Transferring Calls - Polycom SoundPoint IP 650 User Manual

User Guide for the SoundPoint IP 650 Desktop Phone

Transferring Calls

Note
2 - 16
A call can be transferred in one of three ways:
• Consultative transfer—The party to whom you want to transfer the call
answers their phone before you transfer the call or hang up. You can
consult with them before completing the transfer.
— Refer to Performing a Consultative Transfer
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
— Refer to Performing a Blind Transfer
• Attended transfer—The parties are automatically connected to each other
after you exit the conference.
— Set up a conference call and then end your participation. For more
information, refer to
Your system may be configured to end the conference when the host exits. Check
with your system administrator.
Performing a Consultative Transfer
To transfer a call:
1. During a call, press the
The active call is placed on hold.
on page 2-17.
Hosting Conference Calls
or the Trnsfer soft key.
on page 2-16.
on page 2-9.