Polycom SoundStructure C16 Hardware Installation Manual page 64

Hardware Installation Guide for the Polycom SoundStructure C16, C12, C8, and SR12
6 - 12
Products returned to Polycom must be sent prepaid and packaged
appropriately for safe shipment and it is recommended that they be insured or
sent by a method that provides for tracking of the package. Responsibility for
loss or damage does not transfer to Polycom until the returned item is received
by Polycom. The repaired or replaced item will be shipped to Customer, at
Polycom's expense, not later than thirty (30) days after Polycom receives the
defective product, and Polycom will retain risk of loss or damage until the
item is delivered to Customer.
EXCLUSIONS. POLYCOM WILL NOT BE LIABLE UNDER THIS LIMITED
WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE
ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT
EXIST OR RESULTS FROM:
• FAILURE TO FOLLOW POLYCOM'S INSTALLATION, OPERATION,
OR MAINTENANCE INSTRUCTIONS.
• UNAUTHORIZED PRODUCT MODIFICATION OR ALTERATION.
• UNAUTHORIZED USE OF COMMON CARRIER COMMUNICATION
SERVICES ACCESSED THROUGH THE PRODUCT.
• ABUSE, MISUSE, NEGLIGENT ACTS OR OMISSIONS OF CUSTOMER
AND PERSONS UNDER CUSTOMER'S CONTROL; OR
• ACTS OF THIRD PARTIES, ACTS OF GOD, ACCIDENT, FIRE,
LIGHTING, POWER SURGES OR OUTAGES, OR OTHER HAZARDS.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT
OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO
THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES
AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER
IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION,
AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY
OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR
USE OF ITS PRODUCTS.
SUPPORT & SERVICE AGREEMENTS. If you purchased your product from a
Polycom Authorized Reseller, contact the Authorized Reseller for information
about support and service agreements applicable to your product.
For information on Polycom service, go to the Polycom web site
www.polycom.com, products and services menu, or call 1-800-765-9266,
outside the US call 1-408-526-9000, or your local Polycom Office, as listed on
the Polycom Web site.