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Honeywell ms2420 User Manual

Bar code scanner / avery scale
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MS2420
Bar Code Scanner / Avery Scale
Installation and User's Guide

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Summary of Contents for Honeywell ms2420

  • Page 1 MS2420 Bar Code Scanner / Avery Scale Installation and User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

  • Page 3: Table Of Contents

    Introduction Manual Scope ..............................1 Product Overview ............................1 Base Kit Components .............................2 Optional Accessories ............................2 Replacement Parts ............................4 General Precautions ............................5 MS2420 Scanner/Avery Scale Design Specifications Operational ..............................7 Mechanical..............................7 Scale Capacities .............................8 Electrical .................................8 Environmental ..............................8 Base Model Characteristics Components ..............................9 Dimensions ..............................11...
  • Page 4 Startup ................................42 Power-Up Test Mode ............................42 Configuration Mode............................42 Scale Operation Scale Zeroing..............................43 Calibration..............................44 Tools Required............................44 Scale Calibration Methods ........................44 Priming the Scale for Calibration (lbs. & kg) ...................45 Scale Calibration Procedure (lbs. & kg) with Remote Display ..............46 Bar Code Calibration Procedure without Remote Display ..............50 Calibration Verification ..........................54 U.S.

  • Page 5: Manual Scope

    Introduction Manual Scope This guide provides an overview of the MS2420 bar code scanner/Avery scale operation with detailed ® ® information about setup and installation. Adobe Acrobat versions of the user's manuals are also available for download from www.honeywellaidc.com. Product Overview Honeywell’s MS2420 scanner/Avery scale is designed to meet the demanding needs of high volume...

  • Page 6: Base Kit Components

    00-02034 MS2xxx Stratos Series Configuration Addendum 00-05312 MS2420 Scanner/Avery Scale Installation and User’s Guide Guides also available for download at www.honeywellaidc.com. Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or Customer Service Department.
  • Page 7 Optional Accessories Part # Description Optional Remote Scale Display 46-00248 Remote Scale Display (lb.) 46-00249 Remote Scale Display (kg) Figure 1. Optional Remote Scale Display Dimensions Figure 2. Optional Remote Scale Display Controls (46-00248 lb, 46-00249 kg) Specifications are subject to change without notice.

  • Page 8: Replacement Parts

    Replacement Parts Part # Description Window types (Diamonex and Sapphire) are not interchangeable due to laser safety and/or scanner performance differences. Caution To change window type, the scanner must be returned to the manufacturer for reconfiguration. 46-00232 Vertical Window 46-00233 Diamonex Platter - Full Size 46-00296 Diamonex Platter - Full Size, with Product Weight Roll Bar / Platter Lift Handle...

  • Page 9: General Precautions

    General Precautions The following are some general precautions to remember when handling the MS2420 scanner/Avery scale. Do Not Turn the unit upside down with the platter in place. Figure 3. Do Not Press on the window in the replacement platter or the vertical window frame.

  • Page 11: Ms2420 Scanner/Avery Scale Design Specifications

    Indicators (LED) Blue Flash Good Read, Decoding Amber Scale at Zero Mechanical MS2420 L x W x H: 399 mm (15.7") [L] 292 mm (11.5") [W] 130 mm (5.12") [Tower Height] Depth (Below 100 mm (3.9") Counter): Weight (with Platter): 9.97 kg (22 lbs.)

  • Page 12: Scale Capacities

    Scale Capacities Capacity: kg unit 15 kg lb. unit 30.0 lb. Minimum Increment: kg unit 0.005 kg lb. unit 0.01 lb. Maximum Static kg unit 75 kg lb. unit 150 lb. Weight: Adjustments Calibration is required for scaled units. required: Electrical Voltage Supply: 2.5A @ +5V / 0.8A @ +12V Operating Power: 11.2 Watts...

  • Page 13: Base Model Characteristics

    Base Model Characteristics Components Figure 7. MS2420 Components...
  • Page 14 Components Item Description of Item in Figure 7 Scale Zero Button (see page 43) Amber LED, Scale Zero Indicator (see page 43) Volume/Tone Multi-Function Button (see page 41) Blue LED Indicators (see page 34) Photocell Window Speaker High Impact Window Frame/Vertical Window (Laser Aperture) Finger Recesses for Lifting (Located Under Platter) Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window (Laser Aperture)

  • Page 15: Dimensions

    Dimensions Figure 8. MS2420 Dimensions Connector Panel Figure 9. MS2420 Connector Panel Specifications are subject to change without notice.

  • Page 16: Caution And Serial Number Labels

    Caution and Serial Number Labels Figure 10. MS2420 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance with applicable standards, all circuits connected to the imager must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.

  • Page 17: Installation

    Ventilation and Spacing All MS2420 models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. The temperature surrounding the unit is recommended not exceed 40°C (104°F). There should be adequate convection and minimal heat producing equipment in close proximity of the unit.

  • Page 18: Service Access

     The MS2420 can scan a bar code on five sides of a package. The packages should flow into the scan area that provides the maximum reading performance. No lifting or orientation of the items is necessary.

  • Page 19: Unpacking The Unit

    Figure 11 4. Lift the MS2420 scanner out of the box by carefully grasping both sides near the center of the unit and lifting directly up. Refer to Figure 12 for hand placement.

  • Page 20: Ms2420 Package Warning

    These items must be reinstalled if the unit is going to be shipped. Installing the Unit in the Counter Before starting to mount the MS2420 determine:  the scanner's orientation in reference to the operator and the direction of package flow, ...

  • Page 21: Ms2420 Mounting Diagram

    MS2420 Mounting Diagram Figure 15. MS2420 Mounting Diagram Specifications are subject to change without notice.

  • Page 22: Cable Installation (Interface Specific)

    The outlet should be located near the equipment and be easily accessible. Using a switched AC outlet is recommended. The switch should be located on the operator’s side of the checkout counter in close proximity to the MS2420 scanner to facilitate calibration and service of the unit.
  • Page 23 Cable Installation (Interface Specific) RS232 11. Configure the MS2420 scanner to match the host system’s RS232 parameters. Note: Refer to the MetroSelect Configuration Guide (PN 00-02407x) under Section G: RS232 for enabling RS232 Mode (scan the recall defaults bar code first).

  • Page 24: Full Speed Usb

    The outlet should be located near the equipment and be easily accessible. Using a switched AC outlet is recommended. The switch should be located on the operator’s side of the checkout counter in close proximity to the MS2420 scanner to facilitate calibration and service of the unit.

  • Page 25: Ibm Oem

    These features can only be used for Dual Cable Applications. 11. Configure the MS2420 scanner for USB Serial Emulation Mode or USB Keyboard Emulation Mode by scanning the appropriate configuration bar codes in the USB section of the MetroSelect Configuration Guide (PN 00-02407x) under Low Speed USB.
  • Page 26 Cable Installation (Interface Specific) Full Speed USB xx** Specifies international connection. See the Base Kit Components and Optional Accessories section of this guide for a complete listing. See Power Source caution statement located on page 12 of this manual. Figure 17. USB Cable Installation Schematic...

  • Page 27: Rs485

    The outlet should be located near the equipment and be easily accessible. Using a switched AC outlet is recommended. The switch should be located on the operator’s side of the checkout counter in close proximity to the MS2420 scanner to facilitate calibration and service of the unit.
  • Page 28 Cable Installation (Interface Specific) RS485 10. Configure the MS2420 to match the host system’s RS485 parameters. For Single Cable Applications: The IBM 3rd Generation 46xx, English and Metric bar codes are located in the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) under Scanner Configuration Bar Codes: Single Cable Protocols for POS Compatibility, IBM 3rd Generation 46xx.

  • Page 29: Cable Installation (Secondary Scanner)

    Cable Installation (Secondary Scanner) The following steps describe how to properly install the cables between a secondary scanner and the MS2420. The MS2420 and the secondary scanner must then be configured to communicate properly. Cable installation alone does not guarantee that the MS2420 will communicate properly with the host system and secondary scanner.
  • Page 30 Cable Installation (Secondary Scanner) † See Aux power notes on page 25. See Power Source caution statement located on page 12 of this manual. Figure 19. Secondary Scanner Cable Installation Schematic...

  • Page 31: Eas Deactivation

    Switch 2, 3, 4, and 5 All MS2420 models have a connector labeled EAS In on the bottom of the unit. An optional EAS cable (PN 52-52511x or 52-52556x) available for purchase for connection between the Checkpoint device and the scanner.

  • Page 33: Scanner Operation

    Scanner Operation Scan Zone Figure 22. Checker-Side (13 mil) Figure 23. Horizontal Left/Right (13 mil) Specifications are subject to change without notice. Typical Scan Zones shown.
  • Page 34 Scan Zone Figure 24. Horizontal Direct (13 mil) Figure 25. Vertical Direct (13 mil) Specifications are subject to change without notice. Typical Scan Zones shown.

  • Page 35: Wake Activation Area (Photocell Led Output)

    Wake Activation Area (Photocell LED Output) † The MS2420 scanner’s default power save mode is Dual Action Power Save Mode #2 (see page 39). This power save mode turns the laser OFF after a configured period of non-use then turns the motor OFF after thirty-minute intervals.

  • Page 36: Changing The Wake Area Sensitivity Level

    Changing the Wake Area Sensitivity Level (Photocell LED Range Adjust) The MS2400 Series bar code scanner wake area sensitivity level can be set to the end users preference by scanning one of the Photocell Sensitivity adjustment bar codes below. *Max Photocell Sensitivity This feature enables the MS24xx to be at max sensitivity or far sensing for the wake up photo...

  • Page 37: Audible Indicators

    Audible Indicators When in operation the MS2420 scanner provides audible feedback that indicates the status of the unit and the current scan. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone) plus three volume settings. To change the tone or volume, refer to the Changing the Beeper Tone and Volume section of this manual.

  • Page 38: Visual Indicators

    LEDs indicates the status of the scanner and the current scan. There is an additional amber LED next to the scale zero symbol on all MS2420 scanner models that include a scale (see Figure 27).

  • Page 39: Failure Modes

    Failure Modes One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure. The scanner will try up to three times to correct the failure condition. If the laser subsystem continues to fail, that subsystem (horizontal or vertical) will be shut down and an error indication will be shown on the Diagnostic Indicator Display.

  • Page 40: Diagnostic Indicator Display; Error Codes

    If they do not agree, an interface error exists. Correct this problem by getting the proper hardware interface OR programming MS2420 configuration for the proper interface hardware attached. CONFIGURATION ERROR – The non-volatile configuration memory did not agree with the data last saved.
  • Page 41 Diagnostic Indicator Display Error Description Code COPROCESSOR COMMUNICATION ERROR – The main microprocessor is not communicating with the interface coprocessor. The interface coprocessor may be in a fault condition with the host or just not able to respond. This error may appear when the scanner is configured for USB or RS485 interface applications or during an attempt to update the interface software through the flash utility.
  • Page 42 Diagnostic Indicator Display Error Description Code LASER #2 (RIGHT HORIZONTAL) HIGH CURRENT WARNING – The laser in the vertical scanning subsystem is drawing excessive current. This could be a warning for a future total failure. Have the unit checked at an authorized service center when convenient. LASER #3 (LEFT HORIZONTAL) HIGH CURRENT WARNING –...

  • Page 43: Power Save Modes

    Power Save Modes The MS2420 has five configurable power save modes. Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes. 1. Blink Power Save Mode: Blinks the laser OFF & ON after a configured period of non-use.

  • Page 44: Beeper Options And Button Functions

    Beeper Options and Button Functions Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code. The new tone will be heard followed by a short pause. Two more new tones will be heard signifying the new setting has been stored in memory.

  • Page 45: The Multi-Function Button

    The Multi-Function Button Figure 29. The Multi-Function Button Changing the Beeper Volume A short (<3 second) depression and the beeper volume will change. The new volume will be heard. The silent (no beep) volume is also selectable. Figure 30. Changing the Beeper Volume Placing the Unit in Laser &...

  • Page 46: Startup

    Power-Up Test Mode When a MS2420 scanner is first powered up, it cycles through a number of self-tests before starting normal operation. If there are any initial failures during this sequence of tests the scanner will beep or razz to indicate the error and an error code will appear in the diagnostic indicator display.

  • Page 47: Scale Operation

    Scale Operation Scale Zeroing After the unit has been officially calibrated (see page 44) the scale can be re-zeroed by pressing the scale zeroing button on either the unit or on the remote display stand. When the scale is at zero the amber LED will be illuminated.

  • Page 48: Calibration

    A bar code is used to initiate the calibration sequence and the speaker volume switch is used to store critical range values. * This calibration procedure will work with the remote display connected to the MS2420 but no data will appear on the remote display.

  • Page 49: Priming The Scale For Calibration (Lbs. & Kg)

    Priming the Scale for Calibration (lbs. or kg) Prime the scale before starting either method of calibration. Note: Calibrate the scanner/scale after the unit is installed in the checkout countertop. It is important to use the correct certified (lb. or kg.) field weight set when calibrating the scale. 1.

  • Page 50: Scale Calibration Procedure (Lbs. & Kg) With Remote Display

    Scale Calibration Procedure (lbs. or kg) with Remote Display 1. Temporarily Remove the platter and place it in a safe location. Note: It is the responsibility of the owner of the scale to confirm compliance with the relevant Weights and Measures statutes and regulations applicable in your area by checking with the appropriate government agency before placing a newly calibrated unit into service or removing any official seals.
  • Page 51 Scale Calibration Procedure (lbs. or kg) with Remote Display 4. Enter full service access mode. Power down the unit if necessary. Press and hold down the Calibration push button then power up the scanner/scale. Release the Calibration push button. Figure 39. Entering Full Service Access Mode See Power Source caution statement located on page 12 of this manual.
  • Page 52 Scale Calibration Procedure (lbs. or kg) with Remote Display 7. Make sure there is no load on the scale platter. 8. Calibrate a zero load. Press the right arrow (►) button once when the remote display reads CAL 1 and there is no load on the scale platter.
  • Page 53 Scale Calibration Procedure (lbs. or kg) with Remote Display 12. Remove the remaining half load from the scale then press clear (C). The message done will flash briefly on the display. Figure 46. 13. Exit calibration mode. Press and hold the test button for at least 3 seconds then release. With no load on the scale the display should read 0.00 lb.

  • Page 54: Bar Code Calibration Procedure Without Remote Display

    Bar Code Calibration Procedure without Remote Display The following calibration procedure can be used when the remote scale display is not present. This procedure requires that the scanner/scale have a software serial number of 15001, or greater. The beeper volume switch is used to advance to the next stage of calibration and the LED display notifies the operator which ‘calibration stage’...
  • Page 55 Bar Code Calibration Procedure without Remote Display 4. Enter the scale program mode. Power down the unit and slide the scale program switch to the program position. If the system is a dual cable system, disconnect the host to scale RS232 cable from the unit. Figure 50.
  • Page 56 Bar Code Calibration Procedure without Remote Display 7. Make sure there is no load on the scale platter. The blue LED will be used to indicate the current step in the calibration process. 8. Calibrate a zero load. The blue LED will blink once periodically. Wait 8 to 10 seconds for scale stability then press the beeper volume switch one time.
  • Page 57 Bar Code Calibration Procedure without Remote Display 11. Remove half of the load and center the remaining load. The blue LED will blink four times periodically. Wait for scale stability, and then press the beeper volume switch once. The beeper will beep 4 times indicating that the Cal 4 value has been stored.

  • Page 58: Calibration Verification

    Calibration Verification U.S. Pounds (lbs.) The following tests verify if the scale's Calibration is accurate. For Kilograms see instructions starting on page Note: The following tests are based on a 2-digit accuracy setting for pounds.  Increasing Load Test Shift Test ...

  • Page 59: Kilograms (Kg)

    Calibration Verification Kilograms (kg) The following tests verify if the scale's Calibration is accurate. For US Pounds see instructions starting on page 54. Note: The following tests are based on a 3-digit accuracy setting for kilograms.  Increasing Load Test Shift Test ...

  • Page 60: Security Seal Installation

    Security Seal Installation Note: The certification of the weighing mechanism of the scale version of this scanner is subject to federal, state and local Weights and Measures statutes and regulations and can only be performed by authorized government agencies and/or their duly registered agents. Each time the scale or weighing mechanism is calibrated, it should be properly sealed with a paper seal or a wire seal prior to being placed into service in commerce.

  • Page 61: Wire Security Seal (Conversion Kit 46-00239)

    6. Crimp the lock closed to secure the wire. 7. Insert the tab on the end of the transparent cage cover into the slot on the end of the MS2420 unit then snap the other end into place over the tab on the MS2420 unit.

  • Page 63: Maintenance

    Maintenance Horizontal Scan Window Replacement Figure 65. Platter/Horizontal Scan Window Replacement * See replacement parts on page 4.

  • Page 64: Daily Maintenance

    Daily Maintenance Smudges and dirt on the unit’s window can interfere with the unit’s performance. If the horizontal or vertical output windows require cleaning, use only a mild glass cleaner containing no ammonia. When cleaning the window, spray the cleaner onto a lint free, non-abrasive cleaning cloth then gently wipe the window clean. If the unit’s case requires cleaning, use a mild cleaning agent that does not contain strong oxidizing chemicals.

  • Page 65: Troubleshooting

    The host system cannot supply enough current to No power is being No LEDs and no beep. power the MS2420 series scanner. Use the power supplied to the scanner. supply included with the scanner. During power up the A non-volatile RAM Contact a customer service representative, if the unit unit beeps three times.
  • Page 66 Symptom Possible Cause(s) Solution All Interfaces The unit scans a bar The scanner is If the scanner is setup to support ACK/NAK, code, but locks up after configured to support RTS/CTS, XON/XOFF or D/E, verify that the host the first scan (the blue some form of host cable and host are supporting the handshaking LED stays on).
  • Page 67 MS2420 com port marked “Aux” port. port on the MS2420. The secondary scanner * The MS2420 series must be configured to enable powers up but data is the auxiliary port. not relayed to the host.

  • Page 69: Scanner And Cable Terminations

    Scanner and Cable Terminations Scanner Pinout Connections The MS2420 scanner terminates to 10-pin modular jacks located on the bottom of the unit. The serial number label indicates the model number and interface of the scanner. DC Power Function Function EAS In...

  • Page 70: Scanner Scale Pinout Connections

    Scanner Scale Pinout Connections There are four additional 10-pin modular jacks located on the bottom of the of the MS2420 scanner models that may be used for an integrated scale application and the use of a remote display. Note: Please keep in mind that every application is unique. The use of these connections depends on the specifications of the scale’s manufacturer.

  • Page 71: Cable Connector Configurations

    Locking, Type A Non-Locking, Type A 57-57227x-N-3 57-57201x-N-3 Ground RS485 Cable, PN 57-57212x-N-3 Function** Signal Ground IBM +A IBM –B 4-Pin SDL No Connect ** All signals are referenced from the MS2420 scanner. Specifications are subject to change without notice.
  • Page 72 + 5VDC – Transformer / Direct 10-Position Modular Plug Shield Ground * This configuration cable was designed to be used with the MS2420 auxiliary connector only. ** All signals are referenced from the MS2420 scanner. † All signals are referenced from the auxiliary / secondary scanner.

  • Page 73: Regulatory Compliance

    Regulatory Compliance Safety ITE Equipment IEC 60950-1, EN 60950-1 Laser Laser Class 1: IEC 60825-1:1993+A1+A2, EN 60825-1:1994+A1+A2 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner.

  • Page 74: Emc

    Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note: Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 75: Weights & Measures

    Standard Europeo Attenzione Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. Attention Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause d’interférences radio.

  • Page 77: Limited Warranty

    These warranties are non-transferable. The duration of the limited warranty for the MS2420 is two (2) year(s). The accessories have a 90 day limited warranty from the date of manufacture.

  • Page 79: Patents

    Patents This Honeywell product may be covered by, but not limited to, one or more of the following US Patents: U.S. Patent No.; 5,216,232; 5,343,027; 5,686,717; 5,777,315; 5,828,049; 6,299,065; 6,347,743; 6,354,505; 6,422,467; 6,481,625; 6,494,377; 6,814,292; 6,830,190; 6,874,690; 6,918,540; 6,945,463; 6,951,304; 6,969,004;...

  • Page 81: Index

    Index AC............see power failure amber LED......... see indicators error codes...........36–38 application............36 indicator .............33 audible ..........see indicators modes ............33, 35 AUX ............10, 63, 65 finger recess ............5 full service access mode ........47 function .............61, 65–68 beep........... see indicators blue LED ..........
  • Page 82 service ..............73 shipping hardware ..........16 specifications ............5–8 patents ..............75 storage..............8 photocell .............. 31 switch..............10, 27 platter..4, 5, 10, 13, 15, 45, 46, 47, 48, 50, 55, 56 cover ............46, 50, 56 port..............62, 63 power ....2, 7, 8, 13, 14, 18–24, 61, 65, 66 power save ............

  • Page 83: Customer Support

    Customer Support Technical Assistance If you need assistance installing or troubleshooting your device, please call your distributor or the nearest technical support office: North America/Canada Telephone: (800) 782-4263 E-mail: hsmnasupport@honeywell.com Latin America Telephone: (803) 835-8000 Telephone: (800) 782-4263 E-mail: hsmlasupport@honeywell.com Brazil...

  • Page 84: Product Service And Repair

    Product Service and Repair Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
  • Page 88 Honeywell Scanning & Mobility 90 Coles Road Blackwood, NJ 08012 00-05312 Rev B September 2009...

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