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40 Configuring system settings
Configuring Control Center settings
Configuring Control Center settings
2
Check the Status column for each attached and enabled Scanner on the list.
For additional information about replication status, see
information"
on page 38.
To troubleshoot a status message
1
If the Scanner has a Status of Success, all attached and enabled Scanners are
fully updated with LDAP information and no action is required.
2
If a message is displayed indicating that replication has been cancelled and
was not cancelled via Status > Replication and clicking Cancel, an LDAP
synchronization source was found, but either synchronization has not yet
completed, or synchronization has failed.
Check your synchronization status. (See
page 39.) Check the Control Center log for errors about creating or moving
synchronization data within the Control Center, or errors regarding
communication between the Control Center and a Scanner. Check LDAP
synchronization logs for any errors that occur in transforming data from the
Control Center database to a Scanner database.
3
If you see the message
sure you have successfully added an LDAP synchronization server, that the
initial synchronization service has completed successfully, that you have
enabled global replication via Settings > Replication Settings, and that
replication is enabled on at least one attached and enabled Scanner via the
Replication tab at Settings > Hosts > Edit.
4
If the replication process shows the message
long period of time, the replication process has stalled. It is difficult to
predict the length of time a replication can take. As a benchmark, a user
population of 25k users and 5k distribution lists (with nesting levels ranging
from 1-10), can take as much as 7.5 hours on a Dell 1850 running Linux.
To resolve a replication process with a message of In-Progress
Perform a manual replication from the Control Center.
◆
If replication still stalls, restart the Control Center software and begin the entire
cycle again with a full synchronization.
The Symantec Mail Security for SMTP Control Center allows you to configure
the following:
Control Center administration
■
Control Center certificate
■
"To check replication status"
No scanners configured for replication
"Replication status
for an unusually
IN-PROGRESS
on
, make
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Table of Contents
Troubleshooting
