Avocent SwitchView IP 1020 Installer/User Manual
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Avocent SwitchView IP 1020 Installer/User Manual

Avocent SwitchView IP 1020 Installer/User Manual

Remote access device
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  • Page 1 SwitchView IP 1020 ® Remote Access Device Installer/User Guide...
  • Page 2 USA Notification Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3 Avocent, the Avocent logo, The Power of Being There, SwitchView, DSView, Dambrackas Video Compression and OSCAR are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2008 Avocent Corporation. 590-538-501D...
  • Page 4 Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

  • Page 5: Table Of Contents

    Adjusting Mouse Settings on Target Devices ..................6 Chapter 3: Web Interface Operations................9 On-Board Web Interface........................9 Logging into the SwitchView IP 1020 remote access device............ 10 The SwitchView IP 1020 Explorer Window..................11 Using the side navigation bar....................12 Using the top option bar ......................
  • Page 6 SwitchView IP 1020 Remote Access Device Installer/User Guide Access levels ..........................24 Preemption levels........................25 Chapter 4: The Video Viewer..................27 The Video Viewer Window....................... 27 Launching a KVM Session ....................... 28 Session time-out ........................28 Video Viewer Window Features ...................... 28 Changing the toolbar........................
  • Page 7 Table of Contents Appendix E: Technical Support ....................... 48...
  • Page 8 SwitchView IP 1020 Remote Access Device Installer/User Guide...

  • Page 9: List Of Figures

    L IS T O F F IG URE S List of Figures Figure 1.1: Example SwitchView IP 1020 Remote Access Device Configuration ......2 Figure 2.1: Basic SwitchView IP 1020 Remote Access Device Configuration ......... 4 Figure 3.1: SVIP 1020 Explorer (User Login) Screen ..............11 Figure 3.2: Avocent SwitchView IP 1020 Explorer Window............
  • Page 10 SwitchView IP 1020 Remote Access Device Installer/User Guide...

  • Page 11: List Of Tables

    Table 4.2: Descriptions for Figure 5.2 .................... 33 Table 4.3: Descriptions for Figure 5.3 .................... 36 Table B.1: SwitchView IP 1020 Remote Access Device Product Specifications......43 Table C.1: Sun Key Emulation ...................... 45 Table C.2: PS/2-to-USB Keyboard Mappings ................. 46...
  • Page 12 SwitchView IP 1020 Remote Access Device Installer/User Guide...

  • Page 13: Chapter 1: Product Overview

    No special software or drivers are required on the attached, or client, computers. Users access the SwitchView IP 1020 remote access device and an attached system via the Ethernet from a client computer, such as a PC. Clients can be located anywhere a valid network connection exists. Both IPv4 (default) or IPv6 modes are supported.

  • Page 14: Figure 1.1: Example Switchview Ip 1020 Remote Access Device Configuration

    SwitchView IP 1020 Remote Access Device Installer/User Guide Figure 1.1: Example SwitchView IP 1020 Remote Access Device Configuration Table 1.1: Descriptions for Figure 1.1 Number Description Ethernet Analog User Digital User (Computer with Internet browser) SwitchView IP 1020 Remote Access Device...

  • Page 15: Chapter 2: Installation

    The SwitchView IP 1020 remote access device uses TCP/IP for communication over Ethernet. You can access and control your target device with GUI-based simplicity using the built-in web server. Installation Overview The general procedure for setting up and installing a SwitchView IP 1020 remote access device is as follows: •...

  • Page 16: Figure 2.1: Basic Switchview Ip 1020 Remote Access Device Configuration

    SwitchView IP 1020 Remote Access Device Installer/User Guide Figure 2.1: Basic SwitchView IP 1020 Remote Access Device Configuration...

  • Page 17: Getting Started

    Getting started Before installing your SwitchView IP 1020 remote access device, refer to the following lists to ensure you have all items that shipped with the SwitchView IP 1020 remote access device, as well as other items necessary for proper installation.

  • Page 18: Switchview Ip 1020 Remote Access Device Leds

    NOTE: If using USB keyboard and mouse peripherals, plug one end of a USB cable into the server and the other end into the optional USB port on the SwitchView IP 1020 device. Disconnect the PS/2 connectors of the CPS2-6A cable from the server, if applicable.
  • Page 19 “none” for all user accounts accessing the target computer with the SwitchView IP 1020 remote access device. Mouse acceleration must also be set to “none” on every remote system. Special cursors should not be used and cursor visibility options, such as pointer...
  • Page 20 SwitchView IP 1020 Remote Access Device Installer/User Guide...

  • Page 21: Chapter 3: Web Interface Operations

    Web Interface Operations On-Board Web Interface The SwitchView IP 1020 remote access device provides an on-board web interface to manage remote access. The remote access device on-board web interface provides secure “point-and-click” web browser-based access to control any device attached to your SwitchView IP 1020 remote access device.

  • Page 22: Logging Into The Switchview Ip 1020 Remote Access Device

    Chapter 2 and you have set the IP address, you are ready to begin regular operation. Logging into the SwitchView IP 1020 remote access device NOTE: The SwitchView IP 1020 remote access device boots to the following static IP address, gateway and netmask: IP address: 192.168.1.254 Gateway: 192.168.1.1...

  • Page 23: The Switchview Ip 1020 Explorer Window

    When a user has been logged in and authenticated, the Avocent SwitchView IP 1020 Explorer window appears. From the SwitchView IP 1020 Explorer window, users may view, access and manage their SwitchView IP 1020 remote access device. The window may also be used to specify system settings and change profile settings.

  • Page 24: Using The Side Navigation Bar

    Table 3.2: Descriptions for Figure 3.2 Number Description Top option bar: Use the top option bar to bookmark a SwitchView IP 1020 remote access device on- board web interface window, refresh the display of a SwitchView IP 1020 remote access device on- board web interface window, print a web page, log out of a software session or access the Avocent Technical Support help page.

  • Page 25: Using The Top Option Bar

    Using the top option bar Bookmarking a window The SwitchView IP 1020 Explorer window contains a bookmark icon and text in the top option bar. Bookmarking a window will add a link to the window in the Favorites drop-down menu. You may select the link at any time to quickly access the bookmarked window.

  • Page 26: Managing Local Accounts

    Click the name of the user you wish to edit. A user profile will appear. Edit the user account as needed, then click Save. Managing device properties Viewing and changing appliance configuration information The SwitchView IP 1020 remote access device can report most device properties directly through the remote access device web browser.

  • Page 27: Configuring Ldap

    Chapter 3: Web Interface Operations NOTE: Users can view all appliance information, but only Administrators can change settings. Table 3.3: Viewing Appliance Information To do this: Select this: Display the unit’s name or type Appliance - Overview Display a list of available target devices, their Target Devices type and status Enter, change or display the unit’s IP version,...

  • Page 28: Ldap Overview Parameters

    SwitchView IP 1020 Remote Access Device Installer/User Guide NOTE: Unless otherwise specified, the LDAP default values should be used unless Active Directory has been reconfigured. Modifying the default values may cause LDAP authentication server communication errors. LDAP Overview parameters On the LDAP Overview page in the OBWI, you can configure the LDAP authentication priority and the parameters that define LDAP server connection information.

  • Page 29: Ldap Search Parameters

    Chapter 3: Web Interface Operations Figure 3.3: LDAP Overview Page in the OBWI To configure LDAP server parameters: Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Overview. Identify the primary and secondary server address, port and access type in the appropriate fields or radio buttons.

  • Page 30: Figure 3.4: Ldap Search Page In The Obwi

    SwitchView IP 1020 Remote Access Device Installer/User Guide example, to define an administrator Distinguished Name (DN) for test.view.com, type , and This Search DN field is a required cn=Administrator, cn=Users, dc=test, dc=view dc=com. field unless the directory service has been configured to enable anonymous search, which is not the default.

  • Page 31: Ldap Query Parameters

    Chapter 3: Web Interface Operations To configure LDAP search parameters: Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Search. Enter the appropriate information in the Search DN, Search Password, Search Base and UID Mask fields. Click Save. NOTE: These options cannot be changed if the LDAP Priority is set to LDAP Disabled on the Overview screen.

  • Page 32: Figure 3.5: Ldap Query Page In The Obwi

    SwitchView IP 1020 Remote Access Device Installer/User Guide selecting Start - Programs - Administrative Tools -Active Directory Users and Computers. This tool is used to create, configure and delete objects such as users, computers and groups. • The Group Container Mask field defines the object type of the Group Container, which is normally an organizational unit.

  • Page 33: Appliance And Target Device Query Modes

    Chapter 3: Web Interface Operations Appliance and Target Device Query Modes One of three different modes can each be used for Query Mode (Appliance) and Query Mode (Target Device): • Basic – A username and password query for the user is made to the directory service. If they are verified, the user is given administrator access to the appliance and any attached target devices for Query Mode (Appliance), or to any selected target device for Query Mode (Target Device).

  • Page 34: Figure 3.7: Active Directory - Kvm Appliance Admin

    SwitchView IP 1020 Remote Access Device Installer/User Guide Figure 3.7: Active Directory - KVM Appliance Admin • Group Attribute – A username, password and group query is made to the directory service for an appliance and attached target devices when using Query Mode (Appliance), or for a selected target device when using Query Mode (Target Device).

  • Page 35: Setting Up Active Directory For Performing Queries

    Chapter 3: Web Interface Operations Figure 3.8: Active Directory - Define Groups Setting up Active Directory for performing queries Before you can use any of the querying modes for units, you must first make changes to Active Directory so that the selected querying mode can assign the applicable authorization level for the user.

  • Page 36: Rebooting The Appliance

    Rebooting the appliance Periodically, such as after an upgrade, you may need to reboot the SwitchView IP 1020 remote access device. To reboot the SwitchView IP 1020 remote access device remotely: From the side navigation bar, select Appliance - Overview.

  • Page 37: Preemption Levels

    The preemption level of users determines whether they may disconnect another user’s serial or video (KVM) session with a target device. SwitchView IP 1020 remote access device on-board web interface administrators may specify the preemption level for user accounts when an account is created. Preemption levels range from 1-4,...
  • Page 38 SwitchView IP 1020 Remote Access Device Installer/User Guide with 4 being the highest level. For example, a user with a preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2 or 3 setting.

  • Page 39: Chapter 4: The Video Viewer

    Java 1.6 or later is required. Currently, MAC operating systems only support Java 1.5, so users with MAC operating systems cannot yet operate in IPv6 mode. NOTE: The SwitchView IP 1020 remote access device on-board web interface uses system memory to store and display images within Video Viewer windows. Each opened Video Viewer window requires additional system memory: •...

  • Page 40: Launching A Kvm Session

    Best Color), changing the color settings can increase video performance. For optimal video performance over a slower network connection, Avocent recommends a color setting such as Grayscale/Best Compression or Low Color/High Compression. See 1024 x 768 768 x 576 960 x 720 704 x 528 896 x 672 640 x 480 832 x 624 on page 32 for more information.

  • Page 41: Figure 4.1: Video Viewer Window (Normal Window Mode)

    Chapter 4: The Video Viewer Figure 4.1: Video Viewer Window (Normal Window Mode) Table 4.1: Descriptions for Figure 5.1 Number Description Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.

  • Page 42: Changing The Toolbar

    When the SwitchView IP 1020 remote access device on-board web interface is used for the first time, any open Video Viewer windows display at a resolution of 1024 x 768 until the user changes the value.
  • Page 43 Chapter 4: The Video Viewer • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the following occurs: •...

  • Page 44: Adjusting Color Depth

    To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support.

  • Page 45: Target Video Settings

    Chapter 4: The Video Viewer Figure 4.2: Manual Video Adjust Dialog Box Table 4.2: Descriptions for Figure 5.2 Number Description Number Description Image Capture Width Pixel Noise Threshold Pixel Sampling/Fine Adjust Automatic Video Adjustment Image Capture Horizontal Position Refresh Image Image Capture Vertical Position Adjustment bar Contrast...

  • Page 46: Contrast And Brightness

    In most cases, you do not need to alter the Video Settings from the default. The system automatically adjusts and uses the optimal video parameters. The SwitchView IP 1020 remote access device on-board web interface performs best when the video parameters are set such that no (0) video packets are transmitted for a static screen.

  • Page 47: Refresh Image

    Chapter 4: The Video Viewer Refresh Image Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates the digitized video image. NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image. Video Test Pattern Clicking the Video Test Pattern button in the Manual Video Adjust dialog box toggles a display of a video test pattern.

  • Page 48: Table 4.3: Descriptions For Figure 5.3

    SwitchView IP 1020 Remote Access Device Installer/User Guide Table 4.3: Descriptions for Figure 5.3 Number Description Remote Cursor Local Cursor The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box.

  • Page 49: Mouse Scaling

    Because the SwitchView IP 1020 remote access device on-board web interface cannot get constant feedback from the mouse, there are times when the mouse on the SwitchView IP 1020 remote access device may lose sync with the mouse on the host system. If your mouse or keyboard no...

  • Page 50: Using Keyboard Pass-Through

    Select Pass-through all keystrokes in regular window mode. Click OK to save setting. Using Macros The SwitchView IP 1020 remote access device on-board web interface comes pre-configured with macros for the Windows and the Sun platforms. To send a macro:...

  • Page 51: Saving The View

    Chapter 4: The Video Viewer -or- Select the desired macro from the buttons available on the Video Viewer menu. Saving the View You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a word processor or other program.
  • Page 52 SwitchView IP 1020 Remote Access Device Installer/User Guide...

  • Page 53: Appendices

    Flash update is completed. CAUTION: Disconnecting or cycling power to the SwitchView IP 1020 device during an update may render the device inoperable and require the SwitchView IP 1020 device to be reprogrammed using the recovery procedure.
  • Page 54 NOTE: If you do not have a TFTP server, you can find several shareware and freeware programs on the Internet that you can download and install. Visit http://www.avocent.com/support and download the latest Flash firmware from Avocent. Save the Flash update file to the appropriate directory on the TFTP server.

  • Page 55: Appendix B: Technical Specifications

    Appendices Appendix B: Technical Specifications Table B.1: SwitchView IP 1020 Remote Access Device Product Specifications Server Ports Number Type PS/2, USB Connectors PS/2, USB, VGA Sync Types Separate horizontal and vertical Plug and Play DDC2B 640 x 480 @ 60 Hz...
  • Page 56 SwitchView IP 1020 Remote Access Device Installer/User Guide Table B.1: SwitchView IP 1020 Remote Access Device Product Specifications (Continued) AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 0.5 A AC-input Cable 6 ft, 2 conductor, 18 AWG Ambient Atmospheric Condition Ratings...

  • Page 57: Appendix C: Sun Advanced Key Emulation

    Appendices Appendix C: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold and then press the key.

  • Page 58: Table C.2: Ps/2-To-Usb Keyboard Mappings

    USB IQ modules. These keys function normally if your Sun servers are attached to the SwitchView IP 1020 remote access device using a VSN or WSN IQ module. Table C.2 lists the keyboard mapping that will take place when a USB IQ module is used in this setting.

  • Page 59: Appendix D: Reset To Factory Defaults

    NOTE: This will reboot the SwitchView IP 1020 remote access device, and all connections will be lost. The blue LED on the front panel of the SwitchView IP 1020 device will blink twice to indicate that the device is being reprogrammed.
  • Page 60 Appendix E: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
  • Page 62 For Technical Support: www.avocent.com/support 590-538-501D...

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