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QMS CrownCopy User Manual

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Summary of Contents for QMS CrownCopy

  • Page 1 ® ™...
  • Page 2 United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, magicolor, and the QMS logo are registered trademarks of QMS, Inc., and PS Executive Series, Crown, CrownCopy, and the Crown seal are trademarks of QMS, Inc.
  • Page 3 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques (de la classe A) prescrites dans le Règlement sur le brouillage radioélectrique édicté...

  • Page 5: Table Of Contents

    About CrownCopy ................ 1-2 Media Change Notice 1-2 Printer System Requirements ............. 1-3 Unpacking CrownCopy ..............1-4 Installing CrownCopy ..............1-5 Updating the Printer Firmware ..........1-10 Important Note for EtherTalk Users 1-10 Scanner Overview ................ 2-2 Making Copies ................2-3...
  • Page 6 The CrownCopy Menu ..............2-5 Making Changes to the CrownCopy Menu 2-5 CrownCopy Settings ..............2-6 Copy 2-6 Number of Copies 2-6 Contrast 2-7 Brightness 2-8 Color Balance 2-8 Transparency Option 2-9 Select Mode 2-10 Scan Resolution 2-11 Color Depth 2-12 Scan Size 2-12 Troubleshooting the Scanner ...........
  • Page 7 Improving Copy Quality ............... 4-7 Where to Get Additional Help and Information ......A-2 Your QMS Vendor A-2 Q-FAX A-2 The QMS Corporate Bulletin Board A-2 CompuServe A-3 Internet A-3 QMS Customer Response Center (CRC) A-3 QMS World-wide Offices ............A-4...

  • Page 9: About Crowncopy

    “About CrownCopy” on page 2 “Printer System Requirements” on page 3 “Unpacking CrownCopy” on page 4 “Installing CrownCopy” on page 5 “Updating the Printer Firmware” on page 10...
  • Page 10 The QMS CrownCopy option doubles the functionality of the QMS magicolor printer, allowing it to be a color copier as well as a printer. You also have the flexibility to use CrownCopy as a scanner attached to a computer, if you install the scanning host software (that comes in the box with the scanner) on your system.
  • Page 11 To use CrownCopy, you must have the following installed in your printer: An internal IDE hard disk—80 MB or larger At least 32 MB RAM; however, QMS recommends 40 MB RAM to obtain the fastest copying speeds Additional RAM and hard disk space above the minimum decrease copying times, especially of large images.
  • Page 12 » Note: The CrownCopy option supports version 1.5 of the UMAX Vista S6E scanner. The version number is on the back of the scanner box. The scanner kit contains the following: Scanner Power cords (Both 110- and 220-volt cords are supplied.
  • Page 13 QMS magicolor CX » Note: Before installing CrownCopy on your printer, you should turn on the printer, wait for IDLE to appear in the message window, and then print an advanced status page. (See “The Status Pages” section of your printer user’s guide for advanced status page information.)
  • Page 14 The printer documentation contains information on using the con- trol panel. » Note: If you allocate too much or if you don’t have enough Emulation client memory, an INCORRECT VALUE message appears in the printer message window and the printer resets to the previous memory value for Emulation.
  • Page 15 Attach the SCSI terminator and the SCSI cable to the scan- ner. SCSI ID Switch (leave set to 5) SCSI Terminator SCSI Cable Turn off the printer.
  • Page 16 Attach the other end of the SCSI cable to the printer. Different versions of the magicolor printer have different interface panels. magicolor LX magicolor CX On the magicolor On the magicolor LX CX printer, the printer, the SCSI SCSI port is at the port may be cov- bottom of the inter- ered by a protec-...

  • Page 17: The Adf Option

    11 Print another advanced status page, and verify that the configuration settings are the same as when you started this procedure. 12 CrownCopy is ready to use. See “Making Copies” on page 3 of chapter 2 for copying instructions. For information on adjusting copy settings, see “CrownCopy Settings”...
  • Page 18 These instructions are provided for a person experienced in working with circuit boards, such as a system administrator, but they must be followed carefully to avoid damage to the printer. QMS reserves the right to charge for repairs necessitated by improper installation.
  • Page 19 surfaces, and telephones are not acceptable grounding points. The printer isn't an acceptable grounding point either because it must be unplugged before you perform this task. If you don't have an anti-static wrist strap, discharge your body's static electric charge by touching a grounded surface before you handle any printer boards or components and before removing the tray assembly cover.
  • Page 20 Use a flat-tipped screwdriver to remove the PROM from the MR10 socket.
  • Page 21 Line up the notch on the new PROM with the notch on the MR10 socket. Carefully insert the PROM's pins in the socket. CAUTION: If the PROM is installed backwards, it will be destroyed when the printer is turned on. Also, make sure all of the PROM pins get inserted into the socket and that none of them get bent underneath the PROM.
  • Page 22 If you didn't remove a daughterboard earlier, skip to step 6. Otherwise reattach the daughterboard to its support posts and connectors. The daughterboard is keyed so that it fits only one way. If you have RAM SIMMS to install, this is a good time to install them.
  • Page 23 If the printer boots up normally (IDLE appears in the mes- sage window), return to step 3 on page 5 to finish installing CrownCopy. If the printer isn’t operating properly when it’s turned on, make sure that the controller board is firmly seated in its connectors, that no pins are bent between the new PROM and its socket, and that the PROM is installed in the right direction.

  • Page 25: Scanner Overview

    “Scanner Overview” on page 2 “Making Copies” on page 3 “The CrownCopy Menu” on page 5 “CrownCopy Settings” on page 6 “Troubleshooting the Scanner” on page 14 “Scanner Technical Specifications” on page 20 “Memory, Resolution, and Average Scan Times” on page 21...
  • Page 26 Document Cover Scanner Lamp Scanner Glass Option LED Ready LED Power LED Lights when an option Lights when the Lights when the is installed (automatic scanner is ready scanner is document feeder or to operate. plugged in and transparency adapter). turned on.
  • Page 27 Turn on the scanner, wait 5 seconds, and then turn on the printer. Put a document face-down centered at the top of the scanner glass; then close the cover. Center at top...

  • Page 28: Copy

    Make sure the printer’s Online light is on and press the printer’s Select/Copy key 3 times. If the Online light is not on, press the Online/Offline key to bring the printer online. IDLE Press this key 3 times...

  • Page 29: Number Of Copies

    The options in this menu are explained in “CrownCopy Settings” on page 6. When the printer is on line and idle, press the Select/Copy key once to enter the Copier menu. COPIER Copy Number of Copies Copy Mode Contrast Brightness...
  • Page 30 Copy options are accessed through the printer’s control panel. See “The CrownCopy Menu” on page 5 for a diagram of the Copy menu. See your magicolor printer documentation for detailed information about the configuration menu and the control panel. Caution: Each configuration change you make affects the quality of your printed output significantly.
  • Page 31 Previous key to decrease it. Once the number you want is set, press the Select key to save it. The number of copies is reset to 1 each time CrownCopy is used. When you’re printing multiple copies, subsequent copies are printed faster than the first copy.
  • Page 32 Menu Copier/Brightness Purpose Use this option to adjust brightness in copies. Choices 15 brightness settings; each setting makes an incremental brightness change of about 2% D—Moving the setting in this direction decreases brightness. It darkens the overall image making light and dark areas appear darker.
  • Page 33 Choices 3 color balance menus with 15 color settings for each menu; each color setting makes an incremental color balance change of about 2%. Note: Moving the setting away from the middle in the » left or right direction increases the amount of color shown above the direction in which you’re moving the setting.
  • Page 34 Choices Enabled or Disabled Enabled—Specifies transparency document copying. Enables the transparency adapter’s backlighting feature, which optimizes transparency copying. See “The Transparency Adapter Option” on page 14 of chapter 3 for more information. » Note: The Transparency Adapter option must be installed before you can enable this option.
  • Page 35 Menu Copier/Copy Mode/Custom Config/Scan Resolution Purpose Use this menu to specify what resolution the scanner should use. Choices 100, 150, 200, 300 100—Sets the scan resolution to 100 dpi. 150—Sets the scan resolution to 150 dpi. 200—Sets the scan resolution to 200 dpi. 300—Sets the scan resolution to 300 dpi.
  • Page 36 Menu Copier/Copy Mode/Custom Config/Color Depth Purpose Use this menu to specify how many colors or shades of gray are reproduced in copies. Choices 8-bit color, 8-bit gray 8-bit color—Provides up to 16.8 million colors. This setting is slower than 8-bit gray because of the large amount of data that must be scanned and sent to the printer for processing.
  • Page 37 Default Horiz. (in x 100) = 850; a width of 8.5 inches Vert. (in x 100) = 1100; a length of 11.00 inches Note The image is cropped from the right and bottom sides of the page (in other words, from the left and bottom of the scanner bed), so if you place this 8.5”...
  • Page 38 Symptom Solution The scanner makes Unlock the optical assembly. (See chapter 1, a grinding noise “Installing CrownCopy.”) when you first turn it No copy is printed or Make sure the power cable is securely SYSTEM ERROR (or attached at both ends, that the printer and...
  • Page 39 Check that you have at least 24 MB RAM installed on the printer. This is the minimum RAM required to operate CrownCopy; how- ever, QMS recommends 40 MB to obtain the fastest copying speeds. Check that the Administration/Memory/K Mem Emulation client has the required amount of memory to operate CrownCopy.
  • Page 40 1 Check that the printer has an internal IDE hard disk (80 MB or larger), and that the SCSI ID on the back of the scanner is set to 5. (CrownCopy is supported via SCSI ID 5.) 2 Make sure you attached the terminator to the scanner’s SCSI port before connecting the SCSI...

  • Page 41: Transparency Option

    Edges of the copy Make sure you’re centering documents at the are cut off top of the scanner glass and that the scan size setting (“Scan Size” on page 12) is cor- rect. Also, keep in mind that the printer’s maximum imageable area is 8.11”...
  • Page 42 This is the minimum RAM required to operate CrownCopy; how- ever, QMS recommends 40 MB to obtain the fastest copying speeds. Check that the Administration/Memory/ K Mem Emulation client has the required amount of memory to operate CrownCopy.
  • Page 43 The scanner automatically performs a self-test each time it is turned on. To verify that the scanner is working correctly after it has been installed, turn on the power. If the following sequence of events occurs, the scanner is working: The Option, Ready, and Power LEDs flash once.
  • Page 44 Engine Scanner Type Flatbed Scanning Method One pass with color CCD Scan Speed 21 sec/Letter (200 dpi color mode) 32 sec/A4 (300 dpi color mode) Maximum Reproducible 8.11” x 10.61” / Letter, 200 mm x 287 mm / Area A4, centered on the page (This is the printer’s maximum imageable area.) Maximum optical resolution 300 x 300 dpi Noise...
  • Page 45 Power Requirements Voltage 100-240 VAC Frequency 50/60 Hz Power Consumption Maximum 52 watts / 2.0 Amps with transparency adapter connected Power Requirements Auto-ranging input circuitry suitable for 120 vac and 240 vac. 50/60 Hz Environmental Ranges ° ° ° ° Operating Temperature to 35 C, 50...

  • Page 46: Color Depth

    Scanner Resolution (dpi) Time (sec.) 19.8 19.6 34.9 42.7 Scanner Resolution (dpi) Time (sec.) 18.6 17.52 32.51 114.08 Average print time is from the time the job reaches the printer to the time the first copy completely exits the printer. This includes the 55 seconds it takes to print the first page from IDLE.
  • Page 47 Printer Scanner Resolution (dpi) Resolution (dpi) 202.4 sec 244.1 sec 304.9 sec 435.1 sec 137.4 sec 154.6 sec 212.2 sec 353.5 sec Printer Printer Scanner Resolution (dpi) Resolution Halftone (dpi) Selected Enhanced 145.4 sec 188.8 sec 254.0 sec 467.6 sec halftone Colorsmooth 147.3 sec 188.9 sec 250.8 sec 471.1 sec...
  • Page 48 Scanner Scan Time Data First Print Total Time Resolution (sec) Conversion Time (sec) (sec) (dpi) Time-Disk (sec) 19.8 137.4 159.0 19.6 154.6 177.8 34.9 212.2 252.3 42.7 12.5 353.5 408.7 Using the Colorsmooth halftone. Scanner Scan Time Data First Print Total Time Resolution (sec)
  • Page 49 Scanner Scan Time Data First Print Total Time Resolution (sec) Conversion Time (sec) (sec) (dpi) Time-RAM (sec) 19.8 202.4 224.1 19.6 3.45 244.1 267.2 34.9 304.9 346.5 42.7 435.1 485.9 Using the Enhanced halftone. Scanner Scan Time Data First Print Total Time Resolution (sec)
  • Page 51 “The ADF Option” on page 2 “The Transparency Adapter Option” on page 14...
  • Page 52 A 50-page ADF (Automatic Document Feeder) can be purchased from your QMS vendor for high-speed document feeding. Remove all packing material from the ADF. Save the packing materials in case you need to ship or store the ADF later. Turn off the printer and turn off the scanner and unplug it.
  • Page 53 Attach the ADF. Lower the ADF onto the scanner, with the two holes on the ADF’s hinge plate going onto the scanner’s supporting posts. Move the ADF so that the scanner’s supporting posts slide into the end of narrow side of the holes, then fasten the ADF in place with the two screws.
  • Page 54 Plug in the scanner and turn it on, wait 5 seconds, and turn the printer back on. » Note: If you remove the ADF from the scanner, keep the screws mounted on the holes on the back of the ADF for safekeeping.
  • Page 55 Make sure that no documents are on the scanner glass and that the ADF is closed. Place documents to be scanned face up in the ADF. The ADF can be loaded with up to 50 sheets of the following paper sizes: Size Inches Millimeters...
  • Page 56 Slide the ADF’s paper guides to match the document width. After lining up the document stack, insert the documents in the ADF until you feel them touch the document-stopper. Make your copies. See chapter 2, “Using CrownCopy,” for more information.

  • Page 57: Using The Adf

    Note: Don’t forget to remove the document from the scanner glass before using the ADF again. Also, there’s a slight delay when scanning with the ADF installed because CrownCopy checks for the presence of sheets in the ADF before scanning...
  • Page 58 Note: When troubleshooting problems that occur when the ADF is in » place, first check to see if a document has been left on the scanner glass. This can cause jams or unexpected copy output. Open the ADF cover. If the jammed paper is at the ADF exit, lift the upper tray and slowly pull the jammed paper towards you until it is released.
  • Page 59 If the paper is jammed before the ADF exit, slowly pull the jammed paper backward until it is released. After removing the jammed paper, close the ADF cover.
  • Page 60 If the quality of your copies becomes reduced by scratches or dirt on the window on the bottom of the ADF, replace it with a new one. Please contact your QMS vendor for information. Open the ADF cover and lift the ADF.
  • Page 61 Insert the transparent edge of a new window between the ADF’s paper guides (A and B), with white sheet on the lower side. Insert the window’s two hooks into the ADF. Hooks...
  • Page 62 Push down the two protrusions on the window. Close the ADF cover and lower the ADF.
  • Page 63 Weight 4.5 kg, 9.92 lbs Dimensions 524mm x 320mm x 104mm 20.63” x 12.59” x 4.09” Paper capacity 6mm/.23” stack (about 50 pages) Operation 5° to 35° C, 41° to 95° F Temperature Operation Humidity 20 to 85% Storage -20° to 60° C, -68° to 140° F Temperature Paper Size 76mm to 216mm, 2.99”...
  • Page 64 A transparency adapter, which enhances the copy quality of transpar- encies, x-ray film, and 35mm slides, can be purchased from your QMS vendor. Remove all packing material from the adapter. Save the packing materials in case you need to ship or store the adapter later.
  • Page 65 Turn off the scanner and unplug it and turn off the printer. Remove the document cover from the scanner.
  • Page 66 Attach the adapter. Lower the adapter onto the scanner, with the two holes on the adapter’s hinge plate going onto the scanner’s supporting posts. Move the adapter so that the scanner’s supporting posts slide into the end of narrow side of the holes, then fasten the adapter in place with the two screws.
  • Page 67 Connect the adapter cable to the scanner’s option connector. Option Connector Plug in the scanner and turn it on, wait 5 seconds, and then turn on the printer. At the printer control panel, enable the Transparency Option in the Copy menu: Press the printer’s Select/Copy key.
  • Page 68 Raise the transparency adapter and place the transparency on the scanner glass. Lower the transparency adapter. Make your copies. See chapter 2, “Using CrownCopy,” for more information.
  • Page 69 Clean the scanner glass (top and bottom) regularly to ensure the best image quality. Before you clean the glass, make sure the scanner is turned off and unplugged. Make sure that nothing covers the scanner lamps. It is important to keep the calibration area clean since dust or smudge marks on the glass will reduce the quality of scanned transparencies.
  • Page 70 Find the optical assembly lock (on the underside of the adapter) and push it to the right until the arrow points to the lock icon. Optical Assembly Lock Scan Area 216mm x 297mm, 8.5” x 11.7” ° ° ° ° Operation to 40 C, 50...

  • Page 71: About Print Density

    “About Print Density” on page 2 “Adjusting Contrast and Brightness” on page 5 “Square—shows the quality of squares. The black square shows feathering when there is a toner density problem.” on page 5 “Improving Copy Quality” on page 7...
  • Page 72 This chapter describes how to improve scanned image quality, and how to adjust print density, contrast, and brightness. Print density is the amount of toner placed on the page, making the print appear lighter or darker. Normally, your laser printer produces a rich black or color image.

  • Page 73: About The Color Balance Adjustment Page

    Turn each density adjustment dial either clockwise or counterclockwise, depending on its current setting, until it is in the default middle position. Check the Color Balance Adjustment page for smears or feathering at the top of the bars and squares. See “About the Color Balance Adjustment Page”...
  • Page 74 For example, if the top, left swatch is most gray, then adjust the cyan print density control 90 in the minus direction. Reprint this Color Balance Adjustment Page. Repeat steps 4-7. For further information, please read the User Manual. Copyright 1995, QMS Inc.
  • Page 75 Use the contrast and brightness adjustments in the Copier menu to improve the quality of the scanned image. See chap- ter 2, “The CrownCopy Menu” section, for more information on these options. Brightness is the perceived quality of radiance or luminosity of a visual object.
  • Page 76 Note: Each increment of change in the contrast setting is significant » in output quality. Therefore, QMS recommends that you change the setting by only one level, print out a test copy, and then determine if further modification to the contrast setting is necessary.
  • Page 77 For higher resolutions you must select the Copier/Copy Mode/Select Mode/Custom option and then use this menu to increase the resolution. See chapter 2, “CrownCopy Settings,” of this manual for more information on these options. Copier/Brightness menu This option brightens a dark image or darkens a light image.
  • Page 78 Copier/Contrast menu This option can either increase or decrease the difference between the light and dark areas of an image. See chapter 2, “CrownCopy Settings” of this manual for more information on this option. Copier/Color Balance menu Use this setting when a printed image seems to have an undesirable coloring effect in a shaded area.
  • Page 79 What is the first thing I should do if the image colors do not look right? Use the Color Balance Adjustment Page to adjust the print den- sity. See “About Print Density” on page 2 for details on how to adjust the print density.

  • Page 80: Scan Size

    If you’re not satisfied with the image quality, try using a higher quality original. Can you tell me why a 100 dpi scan resolution takes the same amount of time as a 200 dpi scan resolution? Make sure you set the Copier/Copy Mode/Select Mode menu to Custom before changing the scan resolution.

  • Page 81: Where To Get Additional Help And Information

    “Where to Get Additional Help and Information” on page 2 “QMS World-wide Offices” on page 4...

  • Page 82: Q-Fax

    Your local vendor (the one from whom you bought the printer or the CrownCopy kit) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to analyze your printer problems.

  • Page 83: Compuserve

    The QMS server provides access to technical reports, new product announcements, a trade show schedule, and other general informa- tion about QMS. If you have access to the World Wide Web, you can view the QMS home page at http://www.qms.com/. The QMS ftp resource is ftp.qms.com.
  • Page 84 General Contact 1 (334) 633-4300 Fax 1 (334) 633-4866 Email info@qms.com Customer Response Center (CRC) Technical Assistance 1 (334) 633-4500 7:00 am–6:00 pm Central Time Bulletin Board Service 1 (334) 633-3632 Latin America Fax 1 (334) 639-3347 National Service Service Information, Installation, and Maintenance Pricing...
  • Page 85 Anitech (61) 27491244 Fax (61) 35623880 QMS Service Center (32) 52352377 Fax (32) 52352376 Berendsen Innovation A/S (45) 39577300 Fax (45) 3957730 United Systems (202) 3350157 Fax (202) 3609787 Qtronic (358) 06926099 Fax (358) 0674886 Natis (33) 148637575 Fax (33) 148637444...
  • Page 86 (972) 35600650 Fax (972) 35601327 Sipac (39) 258013366 Fax (39) 258012029 Computers & Com. Concepts Co. (965) 4725053 Fax (965) 4768062 QMS Service Center (32) 52352377 Fax (32) 52352376 QMS Europe BV (31) 302414646 Fax (31) 302414592 U-Bix (64) 93566145...
  • Page 87 (70) 952642853 Fax (70) 952642946 Nasco (966) 14771307 Fax (966) 14774913 Nashua Limited (27) 113134000 Fax (27) 118054139 Gemática (34) 35807534 Fax (34) 35807659 Electronics Co. LLC (968) 790191 Fax (968) 790192 Nexor Repair Center AB (46) 86293200 Fax (46) 86293221 A Messerli AG (41) 18291111 Fax (41) 18291348...

  • Page 89: Adjusting Contrast And Brightness

    Adjusting contrast and brightness Color balance 2-8 Contrast 4-6 Color depth 2-12 Automatic document feeder, see ADF Contrast 2-7 Copy 2-6 Number of copies 2-6 Scan resolution 2-11 Brightness 2-8 Scan size 2-12 Bulletin board, QMS A-2 Select mode 2-10 Transparency option 2-9...

  • Page 90: Internet

    Film Print density 4-2 Copying 3-14 Color balance adjustment page 4-5 Firmware, printer 1-10 Q-FAX A-2 Image quality problem 2-17 Installing CrownCopy 1-4 World-wide offices A-4 Internet A-3 Ready LED 2-2 Lamp, scanner 2-2 Resolution 2-21 Light adjustment 4-6 Scan resolution 2-11...

  • Page 91: Testing The Scanner

    Not connected reconnect 2-16 SCSI ID switch 1-7, 2-2 Scanner lamp 2-18 Select mode 2-10 Slow image copy 2-18 Select/Copy key 2-4, 3-17 Setting up CrownCopy 1-4 Slides X-ray film Copying 3-14 Copying 3-14 Slow image copy 2-18 Software, printer 1-10...

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