Avocent CYCLADES ACS 6000 Installation & Administrators Manual
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Avocent CYCLADES ACS 6000 Installation & Administrators Manual

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Summary of Contents for Avocent CYCLADES ACS 6000

  • Page 1 CYCLADES™ ACS 6000 Installation/Administration/User Guide...
  • Page 2 FCC Warning Statement The Cyclades ACS 6000 advanced console server has been tested and found to comply with the limits for Class A digital devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 Console Server Installation/Administration/User Guide Avocent, the Avocent logo, The Power of Being There, DSView and Cyclades are trademarks or registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners.
  • Page 4 Symbols Used NOTE: The following symbols may appear within the documentation or on the appliance. Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute...

  • Page 5: Table Of Contents

    T A B L E   O F   C O N T E N T S Introduction Features and Benefits Access options Web manager IPv4 and IPv6 support Flexible users and groups Security Authentication VPN based on IPSec with NAT traversal Packet filtering SNMP Data logging, notifications, alarms and data buffering...
  • Page 6 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Wizard Mode Expert Mode Access System Tools System Security Bootp Configuration Retrieval Date and Time Help and Language General Boot Configuration Information Usage Network Settings Devices IPv4 and IPv6 static routes Hosts Firewall IPSec(VPN) SNMP Configuration...
  • Page 7 Table of Contents     iv Users Accounts and User Groups Local accounts User groups Event Notifications Event List Event Destinations Data Buffering Appliance logging Sensors Power Management PDUs Login Outlet Groups Active Sessions Monitoring Change Password Web Manager Overview for Regular Users Appendix A: Technical Specifications Appendix B: Recovering a Console Server's Password Appendix C: Port Information for Communication with the DSView 3 Software 76...
  • Page 8 v     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide...

  • Page 9: Introduction

    Introduction The Cyclades™ ACS 6000 advanced console server is a 1U appliance that serves as a single point for access and administration of connected devices, such as target device consoles, modems and power devices. Console servers support secure remote data center management and out-of- band management of IT assets from any location worldwide.

  • Page 10: Web Manager

    2     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide • Dial-up to a factory-configured internal modem (optional), a modem connected either to a serial port or the AUX port (which is only possible when an internal modem is not installed), or to a PC phone card (modem, GSM or CDMA) installed in one of the PC card slots or in the USB port.

  • Page 11: Flexible Users And Groups

    Chapter 1: Introduction • Linux kernel • Remote authentication: Radius, Tacacs+, LDAP and Kerberos servers • SNMP • SSH and Telnet access • Syslog server NOTE: Remote authentication NFS, NIS and IPSec are not supported with IPv6. Flexible users and groups An account can be defined for each user on the console server or on an authentication server.

  • Page 12: Packet Filtering

    4     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide and other computers that have IPSec installed. ESP and AH authentication protocols, RSA Public Keys and Shared Secret are supported. For more information, see IPSec(VPN) on page 34. Packet filtering An administrator can configure a console server to filter packets like a firewall. Packet filtering is controlled by chains, which are named profiles with user-defined rules.

  • Page 13: Fips Module

    Chapter 1: Introduction FIPS module The 140 series of Federal Information Processing Standards (FIPS) are U.S. government computer security standards that specify requirements for cryptography modules. The console server uses an embedded FIPS 140-2 validated cryptographic module (Certificate No. 1051) running on a Linux PPC platform per FIPS 140-2 Implementation Guidance section G.5 guidelines.
  • Page 14 6     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Table 1.1: Typical ACS 6000 Advanced Console Server Configuration Descriptions Number Description Number Description ACS 6000 advanced console server Phone line Target devices Remote dial-in client PDU (one or more) Local Area Network (LAN) Serial port connection LAN firewall Remote authentication server...

  • Page 15: Installation

    Installation Getting Started Before installing your ACS 6000 console server, refer to the following list to ensure you have all items that shipped with it , as well as other items necessary for proper installation. Supplied with the console server •...

  • Page 16: Rack Mounting

    8     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide • A PC running a terminal emulation program Rack Mounting You can mount the console server in a rack or cabinet, or place it on a desktop or other flat surface. For rack or cabinet mounting, two mounting brackets are supplied. To rack mount a console server: 1.
  • Page 17 Chapter 2: Installation Figure 2.2: Front of the Console Server (ACS 6032 Console Server Shown) Table 2.1: Connectors on the Console Server Front Number Description USB connector. LEDs. PC card slots. Table 2.2: LEDs on the Console Server Front Label Description Blue •...

  • Page 18: Connecting Device Consoles Or Modems To Serial Ports

    10     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Label Description Dual LED: Yellow on top, green on bottom • Yellow - DTR/DCD activity AUX/MODEM • Green - TXD and RXD activity • Off - No activity Green • Blinks - Ready, with activity [One LED for each serial port] •...
  • Page 19 Chapter 2: Installation for the port. An administrator can select Expert - Ports - Serial Ports - (SetCAS or SetPower) - Physical to open the Physical Settings screen, then check Enable Cisco RJ Pin-Out. The following tables show serial port pinout information. Table 2.4: ACS Console Server Serial Port Pinout Pin No.

  • Page 20: Turning On The Console Server

    2. Connect the other end of the cable to the IN port of the chained PDU. Repeat both steps until you have connected the desired number of PDUs. NOTE: For performance reasons, Avocent recommends connecting no more than 128 outlets per serial port. Turning On the Console Server The console server is supplied with single or dual AC or DC power supplies.
  • Page 21 Chapter 2: Installation WARNING: It is critical that the power source supports the DC power requirements of your console server. Make sure that your power source is the correct type and that your DC power cables are in good condition before proceeding.

  • Page 22: Configuring A Console Server

    14     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 9. Turn on the console server. 10. Turn on the power switches of the connected devices. Configuring a Console Server A console server may be configured at the appliance level through the command line interface accessed through the CONSOLE or Ethernet port.
  • Page 23 Chapter 2: Installation To use Telnet in a shell, enter the following command: # telnet [hostname | IP_address] login: username:[portname | device_name] -or- # telnet [hostname | IP_address] TCP_Port_Alias login: username -or- # telnet IP_Port_Alias login: username To close a Telnet session: Enter the Telnet hotkey defined for the client.

  • Page 24: Pluggable Devices Installation And Configuration

    NOTE: Go to http://www.avocent.com to see the current list of supported pluggable devices. When a pluggable device is not in the current list of supported pluggable devices, the console server may attempt to configure the device with standard settings, allowing it to work normally.
  • Page 25 Chapter 2: Installation...
  • Page 26 18     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide...

  • Page 27: Accessing The Console Server Via The Web Manager

    1. Open a web browser and enter the console server IP address in the address field. 2. Log in as either with the password or as with the password admin avocent root linux Figure 3.1 shows a typical web manager screen for an administrator and descriptions follow in Table 3.1.

  • Page 28: Wizard Mode

    20     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Figure 3.1: Administrator Web Manager Screen Table 3.1: Web Manager Screen Areas Number Description Top option bar. The name of the appliance and of the logged in user appear on the left side. Refresh, Print, Logout and Help buttons appear on the right. Tab bar.
  • Page 29 Chapter 3: Accessing the Console Server via the Web Manager By default, the first time an administrator accesses the console server through the web manager, the Wizard will be displayed. Subsequent log-ins will open in Expert mode, and once the console server has been configured, Expert mode becomes the default mode.
  • Page 30 22     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 5. Click Next to configure the Network or click the Network, Ports or Users link to open the appropriate screen. To configure network parameters: 1. Select the Network link in the content area. 2.

  • Page 31: Expert Mode

    Chapter 3: Accessing the Console Server via the Web Manager 5. (Optional) Configure account expiration and password expiration. 6. Click Next. 7. Repeat steps 3-7 as needed to configure new user accounts and assign them to default groups. NOTE: By default, all configured users can access all enabled ports. Additional configuration is needed if your site security policy requires you to restrict user access to ports.

  • Page 32: System Tools

    24     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide System Tools Click System Tools to display icons which can be clicked to reboot or shut down the console server, upgrade the console server’s firmware, save or restore its configuration or open a terminal session with the console server.
  • Page 33 Chapter 3: Accessing the Console Server via the Web Manager NOTE: This value applies to any user session to the appliance via HTTP, HTTPS, SSH, Telnet or CONSOLE port. The new idle time-out will be applied to new sessions only. 3.

  • Page 34: Bootp Configuration Retrieval

    26     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide The console server will automatically reboot. During the reboot, the console server will erase SSH keys, update the configuration of HTTPD, SSHD, ADSAP2d and SNMPD files and test the integrity of the FIPS Object Module. Once the reboot is complete, the console server will accept SSH and HTTPS connections using only FIPS-approved ciphers.

  • Page 35: Date And Time

    Chapter 3: Accessing the Console Server via the Web Manager To reconfigure a console server with bootp:  1. Click System - Security - Security Profile. Under the Bootp Configuration Retrieval heading, ensure the box next to Enabled is checked. 2. Uncheck the box next to Enable Live Configuration. The saved configuration will be retrieved and applied on the next reboot.

  • Page 36: Help And Language

    NOTE: Using the online help feature from the Avocent/Cyclades server is not always possible due to firewall configurations, nor is it recommended. It is generally advisable for you to use the online help system provided with the product or download the online help .zip file and run it from a local server.

  • Page 37: Boot Configuration

    • A TFTP or BootP server must be available on the network • An upgraded console server boot image file must be downloaded from Avocent and made available on the TFTP or BootP server • The console server must be configured with a fixed IP address •...

  • Page 38: Usage

    30     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Usage Click System - Usage to view memory and Flash usage. Network Click Network to view and configure the network options for Hostname, DNS, IPv6, Bonding, IPv4 and IPv6 static routes, Hosts, Firewall, IPSec (VPN) and SNMP. Settings Click Network - Settings to make changes to the configured network settings: Hostname, DNS, Bonding, IPv4 Multiple Routing Table.

  • Page 39: Ipv4 And Ipv6 Static Routes

    Chapter 3: Accessing the Console Server via the Web Manager NOTE: The MAC Address for the device will be displayed after this option. NOTE: The following step is only active for mounted Ethernet PC cards. 7. Enter the following Wireless LAN information: Select MyPrivateNet (ESSID) to enter the unique identifier for the wireless access point.

  • Page 40: Firewall

    32     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 3. Enter a new hostname and alias, as applicable, then click Save. Firewall Administrators can configure the console server to act as a firewall. By default, three built-in chains accept all INPUT, FORWARD and OUTPUT packets. Select the Add, Delete or Change Policy buttons to add a user chain, delete user-added chains and to change the built-in chains policy.
  • Page 41 Chapter 3: Accessing the Console Server via the Web Manager Table 3.3: Firewall Configuration - TCP and UDP Options Fields Field/Menu Option Definition Source Port - or - Des- A single IP address or a range of IP addresses. tination Port [TCP only] SYN (synchronize), ACK (acknowledge), FIN (finish), RST (reset), TCP Flags URG (urgent) and PSH (push).

  • Page 42: Ipsec(Vpn)

    34     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 2. Select either IPv4 Filter Table or IPv6 Filter Table as needed. 3. From the chain list, click the name of the chain you want to add a rule to. 4. Click Add and configure the rule as needed, then click Save. To edit a rule: 1.

  • Page 43: Snmp Configuration

    An administrator can configure SNMP, which is needed if notifications are to be sent to an SNMP management application. NOTE: The Avocent ACS 6000 Enterprise MIB text file is available in the appliance at: /usr/local/mibs/ACS6000- MIB.asn. The Avocent ACS 6000 Enterprise TRAP MIB text file is available in the appliance at: /usr/local/mibs/ACS6000-TRAP-MIB.asn.

  • Page 44: Ports

    36     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Enter the SysContact information (email address of the console server’s administrator, for example, acs6000_admin@avocent.com b. Enter the SysLocation information (physical location of the console server, for example, ), then click Save to go back to the SNMP screen.
  • Page 45 Chapter 3: Accessing the Console Server via the Web Manager To configure or edit one or more serial ports with the CAS Profile: 1. Select Ports - Serial Ports. 2. Click the checkbox for each port you want to configure. 3.
  • Page 46 38     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 6. Click Next or click the Alerts link. Click Enable Alerts to enable detection of alerts. b. Click Add to add an alert string. Enter the string in the Alerts String field and click Next to return to the Alerts screen.
  • Page 47 Chapter 3: Accessing the Console Server via the Web Manager Parameter Description Name associated with the serial port (as an alias). Default: <appliance Port Name mac address>-p-<port number>. The target name will be discovered and will be associated with this Enable Auto Discovery serial port.
  • Page 48 40     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Parameter Description When the input data matches one input string configured in Auto Enable Auto Answer Answer, the output string will be transmitted to the serial port. Default: Disabled. DTR Mode can be set to the following: Always On. Normal - the DTR status will depend on the existence of a CAS session.
  • Page 49 Chapter 3: Accessing the Console Server via the Web Manager Parameter Description Includes special notification for logins and logouts in data buffering. Log-in/out Message Default: Disabled. Enabled - stores data at all times. Disabled - stores data when a CAS Serial Session Logging session is not opened.
  • Page 50 42     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Parameter Description Uses the radio button to select: none, PAP, CHAP or EAP. • None - no authentication. • PAP - use PAP protocol and the authentication type configured in the PPP authentication type (it is configured in the Authentication / Unit Authentication page).
  • Page 51 Chapter 3: Accessing the Console Server via the Web Manager d. For Avocent/Cyclades PDUs, enter the power cycle interval and then use the drop- down menus to enable or disable Syslog, Buzzer and SW Overcurrent Protection. 5. Click Save. Table 3.7: Power Parameters...

  • Page 52: Auxiliary Ports

    44     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Parameter Description The interval in seconds between Off and On actions for the power cycle Power Cycle Interval command. Default: 15. When enabled, the PDU will send syslog messages to the appliance. Syslog Default: Enabled.

  • Page 53: Cas Profile

    Check the box to enable speed auto detection. Configure the polling rate. d. For Avocent/Cyclades PDUs, enter the power cycle interval and then use the drop- down menus to enable or disable Syslog, Buzzer and SW Overcurrent Protection. 4. Click Save.
  • Page 54 46     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide NOTE: The auto discovery process starts when there is variation in the DCD signal from OFF to ON (disconnect/connect the target's cable, turn off/on the target) and when the configuration of the serial port goes from disabled to enabled and there is a target connected in the port.
  • Page 55 Chapter 3: Accessing the Console Server via the Web Manager To configure the input/output strings used by auto answer: 1. Select Ports - CAS Profile - Auto Answer. 2. To add an auto answer input and output string, click Add. Enter a new string in the Input String or Output String fields and click Save.

  • Page 56: Dial-In Profile

    48     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Table 3.8: Pool of CAS Ports Parameters Parameter Description Pool Name The name of the pool. The pool name is mandatory and should follow hostname guidelines, not exceed 64 character TCP Port The TCP Port Alias where the pool responds.
  • Page 57 Chapter 3: Accessing the Console Server via the Web Manager 5. When the PAP authentication protocol is configured for the port, select the authentication type from the PPP/PAP Authentication menu. 6. Click Save. To configure callback users and phone numbers for ports with the Dial-in Profile: 1.

  • Page 58: Pluggable Devices

    50     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Pluggable Devices To manage pluggable devices: 1. If Pluggable Device Detection is enabled, select Pluggable Devices. -or- If it is disabled, click Enable Pluggable Device Detection. 2. Select the checkbox next to the pluggable device you want to configure, or select the checkbox above the list of pluggable devices to select them all.

  • Page 59: Appliance Authentication

    Chapter 3: Accessing the Console Server via the Web Manager An administrator can configure authentication using the CLI utility and the web manager. The default authentication method for the console server and the serial ports is Local. Any authentication method that is configured for the console server or the ports is used for authentication of any user who attempts to log in through Telnet, SSH or the web manager.
  • Page 60 52     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 4. Enter your secret word or passphrase in the Secret field (applies to both first and second authentication and accounting servers), then re-enter the secret word or passphrase in the Confirm Secret field. 5.

  • Page 61: Users Accounts And User Groups

    To configure a Kerberos authentication server: 1. Select Authentication - Authentication Servers - Kerberos. 2. Enter the IP address (Realm) of the server. 3. Enter the Realm Domain Name (example: avocent.com 4. Enter the Domain Name (example: avocent.com 5. Click Save.

  • Page 62: Local Accounts

    Avocent equipment or the Cyclades families of console servers. Regular users can be granted permissions by administrators at any time. The console server has two local user accounts by factory default.

  • Page 63: User Groups

    Chapter 3: Accessing the Console Server via the Web Manager 8. Click Save. To configure password rules: 1. Click Users - Local Accounts - Password Rules. 2. If password complexity is desired (recommended), make sure Check Password Complexity is selected. 3.
  • Page 64 56     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 2. Click on admin under the Group Name heading. The content area will display the Members screen listing all members belonging to the admin group (default members are admin and root users). NOTE: When any Group Name is selected, both the content area and side navigation bar change.
  • Page 65 Chapter 3: Accessing the Console Server via the Web Manager user group Members of the user group have access to target devices unless they are restricted by an administrator but have no access rights for the console server. Administrators can add appliance access rights and permissions and can add users to custom user groups to add permissions and access rights as needed.
  • Page 66 58     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 6. Click Save. To remove members from a user group: 1. Click Users - Authorization - Groups. 2. Click the user group name. 3. Check the box(es) of the member(s) you want to remove. Click Delete to delete the selected members.
  • Page 67 Chapter 3: Accessing the Console Server via the Web Manager Command Description Escape character used to close the target session. Default -e <[^]char> Ctrl-X value: Sorted lists ports and exit Read-Only mode <portname> Connect directly to a serial port Idle time-out in seconds to choose the target To add access to serial ports for a user group: 1.
  • Page 68 60     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 4. In the content area, click Add. The PDU Assignment screen appears with the list of available PDUs in the left box. 5. Move PDU devices from the Available PDU box on the left to the box on the right by double-clicking on the PDU name, or by selecting the PDU and clicking the Add button.
  • Page 69 Chapter 3: Accessing the Console Server via the Web Manager To configure a group in a TACACS+ authentication server: 1. On the server, add raccess service to the user configuration. 2. Define which group(s) the user belongs to in the raccess service following this syntax: group_name = <Group1>[,<Group2,...,GroupN>];...

  • Page 70: Event Notifications

    62     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide During the authentication phase, the console server will receive the attribute FramedFilterID from the RADIUS server. The user regina belongs to authorization group RADIUS_1 and RADIUS_2. and the user special belongs to authorization group admin. To configure group an LDAP authentication server: On the LDAP server, edit the info attribute for the user and add the following syntax.

  • Page 71: Data Buffering

    Chapter 3: Accessing the Console Server via the Web Manager 3. Select Remote Server - IPv4 to enable syslog messages to be sent to one or more remote IPv4 syslog servers, and enter the IPv4 Address or Hostname. Separate multiple server addresses by commas.

  • Page 72: Appliance Logging

    64     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide 4. To configure data buffer storage on a syslog server in the Syslog Data Buffering Settings section; select a facility number from the drop-down menu: Log Local 0, Log Local 1, Log Local 2, Log Local 3, Log Local 4 or Log Local 5.

  • Page 73: Power Management

    NOTE: The term PDU refers to any of these types of power devices. The console server automatically recognizes and supports Avocent PM PDUs, Cyclades PM IPDUs or Avocent SPC devices when the corresponding serial port is configured for power management.
  • Page 74 4. When the upgrade finishes, the Finish Upgrade screen appears with the result of the upgrade action. Click Finish. NOTE: You can upgrade the firmware for multiple PDUs at the same time for Avocent PM PDUs only. To view a PDU’s information and manage outlets: 1.

  • Page 75: Login

    To change a PDU password: 1. Select Power Management - Login. 2. To change the password for an Avocent or Cyclades PDU, an Avocent SPC power control device or a Server Tech PDU, enter the password in the appropriately labeled section.

  • Page 76: Active Sessions

    68     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide -or- 4. Click Add to add an outlet group. The Add Group screen appears. Enter the name in the Group Name field. 5. Click Save. To view and change outlet group information: 1.

  • Page 77: Change Password

    Chapter 3: Accessing the Console Server via the Web Manager Table 3.10: Monitoring Screens Screen Name Definition Shows Ethernet ports and PC card Device Name, Status (enabled/disabled), Network - Devices IPv4 Address, IPv4 Mask and IPv6 Address. Network - IPv4 Routing Table Shows Destination, Gateway, Genmask, Flags, Metric, Ref, Use and lface.
  • Page 78 70     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Figure 3.3: Web Manager Regular User Screen Table 3.11: Web Manager Regular Users Screen Functional Areas Number Description Top option bar. The name of the appliance and the name of the logged in user appears on the left side and Refresh, Print, Logout and Help buttons appear on the right.
  • Page 79 Chapter 3: Accessing the Console Server via the Web Manager Menu Option Description Click PDUs to turn on, turn off, cycle, reboot, reset the HW overcurrent protection, Power Management returnt to factory defaults or rename PDUs connected to the console server. Click PDUs Outlet Groups Outlet Groups to manage groups of outlets on connected PDUs.
  • Page 80 72     Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide...

  • Page 81: Appendix A: Technical Specifications

    Appendices Appendix A: Technical Specifications Table A.1: Technical Specifications for the ACS 6000 Console Server Hardware General Information PPC440EPx @ 533 MHz (PowerPC with Security Acceleration Engine) Memory 256 MB DDR-2 / 128 MB NAND Flash (embedded ICs on motherboard) 2 Ethernet 10/100/1000BT on RJ-45 1 RS232 Console on RJ-45 1 AUX RS232 on RJ-45 or internal MODEM V.92 on RJ-45 (RJ11 compatible)
  • Page 82 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Operating Temperature F to 122 F (0 C to 50 Storage Temperature F to 158 F (-20 C to 70 Humidity 20% to 80% relative humidity (non-condensing) across the operating temperature range Dimensions 1.715 x 17.250 x 9.50 in Height x Width x Depth...

  • Page 83: Appendix B: Recovering A Console Server's Password

    Appendices Appendix B: Recovering a Console Server's Password To recover the console server's root password: 1. Connect directly to the console server’s CONSOLE port. 2. Turn the console server off, then on again. 3. Press the to access the uboot prompt. Spacebar 4.

  • Page 84: Appendix C: Port Information For Communication With The Dsview 3 Software

    Appendices Appendix C: Port Information for Communication with the DSView 3 Software The following ports on an ACS 6000 advanced console server can accept connections from the DSView 3 management software: • TCP port 3502 (https) • TCP port 3871 (adsap2) •...

  • Page 85: Via Dial-Up

    Appendices Appendix D: Accessing a Console Server with a DSView 3 Software Installation via Dial-up When a DSView 3 software user establishes a serial session, the following events occur: • The user selects a serial port to access. • A viewer is downloaded from the DSView 3 server to the user's workstation. •...
  • Page 86 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Configuring dial-up for a console server To configure dial-up to a console server within the DSView 3 software: 1. In a Units view window containing appliances, select the ACS 6000 console server you want to configure.
  • Page 87 Appendices NOTE: The following step is only required if CHAP was selected in the PPP Auth Protocol field in the DSView 3 software Settings Dial-up window. 4. Log in to the console server’s CLI and access the Linux shell. Edit the /etc/ppp/chap- secrets and add a line in the format, where the first column should have the PPP user and the third column should have the PPP password as is shown in the following example: pppuser * "ppppassword"...

  • Page 88: Appendix E: Internal Modem

    Appendices Appendix E: Internal Modem Some models of the ACS 6000 console server come equipped with an internal modem. This modem is used to originate and answer phone calls and establish communication with other modems to transmit data. Controlling the modem’s functions is done by using the “AT” commands. These commands are used to instruct the modem to perform functions such as dialing or answering calls and are normally automatically issued by communication software.
  • Page 89 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Command Description ATB0 CCITT operation at 300 or 1200 bps. ATB1 Bell operation at 300 or 1200 bps (default). Dial. ATD0-9 Dial the DTMF digits 0 to 9. ATDA-D Dial the DTMF digits A, B, C and D. ATDP Select pulse dialing;...
  • Page 90 Appendices Command Description Speaker is on during call establishment but goes off when carrier is detected ATM1 (default). ATM2 Speaker is always on. ATM3 Speaker if off during dialing and when receiving carrier but on during answering. ATQ0 Enables result codes to the DTE (default). ATQ1 Disables result codes to the DTE.
  • Page 91 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Command Description ATX4 Enables monitoring of busy tones. Sends all messages (default). ATZ0 Soft reset. AT&C0 DCD remains on at all times. AT&C1 DCD follows the state of the carrier (default). AT&D0 Ignores DTR.
  • Page 92 Appendices Command Description AT%C0 Disables data compression. AT%C1 Enables MNP 5 data compression. AT%C2 Enables V.42 bis data compression (sets S46 bit 1). AT%C3 Enables V.42 bis and MNP 5 data compression (default). AT%E0 Disables line quality monitor and auto-retrain. AT%E1 Enables line quality monitor and auto-retrain.
  • Page 93 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Possible Minimum, Maximum, Receive and Transmit Modulation Carrier Rates V.22 bis 2400 or 1200 V.23 V23C 1200rx/75tx or 75rx/1200tx V.32 9600 or 4800 V.32 bis V32B 14400, 12000, 9600, 7200 or 4800 33600, 31200, 28800, 26400, 19200, 16800, 14400, 12000, V.34 9600, 7200, 4800 or 2400...
  • Page 94 Appendices If the line is in use and the modem receives an ATDT command to dial out, the modem will not go off hook and will display the “LINE-IN-USE” result code. If the modem is off hook and the extension is picked up, the modem will drop the connection and display the “OFF-HOOK INTRUSION”...
  • Page 95 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide Basic modem result codes There are basic codes the modem will issue in response to processing an AT command. Result codes may be displayed either in word (V1) or numeric (V0) format by using the Vn command. The Qn command controls if result codes are issued (Q0) or not issued (Q1).
  • Page 96 Appendices Numeric Verbose Description CONNECT Line speed or DTE connection at 57600bps. 57600 Digital line guard The modem has an optional Digital Line Guard Circuit that automatically detects an over current situation on the Tip and Ring pins. When the modem goes off hook, it will immediately check the current on the Tip and Ring pins.
  • Page 97 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide When the modem detects the escape sequence, the OK result Result code will be displayed and the modem is in the On Line Command State. The ATH or ATZ command can now be issued to disconnect the call.
  • Page 98 Appendices Country Code Country Code Country Code United United States Kingdom Using caller ID The modem can be used to display certain information about incoming telephone calls. The modem can inform you of the date, time, telephone number and name associated with incoming calls.

  • Page 99: Appendix F: Technical Support

    Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operational issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1.
  • Page 100 For Technical Support: www.avocent.com/support 590-767-501E...

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