HP ProLiant DL585 Server User Guide April 2005 (Fifth Edition) Part Number 358707-005...
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HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Locating and removing the Torx T-15 tool............... 2-3 Extending the server from the rack ................2-4 Removing the access panel....................2-7 Installing the access panel..................2-8 Chapter 3 Server setup Optional installation services ..................3-1 HP ProLiant DL585 Server User Guide...
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DIMM slots ......................4-10 Memory population guidelines for processor memory boards with four DIMM slots ......................4-12 Internal storage and media drives ..................4-13 Locating the internal storage and universal media drives ........4-13 Hot-plug SCSI hard drive options ................4-14 HP ProLiant DL585 Server User Guide...
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ProLiant Essentials Foundation Pack ................5-16 Ships as standard..................... 5-16 Single source......................5-16 Regular updates....................... 5-16 Subscription service ....................5-17 SmartStart Scripting Toolkit..................5-17 HP Systems Insight Manager ..................5-18 HP Insight Diagnostics ....................5-18 HP ProLiant DL585 Server User Guide...
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Disposing of waste electrical and electronic equipment..........A-10 Power cord statement for Japan ..................A-11 Appendix B Electrostatic discharge Preventing electrostatic damage ..................B-1 Grounding methods......................B-2 Appendix C System battery Battery replacement ......................C-1 HP ProLiant DL585 Server User Guide...
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System ID switch (SW4) ..................E-18 iLO/Redundant ROM override switch (SW5) ............E-19 Appendix F Server error messages Appendix G Server specifications Server specifications....................... G-1 Appendix H Troubleshooting If the server does not start ....................H-3 Diagnostic steps......................H-5 HP ProLiant DL585 Server User Guide...
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Contents Problems after initial boot..................... H-13 Other information resources ..................H-16 Index viii HP ProLiant DL585 Server User Guide...
HP ProLiant DL585 Server. Audience assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
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WARNING: To reduce the risk of personal injury or damage to the Weight in kg equipment, observe local occupational health and safety requirements Weight in lb and guidelines for manual material handling. HP ProLiant DL585 Server User Guide...
IMPORTANT: Text set off in this manner presents essential information to explain a concept or complete a task. NOTE: Text set off in this manner presents additional information to emphasize or supplement important points of the main text. HP ProLiant DL585 Server User Guide...
• The documentation CD, which includes the following resources: — HP ProLiant Servers Troubleshooting Guide — HP Smart Array 5i Plus Controller and Battery-Backed Write Cache Enabler User Guide — HP Integrated Lights-Out User Guide — HP ROM-Based Setup Utility Guide —...
Technical Support Centers, refer to the HP website at http://www.hp.com HP website The HP website has information on this product, as well as the latest drivers and flash ROM images. You can access the HP website at http://ww.hp.com HP ProLiant DL585 Server User Guide...
Server features The HP ProLiant DL585 Server is the ideal solution for enterprise customers who require a rack optimized, four-way server that delivers outstanding performance and high levels of availability for highly complex, business-critical applications. Outstanding performance levels are achieved through superior engineering design and the use of such industry-standard technologies as: •...
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Server features The HP ProLiant DL585 Server achieves unparalleled ease of manageability and serviceability with the following: • Integration of standard remote management capability through Integrated Lights-Out (iLO) technology • Virtually toolless and cableless mechanical design • ROM-Based Setup Utility (RBSU) •...
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server. 1. Back up the server data. 2. Shut down the operating system as directed by the operating system documentation. HP ProLiant DL585 Server User Guide...
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Power on/Standby buttons (2) 5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button. 6. Disconnect the power cords. The system is now without power. HP ProLiant DL585 Server User Guide...
Locating and removing the Torx T-15 tool 1. Locate the Torx T-15 tool on the back of the server. 2. Slide the tool upward out of the retaining clips. Figure 2-2: Removing the Torx T-15 tool HP ProLiant DL585 Server User Guide...
Server operations Extending the server from the rack 1. Loosen the thumbscrews that secure the server to the front of the rack. Figure 2-3: Loosening the front panel thumbscrews HP ProLiant DL585 Server User Guide...
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Server operations 2. Extend the server on the rack rails until the server rail-release latches engage. Figure 2-4: Extending the server from the rack HP ProLiant DL585 Server User Guide...
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3. After performing the installation or maintenance procedure, press the rail-release levers at the front of both server rails and slide the server into the rack. Figure 2-5: Sliding the server into the rack 4. Secure the server by tightening the thumbscrews. HP ProLiant DL585 Server User Guide...
2. Extend the server from the rack. Refer to the “Extending the server from the rack” section in this chapter. 3. Unlock the access panel latch. 4. Lift up on the latch, and remove the access panel. Figure 2-6: Removing the access panel HP ProLiant DL585 Server User Guide...
1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 inches). 2. Push down on the latch. The access panel slides to a closed position. HP ProLiant DL585 Server User Guide...
Server setup Optional installation services You can choose to have HP install the system. The installation service can be purchased as a Care Pack packaged service or as a customized service agreement to meet your specific requirements. Some of the Care Pack services are as follows: •...
Server setup Rack planning resources The rack resource kit ships with all HP 9000, 10000, and H9 series racks. A summary of the content of each resource follows: • Custom Builder is a Web-based service for configuring one or many racks. Rack configurations can be created using: —...
Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to the rear of another rack or row of racks. HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to enable the warm air to escape from the cabinet.
Server setup The HP 9000 and 10000 series racks provide proper server cooling from flow- through perforations in the front and rear doors that provide 64% open area for ventilation. CAUTION: When using a Compaq branded 7000 series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) and P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling.
The overall system AC current load must not exceed 80% of the branch circuit AC current rating. • Do not use common outlet strips for this equipment. • Provide a separate electrical circuit for the server. HP ProLiant DL585 Server User Guide...
Because of the high ground leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a power distribution unit (PDU) that is either permanently wired to the branch circuit of the building or includes a non-detachable cord that is wired to an industrial-style plug.
Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to Chapter 4, “Installing hardware options.” HP ProLiant DL585 Server User Guide...
The contents of the server shipping carton include: • Server • Setup documentation, Documentation CD, and software products • Power cords • Rack-mounting hardware HP ProLiant DL585 Server User Guide...
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Application software diskettes • Options to be installed Figure 3-2: Rack-mounting hardware Table 3-1: Rack-mounting hardware Item Description Item Description Rack rail assemblies (2) Round-hole bracket Server rails (2) Square-hole bracket Cable management arm Rack template HP ProLiant DL585 Server User Guide...
WARNING: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. Figure 3-3: Measuring with the template 3-10 HP ProLiant DL585 Server User Guide...
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4. Insert the two rail tabs from the end of the rack rail assembly into the marked holes on the inside of the rear of the rack. Figure 3-5: Inserting the rail tabs on the rear of the rack HP ProLiant DL585 Server User Guide 3-11...
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Figure 3-6: Inserting the rail tabs on the front of the rack 7. Release the rail compression lever to seat the tabs in the rack post. 8. Repeat steps 2 through 7 for the other rail. 3-12 HP ProLiant DL585 Server User Guide...
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Get help to lift and maneuver the server. 10. Remove the power supplies. For more information, refer to the “Removing a redundant hot-plug power supply or blank” section in Chapter 4, “Installing hardware options.” HP ProLiant DL585 Server User Guide 3-13...
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11. Pull the inner slide rail forward from each rack rail assembly until it locks into place. 12. Slide the inner bearing brace forward until it stops. Figure 3-8: Locking the inner slide rails into place 3-14 HP ProLiant DL585 Server User Guide...
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13. Lift the server using the four lift handles on the sides of the server. 14. Align the server, and carefully insert the server rail into the inner slide rail until the rail-release levers engage. Figure 3-9: Loading the server onto the rack rails HP ProLiant DL585 Server User Guide 3-15...
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Figure 3-10: Sliding the server to the rear of the rack 16. Tighten the thumbscrews to secure the server to the rack. Figure 3-11: Tightening the thumbscrews 17. Reinstall the power supplies. 3-16 HP ProLiant DL585 Server User Guide...
Manager connector USB connector 1 USB connector 2 Rear unit identification button and LED Keyboard connector Mouse connector Video connector Serial connector NIC 2 NIC 1 AC inlet 1(primary) AC inlet 2 (optional) HP ProLiant DL585 Server User Guide 3-17...
1. Plug the power cord into the appropriate power supply AC power connector. NOTE: The power connector for the primary power supply is inlet number one; the power connector for the redundant hot-plug power supply is inlet number two. Figure 3-13: Connecting the power cord 3-18 HP ProLiant DL585 Server User Guide...
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Server setup 2. Secure the power cord with the retaining clip. Figure 3-14: Securing the power cord HP ProLiant DL585 Server User Guide 3-19...
2. Insert the bracket hooks into the square holes on the rack, and then push down to secure. 3. Tighten the thumbscrew to stabilize the cable management arm on the rack. Figure 3-15: Securing the cable management arm to the square-hole rack 3-20 HP ProLiant DL585 Server User Guide...
Attaching the cable management arm to a round-hole rack 1. Remove the square-hole bracket from the cable management arm by pulling out the spring-activated fasteners and then pulling out the bracket. Figure 3-16: Removing the square-hole bracket HP ProLiant DL585 Server User Guide 3-21...
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2. Attach the round-hole bracket by pulling out the spring-activated fasteners on the cable management arm, and then inserting the bracket in between them. Figure 3-17: Attaching the round-hole bracket to the cable management arm 3. Slide the bracket onto the rack. 3-22 HP ProLiant DL585 Server User Guide...
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Server setup 4. Attach the cable management arm to the round-hole rack, and then secure the thumbscrews. Figure 3-18: Attaching the cable management arm to the round-hole rack HP ProLiant DL585 Server User Guide 3-23...
1. Loosen the thumbscrews on the front of the server to enable the server to slide forward. 2. Align the keyholes on the cable management arm with the posts on the server, and then secure with the thumbscrew. Figure 3-19: Attaching the cable management arm to the server 3-24 HP ProLiant DL585 Server User Guide...
1. Align the pivot points of the cable management arm by sliding the server as needed. Figure 3-20: Aligning the cable management arm pivot points 2. Pivot the arm away from the server. Figure 3-21: Pivoting the cable management arm HP ProLiant DL585 Server User Guide 3-25...
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Figure 3-22: Securing cables to the cable management 4. Close the cable management arm, and finish securing the cables. Figure 3-23: Closing the cable management arm 5. Secure the server to the rack. 3-26 HP ProLiant DL585 Server User Guide...
RBSU. The system is set up by default for the English language and a Microsoft® Windows® Server 2003 installation. For more information about the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD. Installing the operating system To operate properly, the server must have a supported operating system.
Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant DL585 Server Maintenance and Service Guide can be accessed through the Documentation CD or the product website at http://www.hp.com/ 3-28 HP ProLiant DL585 Server User Guide...
WARNING: To reduce the risk of personal injury from surfaces, allow the drives and internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. HP ProLiant DL585 Server User Guide...
CAUTION: Update the ROM to be sure that the system ROM recognizes the new processor you are installing. For the most recent ROMPaq, refer to the HP website and follow the support link on the product website.
Figure 4-2: Installing a processor memory board 6. Reinstall the access panel. 7. Restore the server to its operating position in the rack. 8. Power up the server. NOTE: The ROM sets the processing frequency during POST. HP ProLiant DL585 Server User Guide...
4. Remove all the processor memory boards and air baffles. NOTE: Do not discard the air baffle. Store it for possible future use. 5. Remove the front fan cage. Figure 4-3: Removing the front cage HP ProLiant DL585 Server User Guide...
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6. Reposition the BBWC cable by angling it toward the rear of the chassis. Figure 4-4: Repositioning the BBWC cable 7. Separate the Velcro from the front foam piece and adhere to the side wall of the chassis. Figure 4-5: Adhering the Velcro to the side wall HP ProLiant DL585 Server User Guide...
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8. Attach the front foam piece to the Velcro on the side wall of the chassis. Figure 4-6: Attaching the front foam piece to the Velcro 9. Remove the rear fan cage. Figure 4-7: Removing the rear fan cage HP ProLiant DL585 Server User Guide...
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11. Attach the rear foam piece to the Velcro on the side wall of the chassis. Figure 4-9: Attaching the rear foam piece to the Velcro 12. Reinstall the rear fan cage. 13. Reinstall the front fan cage. HP ProLiant DL585 Server User Guide...
— Up to 64 GB at 266 MHz with PC2100 or PC2700 DIMMs — Up to 48 GB at 333 MHz with PC2700 DIMMs — Up to 32 GB at 400 MHz with PC3200 DIMMs • Dual-channel memory architecture HP ProLiant DL585 Server User Guide...
DIMMs must populate three or fewer banks on a memory board with PC2700 DIMMs to maintain a memory clock speed of 333 MHz. NOTE: If all four banks (eight DIMM slots) are populated with PC2700 DIMMs, the maximum memory clock speed will be 266 MHz. 4-10 HP ProLiant DL585 Server User Guide...
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Installing hardware options Figure 4-10: DIMM slots Table 4-2: Processor memory board memory banks Slots Bank 1–2 Bank 1 3–4 Bank 2 5–6 Bank 3 7–8 Bank 4 HP ProLiant DL585 Server User Guide 4-11...
NOTE: PC3200 DIMMs are only supported by processor memory boards with four DIMM slots. Figure 4-11: DIMM slots Table 4-3: Processor memory board banks Slots Bank 5–6 Bank 1 7–8 Bank 2 4-12 HP ProLiant DL585 Server User Guide...
Eject button for universal media bay 1 Universal media bay 1 (diskette drive) Universal media bay 2 (CD-ROM drive) Eject button for universal media bay 2 5–8 SCSI hot-plug hard drive bays 0 through 3 HP ProLiant DL585 Server User Guide 4-13...
Installation of an optional hot-plug SCSI hard drive requires the following operations: • Determining the proper hot-plug hard drive installation order • Following the guidelines for installing SCSI devices • Installing a hot-plug hard drive 4-14 HP ProLiant DL585 Server User Guide...
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SCSI hard drive 2 SCSI hard drive 3 SCSI hard drive 4 Note: Simplex configuration equals all four drives in the server connected to one SCSI channel. Duplex configuration equals two drives per SCSI channel. HP ProLiant DL585 Server User Guide 4-15...
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Using drives with the same capacity provides the greatest storage space efficiency when the drives are grouped together into the same drive array. Removing a drive blank 1. Squeeze the ejector levers. 2. Remove the blank. Figure 4-14: Removing a drive blank 4-16 HP ProLiant DL585 Server User Guide...
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Installing hardware options Removing a hot-plug SCSI hard drive 1. Press the ejector lever release button. 2. Pull the ejector lever open. 3. Remove the hard drive. Figure 4-15: Removing a hot-plug SCSI hard drive HP ProLiant DL585 Server User Guide 4-17...
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LEDs, refer to Appendix E, “System LEDs and switches.” 5. If any of the LEDs indicates an error, refer to Appendix H, “Troubleshooting,” or refer to the HP Servers Troubleshooting Guide on the Documentation CD for instructions. 4-18...
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Figure 4-17: Locating the simplex/duplex switch 5. Move the switch from duplex to simplex. 6. Reinstall the access panel. 7. Restore the server to its operating position in the rack. 8. Power up the server. HP ProLiant DL585 Server User Guide 4-19...
4. Remove the access panel. Refer to “Removing the access panel” in Chapter 2, “Server operations.” 5. Install the SAS or SATA controller. Refer to the directions provided with the controller for installation instructions. 6. Disconnect all cables from the SCSI backplane, if applicable. 4-20 HP ProLiant DL585 Server User Guide...
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Figure 4-18: Removing the SCSI backplane 8. Install the power transfer board, and tighten the thumbscrew. Figure 4-19: Installing the power transfer board 9. Route and connect the power cable to the connector on the power transfer board. HP ProLiant DL585 Server User Guide 4-21...
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10. Route the SAS cables through the opening in the power transfer board and over the center wall. Figure 4-20: Connecting the SAS power cable CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. 4-22 HP ProLiant DL585 Server User Guide...
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12. Install the SAS hard drive cage, pulling the slack in the SAS cables over the center wall. Figure 4-22: Installing the SAS hard drive cage 13. Connect the SAS cables to the SAS controller. HP ProLiant DL585 Server User Guide 4-23...
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16. Install the hot-plug hard drives or hard drive blanks into the SAS hard drive cage. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 4-24 HP ProLiant DL585 Server User Guide...
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If only one hard drive is used, install it in the bay with the lowest number. • Hard drives must be SFF types. • Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array. HP ProLiant DL585 Server User Guide 4-25...
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Figure 4-25: Preparing the SAS or SATA hard drive for installation 2. Insert the hot-plug SAS or SATA hard drive into the drive cage. Be sure that the drive seats firmly into the connector in the back of the drive cage. 4-26 HP ProLiant DL585 Server User Guide...
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LEDs, refer to Appendix E, “System LEDs and switches.” If any of the LEDs indicates an error, refer to Appendix H, “Troubleshooting,” or refer to the HP Servers Troubleshooting Guide on the Documentation CD for instructions. HP ProLiant DL585 Server User Guide...
Table 4-6: Universal media bays Item Description Eject button for universal media bay 1 Universal media bay 1 (diskette drive) Universal media bay 2 (CD-ROM drive) Eject button for universal media bay 2 4-28 HP ProLiant DL585 Server User Guide...
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Refer to “Locating and removing the Torx T-15 tool” in Chapter 2, “Server operations.” Figure 4-28: Removing a drive from bay 1 Figure 4-29: Removing a drive from bay 2 HP ProLiant DL585 Server User Guide 4-29...
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2. Remove the existing universal media drive. Refer to the “Removing a universal media drive” section in this chapter. 3. Insert the desired universal media drive into the universal media bay until it seats. Figure 4-30: Installing a universal media drive 4-30 HP ProLiant DL585 Server User Guide...
The server supports redundant hot-plug fans in an N+1 configuration. Locating hot-plug fans Figure 4-31: Hot-plug fans Table 4-7: Hot-plug fans Item Description Item Description Fan 1 Fan 5 Fan 2 Fan 6 Fan 3 Fan 7 Fan 4 Fan 8 HP ProLiant DL585 Server User Guide 4-31...
3. Identify the nonfunctioning fan by locating an amber LED on the QuickFind diagnostic display or at the top of failed fan. 4. Remove the nonfunctioning fan. Figure 4-32: Removing a hot-plug fan 4-32 HP ProLiant DL585 Server User Guide...
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Figure 4-33: Installing a hot-plug fan 6. Be sure that the LED on the fan is green. 7. Reinstall the access panel. 8. Restore the server to its operating position in the rack. HP ProLiant DL585 Server User Guide 4-33...
Locating the power supplies Figure 4-34: Locating the power supplies Table 4-8: Power supplies Item Description Hot-plug power supply 1 (primary) Hot-plug power supply 2 (optional) 4-34 HP ProLiant DL585 Server User Guide...
2. Press the release button on the locking lever upward. 3. Pull down on the locking lever. 4. Remove the power supply or blank from the bay. Figure 4-35: Removing a power supply or blank HP ProLiant DL585 Server User Guide 4-35...
5. For shipment or for optional added security, install the retaining screw, which ships in a plastic bag with the power supply option kit. The pre-drilled hole for the screw is located on the bottom of the server. 4-36 HP ProLiant DL585 Server User Guide...
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Figure 4-37: Connecting the power cord to AC inlet 2 7. Secure the power cord with the retaining clip. Figure 4-38: Securing the power cord 8. Be sure that the power LEDs on the power supply are green. HP ProLiant DL585 Server User Guide 4-37...
Figure 4-39: PCI-X expansion slots and buses Table 4-9: PCI-X expansion slots and buses Item Slot Description Slot 1 Fifth bus 133-MHz Slot 2 Sixth bus 133-MHz Slot 3 Seventh bus 100-MHz Slot 4 Seventh bus 100-MHz continued 4-38 HP ProLiant DL585 Server User Guide...
Populate slots across different buses before populating two slots on the same bus. For more information about PCI-X bus architecture and numbering, refer to the white paper, PCI Bus Numbering in a Windows NT Environment, on the HP website at http://www.hp.com...
4. Press down on the expansion slot latch to release it. 5. Open the latch. 6. Remove the expansion slot cover. Figure 4-40: Releasing the expansion slot latch and removing the expansion slot cover 4-40 HP ProLiant DL585 Server User Guide...
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Figure 4-41: Locking the PCI-X retaining clip open 8. Install the expansion board in the slot, and apply even pressure to seat the board securely. 9. Close the expansion slot latch Figure 4-42: Installing a PCI-X expansion board HP ProLiant DL585 Server User Guide 4-41...
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Figure 4-43: Securing the PCI-X retaining clip 11. Connect any required cables to the expansion board. 12. Reinstall the access panel. 13. Restore the server to its operating position in the rack. 14. Power up the server. 4-42 HP ProLiant DL585 Server User Guide...
5i Plus Memory Module) • Fully transportable to another HP ProLiant DL585 Server in the data center NOTE: To easily transport protected cache data to another ProLiant DL585 server, remove the BBWCE and the 5i Plus Memory Module simultaneously. The BBWCE and 5i Plus Memory Module are connected to each other using a short cable.
4. Remove all PCI-X cables and any cards that might be installed. 5. Remove all processor memory boards. Refer to the “Processor memory boards” section in this chapter. 6. Remove the front fan cage. Figure 4-44: Removing the front fan cage 4-44 HP ProLiant DL585 Server User Guide...
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Installing hardware options 7. Align the BBWCE with the four stand-offs along the inside wall of the chassis, and press the enabler onto the stand-offs until it is securely seated. Figure 4-45: Installing the BBWCE HP ProLiant DL585 Server User Guide 4-45...
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Figure 4-46: Connecting the cable to the BBWCE 9. Reverse steps 1 through 8 to restore the server. After the BBWCE is installed, it takes up to 24 hours to completely charge the battery. 4-46 HP ProLiant DL585 Server User Guide...
ROM legacy USB support • ProLiant Essentials Foundation Pack • SmartStart Scripting Toolkit • HP Systems Insight Manager (HP SIM) • HP Insight Diagnostics utility • Automatic Server Recovery (ASR) • Integrated Management Log (IML) HP ProLiant DL585 Server User Guide...
To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To exit RBSU, press the F10 key. • To return to the previous menu, press the Esc key. HP ProLiant DL585 Server User Guide...
Automatic Server Recovery • Server asset tags • Advanced options • Utility language For a complete explanation of RBSU features and functions, refer to the ROM-Based Setup Utility User Guide on the Documentation CD. HP ProLiant DL585 Server User Guide...
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Diskette Write Control—Enables you to configure the write control of the removable media drive (diskette drive). The options are read and write or read only. • Diskette Boot Control—Enables you to have the system boot from the removable media device (diskette drive). HP ProLiant DL585 Server User Guide...
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IMPORTANT: If you forget your password, you can clear all passwords by resetting the system maintenance switch. Refer to “System board switches” in Appendix E, “System LEDs and switches.” HP ProLiant DL585 Server User Guide...
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Thermal Shutdown—Enables you to disable or enable the system automatic shutdown feature caused by a thermal caution event. This option is enabled by default. HP does not recommend disabling this feature. Server asset tags The Server Asset Tags menu enables you to access the Server Info Text. Server Info Text enables you to identify the system with an asset tracking number.
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The following table identifies the default settings for options in primary RBSU menus. For a complete explanation of RBSU features and functions, refer to the ROM-Based Setup Utility User Guide on the Documentation CD. HP ProLiant DL585 Server User Guide...
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Hard Drive (C:) IPL: 4 Server Passwords None Set Administrator Password None Set Power-On Password Disabled Network Server Mode QuickLock Disabled Automatic Server Recovery Enabled ASR Status 10 minutes ASR Timeout Thermal Shutdown Enabled continued HP ProLiant DL585 Server User Guide...
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POST F1 Prompt Enabled Disabled Wake On LAN ROM Selection Use current ROM Erase Non-volatile Memory None Set CPU Corrected (select 1 or 2) Enabled NMI Debug Button None Custom POST Message Enabled Advanced ECC Support HP ProLiant DL585 Server User Guide...
If a POST error occurs, the system halts, pending a user selection from the menu. To continue the boot process, press the F1 key, or select one of the other options on the menu. 5-10 HP ProLiant DL585 Server User Guide...
Guide on the Documentation CD or on the HP website at http://www.hp.com/servers/lights-out Integrated Lights-Out ROM-Based Setup Utility HP recommends using iLO RBSU to configure and set up iLO. iLO RBSU is designed to assist you with setting up iLO on a network; it is not intended for continued administration.
Server Configuration and Utilities 5. Exit iLO RBSU. HP recommends using DNS/DHCP with iLO to simplify installation. If DNS/DHCP cannot be used, use the following procedure to disable DNS/DHCP and to configure the IP address and the subnet mask: 1. Restart or power up the server.
ROM revisions. By default, the oldest ROM version is updated. This procedure is the same for both system and option ROMPaq utilities. If a power loss occurs during a firmware upgrade, redundant ROM support enables data recovery. HP ProLiant DL585 Server User Guide 5-13...
• Integrates with other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server 5-14 HP ProLiant DL585 Server User Guide...
USB mouse. During the ProLiant Essentials process, you must use a legacy PS/2 mouse. For a list of operating systems supported by the ProLiant DL585 server, refer to the operating system support matrix on the product website at http://hp.com/go/supportos...
It includes the Management CD, which contains the Intelligent Manageability products, including HP SIM, Management Agents, and ActiveUpdate. For ProLiant DL585 servers, the Foundation Pack also includes the SmartStart CD, which contains the SmartStart application and system utilities and operating system support software.
You can edit and modify settings in the scripted file at the subset level. For example, you can change ASR settings without having to change settings for boot controller order. For more information, refer to the SmartStart Scripting Toolkit User Guide. HP ProLiant DL585 Server User Guide 5-17...
HP and third-party devices. IMPORTANT: You must install and use HP SIM to benefit from the pre-failure warranties on processors, hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
— For Windows: Event Viewer or IML Viewer — For Linux: IML Viewer Application • From within HP Insight Diagnostics For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. HP ProLiant DL585 Server User Guide 5-19...
Class B devices are those that may reasonably be expected to be installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. HP ProLiant DL585 Server User Guide...
• Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help. HP ProLiant DL585 Server User Guide...
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. HP ProLiant DL585 Server User Guide...
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation HP ProLiant DL585 Server User Guide...
Low Voltage Directive 73/23/EEC • EMC Directive 89/336/EEC CE Compliance of this product is valid only if powered with the correct HP-provided and CE marked AC adapter. If this product has telecommunication functionality, it also complies with the essential requirements of: •...
• Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976.
Unless specific replacement instructions are provided as part of this guide, replacement is to be done by an authorized service provider using the HP spare designated for this product. For more information about battery replacement or proper disposal, contact your authorized reseller or your authorized service provider.
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. A-10 HP ProLiant DL585 Server User Guide...
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. HP ProLiant DL585 Server User Guide...
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. NOTE: For more information on static electricity or for assistance with product installation, contact your authorized reseller. HP ProLiant DL585 Server User Guide...
When the server no longer automatically displays the correct date and time, you might need to replace the battery that provides power to the real-time clock. Under normal use, battery life is usually about five to 10 years. Use an HP 220-mAh lithium, 3-V replacement battery.
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System battery Figure C-1: Battery location on the system board 5. Remove the existing battery. Figure C-2: Removing a battery HP ProLiant DL585 Server User Guide...
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Figure C-3: Installing a new battery 7. Install the access panel. 8. Restore the server to its operating position in the rack. 9. Run RBSU to reconfigure the system if the settings were lost. HP ProLiant DL585 Server User Guide...
CAUTION: Route the SCSI cables through the SCSI cable guides on the front fan cage to prevent damage to the SCSI cables. Cabling an optional SCSI controller to the 4 x 1 drive cage in duplex mode Figure D-1: Cabling a SCSI controller (duplex mode) HP ProLiant DL585 Server User Guide...
Cabling guidelines Cabling an optional SCSI controller to the 4 x 1 drive cage in simplex mode Figure D-2: Cabling a SCSI controller (simplex mode) HP ProLiant DL585 Server User Guide...
Cabling guidelines Cabling the optional SAS hard drive cage Connecting and routing the cables Figure D-3: Connecting and routing the SAS or SATA power and data cables HP ProLiant DL585 Server User Guide...
Cabling guidelines Cabling the optional SAS or SATA controller Figure D-4: Cabling the SAS hard drive cage to the controller Cabling the BBWCE Figure D-5: Cabling the BBWCE module to the 5i Plus Memory Module HP ProLiant DL585 Server User Guide...
This appendix discusses the following types and locations of LEDs: • Front panel • Hot-plug SCSI hard drive • Hot-plug SAS or SATA hard drives • Hot-plug fans • Hot-plug power supplies • • BBWCE • QuickFind diagnostic display HP ProLiant DL585 Server User Guide...
Red = System critical External health Amber = System degraded Off = System off/Standby Power Green = On Amber = Off (auxiliary power only) Off = Power cord not attached to the server or power supply failure HP ProLiant DL585 Server User Guide...
On = Drive is part of an array and is currently working Flashing = Online activity Off = No online activity Fault status On = Drive failure Flashing = Fault process activity Off = No fault process activity HP ProLiant DL585 Server User Guide...
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The drive is online and configured as part of an array. On or Do not remove the drive. Removing a drive during flashing this process causes data loss. The drive is online and being accessed. HP ProLiant DL585 Server User Guide...
Off = No fault process activity Online/Activity Status Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity HP ProLiant DL585 Server User Guide...
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The drive is active, but a predictive failure alert regularly (1 Hz) has been received for this drive. Replace the drive as soon as possible. Flashing irregularly The drive is active, and it is operating normally. continued HP ProLiant DL585 Server User Guide...
Figure E-4: Hot-plug fan LED Table E-6: Hot-plug fan LED LED Status Description Power is not applied to the fan Green Power is applied to the fan and the fan is functional Amber Fan failure HP ProLiant DL585 Server User Guide...
No AC power No power to this specific power supply -Or- Power supply failure Blinking AC power present System in standby mode Power supply on and working properly Blinking Power supply current limit exceeded HP ProLiant DL585 Server User Guide...
Description LED color Status Activity LED Green On or flashing = Network activity Off = No network activity Link LED Green On = Linked to the network Off = Not linked to the network HP ProLiant DL585 Server User Guide...
Amber (1) Blinking Open in the circuit between the positive and negative terminals of the battery module Amber (1) Battery module status is normal continued E-10 HP ProLiant DL585 Server User Guide...
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If neither LED blinks after 15 seconds, it is safe to remove the cable from the battery module. When the server is on, review the POST message before plugging or unplugging the cable from the battery module. HP ProLiant DL585 Server User Guide E-11...
If fan is installed and seated properly, replace the fan. Processor Off = Normal Processor pre-failure notification. Inspect the IML logs and POST messages. On = Attention required Processor might need to be replaced. continued E-12 HP ProLiant DL585 Server User Guide...
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IML or POST messages On = Attention required I/O power fault Off = Normal A power fault on the system I/O board occurred. If problem persists, replace the On = Attention required system I/O board. continued HP ProLiant DL585 Server User Guide E-13...
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(see amber LEDs for which slots might have caused the error). Reseat the adapter cards. If problem persists, remove or replace one or both of the cards. E-14 HP ProLiant DL585 Server User Guide...
System maintenance switch (SW3) • System ID switch (SW4) • iLO/Redundant ROM Override switch (SW5) This section provides figures and tables to identify the locations, positions, functions, and settings for each of these switches. HP ProLiant DL585 Server User Guide E-15...
Both settings enable Closed (on) you to read from and The diskette drive boots write to the diskette regardless of the configuration. after the system completes the boot sequence. continued E-16 HP ProLiant DL585 Server User Guide...
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NVRAM is invalid, and configuration is lost. Reserved Reserved CAUTION: When maintenance mode is turned on (the maintenance switch is set to on/closed) and the system is powered up, NVRAM configuration is invalidated. HP ProLiant DL585 Server User Guide E-17...
System LEDs and switches System ID switch (SW4) Figure E-10: System ID switch (SW4) Table E-12: System ID switch (SW4) Position Description 1 through 3 Reserved E-18 HP ProLiant DL585 Server User Guide...
The override allows Open (off) override the administrator full Normal access to the iLO Closed (on) processor. Override Redundant Forces booting from Open (off) bootblock the redundant Normal select bootblock Closed (on) Redundant bootblock (ROM) HP ProLiant DL585 Server User Guide E-19...
Use POST error messages to assist in troubleshooting and performing basic diagnostic functions in the server. For a complete listing of error messages and other troubleshooting information, refer to the HP Servers Troubleshooting Guide provided on the Documentation CD or online on the product page at http://ww.hp.com...
Rated input frequency 47 Hz to 63 Hz Rated input current U.S. input requirements Rated input voltage 90 V to 132 V Rate input frequency 47 Hz to 63 Hz Rated input current 12 A continued HP ProLiant DL585 Server User Guide...
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10° to 35°C (50° to 95°F) Non-operating -30° to 60°C (-20° to 140°F) Relative humidity (non-condensing) Operating 20% to 80% Non-operating 5% to 90% Maximum wet bulb temperature 38.7°C (101.7°F) Heat dissipation 3900 BTU/Hr HP ProLiant DL585 Server User Guide...
“System LEDs and switches.” For a more detailed discussion of troubleshooting techniques, diagnostic tools, error messages, and preventative maintenance, refer to the HP Servers Troubleshooting Guide included on the Documentation CD that ships with the server. WARNING: A risk of personal injury exists from hazardous energy levels. The...
Other information resources This section provides a list of reference information available for the server. For troubleshooting information beyond the scope of this guide, both general and specific to this server, refer to Table H-8. HP ProLiant DL585 Server User Guide...
LEDs. NOTE: For more information about the location and status of LEDs, refer to Appendix E, “System LEDs and switches.” For more information about power, refer to the HP Servers Troubleshooting Guide. 4. Look at the interlock LEDs on the hood label. If any LEDs are amber, reseat the component.
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ProLiant logo b. BIOS information c. Copyright information d. Processor initialization e. Multi-initiator configuration IMPORTANT: Select the multi-initiator configuration utility (CRTL-A) only to support HP storage and clustering options. PXE initialization g. Option ROMs h. SCSI devices The operating system loads to complete the boot process.
If no, refer to Table H-5. Question 5: If yes, use the POST messages for further diagnosis. Refer to Table H-6 for details. Is the monitor displaying information? If no, refer to Table H-6. HP ProLiant DL585 Server User Guide...
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If the system power button LED is amber, press the Power On/Standby button. Refer to Table H-3. Note: For cabling configurations, refer to Appendix D, “Cabling guidelines.” For LED locations and functions, refer to Appendix E, “System LEDs and switches.” HP ProLiant DL585 Server User Guide...
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If the system power button LED is green, refer to Table H-4. Note: For cabling configurations, refer to Appendix D, “Cabling guidelines.” For LED locations and functions, refer to Appendix E, “System LEDs and switches.” HP ProLiant DL585 Server User Guide...
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Refer to Table H-5 if the external health LED is green. Note: For cabling configurations, refer to Appendix D, “Cabling guidelines.” For LED locations and functions, refer to Appendix E, “System LEDs and switches.” HP ProLiant DL585 Server User Guide...
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Documentation CD that ships with the One memory bank is valid, but server. another bank has an unsupported DIMM type installed. Contact an authorized service provider for replacement parts and service. A redundant fan has failed. continued HP ProLiant DL585 Server User Guide...
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Inspect the diagnostic LED panel to configuration error determine if one of the processor memory boards has both its PPM and BRD LEDs illuminated. Ensure that processor and PPM are properly installed on the processor memory board. H-10 HP ProLiant DL585 Server User Guide...
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Inspect the iLO logs for any temperature-related warnings. If the internal health LED is green, refer to Table H-6. Note: For LED locations and functions, refer to Appendix E, “System LEDs and switches.” HP ProLiant DL585 Server User Guide H-11...
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Video might not be If a video card is installed, be sure that the video cable connected properly. is properly connected. Verify the video connections. Refer to the HP Servers Troubleshooting Guide. Clear NVRAM. Refer to the Caution following the NVRAM might be table.
After the server has passed POST, you might still encounter errors, such as an inability to load the operating system. Use Table H-7 to troubleshoot server installation problems that occur after the initial boot. Refer to the HP Servers Troubleshooting Guide for more information. Table H-7: Problems after initial boot Problem...
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System Erase during Utility. Read the Caution at the end of the installation. table. Refer to the instructions in the HP Servers Troubleshooting Guide. CMOS is not cleared. Run the System Erase Utility. Read the Caution at the end of the table.
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CAUTION: The System Erase Utility causes loss of all configuration information, as well as loss of existing data on all connected hard drives. Please read the appropriate section and the associated warning in the HP Servers Troubleshooting Guide before performing this operation.
Locate this guide on the Documentation CD that ships with the server and on the product website at http://www.hp.com. Follow the link for maintenance and service guides, and download the document provided for the server.
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C-1 square-hole rack 3-20 Battery-Backed Write Cache cables features 4-43 Battery-Backed Write Cache D-4 Battery-Backed Write Cache Enabler FCC compliance statement A-4 5i Plus Memory Module, SCSI controller D-1 connecting 4-46 cabling HP ProLiant DL585 Server User Guide Index-1...
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4-30 closing 4-41 location 4-28 opening 4-40 removing 4-29 expansion slots drive bays features 4-38 drive blank, removing 4-16 white paper 4-39 hot-plug hard drive, installing 4-18 Index-2 HP ProLiant DL585 Server User Guide...
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E-3 hard drives, hot-plug installation 4-16 fault status E-3 occupational safety and health 3-13 online status E-3 rack model installation 3-10 hot-plug hard drives See hard drives, hot- SAS hard drive 4-25 plug HP ProLiant DL585 Server User Guide Index-3...
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HP Insight Diagnostics 5-18 SATA hard drive 4-26 HP Servers Troubleshooting Guide F-1 system battery C-1, C-3 HP SIM See HP Systems Insight Manager installing, hardware options 3-7 HP Systems Insight Manager 5-18 Integrated Management Log 5-19 HP website xiii...
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4-38 Memory Module, 5i Plus load balancing 4-38 cabling D-4 non-hot-plug expansion board, connecting 4-46 installing 4-40 locating D-4 peak frequency 4-38 mouse compliance statement A-4 performance balancing 4-39 slot population 4-39 HP ProLiant DL585 Server User Guide Index-5...
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3-19 sliding the server in 3-16 thumbscrews 3-16 rack rail assemblies QuickFind Diagnostic Display adjusting 3-12 LEDs, location E-12 rail compression lever 3-11 LEDs, status E-12 rack template marking the rack 3-10 Index-6 HP ProLiant DL585 Server User Guide...
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3-8 system battery C-2 SAS controller Torx T-15 tool 2-3 cabling D-4 replacing installing 4-20 fans, hot-plug 4-32 SAS hard drive server in rack 2-6 guidelines 4-25 requirements installing 4-20, 4-26 airflow 3-3 HP ProLiant DL585 Server User Guide Index-7...
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G-1 (SW5) E-19 weight G-1 locating E-15 Server Asset Tags 5-6 System Erase Utility server error messages F-1 caution H-13 server features 1-1 uses H-13 server registration 3-28 system ID switch (SW4) Index-8 HP ProLiant DL585 Server User Guide...
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5-15 installation problems H-13, H-14 warranty H-16 internal health LED H-9 weight, warning 3-13 memory problems H-13 white papers, PCI-X bus numbering 4-39 monitor information H-12 new hardware added H-14 HP ProLiant DL585 Server User Guide Index-9...