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Support
Support
The Support tab provides details of the machine Version Information and allows you to perform a
Firmware Upgrade. You can also configure Contact Information for the System Administrator and
Xerox support information. The Support tab provides Support Links to pages on www.xerox.com that
provide helpful information, for example drivers and documentation.
Note
You must be logged in as the Administrator to perform a Firmware Upgrade.
Version Information
The Version Information area displays the machine's firmware versions.
1.
At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2.
Press Enter.
3.
Select the Support icon. The Version Information page displays.
Firmware Upgrade
For information on how to upgrade the machine firmware, refer to
page 167.
To Edit Contact Information Details
1.
At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2.
Press Enter.
3.
Select the Support icon. The Support page displays.
4.
In the Contact Information: System Administrator area, select the links to enter or edit details in
the following fields:
•
Name
•
Phone Number
•
Location
•
E-mail Address
5.
In the Xerox Support area, enter information for the following fields:
•
Customer Support Phone Number
•
Services Phone Number
•
Supply Phone Number
6.
Select Apply to save the changes.
7.
Select OK when the acknowledgement message displays.
162
Xerox WorkCentre 3315DN/3325DN/3325DNI
System Administrator Guide
Upgrade using Internet Services
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