Honeywell MS4980 User Manual page 25

T
ROUBLESHOOTING
Symptoms
The unit beeps
at some bar
codes and NOT
for others of the
same bar code
symbology.
The unit scans
the bar code but
there is no data.
The next four items are only relevant for a Keyboard Wedge interface.
The unit scans
but the data is
not correct.
The unit is
transmitting
each character
twice.
Alpha
characters show
as lower case.
Everything
works except for
a couple of
characters.
G
UIDE
Possible Causes
The bar code may
have been printed
incorrectly.
The scanner is not
configured correctly
for this type of bar
code.
The minimum symbol
length setting does
not work with the bar
code.
The configuration is
not set correctly.
The configuration is
not set correctly.
The configuration is
not set correctly.
The computer is in
Caps Lock mode.
These characters
may not be supported
by that country's key
look up table.
Solution
Check if it is a check
digit/character/or border problem.
Check if check digits are set
properly.
Check if the correct minimum
symbol length is set.
Make sure the scanner is
configured for the appropriate
mode.
Make sure that the proper PC type
AT or PS2 is selected. Verify
correct country code and data
formatting are selected. Adjust
inter-character delay symptom.
Increase interscan code delay
setting. Adjust whether the F0
break is transmitted. It may be
necessary to try this in both
settings.
Enable Caps Lock detect setting
of the scanner to detect if the PC
is operating in Caps Lock.
Try operating the scanner in Alt
mode.
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