Using Handsfree - Avaya Norstar M7310 User Manual

2.9 Using Handsfree

Your phone has a handsfree speaker and microphone. These allow you to make and answer calls handsfree.
· You can make a handsfree call by simply dialing without lifting the handset. You can hear the call progress and when
answered, either continue handsfree or lift the handset.
· The speaker allows the phone to receive page calls. You can hear the page without needing to take any action. You can
answer the page by pressing the Answer soft key.
· The speaker allows the phone to auto answer direct voice calls. You can hear the caller and they can hear you without
you needing to take any action. The same applies for call from other users if you have internal auto-answer set on the
phone.
· Pressing the Handsfree button answers a call handsfree.
· The phone has a headset socket. If a headset is plugged into that socket, it is used for handsfree rather than the
phone's speaker and microphone.
· The key can also pressed to turn a call already answered using the handset into a handsfree call.
· If there are no currently connected call to which you are talking, a call answered by pressing its appearance button
is connected as handsfree.
· If you are not currently connected to a call:
· If the handset is off-hook, answering a call by pressing the alerting appearance button answers the call using
the handset.
· If the handset is on-hook, answering a call by pressing the alerting appearance button answers the call using
the speaker or headset if one is connected, depending on which of the two modes was last used on a call.
· If there is already a connected call to which you are talking handsfree, answering another call by pressing the
appearance button will answer that call handsfree.
Note
Room acoustics and background noise can affect the proper operation of the speakerphone. To ensure that your
speakerphone works effectively, follow these guidelines:
· Avoid placing your telephone in areas with high background noise caused by sources such as motor vehicles,
manufacturing equipment, loud voices, radios, printers, copiers, typewriters, other noisy office equipment or heater
and air conditioning fans.
· Avoid talking before the other person is finished speaking. When you both talk at the same time, only one person's
voice comes through.
· Do not use your speaker to make announcements over a loudspeaker paging system connected to your telephone
system.
· When talking, always face your telephone and stay within two feet of it.
· Place your telephone at least six inches (15 cm) away from the edge of your desk.
· If you have difficulty hearing the other party, try increasing the speaker volume. If you have background noise, try
turning off the microphone when the party at the other end is speaking and turning it on when you speak. If the
difficulty persists, lift your handset to continue the conversation.
· In conference rooms, a separate speakerphone is recommended, since the built-in speaker on a system telephone
is designed for individual use.
Norstar Mode M7310 Phone User Guide
IP Office Basic Edition
Call Handling: Conferencing Calls
- Issue 4a (14 June 2012)
Page 23