Sync Troubleshooting - Ford TRANSIT CUSTOM Owner's Manual

When You Select
Reset USB
You can use the buttons at the bottom of the audio display to quickly jump to a certain
*
alphabetical category. You can also use the letters on the numeric keypad to jump in the
list.
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See Using SYNC
Your Phone (page 191).
Issue
A lot of back- The audio control
ground noise settings on your mobile
during a phone phone may be affecting
call. SYNC performance.
During a call, I Possible mobile phone
can hear the malfunction.
other person
but they cannot
hear me.
SYNC is not This is a mobile phone-
able to down- dependent feature.
load my phone- Possible mobile phone
book. malfunction.
SYNC
2. Scroll to browse indexed media files on your flash drive,
then press OK.
Resets the USB index. After the new indexing is complete
you can choose what to play from the USB song library.
With
Mobile Phone Issues
Possible Cause
209
You Can
SYNC TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, please refer to the
tables below.
To check your mobile phone's
compatibility, visit the regional Ford
website.
Possible Solution
Refer to your mobile phone's manual
regarding audio adjustments.
Try turning your mobile phone off, resetting
it or removing the battery, then trying again.
Make sure that the microphone for SYNC
is not set to off.
Check your mobile phone's compatibility.
Try turning your mobile phone off, resetting
it or removing the battery, then trying again.
Try pushing your phonebook contacts to
SYNC by selecting the option to add.
You must switch your mobile phone on and
the automatic phonebook download
feature on SYNC.