Troubleshooting D2600/D2700 Storage Enclosures - HP 634041-006 Deployment Manual

For more information about LED displays or 7-segment codes, see the HP 600 Modular Disk System
Maintenance and Service Guide, HP D6000 Disk Enclosure Maintenance and Service Guide, HP
600 Modular Disk System User Guide, or HP D6000 Disk Enclosure User Guide.

Troubleshooting D2600/D2700 storage enclosures

NOTE: After a power failure, the enslosure automatically returns to the last-powered state (On
or Off) when A/C power is restored.
If the enclosure does not initialize, do the following:
1. Ensure that the power on/standby button was pressed firmly and held for approximately three
seconds.
2. Verify that the power on/standby button LED is green.
3. Verify that the power source is working:
a. Verify that the power supplies are working by viewing the power supply LEDs. If necessary,
remove and reinstall the power supplies to verify that they are seated properly.
b. Remove and inspect AC power cords from both power supplies and reconnect them.
Problem
Amber front fault LED
Amber rear fault LED
Amber power on/standby LED
Amber power supply LED
Amber I/O module fault LED
Amber fan LED
70 Maintenance and troubleshooting
Possible Reasons
Front Status and UID module might
not be inserted properly, might have
a damaged connector, or might have
failed.
Possible error condition exists.
Rear power and UID module might not
be inserted properly, might have a
damaged connector, or might have
failed.
The power on/standby button has not
been pressed firmly or held long
enough.
The system might have experienced
a short. Controller firmware might be
corrupted.
The system midplane and/or power
button/LED assembly might need to
be replaced.
Power supply might not be inserted
properly, might have a damaged
connector, or might have failed.
The I/O module is locked.
The I/O module has failed.
Other fault condition exists.
Fan might not be inserted properly, might
have a damaged connector, or might
have failed.
Solution
Be sure that the Front Status and UID
module is undamaged and is fully
seated.
Check rear fault LEDs to isolate failed
component.
Be sure that the rear power and UID
module is undamaged and is fully seated.
Firmly press the power on/standby
button and hold for approximately
three seconds.
Be sure that all components are fully
seated.
Update controller firmware.
Be sure that the power supply is
undamaged and is fully seated.
Be sure that all pins on connectors and
components are straight.
Make sure that the I/O module is seated
properly by pressing the I/O module
firmly into its bay after the handle has
clicked in place.
CAUTION: Never remove an I/O
module from the chassis while the status
LED is green. Removing an active I/O
module can result in data loss.
Be sure that the fan is undamaged and is
fully seated.