How to Use your IP Speakerphone
Answer the Phone
To Answer a call
To Answer a call you can:
•
press the phone button
OR
•
press the answer soft key
To put a Call on Hold
•
Press the HOLD soft key
To Pick up from hold
•
Press RESUME soft key
Transfer a call (Announced)
To Transfer a call, while on the phone:
•
Press MORE then TRNSFR
•
Dial the extension or phone number you want to transfer the
call to
•
Press SEND
•
Press TRNSFR
•
If you wait until the person answers, then click MORE then
TRNSFR
•
If they decide they do not want the call, press CANCEL then
RESUME to speak to the caller
Note
: If the number is less than 10 digits you have to press
SEND, 10 digits automatically dials.
This phone may not be set up to transfer calls. If it does not work, check with your
administrator.
Call Park
Call Park is a "nonexclusive hold." It puts a call on hold that can be picked up
anywhere. You can also think of it as similar to putting a call on hold that can
be picked up anywhere at the company. (Not a transfer). call can be parked by
anyone at any extension and then the call picked up from any extension. Once
a call has been parked you can initiate other calls or services. You should have
overhead paging to utilize Call Park most efficiently. Only one can be parked at
each extension and after 50 seconds if not answered the call will ring back to the
phone where the call was answered and parked from.
Call Park
•
While on the call you want to park
•
Press the soft key labeled HOLD
•
Dial *68
•
Dial the extension
•
Press the soft key labeled ENTER
Park Pickup
•
Pick up any call parked at any extension while your phone is idle
•
Dial*88, Press DIAL
•
Dial the Extension (where the call was parked)
•
Press Pound (#)
1-800-942-4700
masergy.com
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