press the selection and choose to install the ActiveX 6. And then the reconfirmation dialog will appear on the screen, please press “Install” button to setup ActiveX up. 7. After ActiveX install completed, user could start to use web browser to use IP camera function.
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Page 22: The Internet Setting
The IP camera connection could follow the method below: 1. If user’s PC is support Universal Plug and Play (UPnP™) service and network setting is in DHCP, the Compro IP50 / 50W will auto detected and add it into the My Network place. (If user could see the Compro IP 50 / 50W already, please switch to next page) Note: If user wants to install the UPnP™... -
Page 23: Access The Ip Camera Via 3Gpp Mobile Phone
Access the IP Camera via 3GPP Mobile Phone You can access the desired IP camera via compatible 3GPP mobile phone when both the IP camera has a working internet connection and the mobile phone has a good connection on the GPRS or 3G network. -
Page 24: Access The Ip Camera Via Iphone/Mobile Device
Access the IP Camera via iPhone/mobile device Compro provides web browser support via MJPEG mode (video only) on wide range of PC, NB, Mobil Phone, PDA, NetTop, MID devices to view the IP camera video anytime, anywhere and anyplace. The supported browsers are listed as follows: ... -
Page 25: Start Comproview
Start ComproView Once the hardware and software installations are done, user can start configuring the ComproView by adding cameras and setting the detection range. You can start the ComproView program from: start -> All Programs -> ComproView -> ComproView 1. At the log-in window, please enter the user name and password to gain access to the system. - Page 26 You do not have to enter any user name or password when setting the camera unless the default had been changed. 3. When you’ve reached the end of the quick setup and wish to setup more than 1 camera in the system, please check the “Use this Wizard to set the next camera”...
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Page 27: Manual Installation
Manual Installation Should you wish to manually setup the camera, you can do so via the “Setup” button located on the navigation bar. Once the Setup button had been pressed, user should see the main console panel below the live view window, please go for Setup -> Camera menu ->... - Page 28 5. If the desire model shows up on above column, please select it and press “Add” button to add in the system.
- Page 29 6. If user wants to add the new IP camera manually, please enter “Camera Name”, “IP Address”, “User Name”, and “Password”. The default user name and password is “admin”. 7. After IP Camera device is decided, the following option could let user to change “Manufacture”, “Model”, “Format”, “Frame Rate”, “Resolution”, “Compression”, “Rotation”, “Enable Audio”, “Enable IO”, and “Enable PTZ”.
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Page 30: Firmware Update
Once the camera had been reset, please give it 2 minutes to reboot and start the iWizard to scan for the camera. Firmware Update You can download the latest firmware from Compro’s website. (www.comprousa.com) After download the file, please go the web interface of IP camera... -
Page 31: Troubleshooting
Troubleshooting During the course of installation, you may encounter various issues in regards to the usage of either the camera or the ComproView software. The following pages contain the list of troubleshooting procedures which should help you overcome any difficulties. The troubleshooting is divided into four sections, initial setup, stand alone onboard program, ComproView and remote viewing via Internet Explorer. -
Page 32: Iwizard
iWizard The scanning of the cameras generally takes around 1 minute to complete and you will see the available cameras on the left side, as the picture below. However, should the scanning returned zero cameras found then we can start the following troubleshooting procedure. Hardware wiring check a. -
Page 33: Camera Reset
b. Please check that your computer has a successful connection to the network. Computer has connection Computer has no connection c. If you are using the wireless network, please ensure that: 1. The IP camera is connected to the correct wireless access point. -
Page 34: Trouble With The Activex Client
Trouble with the ActiveX Client Once you’ve highlighted the chosen camera, please click on the “Web Page” button which should start your Internet Explorer. It will ask you for the user name and password combination, the default is admin/admin, case sensitive. Note: The application currently only runs under Microsoft Internet Explorer 6 or greater. - Page 35 If you’ve done all of the above and still unable to get the video / audio on the browser, please delete all of the files under OS Drive\Program Files\Compro Embedded and reinstall the ActiveX client. Finally, if you encountered the error where the browser returned “213 file not found”, please restart your computer which...
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Page 36: Trouble With Comproview
Trouble with ComproView When the ComproView had been used the first time, the Wizard will search for all of the available cameras on the network and present you with a list. Please choose the camera which you wish to utilize and follow the Wizard’s guide. - Page 37 Go into the Windows Firewall setting and click on “Add program”. Please select “ComproView” and click on “OK” to add ComproView to the exception list. Alternatively, you may wish to restart ComproView to see if this solved the problem.
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Page 38: Remote Viewing Via Internet Explorer
Remote Viewing via Internet Explorer It is likely that you may wish to check the video or audio of the IP camera from a remote location. The following are the steps which you will need to perform in order for a successful viewing. The figure above denotes a general condition where: a. - Page 39 3. Please enable port forwarding in the router which the IP camera connected. You may need to consult the manufacturer of your router. Note: Your router may require a reboot after port forwarding had been set. The above is a sample illustration of what you need to do in order to enable remote viewing of the IP camera.
- Page 40 Contacting Compro Technical Support Before you submit an email for support, please check the troubleshooting list above. fill form (http://comprousa.com/en/form.htm) directly email support@comprousa.com Compro Technology, Inc. www.comprousa.com P/N 3GA0310501 Rev.1.3 –ComproView1.3- 1221...
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