Warranty - B-52 Instruction And User's Manual

LIMITED WARRANTY
Thank you for choosing the B-52 Prodigy , a product by
E.T.I. Sound Systems, Inc. For purposes of this warranty
B-52 shall mean E.T.I. Sound Systems, Inc. B-52 manufac-
tures some of the world's best audio products and takes
great pride in thoroughly testing each B-52 product prior to
shipment.
PRODIGY WARRANTY:
B-52 warrants to the original purchaser that the B-52 Prod-
igy will be free from defects in material and workmanship
for a period of (1) ONE YEAR (365 days) from the original
purchase date. A dated sales receipt will establish cover-
age under this warranty. This warranty will automatically
terminate (1) ONE YEAR after the original sales date. This
warranty is valid only if the product is purchased within
the United States of America, including possessions and
territories. It is the owner's responsibility to establish date
and place of purchase by acceptance evidence at the time
service is being sought.
This (1) ONE YEAR warranty does not cover service or
parts to repair damage caused by accident, disaster, mis-
use, abuse, wear and tear, subjecting the unit to power in
excess of its published rating, damage due to lightning or
power surges, if the serial # has been altered or removed,
inadequate packing or shipping procedures and service,
repair or modifications to the Prodigy which has not been
authorized or approved by B-52 in writing. This (1) ONE
YEAR warranty does not cover cross faders. Parts supplied
under warranty may be new or rebuilt at the option of
B-52. This warranty is in lieu of all other expressed warran-
ties. If this product is defective in materials or workmanship
as warranted above, your sole remedy shall be repair or
replacement.
This is not a service contract and this warranty does not
include maintenance, cleaning or periodic check-up. B-52
reserves the right to make changes in design and/or im-
provements to its products without any obligation to include
these changes in any products theretofore manufactured.
INCIDENTAL OR CONSEQUENTIAL DAMAGES:
In no event shall B-52 be liable for any incidental or conse-
quential damages arising out of the use or inability to use
any B-52 product, even if B-52 or a B-52 dealer has been
advised of the possibility of such damages, or any other
claim by any other party. Some States do not allow the
exclusion or limitation of consequential damages, so the
above limitation and exclusion may not apply to you. This
PreCision for your PAssion
warranty gives you specific legal rights and you may also
have other rights that may vary from State to State.
PURCHASING FROM UNAUTHORIZED DEALERS:
If this product was purchased from an unauthorized dealer
there are no warranties, express or implied, including the
implied warranty of merchantability and the implied war-
ranty of fitness for a particular purpose and this product is
sold "as is" and "with all faults".
RETURN PROCEDURES:
In the event product repair is needed, follow the procedure
outlined below. Contact B-52 (1-800-344-4ETI or 1-323-
277-4100) from 8 am to 4:30 pm Pacific Standard Time,
for the location of the authorized service center nearest
you. Follow the service center's instructions regarding
return of the product. In some instances B-52 may request
you return the product directly to B-52 for service or repair.
After speaking with a B-52 representative, you will be is-
sued a return authorization number (RAN) which you need
to clearly label the returned merchandise with. If you are
sending the product by common carrier, package it careful-
ly and send it, transportation prepaid by traceable, insured
method to B-52, or Authorized Service Center. Package
the product using adequate padding material to prevent
damage in transit. The original packaging is ideal for
this purpose. Include your name, address, RAN #, copy
of your receipt and telephone number where you can be
reached during business hours.
YOU MUST SHIP THE PRODIGY WITHIN THE
ORIGINAL MASTER PACKAGING OR EQUIVALENT.
FOR YOUR PROTECTION:
Please complete and mail the Purchase Information Card
within (10) ten days of the date of purchase so that we
may contact you directly in the event a safety notification
is issued in accordance with the 1972 Consumer Product
Safety Act. In addition, we ask that you complete the brief
questionnaire so me may analyze your answers and in this
way, help us evaluate our customer needs.
CUSTOMER SERVICE:
Our dedicated staff is ready to help you with any B-52
warranty or product questions you may have. Please call
323-277-4100 (9:00AM to 4:00PM Pacific Standard
Time, United States).
B-52 Professional Prodig y - Instruction Manual
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