Motorola ES400 User Manual page 168

13 - 6 ES400 User Guide
Troubleshooting the ES400 (Continued)
Table 13-1
Problem
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
A message appears
stating that the ES400
memory is full.
Camera application
does not launch.
The ES400 does not
decode while reading
a bar code.
Phone service is not
available with SIM
card installed.
Cause
Screen is not Re-calibrate the screen. Tap Start > Settings > System > Screen
calibrated correctly. > Align Screen button.
The ES400 is not Reboot the ES400. See
responding.
Too many files Delete unused memos and records. If necessary, save these
stored on the records on the host computer (or use an microSD card for
ES400. additional memory).
Too many Remove user-installed applications on the ES400 to recover
applications memory. Tap Start > Settings > System > Remove Programs.
installed on the Select the unused program and tap Remove.
ES400.
DataWedge Stop DataWedge application. Tap Start > Settings > System >
application running. DataWedge. Tap Running to stop DataWedge and then tap OK.
Scanning Load a scanning application on the ES400. See your system
application is not administrator.
loaded.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Place the ES400 within proper scanning range.
exit window and bar
code is incorrect.
ES400 is not Program the ES400 to accept the type of bar code being scanned.
programmed for the Refer to the EMDK.
bar code.
ES400 is not If the ES400 does not beep on a good decode, set the application
programmed to to generate a beep on good decode.
generate a beep.
SIM card might not Re-install SIM card and ensure that it is seated properly. See
be installed Installing the SIM Card (GSM Only) on page
properly.
Solution
Resetting the ES400 on page
1-4.
2-21.