Call Park
To Park a call
Parking a call is very similar to putting a call on hold. The key
difference is, when you put a call on hold you can only retrieve the
held call from the phone that put the call on hold. With Call Park,
you can put a call on hold and pick it up from ANY phone within the
same Call Park Group. Through the Admin Portal, Call Park Groups
can be creates so specific groups of phones can park calls for each
other. If you do not create specific Call Park Groups, all phones are
automatically assigned to the Standard Call Park Group.
To create a Call Park Group which allows specific phone to park
calls for each other, login to the Admin Portal and click the Groups
Tab then select Call Park Groups.
To Park a Call:
1.
While on a call, press the More soft key
2.
Press the Park soft key
3.
The phone will respond with a voice prompt such as "Call
Parked on 9001". The caller will hear hold music.
4.
To pick up the parked call, anyone on any phone may dial
the park number (9001 in this example) to be connected
with the caller.
When a call is parked on a phone, one of the lines on that phone
is used until the call is picked up by another phone.
Note
Paging (Intercom)
To page to all phones
Paging allows you to speak to all phones at the same time through
their speaker phone. Paging is used to make announcements
such as "Jim, you have a visitor in the lobby" or to let people know
about a parked call such as "Susan, you have a call waiting on Park
2". Paging will only notify phones not in use or not set to DND.
To group specific phones so only they receive specific Paging calls,
login to the Admin Portal and click the Groups Tab then select
Paging Groups.
Initiating a Page
1.
Use the speaker phone
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