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Chapter 2
System Features
This chapter describes your communications server features and gives
you the steps needed to use the features.
Read through and practice the first few features in the next section, so
that you become comfortable with the system before going on to the
more complex features.
Using the Basic Features
This section describes how to use these basic system features:
•
Making internal calls
•
Making external calls
•
Putting calls on hold
•
Transferring calls
•
Connecting calls
Making Internal Calls
To call an internal extension number in your telephone system, dial the
extension number of the person you want to reach.
Call an internal extension number as follows:
1. Lift the receiver.
2. Listen for the dial tone.
3. Dial the extension number.
Making External Calls
To make an external call, you need to dial your trunk (outside line)
access code followed by the outside number you are calling.
System Features 2-1
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