Oce sx1481 User Manual
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Oce sx1481 User Manual

Oce sx1481 User Manual

Advanced fax technology, convenience copying, color scanning, and optional network printing into a space-saving, powerful and affordable fax mfp
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Summary of Contents for Oce sx1481

  • Page 2: Safety Information

    Preface Thank you for purchasing Océ sx1481. This manual describes the standard operating procedures of your machine. Before using this machine, be sure to read the User’s Guide thoroughly in order to ensure that you use the machine efficiently. After you have gone through the manual, keep it handy for easy reference.
  • Page 3 & I ayout nstaLLatIon ettInG started uto dIaLer endInG faxes eceIvInG faxes sInG the code box feature opyInG pecIaL features estrIctInG achIne ccess ser settInGs & L eport Ists & t aIntenance roubLeshootInG ppendIx and ndex...

  • Page 4: Table Of Contents

    Contents How to read this manual ........................i Regulatory information ........................ii United States of America ......................ii Canada ............................iii Precautions ............................v Installing the machine ........................ v Caution labels and indicators ....................vi Transporting the machine ......................vii Consumables ..........................vii Routine Maintenance .......................viii Ventilation ..........................viii Product Recycling and Disposal ....................
  • Page 5 How to dial using a one-touch key ...................3-6 Speed-dial numbers ........................3-7 Adding or editing a speed-dial number ...................3-7 Erasing a speed-dial number ....................3-7 How to dial using a speed-dial number ...................3-8 Call group dialing ..........................3-9 Entering or changing a call group ...................3-9 Erasing a call group ........................3-10 How to dial using a call group ....................3-10 Phone directory dialing .......................3-11...
  • Page 6 Receive polling ........................5-11 Fax forwarding ........................5-12 Separator page ........................5-14 Chapter 6 Using F-code box features ........................6-1 F-code: an introduction ......................6-2 Creating or modifying an F-code box ..................6-2 Printing a list of F-code boxes ....................6-7 Printing a list of documents stored in your F-code boxes ............6-7 Erasing an empty F-code box ....................6-7 Storing a document in a bulletin box for polling..............6-8 Printing a document stored in a bulletin box................6-9...
  • Page 7 Passcode protection ........................9-2 Security reception ........................9-3 Masking the PIN ........................9-5 Using department codes ........................9-8 Turning department code protection on and off ..............9-8 Entering a department code .....................9-8 Erasing a department code ......................9-9 Turning the department code setting on and off ..............9-9 Fax charge setting ........................9-10 Copy charge setting ........................9-10 Sending a fax using a department code.................9-11...
  • Page 8 Scanner errors [CD] ......................12-20 Print quality problems ......................12-21 If you cannot solve the problem ...................12-23 Appendix & Index ..........................AI-1 Specifications ..........................AI-2 General ............................AI-2 Fax ............................AI-3 Copy ............................AI-3 Printer .............................AI-3 Scanner ............................AI-4 Consumable items ........................AI-4 Index .............................AI-5...

  • Page 9: How To Read This Manual

    How to read this manual Symbols In this manual, the following symbols are used with the items where important operational and safety information must be observed. For safe operation, please carefully read the “Safety Information” sup- plied with this product. Describes warnings to protect yourself and others from serious or potentially fatal injury if you handle the machine incorrectly.

  • Page 10: Regulatory Information

    Customer information United States of America The Océ model sx1481(hereafter referred to as “the product”), complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of the product is a label that contains, among other information, a product identifier in the format US:IMGFA23B005C.

  • Page 11: Canada

    To protect the product against power surges, we recommend the use of a power protec- tion device (Surge arrestor). The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each trans- mitted page or on the first page of the transmission, the date and time it is sent and an identification of the receiving business or other entity, or other individual sending...

  • Page 12: Energy Star

    ENERGY STAR ® As an ENERGY STAR partner, Océ has determined that this product ® meets the ENERGY STAR guidelines for energy efficiency. ® What is an ENERGY STAR program? ® The international ENERGY STAR program is the international program ®...

  • Page 13: Precautions

    Precautions Besides the “Safety Information” supplied with this product, please observe the following instructions. Installing the machine • Do not let any object obstruct or plug the ventilation holes of this product. Accumu- lated heat inside the product could result in a malfunction. IMPORTANT •...

  • Page 14: Caution Labels And Indicators

    Caution labels and indicators The caution labels and indicators are attached to the machine as shown below, to avoid any serious injury. The fuser unit and the area around it inside the machine are extremely hot. To avoid getting burned, DO NOT TOUCH. •...

  • Page 15: Transporting The Machine

    Transporting the machine • Two or more people should carry the machine. Before transporting the machine, be sure to check that you disconnect the plug from the outlet and remove the line cable. Otherwise, the damaged cable can cause fire, electrical shock or malfunction. •...

  • Page 16: Routine Maintenance

    Routine Maintenance • Do not burn toner cartridges. Exposure to an open flame can cause the toner cartridge to burn or explode, causing serious injury. • The fuser unit and the area around it inside the machine are extremely hot when oper- ating.

  • Page 17: Product Recycling And Disposal

    Product Recycling and Disposal This product contains mercury in the fluorescent lamp in the scanner (< 5mg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities. For California, USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells.
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  • Page 19: Layout & Installation

    Chapter Layout & Installation Packing contents ..................1-2 Machine layout ..................1-3 Control panel overview ................. 1-4 Setting up the machine ................. 1-6 Attaching the document tray ..............1-6 Making connections ................1-6 Installing the drum and toner cartridges ..........1-8 Plug in and power up ................

  • Page 20: Packing Contents

    Packing contents Drum cartridge Toner cartridge Document tray Printer & scanner Main unit with 500-sheet paper cassette driver CD Documentation & labels (1) User’s guide (this book) Telephone line cable AC power cord (2) Safety Information (3) Paper size label (4) One-touch key label (5) Soft key label (6) Service/Supplies call label...

  • Page 21: Machine Layout

    Machine layout Automatic Document document feeder guides (ADF) Document tray Document exit tray Control panel Bypass tray Paper cassette 2nd side cover 2nd paper cassette (Option) 1st side cover Front cover Paper level Indicator Telephone Connectors P H O N P H O N L IN E Second phone line...

  • Page 22: Control Panel Overview

    Control panel overview 2 3 4 5 16 17 10 11 12 13 14 Mode switch button Press this button to switch the machine’s mode. Paper source light Indicates the selected paper source. Alarm light Glows when a errors occurs. Comm.
  • Page 23 Soft keys Frequently used functions can be assigned into the following keys. The following are the default settings. Soft key 1 Report Soft key 2 Monitor Soft key 3 Pause /Dial Opt. See “Soft keys” on page 8-2 for more information Advanced Functions You can choose any function that is not assigned as a soft key.

  • Page 24: Setting Up The Machine

    Setting up the machine Attaching the document tray Attach the document tray by inserting it into the appropriate holes, as shown below. Making connections Telephone line connection Attach the supplied ferrite core to the telephone line cable as illustrated below. Plug the telephone line cable into the LINE jack and the other end to the wall jack.

  • Page 25: Connecting The Optional Handset

    Connecting the optional handset Attach the handset cradle and the spacer using the screws supplied with the cradle. Then plug the handset cord into the PHONE 1 jack of your machine. spacer PHON PHON PHON PHON LINE LINE handset cradle Connecting an external phone Plug the external phone’s line into the PHONE 2 jack of your machine.

  • Page 26: Installing The Drum And Toner Cartridges

    Installing the drum and toner cartridges Pull the release lever to open the side cover. Open the front cover. Turn the toner cartridge locking lever to the left (unlock position). Unpack the drum cartridge from its carton and slide it into the machine firmly until it locks into place.
  • Page 27 Unpack the starter toner cartridge from its carton. Then, holding the toner cartridge with both hands, gently shake it to distribute the toner evenly inside the cartridge. NOTE: Do not touch the roller of the toner cartridge. Slide the toner cartridge into the machine firmly until it locks into place. Turn the cartridge locking lever to the right until it locks into place.

  • Page 28: Plug In And Power Up

    Plug in and power up Plug the non-pronged end of the supplied AC power cord into the AC socket on the machine and the pronged end into a properly grounded AC outlet. Turn on the power switch. The markings are international standards: I means on, O means off.

  • Page 29: Adjusting The Speaker Volume

    Adjusting the speaker volume Press < > to switch the machine to the fax mode. copy scan Fax Ready 15 2007 1:30pm Press <Monitor>. Tel Mode Press <t> or <u> to adjust the volume. Tel Mode Volume Press <Monitor> to hang up. &...

  • Page 30: Initial Setup

    Initial setup Clearing stored settings Before using your machine, clear the built-in user data. This ensures that the memory will hold only your settings. IMPORTANT: After specifying the initial settings, do not clear the memory again without an authorized technician’s advice. To clear the memory: Press <Menu>, <...

  • Page 31: Specifying Initial Settings

    Specifying initial settings If you press <Reset> during initial setup, your machine returns to the standby mode. But it will keep the settings you saved by pressing <Enter> as described below. Switch to the fax mode by pressing < >. copy scan Language...

  • Page 32: Dial Tone Detection

    Dial tone detection The machine asks you to set whether the machine should detect a dial tone before dialing. DialTone Detect :Off   /Enter Normally select “Off”. If you need to detect a dial tone when dialling, select “On”, however you cannot send a fax if there is no dial tone.
  • Page 33 Press <Enter>. TTI 2 ;Upper If you do not want to enter TTI 2, skip to step 23. Use the numeric keys to enter the name for TTI 2. Press <Enter>. TTI 3 ;Upper If you do not want to enter TTI 3, skip to step 25. Use the numeric keys to enter the name for TTI 3.

  • Page 34: Using The Energy Save Mode

    Using the Energy Save mode In order to conserve energy, your machine is initially set to enter the Energy Save mode automatically when the machine is left idle for a certain period. The machine will automatically enter the Energy Save mode after approx. 5 minutes of idle time.

  • Page 35: Installing Drivers [Cd]

    Installing drivers [CD] To use your machine as a printer or a scanner, install the drivers on the supplied CD to your computer. For further information of installing, printer driver and scanner driver, see the manuals on the CD. & I 1-17 ayout nstaLLatIon...
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  • Page 37: Getting Started

    Chapter Getting started Operating tips ....................2-2 Switching the machine mode ..............2-2 Entering characters ................2-2 Backup memory ..................2-3 Selecting a function ................2-4 Function table ..................2-5 Document and paper handling ..............2-10 Document handling ................2-10 Paper handling ..................

  • Page 38: Operating Tips

    Operating tips Switching the machine mode To switch the machine mode, press < >. copy scan The mode light indicates what mode the machine is in. NOTE: You cannot switch the mode in any of the following cases: • When scanning a document •...

  • Page 39: Backup Memory

    Upper and lower case characters Press < > to toggle between upper and lower case. TTI 1 ;Upper TTI 1 ;Lower “Upper” means the machine will enter only upper-case letters, similar to the “Caps Lock” button on your PC. “Lower” means the machine will enter only lower-case letters. Entering symbols You can also enter special characters or symbols.

  • Page 40: Selecting A Function

    Selecting a function To start setting a function, you must first press <Menu>. The two ways of selecting a function are described below. The procedures described in this manual are using short-cut operations. Short-cut operation with the numeric keys Press <Enter>, then press a three- or four-digit numbers to select the function. For example, “Press <Menu>, <2>, <1>, <0>, <1>, <Enter>”…...

  • Page 41: Function Table

    Function table You can search for any function using the function table below. The underlined settings are factory defaults.) Function menu Function menu Function menu Description Setting Page level one level two level three 1. Autodial 1. One-Touch 1. Enter Registers a one-touch number.

  • Page 42: G Etting Started

    Function menu Function menu Function menu Description Setting Page level one level two level three 2. User 1. Machine 07. Primary You can set the primary standby mode. Scan 10-3 Settings Settings Mode Copy 08. Service For technical support. Do not change 10-3 Mode this setting unless an authorized...
  • Page 43 Function menu Function menu Function menu Description Setting Page level one level two level three 2. User 2.Fax 13. Receive Prints the received date and time on the 10-6 TimeStamp top of each received document Settings Settings 14. PIN Mode Prevents unauthorized long-distance calls.
  • Page 44 Function menu Function menu Function menu Description Setting Page level one level two level three 3. Other 3. Erase 4. Set Dept. Turns department code on/off. Setting Setting Dept. Code 5. Reset Clears the department code counter. — 9-12 Dept.Count 4.
  • Page 45 Function menu Function menu Function menu Description Setting Page level one level two level three 5. Print 1. List Print 05. Journal Prints the activity journal manually. — 11-2 You can print the Tx report, Rx report, and Tx/Rx reports individually. 06.

  • Page 46: Document And Paper Handling

    Document and paper handling Document handling Be sure to read the following guidelines before you begin the sending, copying or scan- ning. Acceptable documents Single-sheet Multiple-sheet Size Max. 8.5 × 35.43 in.* Max. 8.5 × 14 in. (W × L) (216 ×...

  • Page 47: Scanning Area

    Scanning area The scanned area is shown below. Fax : 0.1 in. (2.5 mm) Copy : 0 in. (0 mm) Letter Legal Scanned area Fax : 0.08 in. (2.0 mm) Copy : 0 in. (0 mm) Fax : 8.2 in. (208 mm) Copy : 8.5 in.

  • Page 48: Paper Handling

    Paper handling Acceptable paper sizes Paper cassette Paper type Paper size Quantity Plain paper 500 sheets Letter, Legal, Half-letter (weight: 20–24 lbs.) (weight: 20 lbs.) Bypass tray Paper type Paper size Quantity Plain paper 50 sheets Letter, Legal, Half-letter , Executive (weight: 20–24 lbs.) (weight: 20 lbs.) A4, A5, A5 , A6, F4,...

  • Page 49: Printable Area

    Printable area The printable area is shown below. 0.12 in (3 mm) Printable area 0.12 in (3 mm) 0.12 in (3 mm) 0.12 in (3 mm) Loading paper into the paper cassettes NOTE: After you load paper into the paper cassettes, you need to set the paper size you loaded.
  • Page 50 Load the paper into the cassette. • Before you insert paper in the cassette, stack it so the leading edge and sides of the paper are even. • Do not stack the paper over the limit mark inside of the cassette. NOTE: To prevent paper jams, do not refill this paper cassette without first removing any remaining paper.

  • Page 51: Loading Paper Into The Bypass Tray

    Loading paper into the bypass tray When you need to use a paper size that is not currently loaded in the paper cassette, or when you want to print on a envelope, transparency film or custom sized paper, use the bypass tray.

  • Page 52: Setting Of The Paper Size

    Press <Advanced functions> repeatedly until “Bypass” is displayed on the LCD, and then press <Enter>. Bypass Tray :Ltr   /Enter Press <q> or <p> to select the paper size you want to use. Bypass Tray :Ltr   /Enter Press <Enter>.

  • Page 53: Autodialler

    Chapter Autodialler Autodialer basics ................... 3-2 Autodialers .................... 3-2 Call groups ..................... 3-2 Destination names and phone directory dialing ........3-2 Special dialing characters ..............3-3 One-touch keys ....................3-4 Adding or editing a one-touch number ..........3-4 Quick one-touch registration ..............3-5 Erasing a one-touch number..............

  • Page 54: Autodialer Basics

    Autodialer basics Your machine’s autodialer stores your most frequently called phone and fax numbers for instant recall. Autodialers There are two kinds of autodialer numbers. The difference between the two is how you dial them. Type How to dial Numbers stored Press one of the keys marked 1 to 40 on One-touch key the left side of the control panel.

  • Page 55: Special Dialing Characters

    Special dialing characters Your machine allows you to enter special dialing characters when registering the autodi- aler. The chart below briefly describes each of these characters. It also tells you how to store those characters in your autodialer. Character Description Keystroke Each pause lasts two seconds.

  • Page 56: One-Touch Keys

    One-touch keys Adding or editing a one-touch number Your machine can store up to 40 one-touch numbers using the keys marked 1 to 40. Press <Menu>, <1>, <1>, <1>, then <Enter>. The empty one-touch number will be shown. Select One-Touch 01:No Number Stored Press <q>...

  • Page 57: Quick One-Touch Registration

    Quick one-touch registration Make sure that the machine is in the fax standby mode. Fax Ready Apr 15 2008 1:30pm Press an empty one-touch key you want to register. The machine will show: 01:Enter One-Touch 01:Enter One-Touch Yes  Enter ...

  • Page 58: How To Dial Using A One-Touch Key

    How to dial using a one-touch key One-touch keys One-touch fax dialing Switch to the Fax mode by pressing < >. copy scan Place the document on the ADF. Adjust the document resolution and contrast. Open the one-touch key panel and press the desired one-touch key. One-touch phone dialing NOTE: To connect an external phone to your machine to make a phone call (see page 1-7).

  • Page 59: Speed-Dial Numbers

    Speed-dial numbers Adding or editing a speed-dial number Your machine can store up to 160 speed-dial numbers, each designated by a three-digit identifier codes (001 through 160). Press <Menu>, <1>, <2>, <1>, then <Enter>. The empty speed-dial number will be shown.

  • Page 60: How To Dial Using A Speed-Dial Number

    How to dial using a speed-dial number Press this key once. Enter three-digit code. Press <Start>. Fax dialing via speed-dial Switch to the fax mode by pressing < >. copy scan Place the document on the ADF. Adjust the document resolution and contrast. Press <Speed Dial /Group>...

  • Page 61: Call Group Dialing

    Call group dialing If you frequently send the same fax message to several destinations, use call group dialing. Call groups can store many one-touch keys and speed-dial numbers, so you can broadcast the fax message by simply performing the group dialing operation. Entering or changing a call group Your machine can store up to 32 call groups.

  • Page 62: Erasing A Call Group

    Erasing a call group Press <Menu>, <1>, <3>, <2>, then <Enter>. Press <q> or <p> to select the call group you want to erase. You can also select the call group by directly entering the two-digit identifier code (01-32). Press <Enter> twice. If you want to exit without erasing, press <Cancel>.

  • Page 63: Phone Directory Dialing

    Phone directory dialing Phone directory dialing is similar to an electronic phone book. The phone directory sorts and displays numbers alphabetically according to their names, so you can access them with ease. How to dial using the phone directory Press <�> then search the name by pressing <�>, <�>, <�>, <�>. For a fax call: Place the document in the ADF and adjust the document mode and contrast.

  • Page 64: If The Call Fails

    If the call fails If the call fails, what happens next depends upon the kind of call it was. If it was a fax call… …Your machine will automatically redial the number. It keeps trying until one of the following occurs: • It successfully reaches the other number. •...

  • Page 65: Sending Faxes

    Chapter Sending faxes Before sending ....................4-2 Document handling ................4-2 Scanning resolution ................4-2 Scanning contrast .................. 4-2 Mixing the document resolution and contrast in multiple pages ..4-2 Sending method ..................4-3 Memory overflow message ..............4-3 Sending a fax ....................4-4 Memory transmission ................

  • Page 66: Before Sending

    Before sending Document handling Before you begin please review the acceptable document sizes and proper loading meth- ods on pages 2-10 to 2-11. Scanning resolution • Normal is suitable for most text documents and simple drawings. • Fine is ideal for maps, moderately complicated drawings, floorplans or handwritten documents.

  • Page 67: Sending Method

    Sending method The following three sending methods are available on your machine. Memory transmission: For a normal memory transmission, your machine: (1) scans the entire document into memory, (2) dials the other fax machine, and (3) transmits the document. Quick memory transmission: For a quick memory transmission, your machine doesn’t wait to scan all pages into memory before dialing.

  • Page 68: Sending A Fax

    Sending a fax Memory transmission Sending a fax Switch to the fax mode by pressing < >. copy scan Fax Ready Apr 15 2008 1:30pm Place your document on the ADF (see page 2-11 for details). Adjust the scanning resolution and contrast (see page 4-2). Dial the fax number.

  • Page 69: Tel Mode

    Real-time transmission (non memory transmission) Your machine will simply dial the other fax and when it makes contact, your machine will feed the document through, scanning and transmitting real-time. • With real-time transmission, you can watch each page as it is scanned and sent. To perform a real-time transmission: Switch to the fax mode by pressing <...

  • Page 70: Redialing

    Redialing Automatic fax redialing When using memory transmission and the line is busy, your machine will automatically redial the number up to two times in one minute intervals. If the last redial attempt fails, your machine prints (and/or displays) an error messages. While in the Auto Redial mode, “AutoRedial”...

  • Page 71: Reviewing Or Canceling Commands

    Reviewing or canceling commands Your machine can store many “Jobs” in its memory. It also keeps track of each command by assigning it a command number, like “C01.” Delayed commands, redial attempts and current fax transmissions are all stored in your machine’s memory and given a command number.

  • Page 72: Reviewing Or Canceling Parts Of A Broadcast

    Reviewing or canceling parts of a broadcast You also can review or cancel certain numbers within a broadcast: Press <Job Confirm./Fax Cancel>, then <Enter>. Press <q> or <p> to scroll through currently stored broadcast commands. C01:Broadcast   /Cancel When the command you want to cancel is shown, skip to step 6. If you want to review individual numbers within this broadcast, go on to step 4 with- out pressing <Cancel>.

  • Page 73: View Or Print The Results Of Fax Transactions

    View or print the results of fax transactions You can view the results of the last 70 transactions. Press <Job Confirm./Fax Cancel> and <q> or <p> to select “Show History”. Show History   /Enter Press <Enter>. The machine will show the last fax transaction. Assigned number, starting each day at “001”...

  • Page 74: Advanced Fax Functions

    Advanced fax functions The <Advanced Functions> key is for easy access to the following fax functions listed in the table. NOTE: • To shorten a frequent-use operation, assigning the function to a soft key is recom- mended. For how to do this, see page 8-2. •...

  • Page 75: Broadcasting

    Broadcasting The fastest way to fax one document to many recipients is to broadcast it. In an ordinary broadcast, you can send faxes as you normally would, except you just add more fax numbers. You can enter up to 230 numbers: •...

  • Page 76: Delayed Transmission

    Delayed transmission Setting up a delayed transmission Your machine can store up to 99 delayed commands, each of which you can program up to 31 days in advance. Your machine only remembers the day of the month that it is supposed to send a delayed transmission.

  • Page 77: Batch Transmission

    Batch transmission Batch transmission allows you to store multiple documents in an electronic “basket” throughout the day and then fax that entire basket to one location. To do this, just tell the machine when and where the transmission should go. When that date and time arrives, your machine will transmit each document in the batch box to the remote fax machine.

  • Page 78: Storing A Document For Batch Transmission

    Press <Enter> to save the batch box information. To create or modify another batch box, repeat procedures from step 2. To exit, press <Reset>. NOTE: To print a list of batch boxes, press <Menu>, <5>, <1>, <1>, <5>, <Enter> (see page 11-3).

  • Page 79: Erasing A Document Stored In A Batch Box

    Erasing a document stored in a batch box: Press <Menu>, <4>, <2>, <3>, then <Enter>. Use the numeric key to enter the box number, then press <Enter>. Use the numeric key to enter the document’s file number. Press <Enter> to delete the document. If you want to quit the operation without erasing, press <Cancel>.

  • Page 80: Selecting The Tti

    Selecting the TTI Every fax page you send arrives at the receiving machine with a single line of text at the top of the page. This text lists your name, your fax number, date & time of transmission and page number as below. You can select the name Date and time either TTI 1, TTI 2 or TTI 3...

  • Page 81: Polling Transmission

    Polling transmission Polling transmission allows someone to retrieve a document stored in your machine’s memory. The stored document will be sent when the other party calls you. Storing a document for polling transmission Switch to the fax mode by pressing < >.

  • Page 82: Fax & Copy

    Fax & Copy With the Fax & Copy feature turned on, your machine asks if you want to make a copy of a document each time it transmits. Setting the Fax & Copy function Press <Menu>, <2>, <1>, <0>, <6>, then <Enter>. –...

  • Page 83: Cover Page

    Cover page Your machine can store a cover page and send it at the beginning of each outgoing fax. Message Fr om: Apr 27 2008 10:12am (Your name) Name (Your fax number) Fax Number (Enter your message) (Enter your message) (Enter your message) Turning the cover page on Press <Menu>, <3>, <2>, <1>, then <Enter>.

  • Page 84: Using Alternative Telephone Network Service Providers (Dial Prefix)

    Using alternative telephone network service providers (dial prefix) When you make a call, you may want to use alternative telephone network service pro- vider to take advantage of low rates. The following information describes how to program the access number. Press <Menu>, <2>, <2>, <1>, <6>, then <Enter>.

  • Page 85: Sending Documents To An E-Mail Gateway (Fax Server)

    Sending documents to an e-mail gateway (fax server) When this feature is activated, you can send documents to an e-mail gateway (fax server) by simply entering the fax number. The machine will automatically add a prefix and suffix to the fax number you have entered and send it to the e-mail gateway. NOTE: •...
  • Page 86 Sending faxes using an e-mail gateway Switch to the fax mode. Load the document. Make sure the e-mail gateway is “On”. NOTE: You can also set it “On” by pressing <Advance Functions> repeatedly. Specify the destination. Press <Start>. NOTE: • To cancel the transmission, press <Stop> while the machine is scanning a docu- ment.

  • Page 87: Receiving Faxes

    Chapter Receiving faxes Receiving a fax ....................5-2 Selecting the reception mode ..............5-2 Manual reception mode ................. 5-2 Automatic reception mode ..............5-2 Answering calls manually ..............5-4 Switch between the automatic or manual reception mode ....5-4 If the paper runs out during fax reception........... 5-5 Settings for fax reception ................

  • Page 88: Receiving A Fax

    Receiving a fax Selecting the reception mode Press <Menu>, <9>, and then press <Enter> four times. The machine shows your current fax reception mode: Fax Ready   /Enter Press <q> or <p> to select your desired reception mode. Your machine has five different reception modes: •...
  • Page 89 Fax/Tel Ready mode Use it if: • You want to use the same line for both fax and phone calls. • You are using the machine as both a fax machine and a telephone , but its primary use will be for faxing. In this mode: Your machine receives faxes silently but also alerts you when a regular voice call comes in (your machine also beeps once at the end of each reception).

  • Page 90: Answering Calls Manually

    Answering calls manually NOTE: • To answer a call manually, you must install an external phone to your machine. • Make sure the document is not set on the ADF. Receiving a call manually with an external phone In “Tel Ready” or “Tel/Fax Ready” mode, when the external phone rings, pick up handset: •...

  • Page 91: If The Paper Runs Out During Fax Reception

    If the paper runs out during fax reception When your machine runs completely out of paper, it beeps, the alarm light is lit, and the LCD shows the following message. Fax Read Please Supply Paper Out-of-paper reception If your machine runs out of paper, it stores up to 250 fax receptions in its memory. This is called “out-of-paper reception.”...

  • Page 92: Settings For Fax Reception

    Settings for fax reception Setting the number of rings Default setting: Twice You can set how many times your machine will ring before answering a call. Press <Menu>, <2>, <2>, <0>, <3>, then <Enter>. # Of Rings (00-10) 02 times Use the numeric key to enter the number of rings you want.
  • Page 93 Paper save function: • Half-page reception Half-page reception can conserve paper if some of the faxes you receive are half-page, “Memo-sized” messages. When activated, this feature tells the machine to combine two of these half-page receptions onto a single sheet. Half-page reception only combines half-page messages sent back-to-back during the same transmission.

  • Page 94: Advanced Receiving Functions

    Advanced receiving functions The <Advanced Functions> key is for easy access to the following fax functions listed in the table. NOTE: • To shorten a frequent-use operation, assigning the function to a soft key is recom- mended. For how to do this, see page 8-2. •...

  • Page 95: Block Junk Fax

    Block junk fax Your machine’s Block Junk Fax feature lets you bar the gates against unauthorized incoming faxes (“Junk fax”). But before you block junk fax, first understand how this feature works, to determine if it is right for you. There are four possible settings for Block Junk Fax: •...
  • Page 96 To change a specific digit, press <t> to move left or <u> to move right until the cursor is under the digit, then use the numeric key to enter the correct number. Press <Enter> to save the setting. If you do want to enter other number, repeat procedures from step 5. To exit, press <Reset>.

  • Page 97: Receive Polling

    Receive polling Polling allows someone to fax a document to you without having to make the call or pay for it. There are two kinds of polling: • Regular polling — Your machine retrieves a document from a remote fax machine. •...

  • Page 98: Fax Forwarding

    Fax forwarding This feature tells the machine to forward the received document automatically to another fax machine. You can set the time period for the machine continue this process. NOTE: • Fax forwarding will not forward a polling reception and F-code reception docu- ments.
  • Page 99 You can activate or not activate the rules individually. To activate the rule, select “On”. To cancel the rule, select “Off”. Press <Enter>. The machine asks time period that the machine performs fax forwarding. 01:Enter Time **:**-- * **:** End transferring time End transferring day Start transferring time Start transferring day...

  • Page 100: Separator Page

    Separator page The separator page function can separate each received document by inserting blank paper on the top of the received document. For example, if you use the colored paper for the separator page, it is easy to see the individual received document. Setting the Separator page Press <Menu>, <2>, <2>, <1>, <2>, then <Enter>.

  • Page 101: Using F-Code Box Features

    Chapter Using F-code box features F-code: an introduction ................. 6-2 Creating or modifying an F-code box ........... 6-2 Printing a list of F-code boxes .............. 6-7 Printing a list of documents stored in your F-code boxes ....6-7 Erasing an empty F-code box..............6-7 Storing a document in a bulletin box for polling .........

  • Page 102: F-Code: An Introduction

    F-code: an introduction The ITU-T, the United Nations agency that standardizes international telecommunica- tions, has created a fax industry standard for using sub-addressing and password-based communication. With sub-addressing, your machine can send secure transmissions, polling documents, and even perform relay broadcast initiations regardless of manufacturer. One name for the sub-addressing is F-code, and that’s what we will call it in these instructions and on your machine’s LCD.
  • Page 103 Creating or modifying an F-code box: NOTE: If you want to change an existing F-code box type, you first must erase the old box, then create a new one. Press <Menu>, <3>, <4>, <1>, then <Enter>. Select F-Code Box 01:No Number Stored Press <q>...
  • Page 104 Use the numeric keys to enter the ITU-T-compatible password for this box. This pass- word can be up to 20 digits including “ ” and “ ”. To change a number, press <t> or <u> to move the cursor and press <Cancel> to erase it.
  • Page 105 • Erase Tx Doc — Determines whether to erase a document from the box after it is sent to a polling request. Erase Tx Doc. :Off   /Enter “On”: Your machine erases the document from the box as soon as it sends it. If you choose “On”, this box can be polled only once per document.
  • Page 106 If you setup a security box: The machine asks how long it should store documents in the F-code security box. F-Code Doc Hold Time (00-31) 00 days Use the numeric keys to enter a two-digit number indicating how many days (01–31), you want your machine to keep received documents in this security box.

  • Page 107: Printing A List Of F-Code Boxes

    Printing a list of F-code boxes To print a list of your F-code boxes, press <Menu>, <5>, <1>, <1>, <3>, then <Enter>. Printing a list of documents stored in your F-code boxes To print a list of documents stored in F-code boxes, press <Menu>, <5>, <1>, <1>, <4>, then <Enter>.

  • Page 108: Storing A Document In A Bulletin Box For Polling

    Storing a document in a bulletin box for polling Each bulletin box can hold up to 30 documents. Switch to the fax mode by pressing < >. copy scan Place a document on the ADF, and make any necessary adjustments. Press <Menu>, <4>, <1>, <2>, then <Enter>.

  • Page 109: Printing A Document Stored In A Bulletin Box

    Printing a document stored in a bulletin box Switch to the fax mode by pressing < >. copy scan Press <Menu>, <4>, <3>, <2>, then <Enter>. Select F-Code Box 01:Bulletin box 1 Press <q> or <p> to select the bulletin box. Then press <Enter>. 01:F-Code Document Enter I.D.

  • Page 110: Printing A Document Received In The Security Box

    Printing a document received in the security box When your machine receives a document via ITU-T sub-addressing to an F-code security box, your machine prints a message to let you know. The message lists: (1) the F-code box number that received the document, (2) the Box name, (3) the remote machine’s name (if any), and (4) the file numbers stored in the F- code box.

  • Page 111: Sending A Document Using A Sub-Address And Password

    Sending a document using a sub-address and password Switch to the fax mode by pressing < >. copy scan Place the document on the ADF. Adjust the document mode and contrast if necessary. Press <Advanced Functions> until “F-Code Tx” appears on the LCD then press <Enter>.

  • Page 112: Polling A Document Using A Sub-Address And Password

    Polling a document using a sub-address and password Switch to the fax mode by pressing < >. copy scan Press <Advanced Functions> until “F-Code Polling” appears on the LCD then press <Enter>. F-Code Polling   /Enter – or – If you assigned “F-Code Polling”...

  • Page 113: Copying

    Chapter Copying Before copying ....................7-2 Document and paper handling ............. 7-2 Changing your machine to the copy mode ........... 7-2 Display in the copy standby mode ............7-2 Memory overflow message ..............7-2 Making copies ....................7-3 Making copies ..................7-3 Basic copy settings ..................

  • Page 114: Before Copying

    Before copying Document and paper handling Before you begin making copies, please read the information mentioned on pages 2-10 to 2-16. Changing your machine to the copy mode Press the < > key until the COPY light glows. copy scan Display in the copy standby mode Press <...

  • Page 115: Making Copies

    Making copies Making copies Switch the machine to copy mode by pressing < >. copy scan Copy Ready Auto 100% Place your document face up on the ADF and adjust the document guides to the docu- ment size. As needed, set the copy settings including the document type and scanning contrast, number of copies, zoom ratio and sort setting.

  • Page 116: Basic Copy Settings

    Basic copy settings Selecting the document type • “Text” — Select this when copying letters. • “Photo&Text” — Select this when copying documents containing photographs or drawings with letters. • “Photo” — Select this when copying photographs or drawings. To select the document type: Press “Doc.

  • Page 117: Number Of Copies

    Adjusting the ratio in 1% steps Press <Advanced Functions> until “Zoom” appears and press <Enter>. – or – If you assigned “Zoom” to a soft key (page 8-2), simply press that key. Adjust the ratio by using <p> or <q>. (25 to 100% ) Directly enter the ratio Press <...
  • Page 118 Also, you can select the paper source manually by pressing <Paper Size /Next Doc.>. The LCD toggles the paper size in the 1st cassette, in the 2nd cassette (if installed) and on the bypass tray. Copy Ready Auto Auto 100% Auto 100% Legl...

  • Page 119: Advanced Copy Functions

    Advanced copy functions The <Advanced Functions> key is for easy access to the following copy functions listed in the table. NOTE: • To shorten a frequent-use operation, assigning the function to a soft key is recommended. For how to do this, see page 8-2. •...

  • Page 120: Combine

    Combine This feature allows you to copy two one-sided documents to one sheet of Letter-sized paper. Document orientation Result image of combined copy NOTE: • Enlargement copy is not available. • This machine has no image rotation function. Make sure the machine is in the copy mode. Place your document on the ADF face up .

  • Page 121: Copy Resolution

    Copy resolution Both machines offer the highest copy quality available. However, this feature also requires more memory than with normal copy resolution. If you try to copy several pages at a time, memory overflow may occur. Make sure the machine is in the copy mode. Place your document in ADF face up.
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  • Page 123: Special Features

    Chapter Special features Soft keys ......................8-2 Functions you can assign to a soft key ..........8-2 Programming a soft key ................ 8-3 Macro keys ..................... 8-4 Steps you can program into a macro key ..........8-4 Creating or modifying a macro ............. 8-5 Erasing a macro key ................

  • Page 124: Soft Keys

    Soft keys The soft key is a shortcut key. You can assign a frequent-use function to a soft key which then activates or deactivates that function by pressing the key. When the function assigned to the soft key is activated, the light above the soft key will illuminate.

  • Page 125: Programming A Soft Key

    Reference Function name Descriptions Light indication page Displays total printed and scanned page. — Page Counter Energy Save Switches to the energy save mode immediately. 1-16 Online Cancels PC printing. Note 3 Switches the machine’s mode. — Mode Switch Note 1: The optional NIC (Network Interface Card) is required. Note 2: The optional 2nd phone kit is required.

  • Page 126: Macro Keys

    Macro keys If you perform the same operation repeatedly, you can automate the operation using a macro. A macro is a series of the several steps that you group together as a single com- mand to accomplish the operation automatically. A macro key faithfully records up to 60 steps.

  • Page 127: Creating Or Modifying A Macro

    Creating or modifying a macro Press <Macro Program>. 1.Set Macro   /Enter Press <Enter>. Select Macro Key M1:No Command Stored Press the macro key you want to create or modify. Then press <Enter>. If you are creating a new macro, skip to next step. If you are modifying a macro already stored, the following two displays will appear.

  • Page 128: Erasing A Macro Key

    Enter the macro name by using the numeric keys (if necessary, review “Entering char- acters” page 2-2). It can be store up to 130 characters. Press <Enter> to finish. NOTE: To print a list of macro keys, press <Menu>, <5>, <1>, <1>, <8>, then <Enter>. Erasing a macro key Press <Macro Program>...

  • Page 129: Fax Dialing Using A Macro Key

    Fax dialing using a macro key To dial a fax number using a macro key: Set the document. Press the macro key in which you have stored the fax communication command. Press <Start>, if you have not registered “Start” in the macro key. Your machine will perform the operation now, or at whatever time you programmed.

  • Page 130: Viewing Counters

    Viewing counters You can view the following counters. Total Print Shows the total number of copies, fax receptions, lists and PC printouts made. Copy Shows the total number of copies printed. Fax/List Shows the total number of fax receptions and lists printed. PC Print Shows the total number of printouts.

  • Page 131: Security Features

    Chapter Security features Security features ................... 9-2 Passcode protection ................9-2 Security reception.................. 9-3 Masking the PIN ................... 9-5 Using department codes ................9-8 Turning department code protection on and off ........9-8 Entering a department code ..............9-8 Erasing a department code ..............9-9 Turning the department code setting on and off .........

  • Page 132: Passcode Protection

    Security features Your machine has a number of security features to keep your private fax documents private, avoid unwanted outside communication and even protect against unauthorized use of your machine. These security features include: (1) Security reception, (2) PIN mask, (3) Block junk fax, and (4) Department codes. Passcode protection Your machine has a passcode protection system which must be turned on in order to use the security features listed below:...

  • Page 133: Security Reception

    Security reception Security reception tells your machine to keep all received faxes in memory (but not print them). You can print them out later at your convenience. For example, you could use this if you are concerned about workers reading documents intended for your eyes only. NOTE: For this feature to work, you must have activated the passcode protection as described in the left column.
  • Page 134 Press <Enter>. Security :Off   /Enter Press <q> or <p> to select “On”. Press <Enter>. The security reception mode is activated. Turning security reception off and Printing the document stored in memory During security reception mode, an incoming fax goes directly into your machine’s memory and the memory receive light comes on.

  • Page 135: Masking The Pin

    Masking the PIN To prevent unauthorized long-distance calls, some PBX (private branch exchanger) sys- tems require a PIN (personal identification number) entry when dialing a number. Your machine’s PIN mask feature helps you keep that PIN number private. With the PIN mask feature activated, you can dial a number plus a PIN, but the PIN will not appear in a journal, error message printout, delayed command list or a TCR (transmit confirmation report).

  • Page 136: Press Start

    Use the numeric keys to enter the four-digit protection passcode and press <Enter>. 01:PIN Number Use the numeric keys to enter the PIN and press <Enter>. When you finish, press <Reset>. NOTE: While in Mode 1, any autodialer numbers you use must include the PIN. This also applies to autodialer numbers used with batch transmission (see page 4-13).
  • Page 137 Performing a batch transmission while using the PIN mask NOTE: The following instructions presume you are familiar with how to set and use both your machine’s autodialer and the batch transmission feature. If you need to review, see pages 3-1 to 3-12 for more on the autodialer and/or pages 4-13 to 4-15 for more on batch transmission.

  • Page 138: Using Department Codes

    Using department codes When the department code setting is activated, the machine reminds each user to enter the department code before sending a document or making copies. With this feature, the fax transaction time and the copy charge can be managed by department. After this setting is turned on, assign a specific code to each user/department and tell them to enter these department codes before sending faxes or making copies.

  • Page 139: Erasing A Department Code

    Press <Enter>. 01:Name ;Upper Use the numeric keys to enter the one-touch key name. The name can hold up to 20 characters. (Regarding how to enter characters, see “Entering characters” on page 2-2.) To change the name, press <t> or <u> to move the cursor, press <Cancel> to erase the name.

  • Page 140: Fax Charge Setting

    Press <Enter>. Copy Department :Off   /Enter Press <q> or <p> to select “On” or “Off” for the copy department management. Press <Enter> to save the setting. To exit and return to the standby mode, press <Reset>. Fax charge setting You can manage the print charge for each fax reception.

  • Page 141: Sending A Fax Using A Department Code

    Sending a fax using a department code For this operation to work, make sure: • The department code should be set on your machine. • You know the department code. Place your document on the ADF (see page 2-11 for details). Adjust the document resolution and contrast.

  • Page 142: Printing The Department Code List

    Printing the department code list The department code list includes the following information for each department code: • Department code • Department name • Total communication time (in hours, minutes and seconds; h:mm:ss) Counts the communication time up to 999:59:59 (999 hours:59 minutes:59 sec- onds).

  • Page 143: Copy Protection

    Copy protection Limit the use of your machine to only sending and receiving faxes — in other words, to activate copy protection: Press <Menu>, <2>, <3>, <4>, then <Enter>. Copy Protect Enter Passcode :**** Press <q> or <p> to select “On” or “Off”. Copy Protect :Off ...
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  • Page 145: User Settings

    Chapter User settings Machine settings ..................10-2 Accessing the machine setting ............10-2 Fax settings ....................10-5 Accessing the fax settings ..............10-5 Copy settings ....................10-7 Accessing the copy setting ..............10-7 Scanner settings ..................10-8 Accessing the scanner setting ............. 10-8...

  • Page 146: Machine Settings

    Machine settings The machine settings allows you to customize various settings of your machine to match your needs. Accessing the machine setting Press <Menu>, <2>, <1>. [Program] No.21_ 1 Machine Settings Press <Enter>. [Program] No.2101 01 Cassette Size Use <q> or <p> to search the item you want to set or change and press <Enter>. Change setting and press <Enter>.
  • Page 147 05.Energy Save Mode Sets the machine to conserve power when not in use. The machine saves power consumption after the specified idle time elapses. Cancels the energy save mode. NOTE: •The idle time can be changed in the “Initial setting” mode (see pages 1-13 to 1-15). •While the machine is in the energy save mode, the machine shows “Energy Save Mode”...
  • Page 148 12.Scanner Sleep You can specify the sleep period of the scanner lamp to prolong the life of your machine’s scanner lamp. You can use the machine during the scanner sleep mode, but it will take a few moments to light the scanner lamp completely.

  • Page 149: Fax Settings

    Fax settings The fax settings allows you to customize various fax settings to match your needs. Accessing the fax settings Press <Menu>, <2>, <2>. [Program] No.22_ 2 Fax Settings Press <Enter>. [Program] No.2201 01 Scan Parameters Use <q> or <p> to search the item you want to set or change and press <Enter>. Change settings and press <Enter>.
  • Page 150 06 Memory Tx Default setting for Memory transmission (see page 4-3). The machine scans all pages into memory before dialing. When it makes contact, the machine transmits the stored document from memory Cancels the Memory Tx. 07 Quick Tx Default setting for Quick Memory transmission (see page 4-3). The machine doesn’t wait to scan all pages into memory before dialing.

  • Page 151: Copy Settings

    Copy settings The copy settings allows you to customize various copy settings to match your needs. Accessing the copy setting Press <Menu>, <2>, <3>. [Program] No.23_ 3 Copy Settings Press <Enter>. [Program] No.231 1 Scan Parameters Use <q> or <p> to search the item you want to set or change and press <Enter>. Change settings and press <Enter>.

  • Page 152: Scanner Settings

    7 Resolution Default setting for copy resolution. 600dpi The machine makes a high resolution copy (600 dpi × 600 lpi), but it also requires more memory than the normal copy resolution. 300dpi The machine makes copies with normal resolution (600 dpi × 300 lpi).

  • Page 153: Report & Lists

    Chapter Report & Lists Table of the lists and journal ..............11-2 Activity journal ................... 11-4 Setting the activity journal ..............11-4 Printing an activity journal manually ..........11-4 Setting the printing order of the activity journal ......11-5 Transmission Confirmation Report ............11-5 Setting the transmission confirmation report ........

  • Page 154: Table Of The Lists And Journal

    Table of the lists and journal The following table lists the report and lists that your machine can print out. Refer Name Description page Function List Lists the functions available on your machine and the key- strokes needed to complete them. To print this list, press <Menu>, <5>, <1>, <0>, <1>, <Enter>.
  • Page 155 Refer Name Description page F-Code Box List Lists each box’s identifier number, box name (if any), sub- address, password, box type and each box’s settings. To print this list, press <Menu>, <5>, <1>, <1>, <3>, <Enter>. F-Code Doc. List Lists the each box’s identifier number, box name (if any), box type and each file number (or document number) that is stored.

  • Page 156: Activity Journal

    Activity journal Just as a checkbook records your daily financial transactions, your machine keeps an activity journal which records the 100 most recent fax transactions. The activity journal lists the following information for each transaction: • Assigned number, starting each day at 001 •...

  • Page 157: Setting The Printing Order Of The Activity Journal

    Setting the printing order of the activity journal Your machine prints the activity journal for every fax transaction. For example, if your machine has to redial a call, it will list those redials on the journal. If you want to list those activities in the order of their assigned numbers, you can change the printing order of the activity journal.

  • Page 158: Stored Document List

    Stored document list Your machine can print a list of documents stored in memory. It will tell you how much memory each document is using. The list includes: • Type — The type of the document, such as “Batch box” •...

  • Page 159: Maintenance & Problem Solving

    Chapter Maintenance & Problem solving Maintenance ....................12-2 Cleaning tips ..................12-2 Cleaning the scanning area ..............12-2 Cleaning the ADF rollers ..............12-3 Cleaning the drum charge wire and the print head ......12-3 Replace the toner cartridge..............12-4 Replacing the drum cartridge .............

  • Page 160: Maintenance

    Maintenance Cleaning tips Some things to keep in mind about cleaning your machine: • Do clean it! Dust and dirt, especially around the fax machine’s air vents can shorten your machine’s life. • Always unplug the machine before you clean it. •...

  • Page 161: Cleaning The Adf Rollers

    Cleaning the ADF rollers If you are having trouble with getting your documents to feed properly, try this proce- dure: Turn off the power and disconnect the power cable from the wall outlet. Open the ADF cover. Use a cloth moistened with a rubber roller cleaner to clean the face of the rollers. Rotate the rollers by hand to allow cleaning of the entire roller surface.

  • Page 162: Replace The Toner Cartridge

    Replace the toner cartridge When the toner runs out, your machine shows “Toner Empty” on the LCD and it cannot print any page until the toner cartridge is replaced to the new one. To replace the toner cartridge: Open the front cover. Turn the toner cartridge locking lever to the left (unlock position).
  • Page 163 Unpack the toner cartridge from its carton. Then, holding the toner cartridge with both hands, gently shake it to distribute the toner evenly inside the cartridge. NOTE: Do not touch the roller of the toner cartridge. Slide the toner cartridge into the machine firmly until it locks into place completely. Turn the cartridge locking lever to the right until it locks into place completely.

  • Page 164: Replacing The Drum Cartridge

    Replacing the drum cartridge When the drum is near the end of life, the machine shows “Replace Drum Soon” on the LCD. You should obtain a replacement drum cartridge soon. When the machine shows “Replace Drum”, it cannot print until the drum cartridge is replaced. To replace the drum cartridge: Open the side cover and front cover.
  • Page 165 Reinstall the toner cartridge and turn the cartridge locking lever to the right until it locks into place completely. Close the front and side cover. & p 12-7 aIntenance robLeM soLvInG...

  • Page 166: Troubleshooting

    Troubleshooting Document jams Case 1: If a document jams in the ADF, the following message will be displayed. Open&Close ScanCover Reset Document Also, if a document jam occurs during a quick memory transmission or real-time trans- mission, the following check message will be printed to tell you which page is jammed. Apr 15 2008 11:30pm Case 2: If a document jams while scanning into memory for sort copy or normal memory trans-...
  • Page 167 Jammed in the input area Open the ADF cover. Gently remove the document from the ADF. If you cannot remove it, turn the release knob to remove the jammed document. Close the ADF cover, making sure both sides are snapped down securely. &...

  • Page 168: Paper Jams

    Paper jams If a paper jam occurs, the following message will appear on the LCD. Open 1st Side Cover Please Remove Paper Follow these procedures to clear the paper jam. If a paper jam occurs during fax reception, the machine will store the received document into memory and print them automatically when you clear the paper jam.
  • Page 169 Jammed in the fuser area Jammed in the paper exit area If the jammed paper was partially fed and you cannot seize it easily: Open the paper cassette. After you pull it out completely, lift the front part of the cas- sette slightly up to release the cassette from the machine.
  • Page 170 Close the side cover and insert the paper cassette. Lower the rear part of the cassette to align the rear edge to the slot of the machine, then insert it completely. 12-12 M & p aIntenance robLeM soLvInG...

  • Page 171: Lcd Error Messages

    LCD error messages Occasionally, your machine encounters some trouble transmitting or receiving docu- ments. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages. Message on the LCD Description / Solution All Commands In Use Your machine has all of its 99 possible delayed commands (automatic redialing counts as one) stored in memory and cannot accept another.
  • Page 172 Message on the LCD Description / Solution In Relay Box You tried to store a document into the F-code box which is set to be a relay box or security box. Select the F-code box which is set to be a bulletin box. In Secure Box Invalid Number You pressed a key which has no function for the current operation.
  • Page 173 Message on the LCD Description / Solution Open&Close ScanCover Either your document was not inserted correctly, or the fax to which you are sending cannot handle the document’s page length. Reset the page and try again. Reset Document Paper Mismatch In PC printing, the size of paper in the paper cassette does not match up the paper size you specified by the printer driver.

  • Page 174: Check Message" Printouts

    “Check Message” printouts When there is a problem with a fax call and your machine detects an error, it produces an error printout headed by the words “Check Message”. This printout lists the follow- ing information about the fax transaction: •...

  • Page 175: Error Code

    Error code Dialing errors D.0.3, The remote unit didn’t respond, the call couldn’t be completed or <Stop> was D.0.8 pressed during dialing. Re-try the call. If your machine repeats the message, call the remote fax unit’s operator and verify that unit is operating properly. D.0.2 The remote unit is busy.
  • Page 176 T.4.1 The telephone line disconnected during transmission because of excessive modem errors or because the remote unit ran out of paper. Try the call again. T.4.2 After transmission began, poor line conditions developed. Try the call again. T.4.4 Poor line conditions prevented transmission. Try the call again. T.5.1, ECM transmission failed (perhaps due to line noise).

  • Page 177: Machine Errors

    Machine errors Symptom Suggested solutions The LCD shows nothing, Check that the power switch is turned on. and the keys are not work- ing. The machine is not acti- Check that the power cord is connected properly. vated when the power switch is turned on.

  • Page 178: Copying Errors

    Cannot scan a document • The TWAIN driver may not be installed properly. Reinstall the printer driver. “Océ sx1481 Scanner” does • The TWAIN driver may not be installed properly. Reinstall the printer driver. not appear in the list of the...

  • Page 179: Print Quality Problems

    Print quality problems Pages are blank • The document is loaded incorrectly. Set the document face up on the ADF. • The toner cartridge may be defective. Remove the toner cartridge and check it for damage. If the problem persists, replace the toner cartridge. Pages are black •...
  • Page 180 Printouts have white and/or • The ADF glass or rollers of the ADF may be dirty. black lines Clean the ADF glass and/or the rollers of the ADF (see pages 12-2 to 12-3). • The drum charge wire may be dirty. ABCDE ABCDE Open the front cover.

  • Page 181: If You Cannot Solve The Problem

    IMPORTANT: Attempting to repair the machine yourself may void the limited warranty. If you contact the Océ National Diagnostics Center, make sure you have the following information ready; • Product name: sx1481 • Serial number (located on the label located at the back of the machine) •...
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  • Page 183: Appendix & Index

    Chapter Appendix & Index Specifications ....................AI-2 General....................AI-2 Fax ......................AI-3 Copy ..................... AI-3 Printer ....................AI-3 Scanner ....................AI-4 Consumable items ................AI-4 Index ......................AI-5...

  • Page 184: Specifications

    Specifications General Multitasking Quad Access Scanning method Flatbed CCD Printing method LED scanning, Electrophotographic printing Acceptable document size (See page 2-10) Document weight (See page 2-10) Printing paper size (See page 2-12) Power requirement 120 V±10 % AC 50/60 Hz. Power consumption Energy save mode: 10 W Standby: 40 Wh...

  • Page 185: Fax

    Approx. 3 seconds/page.* * Based on memory-to-memory transmission of ITU-T test document 1 to a Oce fax machine. Your transmission times will vary, but your machine always will provide the fastest transmission speeds possible under ITU-T guidelines and phone-line conditions.

  • Page 186: Scanner

    Scanner Compatibility TWAIN (Version 1.9) Color/Mono Color or Monochrome Scanning resolution 600 dpi, 300 dpi, 200 dpi Scanning width 8.2 in. (208 mm) Grayscale 256-level Scan boxes 20 boxes Operating system Windows 2000, XP, Server 2003, Vista (English version) Consumable items Drum cartridge life Approx.

  • Page 187: Index

    Index ECM Mode ........10-6 e-mail gateway ......4-21 Energy save mode ..... 1-16, 10-3 Error code ........12-17 Activity journal ......11-4 Error messages ......12-13 Advanced functions external phone .......1-7 copying ........7-7 fax reception ......5-8 fax sending ......4-10 Auto Reset ........10-8 F-code box ........6-2 Auto Reset Time ......10-7 Fax &...
  • Page 188 Speed dial list ......11-2 Report ..........11-5 Stored document list ..11-3, 11-6 Resetting the counter Loading paper for department code list ..9-12 in bypass tray ......2-15 Routine Maintenance ....viii in cassette .......2-13 Loading the documents ....2-11 Scanner driver ......1-17 Scanning contrast ....
  • Page 189 MEMO...
  • Page 190 MEMO...
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Table of Contents