Sync Troubleshooting; Sync - Ford Expedition 2020 Owner's Manual

Audio Voice Commands
Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
E142599
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle.
Command
___ List of Commands
Help
Pause
AM ___
FM ___
CD Player
Sirius Channel ___
Bluetooth Audio
Issue
There is excessive back-
ground noise during a phone
call.
During a call, I can hear the
other person but they
cannot hear me.
SYNC is not able to down-
load my phonebook.
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-

SYNC

Play
USB
Phone issues
Possible cause(s)
The audio control settings
on your phone may be
affecting SYNC perform-
This may be a possible
phone malfunction.
This is a phone-dependent
__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours).
Market
North America
Review your phone's manual
ance.
feature.
417
Website(s)
www.SYNCMyRide. c om
www.SYNCMyRide.ca
www.sync-
maroute.ca
Possible solution(s)
about audio adjustments.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
Go to the website to review
your phone's compatibility.