Oce sx1481 User Manual page 180

Printouts have white and/or
black lines
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Printouts have toner smudges
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
The image is not aligned prop-
erly on the paper.
12-22 M
aIntenance
• The ADF glass or rollers of the ADF may be dirty.
Clean the ADF glass and/or the rollers of the ADF (see pages 12-2 to 12-3).
• The drum charge wire may be dirty.
Open the front cover. To clean the drum charge wire, pull the blue rod toward you,
making sure it fully extends. Then return the rod to its original position (see page
12-3).
• The toner cartridge or drum cartridge may be defective.
Remove the cartridges and check them for damage.
If the problem persists, replace either or both of the cartridges as indicated.
• The drum charge wire may be dirty.
Open the front cover. To clean the drum charge wire, pull the blue rod toward you,
making sure it fully extends. Then return the rod to its original position (see page
12-3).
• The toner cartridge or drum cartridge may be defective.
Remove the cartridges and check them for damage. If the problem persists,
replace either or both of the cartridges as indicated.
• If you find smudges on the back of the printouts, the transport roller may be dirty.
Your machine normally cleans the transport roller automatically.
If other solutions fail, please call the Océ National Diagnostic Center at 1-800-
243-5556.
• The document is not positioned correctly.
Correctly position the document against the document scales. If you are using the
ADF, correctly adjust the document guides for the size of the document.
• The ADF glass is dirty (while using the ADF).
Wipe the ADF glass with a dry soft cloth (see page 12-2).
• The document guides are not slid up against the edges of the document.
Slide the document guides against the edges of the document.
• Curled paper was loaded into the paper cassette.
Flatten the paper before loading it.
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