Bluetooth Connection; Single Slot Usb Cradle - Motorola ES400 User Manual

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 13-2
Problem
ES400 cannot find
any Bluetooth
devices nearby.
When trying to
connect a Bluetooth
phone and ES400,
the phone thinks a
previously paired
ES400 is used.

Single Slot USB Cradle

Troubleshooting the Single Slot USB Cradle
Table 13-3
Symptom
ES400 battery is not
charging.
Cause
Too far from other Move closer to the other Bluetooth device(s), within a range of 10
Bluetooth devices. meters (32.8 feet).
The Bluetooth Turn on the Bluetooth device(s).
device(s) nearby
are not turned on.
The Bluetooth Set the Bluetooth device(s) to discoverable mode. If needed, refer
device(s) are not in to the device's user documentation for help.
discoverable mode.
The phone Manually delete the pairing device and name from the phone. Refer
remembers the to the phone's user documentation for instructions.
name and address
of the ES400 it last
paired with via the
Bluetooth radio.
Possible Cause
ES400 was Ensure cradle is receiving power. Ensure ES400 is seated
removed from correctly. The 1540 mAh battery fully charges in less than three
cradle or cradle hours and the 3080 mAh battery fully charges in less than six
was unplugged hours.
from power too
soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
No power to cradle. Ensure that power is applied to the cradle. The ES400 LED flashes
green to indicate that the ES400 is charging.
The ES400 is not Remove and re-seat the ES400 onto the cradle properly.
fully seated in the
cradle.
Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).
Single Slot USB Replace the Single Slot USB Cradle.
Cradle is not
functioning
properly.
Maintenance & Troubleshooting 13 - 7
Solution
Action