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HP ProLiant DL585 User Manual

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HP ProLiant DL585 Server

User Guide

July 2004 (Third Edition)
Part Number 358707-003

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Table of Contents
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  Summary of Contents for HP ProLiant DL585

  • Page 1: User Guide

    HP ProLiant DL585 Server User Guide July 2004 (Third Edition) Part Number 358707-003...
  • Page 2 The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Powering Down the Server....................2-1 Locating and Removing the Torx T-15 Tool ............2-3 Extending the Server from the Rack ................. 2-4 Removing the Access Panel .................... 2-7 Installing the Access Panel ..................2-8 HP ProLiant DL585 Server User Guide...
  • Page 4 Minimum Memory Requirements ................4-5 Memory Population Guidelines.................4-6 Internal Storage and Media Areas..................4-7 Locating the Internal Storage and Universal Media Drives ........4-7 Hot-Plug SCSI Hard Drive Options ................4-8 Universal Media Bays .....................4-14 Hot-Plug Fans ........................4-18 HP ProLiant DL585 Server User Guide...
  • Page 5 Single Source ......................5-16 Regular Updates...................... 5-16 Subscription Service ....................5-17 SmartStart Scripting Toolkit..................5-17 HP Systems Insight Manager ..................5-18 HP Insight Diagnostics Utility..................5-18 Automatic Server Recovery ..................5-18 Integrated Management Log..................5-19 HP ProLiant DL585 Server User Guide...
  • Page 6 Cabling an Optional SCSI Controller to the 4 x 1 Drive Cage in Duplex Mode ..D-1 Cabling an Optional SCSI Controller to the 4 x 1 Drive Cage in Simplex Mode..D-2 Cabling the Battery-Backed Write Cache Enabler ............D-2 HP ProLiant DL585 Server User Guide...
  • Page 7 Identifying the UID LED (1) and Power On/Standby buttons (2) ......2-2 Removing the Torx T-15 tool ................... 2-3 Loosening the front panel thumbscrews ..............2-4 Extending the server from the rack ................2-5 HP ProLiant DL585 Server User Guide...
  • Page 8 Locating the simplex/duplex switch................4-13 4-10 Locating the universal media bays ................4-14 4-11 Removing a drive from bay 1..................4-15 4-12 Removing a drive from bay 2..................4-16 4-13 Installing a universal media drive ................4-17 4-14 Hot-plug fans......................4-18 viii HP ProLiant DL585 Server User Guide...
  • Page 9 System ID switch (SW4) ..................E-16 E-10 iLO/ Redundant ROM Override switch (SW5) ............E-17 List of Tables Rack-Mounting Hardware ..................3-9 Rear Panel Components..................3-17 Processor Memory Boards..................4-3 Processor Memory Board Memory Banks..............4-6 HP ProLiant DL585 Server User Guide...
  • Page 10 Is the System Power LED Green? ................H-7 Is the External Health LED Green?................H-8 Is the Internal Health LED Green?................H-9 Is the Monitor Displaying Information?..............H-12 Problems After Initial Boot ..................H-13 Troubleshooting Resources ..................H-16 HP ProLiant DL585 Server User Guide...
  • Page 11: About This Guide

    HP ProLiant DL585 server. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 12 WARNING: To reduce the risk of personal injury or damage to the Weight in kg equipment, observe local occupational health and safety requirements Weight in lb and guidelines for manual material handling. HP ProLiant DL585 Server User Guide...
  • Page 13: Rack Stability

    IMPORTANT: Text set off in this manner presents essential information to explain a concept or complete a task. NOTE: Text set off in this manner presents additional information to emphasize or supplement important points of the main text. HP ProLiant DL585 Server User Guide xiii...
  • Page 14: Related Documents

    Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center.
  • Page 15: Hp Website

    Third-party hardware or software • Operating system type and revision level HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com Authorized Reseller For the name of your nearest authorized reseller: •...
  • Page 16: Server Features

    Server Features The HP ProLiant DL585 server is the ideal solution for enterprise customers who require a rack optimized, four-way server that delivers outstanding performance and high levels of availability for highly complex, business-critical applications. Outstanding performance levels are achieved through superior engineering design and the use of such industry-standard technologies as: •...
  • Page 17 Server Features The ProLiant DL585 server achieves unparalleled ease of manageability and serviceability with the following: • Integration of standard remote management capability through Integrated Lights-Out (iLO) technology • Virtually toolless and cableless mechanical design • ROM-Based Setup Utility (RBSU) •...
  • Page 18: Server Operations

    IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server. 1. Back up the server data. 2. Shut down the operating system as directed by the operating system documentation. HP ProLiant DL585 Server User Guide...
  • Page 19 On/Standby buttons (2) 5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button. 6. Disconnect the power cords. The system is now without power. HP ProLiant DL585 Server User Guide...
  • Page 20: Locating And Removing The Torx T-15 Tool

    Locating and Removing the Torx T-15 Tool 1. Locate the Torx T-15 tool on the back of the server. 2. Slide the tool upward out of the retaining clips. Figure 2-2: Removing the Torx T-15 tool HP ProLiant DL585 Server User Guide...
  • Page 21: Extending The Server From The Rack

    Server Operations Extending the Server from the Rack 1. Loosen the thumbscrews that secure the server to the front of the rack. Figure 2-3: Loosening the front panel thumbscrews HP ProLiant DL585 Server User Guide...
  • Page 22: Extending The Server From The Rack

    Server Operations 2. Extend the server on the rack rails until the server rail-release latches engage. Figure 2-4: Extending the server from the rack HP ProLiant DL585 Server User Guide...
  • Page 23: Sliding The Server Into The Rack

    3. After performing the installation or maintenance procedure, press the rail-release levers at the front of both server rails and slide the server into the rack. Figure 2-5: Sliding the server into the rack 4. Secure the server by tightening the thumbscrews. HP ProLiant DL585 Server User Guide...
  • Page 24: Removing The Access Panel

    2. Extend the server from the rack. Refer to the “Extending the Server from the Rack” section earlier in this chapter. 3. Unlock the access panel latch (1). 4. Lift up on the latch (2) and remove the access panel (3). Figure 2-6: Removing the access panel HP ProLiant DL585 Server User Guide...
  • Page 25: Installing The Access Panel

    1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2. Push down on the latch. The access panel slides to a closed position. HP ProLiant DL585 Server User Guide...
  • Page 26: Server Setup

    Server Setup Optional Installation Services You may choose to have HP install the system. The installation service can be purchased as a Care Pack packaged service or as a customized service agreement to meet your specific requirements. Some of the Care Pack services are as follows: •...
  • Page 27: Rack Planning Resources

    Server Setup Rack Planning Resources The rack resource kit ships with all HP 9000, 10000, and H9 series racks. A summary of the content of each resource follows: • Custom Builder is a web-based service for configuring one or many racks. Rack configurations can be created using: —...
  • Page 28: Optimum Environment

    Server Setup Optimum Environment When installing the ProLiant DL585 server in a rack, select a location that meets the environmental standards described in the following sections. Space and Airflow Requirements To enable servicing and adequate airflow, observe the following spatial requirements when deciding where to install the rack: •...
  • Page 29: Temperature Requirements

    Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s recommended ambient operating temperature (TMRA). HP ProLiant DL585 Server User Guide...
  • Page 30: Power Requirements

    The overall system AC current load must not exceed 80 percent of the branch circuit AC current rating. • Do not use common outlet strips for this equipment. • Provide a separate electrical circuit for the server. HP ProLiant DL585 Server User Guide...
  • Page 31: Grounding Requirements

    Because of the high ground leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a power distribution unit (PDU) that is either permanently wired to the branch circuit of the building or includes a nondetachable cord that is wired to an industrial-style plug.
  • Page 32: Rack Warnings And Cautions

    Installing Hardware Options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to Chapter 4, “Hardware Options Installation.” HP ProLiant DL585 Server User Guide...
  • Page 33: Removing Shipping Bracket From Pci Slots

    The contents of the server-shipping carton include: • Server • Setup documentation, Documentation CD, and software products • Power cords • Rack-mounting hardware HP ProLiant DL585 Server User Guide...
  • Page 34: Rack-Mounting Hardware

    Application software diskettes • Options to be installed Figure 3-2: Rack-mounting hardware Table 3-1: Rack-Mounting Hardware Item Description Item Description Rack rail assemblies (2) Round-hole bracket Server rails (2) Square-hole bracket Cable management arm Rack template HP ProLiant DL585 Server User Guide...
  • Page 35: Installing The Server Into The Rack

    WARNING: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. Figure 3-3: Measuring with the template 3-10 HP ProLiant DL585 Server User Guide...
  • Page 36: Pulling The Rail Compression Lever

    4. Insert the two rail tabs from the end of the rack rail assembly into the marked holes on the inside of the rear of the rack. Figure 3-5: Inserting the rail tabs on the rear of the rack HP ProLiant DL585 Server User Guide 3-11...
  • Page 37: Inserting The Rail Tabs On The Front Of The Rack

    Figure 3-6: Inserting the rail tabs on the front of the rack 7. Release the rail compression lever to seat the tabs in the rack post. 8. Repeat steps 2 through 7 for the other rail. 3-12 HP ProLiant DL585 Server User Guide...
  • Page 38: Attaching A Server Rail To The Server

    • Get help to lift and maneuver the server. 10. Remove the power supplies. For more information refer to “Removing a Redundant Hot-Plug Power Supply or Blank” in Chapter 4, “Hardware Options Installation.” HP ProLiant DL585 Server User Guide 3-13...
  • Page 39: Locking The Inner Slide Rails Into Place

    11. Pull the inner slide rail forward from each rack rail assembly until it locks into place. 12. Slide the inner bearing brace forward until it stops. Figure 3-8: Locking the inner slide rails into place 3-14 HP ProLiant DL585 Server User Guide...
  • Page 40: Loading The Server Onto The Rack Rails

    13. Lift the server using the four lift handles on the sides of the server. 14. Align the server and carefully insert the server rail into the inner slide rail until the rail-release levers engage. Figure 3-9: Loading the server onto the rack rails HP ProLiant DL585 Server User Guide 3-15...
  • Page 41: Sliding The Server To The Rear Of The Rack

    Figure 3-10: Sliding the server to the rear of the rack 16. Tighten the thumbscrews to secure the server to the rack. Figure 3-11: Tightening the thumbscrews 17. Reinstall the power supplies. 3-16 HP ProLiant DL585 Server User Guide...
  • Page 42: Connecting The Power Cord And Peripheral Devices

    Integrated Lights-Out Manager connector USB connector 1 USB connector 2 Rear Unit Identification button and LED Keyboard connector Mouse connector Video connector Serial connector NIC 2 NIC 1 AC inlet 1(primary) AC inlet 2 (optional) HP ProLiant DL585 Server User Guide 3-17...
  • Page 43: Connecting The Power Cord

    1. Plug the power cord in to the appropriate power supply AC power connector. NOTE: The power connector for the primary power supply is inlet number one; the power connector for the redundant hot-plug power supply is inlet number two. Figure 3-13: Connecting the power cord 3-18 HP ProLiant DL585 Server User Guide...
  • Page 44: Securing The Power Cord

    Server Setup 2. Secure the power cord with the retaining clip. Figure 3-14: Securing the power cord HP ProLiant DL585 Server User Guide 3-19...
  • Page 45: Attaching The Cable Management Arm

    2. Insert the bracket hooks into the square holes on the rack, and then push down to secure. 3. Tighten the thumbscrew to stabilize the cable management arm on the rack. Figure 3-15: Securing the cable management arm to the square-hole rack 3-20 HP ProLiant DL585 Server User Guide...
  • Page 46: Attaching The Cable Management Arm To A Round-Hole Rack

    Attaching the Cable Management Arm to a Round-Hole Rack 1. Remove the square-hole bracket from the cable management arm by pulling out the spring-activated fasteners, and then pulling out the bracket. Figure 3-16: Removing the square-hole bracket HP ProLiant DL585 Server User Guide 3-21...
  • Page 47: Attaching The Round-Hole Bracket To The Cable Management Arm

    2. Attach the round-hole bracket by pulling out the spring-activated fasteners on the cable management arm, and then inserting the bracket in between them. Figure 3-17: Attaching the round-hole bracket to the cable management arm 3. Slide the bracket onto the rack. 3-22 HP ProLiant DL585 Server User Guide...
  • Page 48: Attaching The Cable Management Arm To The Round-Hole Rack

    Server Setup 4. Attach the cable management arm to the round-hole rack, and then secure the thumbscrews. Figure 3-18: Attaching the cable management arm to the round-hole rack HP ProLiant DL585 Server User Guide 3-23...
  • Page 49: Attaching The Cable Management Arm To The Server

    1. Loosen the thumbscrews on the front of the server to enable the server to slide forward. 2. Align the keyholes on the cable management arm with the posts on the server, and then secure with the thumbscrew. Figure 3-19: Attaching the cable management arm to the server 3-24 HP ProLiant DL585 Server User Guide...
  • Page 50: Securing The Cables To The Cable Management Arm

    1. Align the pivot points of the cable management arm by sliding the server as needed. Figure 3-20: Aligning the cable management arm pivot points 2. Pivot the arm away from the server. Figure 3-21: Pivoting the cable management arm HP ProLiant DL585 Server User Guide 3-25...
  • Page 51: Securing Cables To The Cable Management Arm

    Figure 3-22: Securing cables to the cable management 4. Close the cable management arm and finish securing the cables. Figure 3-23: Closing the cable management arm 5. Secure the server to the rack. 3-26 HP ProLiant DL585 Server User Guide...
  • Page 52: Powering Up And Configuring The Server

    English language and a Microsoft Windows Server 2003 installation. For more information about the automatic configuration, refer to the HP ROM Based Setup Utility User Guide located on the Documentation CD. Installing the Operating System To operate properly, the server must have a supported operating system.
  • Page 53: Registering The Server

    • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant DL585 Server Maintenance and Service Guide can be accessed through the Documentation CD or the product website: www.hp.com 3-28 HP ProLiant DL585 Server User Guide...
  • Page 54: Hardware Options Installation

    WARNING: To reduce the risk of personal injury from surfaces, allow the drives and internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. HP ProLiant DL585 Server User Guide...
  • Page 55: Processor Memory Boards

    CAUTION: Update the ROM to be sure that the system ROM recognizes the new processor you are installing. For the most recent ROMPaq, refer to the HP website and follow the support link on the product website.
  • Page 56: Locating The Processor Memory Boards

    2. Extend the server from the rack. Refer to “Extending the Server from the Rack” in Chapter 2, “Server Operations.” 3. Remove the access panel. Refer to “Removing the Access Panel” in Chapter 2, “Server Operations.” HP ProLiant DL585 Server User Guide...
  • Page 57: Installing A Processor Memory Board

    Figure 4-2: Installing a processor memory board 6. Reinstall the access panel. 7. Restore the server to its operating position in the rack. 8. Power up the server. NOTE: The ROM sets the processing frequency during the Power-On Self-Test (POST). HP ProLiant DL585 Server User Guide...
  • Page 58: Memory Options

    All DIMMs on a processor memory board must have the same part number. NOTE: Processor memory boards in slots 1, 3, and 4 may be installed without memory; however, this may not result in optimal performance. HP ProLiant DL585 Server User Guide...
  • Page 59: Memory Population Guidelines

    DIMMs to maintain a memory clock speed of 333 MHz. Figure 4-3: DIMM slots Table 4-2: Processor Memory Board Memory Banks Slots Bank 1 - 2 Bank 1 3 - 4 Bank 2 5 - 6 Bank 3 7 - 8 Bank 4 HP ProLiant DL585 Server User Guide...
  • Page 60: Internal Storage And Media Areas

    Eject button for universal media bay 1 Universal media bay 1 (diskette drive) Universal media bay 2 (CD-ROM drive) Eject button for universal media bay 2 5 – 8 SCSI hot-plug hard drive bays 0 through 3 HP ProLiant DL585 Server User Guide...
  • Page 61: Hot-Plug Scsi Hard Drive Options

    Installation of an optional hot-plug hard drive requires the following operations: • Determining the proper hot-plug hard drive installation order • Following the guidelines for installing SCSI devices • Installing a hot-plug hard drive HP ProLiant DL585 Server User Guide...
  • Page 62: Hot-Plug Scsi Hard Drives And Scsi Id Numbers

    SCSI hard drive 2 SCSI hard drive 3 SCSI hard drive 4 Note: Simplex configuration equals all four drives in the server connected to one SCSI channel. Duplex configuration equals two drives per SCSI channel. HP ProLiant DL585 Server User Guide...
  • Page 63: Removing A Drive Blank

    Removing a Drive Blank To remove a drive blank from the drive cage: 1. Squeeze the ejector levers. 2. Remove the blank. Figure 4-6: Removing a drive blank 4-10 HP ProLiant DL585 Server User Guide...
  • Page 64: Removing A Nonfunctioning Scsi Hard Drive

    To remove a nonfunctioning SCSI hard drive from the drive cage: 1. Press the ejector lever release button. 2. Pull the ejector lever open. 3. Remove the hard drive. Figure 4-7: Removing a nonfunctioning SCSI hard drive HP ProLiant DL585 Server User Guide 4-11...
  • Page 65: Installing A Hot-Plug Scsi Hard Drive

    LEDs, refer to Appendix E, “System LEDs and Switches.” 5. If any of the LEDs indicates an error, refer to Appendix H, “Troubleshooting,” or refer to the HP Servers Troubleshooting Guide on the Documentation CD for instructions. 4-12...
  • Page 66: Locating The Simplex/Duplex Switch

    Figure 4-9: Locating the simplex/duplex switch 5. Move the switch from duplex to simplex. 6. Reinstall the access panel. 7. Restore the server to its operating position in the rack. 8. Power up the server. HP ProLiant DL585 Server User Guide 4-13...
  • Page 67: Universal Media Bays

    Table 4-5: Universal Media Bays Item Description Eject button for universal media bay 1 Universal media bay 1 (diskette drive) Universal media bay 2 (CD-ROM drive) Eject button for universal media bay 2 4-14 HP ProLiant DL585 Server User Guide...
  • Page 68: Removing A Drive From Bay 1

    2. Use the Torx T-15 tool to press the appropriate ejection button, and pull the universal media drive out of the universal media bay. Refer to “Locating and Removing the Torx T-15 Tool” in Chapter 2, “Server Operations.” Figure 4-11: Removing a drive from bay 1 HP ProLiant DL585 Server User Guide 4-15...
  • Page 69 Hardware Options Installation Figure 4-12: Removing a drive from bay 2 4-16 HP ProLiant DL585 Server User Guide...
  • Page 70: Installing A Universal Media Drive

    2. Remove the existing universal media drive. Refer to the “Removing a Universal Media Drive” section earlier in this chapter. 3. Insert the desired universal media drive into the universal media bay until it seats. Figure 4-13: Installing a universal media drive HP ProLiant DL585 Server User Guide 4-17...
  • Page 71: Hot-Plug Fans

    The server supports redundant hot-plug fans in an N+1 configuration. Locating Hot-Plug Fans Figure 4-14: Hot-plug fans Table 4-6: Hot-Plug Fans Item Description Item Description Fan 1 Fan 5 Fan 2 Fan 6 Fan 3 Fan 7 Fan 4 Fan 8 4-18 HP ProLiant DL585 Server User Guide...
  • Page 72: Replacing A Hot-Plug Fan

    3. Identify the nonfunctioning fan by checking for an amber LED on the QuickFind Diagnostic Display or at the top of failed fan. 4. Remove the nonfunctioning fan. Figure 4-15: Removing a hot-plug fan HP ProLiant DL585 Server User Guide 4-19...
  • Page 73: Installing A Hot-Plug Fan

    Figure 4-16: Installing a hot-plug fan 6. Be sure that the LED on the fan is green. 7. Reinstall the access panel. 8. Restore the server to its operating position in the rack. 4-20 HP ProLiant DL585 Server User Guide...
  • Page 74: Hot-Plug Power Supplies

    Locating the Power Supplies Figure 4-17: Locating the power supplies Table 4-7: Power Supplies Item Description Hot-plug power supply 1 (primary) Hot-plug power supply 2 (optional) HP ProLiant DL585 Server User Guide 4-21...
  • Page 75: Removing A Redundant Hot-Plug Power Supply Or Blank

    2. Press the release button on the locking lever upward. 3. Pull down on the locking lever. 4. Remove the power supply or blank out of the bay. Figure 4-18: Removing a power supply or blank 4-22 HP ProLiant DL585 Server User Guide...
  • Page 76: Installing A Redundant Hot-Plug Power Supply

    5. For shipment or for optional added security, install the retaining screw, which ships in a plastic bag with the power supply option kit. The pre-drilled hole for the screw is located on the bottom of the server. HP ProLiant DL585 Server User Guide 4-23...
  • Page 77 Figure 4-20: Connecting the power cord to AC inlet 2 7. Secure the power cord with the retaining clip. Figure 4-21: Securing the power cord 8. Be sure that the power LEDs on the power supply are green. 4-24 HP ProLiant DL585 Server User Guide...
  • Page 78: Pci-X Expansion Boards

    Figure 4-22: PCI-X expansion slots and buses Table 4-8: PCI-X Expansion Slots and Buses Item Slot Description Slot 1 Fifth bus 133-MHz Slot 2 Sixth bus 133-MHz Slot 3 Seventh bus 100-Mhz Slot 4 Seventh bus 100-Mhz continued HP ProLiant DL585 Server User Guide 4-25...
  • Page 79: Performance Balancing

    Populate slots across different buses before populating two slots on the same bus. For more information about PCI-X bus architecture and numbering, refer to the white paper, PCI Bus Numbering in a Windows NT Environment, on the HP website at: www.hp.com...
  • Page 80: Installing An Expansion Board

    4. Press down on the expansion slot latch to release it. 5. Open the latch. 6. Remove the expansion slot cover. Figure 4-23: Releasing the expansion slot latch and removing the expansion slot cover HP ProLiant DL585 Server User Guide 4-27...
  • Page 81: Locking The Pci-X Retaining Clip Open

    Figure 4-24: Locking the PCI-X retaining clip open 8. Install the expansion board in the slot and apply even pressure to seat the board securely. 9. Close the expansion slot latch. Figure 4-25: Installing a PCI-X expansion board 4-28 HP ProLiant DL585 Server User Guide...
  • Page 82: Securing The Pci-X Retaining Clip

    Figure 4-26: Securing the PCI-X retaining clip 11. Connect any required cables to the expansion board. 12. Reinstall the access panel. 13. Restore the server to its operating position in the rack. 14. Power up the server. HP ProLiant DL585 Server User Guide 4-29...
  • Page 83: Battery-Backed Write Cache Enabler (Bbwce)

    • Fully transportable to another ProLiant DL585 server in the data center NOTE: In order to easily transport protected cache data to another ProLiant DL585 server, remove the BBWCE and the 5i Plus Memory Module simultaneously. The BBWCE and 5i Plus Memory Module are connected to each other using a short cable.
  • Page 84: Installing The Battery-Backed Write Cache Enabler

    4. Remove all PCI-X cables and any cards that may be installed. 5. Remove all processor memory boards. Refer to the “Processor Memory Boards” section earlier in this chapter. 6. Remove the front fan cage. Figure 4-27: Removing the front fan cage HP ProLiant DL585 Server User Guide 4-31...
  • Page 85: Installing The Bbwce

    Hardware Options Installation 7. Align the BBWCE with the four standoffs along the inside wall of the chassis, and press the enabler onto the standoffs until it is securely seated. Figure 4-28: Installing the BBWCE 4-32 HP ProLiant DL585 Server User Guide...
  • Page 86: Connecting The Cable To The Bbwce

    8. Connect the cable to the BBWCE (1) and to the 5i Plus Memory Module (2). Figure 4-29: Connecting the cable to the BBWCE 9. Reverse the steps to restore the server. Once the BBWCE is installed, it takes up to 24 hours to completely charge the battery. HP ProLiant DL585 Server User Guide 4-33...
  • Page 87: Server Configuration And Utilities

    ROM Legacy USB Support • ProLiant Essentials Foundation Pack • SmartStart Scripting Toolkit • HP Systems Insight Manager (SIM) • HP Insight Diagnostics Utility • Automatic Server Recovery (ASR) • Integrated Management Log (IML) HP ProLiant DL585 Server User Guide...
  • Page 88: Rom-Based Setup Utility

    To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To exit RBSU, press the F10 key. • To return to the previous menu, press the Esc key. HP ProLiant DL585 Server User Guide...
  • Page 89: Saving Rbsu Configuration Settings

    Automatic Server Recovery • Server Asset Tags • Advanced Options • Utility Language For a complete explanation of RBSU features and functions, refer to the ROM-Based Setup Utility User Guide on the Documentation CD. HP ProLiant DL585 Server User Guide...
  • Page 90 Diskette Write Control enables you to configure the write control of the removable media drive (diskette drive). The options are read and write or read only. • Diskette Boot Control enables you to have the system boot from the removable media device (diskette drive). HP ProLiant DL585 Server User Guide...
  • Page 91 IMPORTANT: If you forget your password, you can clear all passwords by resetting the system maintenance switch. Refer to “System Board Switches” in Appendix E, “System LEDs and Switches.” HP ProLiant DL585 Server User Guide...
  • Page 92 Thermal Shutdown enables you to disable or enable the system automatic shutdown feature caused by a thermal caution event. This option is enabled by default. HP does not recommend disabling this feature. Server Asset Tags The Server Asset Tags menu enables you to access the Server Info Text. Server Info Text enables you to identify the system with an Asset Tracking Number.
  • Page 93 Japanese Table 10-1 identifies the default settings for options in primary RBSU menus. For a complete explanation of RBSU features and functions, refer to the ROM-Based Setup Utility User Guide on the Documentation CD. HP ProLiant DL585 Server User Guide...
  • Page 94 Hard Drive (C:) IPL: 4 Server Passwords None Set Administrator Password None Set Power-On Password Disabled Network Server Mode Disabled QuickLock Automatic Server Recovery Enabled ASR Status 10 minutes ASR Timeout Enabled Thermal Shutdown continued HP ProLiant DL585 Server User Guide...
  • Page 95 POST F1 Prompt Enabled Wake On LAN Disabled ROM Selection Use current ROM Erase Non-volatile Memory None Set CPU Corrected (choose 1 or 2) Enabled NMI Debug Button None Custom POST Message Advanced ECC Support Enabled HP ProLiant DL585 Server User Guide...
  • Page 96: Enhanced Auto-Configuration Process

    If a POST error occurs, the system halts, pending a user selection from the menu. To continue the boot process, press the F1 key, or select one of the other options on the menu. 5-10 HP ProLiant DL585 Server User Guide...
  • Page 97: Integrated Lights-Out Technology

    Guide on the Documentation CD or on the HP website: http://www.hp.com/servers/lights-out iLO ROM-Based Setup Utility HP recommends using iLO RBSU to configure and set up iLO. iLO RBSU is designed to assist you with setting up iLO on a network; it is not intended for continued administration.
  • Page 98: Redundant Rom Support

    RBSU. Redundant ROM Support The ProLiant DL585 server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has 4 MB of ROM that acts as two separate 2-MB ROMs. In the standard implementation, one portion of the ROM contains the current ROM program version, while another portion of the ROM contains a backup version.
  • Page 99: Access To Redundant Rom Settings

    ROM revisions. By default, the oldest ROM version is updated. This procedure is the same for both system and option ROMPaq utilities. If a power loss occurs during a firmware upgrade, redundant ROM support enables data recovery. HP ProLiant DL585 Server User Guide 5-13...
  • Page 100: Smart Components For Remote Rom Flash

    ROMs. This tool has the following features: • Works offline and online • Integrates with other HP software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each...
  • Page 101: Rom Legacy Usb Support

    USB mouse. During the ProLiant Essentials process, you must use a legacy PS/2 mouse. For a list of operating systems supported by the ProLiant DL585 server, refer to the operating system support matrix on the product website at: http://hp.com/go/supportos...
  • Page 102: Proliant Essentials Foundation Pack

    It includes the Management CD, which contains the Intelligent Manageability products, including HP SIM, Management Agents, and ActiveUpdate. For ProLiant DL585 servers, the Foundation Pack also includes the SmartStart CD, which contains the SmartStart application and system utilities and operating system support software.
  • Page 103: Subscription Service

    Server Configuration and Utilities • Integration Agents for HP SIM - for customers who have invested in popular management frameworks, individual agents are available to integrate Intelligent Management capabilities into those frameworks • Legacy Intelligent Manageability products - many legacy products that...
  • Page 104: Hp Systems Insight Manager

    HP and third-party devices. IMPORTANT: You must install and use HP SIM to benefit from the pre-failure warranties on processors, hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
  • Page 105: Integrated Management Log

    — For Windows®: Event Viewer or IML Viewer — For Linux: IML Viewer Application • From within HP Insight Diagnostics For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. HP ProLiant DL585 Server User Guide 5-19...
  • Page 106: Regulatory Compliance Notices

    Class B devices are those that may reasonably be expected to be installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. HP ProLiant DL585 Server User Guide...
  • Page 107: Class A Equipment

    • Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help. HP ProLiant DL585 Server User Guide...
  • Page 108: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. HP ProLiant DL585 Server User Guide...
  • Page 109: Cables

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation HP ProLiant DL585 Server User Guide...
  • Page 110: European Union Notice

    EN55022 (CISPR 22) – Electromagnetic Interference • EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity • EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics • EN61000-3-3 (IEC61000-3-3) – Power Line Flicker • EN60950 (IEC950) – Product Safety HP ProLiant DL585 Server User Guide...
  • Page 111: Japanese Notice

    Regulatory Compliance Notices Japanese Notice BSMI Notice HP ProLiant DL585 Server User Guide...
  • Page 112: Korean Notices

    Regulatory Compliance Notices Korean Notices Class A Equipment Class B Equipment HP ProLiant DL585 Server User Guide...
  • Page 113: Laser Compliance

    • Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976.
  • Page 114: Battery Replacement Notice

    Unless specific replacement instructions are provided as part of this guide, replacement is to be done by an authorized service provider using the HP spare designated for this product. For more information about battery replacement or proper disposal, contact your authorized reseller or your authorized service provider.
  • Page 115: Appendix B Electrostatic Discharge

    Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. HP ProLiant DL585 Server User Guide...
  • Page 116: Grounding Methods

    If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. NOTE: For more information on static electricity or for assistance with product installation, contact your authorized reseller. HP ProLiant DL585 Server User Guide...
  • Page 117: Appendix C System Battery

    When the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is usually about 5 to 10 years. Use an HP 220-mAh lithium, 3-volt replacement battery To install a new battery: 1.
  • Page 118: Battery Location On The System Board

    System Battery Figure C-1: Battery location on the system board 5. Remove the existing battery. Figure C-2: Removing a battery HP ProLiant DL585 Server User Guide...
  • Page 119: Installing A New Battery

    Figure C-3: Installing a new battery 7. Install the access panel. 8. Restore the server to its operating position in the rack. 9. Run the RBSU to reconfigure the system if the settings were lost. HP ProLiant DL585 Server User Guide...
  • Page 120: Appendix D Cabling Guidelines

    CAUTION: Route the SCSI cables through the SCSI cable guides on the front fan cage to prevent damage to the SCSI cables. Cabling an Optional SCSI Controller to the 4 x 1 Drive Cage in Duplex Mode Figure D-1: Cabling a SCSI controller (duplex mode) HP ProLiant DL585 Server User Guide...
  • Page 121: Cabling An Optional Scsi Controller To The 4 X 1 Drive Cage In Simplex Mode

    Cabling an Optional SCSI Controller to the 4 x 1 Drive Cage in Simplex Mode Figure D-2: Cabling a SCSI controller (simplex mode) Cabling the Battery-Backed Write Cache Enabler Figure D-3: Cabling the BBWCE module to the 5i Plus Memory Module HP ProLiant DL585 Server User Guide...
  • Page 122: Appendix E System Leds And Switches

    This appendix discusses the following types and locations of LEDs: • Front panel • Hot-plug SCSI hard drive • Hot-plug fans • Hot-plug power supplies • • Battery-Backed Write Cache Enabler (BBWCE) • QuickFind Diagnostic Display HP ProLiant DL585 Server User Guide...
  • Page 123: Front Panel Leds

    Red = System critical External health Amber = System degraded Off = System off/Standby Power Green = On Amber = Off (auxiliary power only) Off = Power cord not attached to the server, or power supply failure HP ProLiant DL585 Server User Guide...
  • Page 124: Hot-Plug Scsi Hard Drive Leds

    On = Drive is part of an array and is currently working Flashing = Online activity Off = No online activity Fault status On = Drive failure Flashing = Fault-process activity Off = No fault-process activity HP ProLiant DL585 Server User Guide...
  • Page 125: E-3 Hot-Plug Scsi Hard Drive Led Combinations

    The drive is online and configured as part of an array. On or Do not remove the drive. Removing a drive during flashing this process causes data loss. The drive is online and being accessed. HP ProLiant DL585 Server User Guide...
  • Page 126: Hot-Plug Fan Led

    Figure E-3: Hot-plug fan LED Table E-4: Hot-Plug Fan LED LED Status Description Power is not applied to the fan Green Power is applied to the fan and the fan is functional Amber Fan failure HP ProLiant DL585 Server User Guide...
  • Page 127: Hot-Plug Power Supply Leds

    No AC power No power to this specific power supply -Or- Power supply failure Blinking AC power present System in standby mode Power supply on and working properly Blinking Power supply current limit exceeded HP ProLiant DL585 Server User Guide...
  • Page 128: Nic Leds

    Description LED Color Status Activity LED Green On or flashing = network activity Off = no network activity Link LED Green On = linked to the network Off = not linked to the network HP ProLiant DL585 Server User Guide...
  • Page 129: Battery-Backed Write Cache Enabler

    Amber (1) Blinking Open in the circuit between the positive and negative terminals of the battery module Amber (1) Battery module status is normal continued HP ProLiant DL585 Server User Guide...
  • Page 130 If neither LED blinks after 15 seconds, it is safe to remove the cable from the battery module. When the server is on, review the POST message before plugging or unplugging the cable from the battery module. HP ProLiant DL585 Server User Guide...
  • Page 131: Quickfind Diagnostic Display

    If fan is installed and seated properly, replace the fan. Processor Off = normal Processor pre-failure notification. Inspect the IML logs and/or POST messages. On = attention required Processor may need to be replaced. continued E-10 HP ProLiant DL585 Server User Guide...
  • Page 132 IML or POST messages On = attention required I/O power fault Off = normal A power fault on the system I/O board occurred. If problem persists, replace the On = attention required system I/O board. continued HP ProLiant DL585 Server User Guide E-11...
  • Page 133 The error may have been caused by one of the adapter cards on this bus (see amber LEDs for which slots may have caused the error). Reseat adapter cards. If problem persists, remove/replace one or both of the cards. E-12 HP ProLiant DL585 Server User Guide...
  • Page 134: System Board Switches

    System maintenance switch (SW3) • System ID switch (SW4) • iLO/ Redundant ROM Override switch (SW5) This section provides figures and tables to identify the locations, positions, functions, and settings for each of these switches. HP ProLiant DL585 Server User Guide E-13...
  • Page 135: System Maintenance Switch (Sw3

    Both settings enable Closed (on) you to read from and The diskette drive boots write to the diskette regardless of the configuration. after the system completes the boot sequence. continued E-14 HP ProLiant DL585 Server User Guide...
  • Page 136 NVRAM is invalid, and configuration is lost. Reserved Reserved CAUTION: When maintenance mode is turned on (the maintenance switch is set to on/closed) and the system is powered up, NVRAM configuration is invalidated. HP ProLiant DL585 Server User Guide E-15...
  • Page 137: System Id Switch (Sw4

    System LEDs and Switches System ID switch (SW4) Figure E-9: System ID switch (SW4) Table E-10: System ID Switch (SW4) Position Description 1 through 3 Reserved E-16 HP ProLiant DL585 Server User Guide...
  • Page 138: Ilo/Redundant Rom Override Switch (Sw5

    The override allows Open (off) override the administrator full Normal access to the iLO Closed (on) processor. Override Redundant Forces booting from Open (off) bootblock the redundant Normal select bootblock Closed (on) Redundant bootblock (ROM) HP ProLiant DL585 Server User Guide E-17...
  • Page 139: Appendix F Server Error Messages

    Use POST error messages to assist in troubleshooting and performing basic diagnostic functions in the server. For a complete listing of error messages and other troubleshooting information, refer to the HP Servers Troubleshooting Guide provided on the Documentation CD or online on the product page at www.hp.com...
  • Page 140: Appendix G Server Specifications

    Rated input frequency 47 Hz to 63 Hz Rated input current U.S. input requirements Rated input voltage 90 V to 132 V Rate input frequency 47 Hz to 63 Hz Rated input current 12 A continued HP ProLiant DL585 Server User Guide...
  • Page 141 10° to 35°C (50° to 95°F) Non-operating -30° to 60°C (-20° to 140°F) Relative humidity (non-condensing) Operating 20% to 80% Non-operating 5% to 90% Maximum wet bulb temperature 38.7°C (101.7°F) Heat dissipation 3900 BTU/Hr HP ProLiant DL585 Server User Guide...
  • Page 142: Appendix H Troubleshooting

    “System LEDs and Switches.” For a more detailed discussion of troubleshooting techniques, diagnostic tools, error messages, and preventative maintenance, refer to the HP Servers Troubleshooting Guide included on the Documentation CD that ships with the server. WARNING: A risk of personal injury exists from hazardous energy levels. The...
  • Page 143: Other Information Resources

    Other Information Resources This section provides a list of reference information available for the server. For troubleshooting information beyond the scope of this guide, both general and specific to ProLiant DL585 servers, refer to Table H-8. HP ProLiant DL585 Server User Guide...
  • Page 144: If The Server Does Not Start

    LEDs. NOTE: For more information about the location and status of LEDs, refer to Appendix E, “System LEDs and Switches.” For more information about power, refer to the HP Servers Troubleshooting Guide. 4. Check the interlock LEDs on the hood label. If any LEDs are amber, reseat the component.
  • Page 145 ProLiant logo b. BIOS information c. Copyright information d. Processor initialization e. Multi-initiator configuration IMPORTANT: Select the multi-initiator configuration utility (CRTL-A) only to support HP storage and clustering options. PXE initialization g. Option ROMs h. SCSI devices 10. The operating system loads to complete the boot process.
  • Page 146: Diagnostic Steps

    If no, refer to Table H-5. Question 5: If yes, use the POST messages for further diagnosis. Refer to Table H-6 for details. Is the monitor displaying information? If no, refer to Table H-6. HP ProLiant DL585 Server User Guide...
  • Page 147: H-2 Is The System Power Led Off?

    If the system power button LED is amber, press the Power On/Standby button. Refer to Table H-3. Note: For cabling configurations, refer to Appendix D, “Cabling Guidelines.” For LED locations and functions, refer to Appendix E, “System LEDs and Switches.” HP ProLiant DL585 Server User Guide...
  • Page 148: H-3 Is The System Power Led Green?

    If the system power button LED is green, refer to Table H-4. Note: For cabling configurations, refer to Appendix D, “Cabling Guidelines.” For LED locations and functions, refer to Appendix E, “ System LEDs and Switches.” HP ProLiant DL585 Server User Guide...
  • Page 149: H-4 Is The External Health Led Green?

    Refer to Table H-5 if the external health LED is green. Note: For cabling configurations, refer to Appendix D, “Cabling Guidelines.” For LED locations and functions, refer to Appendix E, “System LEDs and Switches.” HP ProLiant DL585 Server User Guide...
  • Page 150: H-5 Is The Internal Health Led Green?

    Documentation CD that ships with the One memory bank is valid, but server. another bank has an unsupported DIMM type installed. Contact an authorized service provider for replacement parts and service. A redundant fan has failed. continued HP ProLiant DL585 Server User Guide...
  • Page 151 Inspect the diagnostic LED panel to configuration error determine if one of the processor memory boards has both its PPM and BRD LEDs illuminated. Ensure that processor and PPM are properly installed on the processor memory board. continued H-10 HP ProLiant DL585 Server User Guide...
  • Page 152 Inspect the iLO logs for any temperature-related warnings. If the internal health LED is green, refer to Table H-6. Note: For LED locations and functions, refer to Appendix E, “System LEDs and Switches.” HP ProLiant DL585 Server User Guide H-11...
  • Page 153: H-6 Is The Monitor Displaying Information?

    Video may not be If a video card is installed, be sure that the video cable connected properly. is properly connected. Verify the video connections. Refer to the HP Servers Troubleshooting Guide. Clear NVRAM. Refer to the Caution following the Non-volatile RAM table.
  • Page 154: Problems After Initial Boot

    Once the server has passed POST, you may still encounter errors, such as an inability to load the operating system. Use Table H-7 to troubleshoot server installation problems that occur after the initial boot. Refer to the HP Servers Troubleshooting Guide for more information. Table H-7: Problems After Initial Boot Problem...
  • Page 155 System Erase during Utility. Read the Caution at the end of the installation. table. Refer to the instructions in the HP Servers Troubleshooting Guide. CMOS is not cleared. Run the System Erase Utility. Read the Caution at the end of the table.
  • Page 156 CAUTION: The System Erase Utility causes loss of all configuration information, as well as loss of existing data on all connected hard drives. Please read the appropriate section and the associated warning in the HP Servers Troubleshooting Guide before performing this operation.
  • Page 157 Locate this guide on the Documentation CD that ships with the server and on the product website at www.hp.com. Follow the link for maintenance and service guides and download the document provided for the server.
  • Page 158 4-26 batteries recycling or disposal A-9 cable management arm, attaching 3-20 replacement notice A-9 cables battery Battery-Backed Write Cache D-2 installing C-1, C-3 FCC compliance statement A-4 removing C-2 SCSI D-1 HP ProLiant DL585 Server User Guide Index-1...
  • Page 159 5-10 USB 3-17 equipment damage, warning 4-1 video 3-17 error messages POST H-12 server F-1 data loss caution H-13 expansion boards Declaration of Conformity A-3 caution 4-27 Diagnostic Display E-10 installation guidelines 4-25 Index-2 HP ProLiant DL585 Server User Guide...
  • Page 160 SCSI ID numbers 4-9 notices See FCC notices hot-plug fans front fan cage 4-31 installing 4-19 front panel LED E-5 LEDs, location E-2 LED, location E-5 LEDs, status E-2 LED, status E-5 thumbscrews, loosening 2-4 HP ProLiant DL585 Server User Guide Index-3...
  • Page 161 4-3 hard drive, hot-plug 4-12 QuickFind Diagnostic Display media drive 4-17 LEDs E-10 non-hot-plug expansion board 4-27 rear panel connectors 3-17 operating system 3-27 storage devices 4-7 power supply, hot-plug 4-23 Index-4 HP ProLiant DL585 Server User Guide...
  • Page 162 H-4 power requirements 3-5 NVRAM power supplies, hot-plug clearing H-12 blank, removing 4-22 CMOS problem diagnosis H-14 installing 4-23 problem diagnosis H-12 LEDs, location E-6 when to clear H-12 LEDs, status E-6 HP ProLiant DL585 Server User Guide Index-5...
  • Page 163 3-6 warning 2-6 requirements, power 3-5 RBSU See ROM-Based Setup Utility requirements, space and airflow 3-3 (RBSU) requirements, temperature 3-4 rear panel components resources, Custom Builder configuration identifying 3-17 tool 3-2 locating 3-17 Index-6 HP ProLiant DL585 Server User Guide...
  • Page 164 SCSI hard drives airflow 3-3 cabling, duplex mode D-1 battery replacement C-1 cabling, simplex mode D-1 grounding 3-6 installing 4-12 optimum environment 3-3 removing 4-11 power 3-5 SCSI ID numbers 4-9 space 3-3 temperature 3-4 HP ProLiant DL585 Server User Guide Index-7...
  • Page 165 (SW5) E-17 CMOS problems H-14 system board E-13 configure-to-order system system ID (SW4) E-16 problems H-14 switching, duplex to simplex mode 4-13 error messages F-1 symbols in text xiii external health LED H-8 Index-8 HP ProLiant DL585 Server User Guide...
  • Page 166 H-16 system power LED H-6, H-7 operating system features 5-15 video problems H-12 warranty H-16 website F-1 weight, warning 3-13 when the server does not start H-3 white papers PCI-X bus numbering 4-26 HP ProLiant DL585 Server User Guide Index-9...