Display Diagnostic Codes; Diagnostic Codes - Maytag Neptune TL FAV6800A Service

Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
*Note: Function may not occur for up to 20 seconds.
While in the Board Output Test, the Quick
Wash LED is always ON.
When the Neptune TL is plugged in, the
Machine Control Board will check the lid
latch mechanism every 20 seconds. If found
to be locked with no cycle running, the
Control Board will send a signal to the switch
to unlock the lid.

Display Diagnostic Codes

The diagnostic code display can be
toggled on and off from Service Mode
by pressing the Wrinkle Control key.
The display will show a "d".
The diagnostic codes can be viewed by using the Set
Delay Time arrow keys. The Set Delay Time down
arrow key will cycle down the list one code at time each
time it is pushed. The Set Delay Time up arrow key will
cycle up the list one code each time it is pushed. The
first time the Set Delay Time down arrow key is pushed,
the newest code will be displayed. A code generated
during or after the current cycle will be displayed with
the rightmost dot "." turned "ON".
Access Other Features
W hile a diagnostic code is displayed, if the Normal
Cycle key is pressed and held, the machine will display
the number of cycles since the diagnostic code
occurred. To clear the diagnostic list press the Quick
Wash and Whites key while viewing the list. The cycle
count for each diagnostic code will also be reset to 0,
but not the machine cycle count.

Diagnostic Codes

Diag. Description
Code
1 No Drain
The lid fails
2
to unlock
3 No Fill
The lid fails
4
to lock
©2003 Maytag Appliances Company
!
Trigger Action to be
taken
Displays "nd"
The water
level fails to Go to "Will Not
drop below
Drain"
the Low level
Troubleshooting
before a spin
Section
Displays "LO"
Lid failed to
Go to "Will Not
unlock after
Unlock"
multiple
Troubleshooting
attempts
Section
Displays "nF"
Total fill 14 Go to "No Water
minutes
Fill"
exceeded.
Troubleshooting
Section
Displays "FL"
Lid failed to
Go to "Will not
lock after 11
unlock"
attempts
Troubleshooting
Section
WARNING
Diag. Description
Code
Continuous
unbalanced
5 circuit. Out
of balance
circuit
Locked
6 Rotor forcing
a shut down.
W ater level
8
sensor fault.
Unbalance
or cabinet hit
detected
during final
spin, which
10
prevented
the spinner
exceeding
500 rpm
W ill not
remember
11
machine
settings
15 Stuck Key
High speed
not achieved
16
due to
torque.
The lid was
not opened
17
completed
wash cycles.
16022808 Rev. 0
Trigger
Displays "uC"
See section
for unbal. Go to "Wet
loads.
Clothes"
(During spin
Troubleshooting
only)
Section
Displays "Lr"
Locked rotor
is still locked Go to "Motor
after 10
Control Board
attempts.
Output Test"
Higher water
levels were
sensed while Go to "No Water
the lower
Fill Test"
water levels
were not.
LED – W ill display
Less than 500 "ub"
rpm due to an Go to "Wet
unbalanced
Clothes"
load.
Troubleshooting
from Section"
Go to "Clear
diagnostic codes"
Disconnect and
reconnect the
Difficulty in
washer power cord
reading
at power supply
memory outlet.
If condition still
exists, replace
machine control
board.
Detected a Go to "Membrane
key pressed
Pad Check"
more than 75
Check connection
seconds. The of keypad to control
key is
board.
assumed to
Replace console if
be stuck.
necessary.
Go to "Wet
Speed less
than 400 rpm
Clothes"
during a main
Troubleshooting
wash cycle.
Section"
LED – W ill display
"od"
Did not sense
lid open after Customer may have
after the last three tried to repeat wash
completed cycle without
cycles. opening the lid. Go
to "Lid Lock Test"
Action to be
taken
17