Intelix 8002MCB-XLR User Manual page 2

MC Series
Intelix U.S. "Fresh Start" Warranty
All Intelix products are guaranteed against malfunction due to defects in materials or workmanship for two years after
date of purchase. If a malfunction does occur during the specified period, the defective product will be repaired/replaced,
at Intelix's option, without charge. Furthermore, the "Fresh Start" program ensures that a product which has been
repaired/replaced is itself guaranteed for an additional two years.
This warranty does not cover: 1) Malfunction resulting from use of the product other than as specified in the user manual;
2) Installation specific wiring; 3) Malfunction resulting from abuse or misuse of the product; 4) Exterior chassis appear-
ance; 5) Malfunction occurring after repairs have been made by anyone other than Intelix or any of its authorized service
representatives; 6) Acts of nature; 7) Optional embedded software upgrades or updates.
All repair and service of Intelix products should only be provided by qualified service personnel. Please contact Intelix for
a list of authorized service agents. Other attempts at service or repair will void the warranty. Warranty service is only
offered after a return authorization number has been generated by an authorized Intelix factory representative.
Intelix Applications and Engineering support must be contacted prior to any return of goods. To return a unit for service/
repair, please call Intelix directly for a return authorization number. Intelix will match shipping charges for units still
under warranty. If a unit which is out of warranty needs repair, the dealer must pay for shipping, replacement parts, and
a fixed $100/hr labor fee. Normal Intelix credit terms apply to billable repairs. If a unit is returned and found to work
according to factory specifications, a standard $100 service fee is billed regardless of warranty status. All repairs are made
in a reasonably quoted amount of time; a rush shipment fee may apply to repairs needing quicker turn-around time.
Note: Warranty Terms and Conditions subject to change and do not apply outside the US.
By default, Intelix ships all North American orders via UPS on Intelix's account. A $5 handling charge will be applied to
orders shipped via non-UPS carriers. Please contact the factory for all shipping estimates.
By default, Intelix ships all international orders via UPS on Intelix's account. A $25 handling charge will be applied to
orders shipped via non-UPS carriers. A $10 handling charge will be applied to orders shipped via UPS on an account other
than Intelix's. Please contact the factory for all shipping estimates.
A rush shipment fee of $50.00 applies to customer shipments requiring delivery faster than standard quoted delivery
schedule.
Note: Intelix Shipping Statement subject to change. Please contact the factory for the most up-to-date information.
Intelix LLC
2222 Pleasant View Road
Suite #1
Middleton, WI 53562
Phone: (608) 831-0880
Fax: (608) 831-1833
www.intelix.com
intelix@intelix.com
Copyright Intelix 2005. All rights reserved.
2
Warranty Returns/Repair
Shipping
www.intelix.com
Intelix LLC
2222 Pleasant View Road
Middleton, WI 53562
User Manual User Manual User Manual
User Manual User Manual
February 2005
Phone: 608-831-0880
Toll-Free: 1-866-4-MATMIX
Fax: 608-831-1833