Troubleshooting Guide - Bosch Conettix D6600 Installation And Operation Manual

Conettix D6600/D6100i | Installation and Operation Guide | 15.0

15.0 Troubleshooting Guide

The D6600 consists of several plug-in assemblies that you can easily replace in the field (components and controls
on individual assemblies are shown starting in Section 3.0 Card Functions and Locations on page 6).
Do not attempt to repair individual assemblies. Return any failed assemblies to Bosch Security
Systems, Inc. for testing and repair. Use this Troubleshooting Guide to identify failed modular
components.
Table 11: Hardware Troubleshooting Guide
Problem Symptom
Line Card OL/LF Telephone line, telephone
LED steadily glows connecting cord, line card, or
red. telco terminator is defective.
Take immediate action if a telephone line is out of order and is the first line in a rotary or hunt group.
Ask the telephone company to create a busy signal on the defective line at the telephone exchange.
If emergency service is not available, call the troubled line and leave the calling handset off the hook.
Do not hang up. Incoming alarm signals see a busy signal and rotor (hunt) to another line in the hunt
group. This procedure does not work for Wide Area Telephone Service (WATS) lines.
•
Menus cannot be
accessed.
•
•
•
Printer works but no
display.
•
•
30
Incorrect password
Defective keypad panel
Defective CPU card
Defective or loose cable
between the CPU card
and display panel or user
interface card
Defective user interface
card
Defective CPU
Troubleshooting Guide
Solution
•
Pull the line card out of the receiver, and re-insert it to ensure
the card is properly connected.
•
Exchange the connecting cord with a telephone line that
operates. If the original OL/LF LED remains a steady red, the
problem is with a plug-in card. Replace the line card with a
spare. If the OL/LF LED for the new card is a steady red,
change the line terminator card.
•
If the OL/LF LED on the original troubled card goes out and the
OL/LF indicator on the previously untroubled card lights when
you swap connecting cords, the trouble is with the telephone
line. Replace the telco line connecting cord.
If the OL/LF LED is still on, the trouble might
be in the telephone line. Report the trouble to
the telephone company.
•
D6600 default password: 6600.
D6100i default password: 6100.
•
Ensure that the ribbon cable connection between the CPU and
the front panel is secure.
•
Ensure that the ribbon cable connection between the CPU and
the front panel is secure.
•
Exchange the CPU Card with a known good card.
Bosch Security Systems, Inc. | 8/07 | 4998122704-02