Sync Troubleshooting - Ford FOCUS ELECTRIC 2014 Owner's Manual

One-shot Destination Street Address
To set a destination with voice
commands, you can say:
Voice Command
Find an Address
Issue
A lot of back- The audio control
ground noise settings on your cell
during a phone phone may be affecting
call. SYNC performance.
During a call, I
can hear the
Possible cell phone
other person
malfunction.
but they cannot
hear me.
This is a cell phone-
dependent feature.
SYNC is not
able to down-
load my phone-
Possible cell phone
book.
malfunction.
Focus Electric (CEW) Battery Electric Vehicle (BEV), Vehicles Built From: 08-09-2014, CG3631en enGBR, Edition date: 11/2014, First Printing
SYNC
Action and Descrip-
tion
The system asks
you to say the full
address. The
system displays an
example on-screen.
Cell phone issues
Possible cause
2
You can then speak the address naturally,
such as "One two three four Main Street,
Anytown".
SYNC TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, please refer to the
tables below.
To check your cell phone's compatibility,
visit the regional Ford website.
Possible solution
Refer to your device's manual about audio
adjustments.
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
Make sure that the microphone for SYNC
is not set to off.
Check your cell phone's compatibility.
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
Try pushing your phonebook contacts to
SYNC by selecting the option to add.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC.
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