Service And Support - HP ProLiant MicroServer Generation 8 Specification

QuickSpecs

Service and Support

Service and Support
Optimized Care
Standard Care
HP Technology Services for Industry Standard Servers
Capitalizing on HP ProLiant server capabilities requires a service partner who understands your
increasingly complex business technology environment. That's why it makes sense to team up with the
people who know HP infrastructure hardware and software best - the experienced professionals at HP
Services.
Protect your business beyond warranty with HP Care Pack Services
HP Care Pack services offer complete care and support expertise with committed response choices
designed to meet your IT and business needs.
HP Foundation Care services offer scalable reactive support-packages for HP industry-standard
servers and software. You can choose the type and level of service that is most suitable for your IT
and business needs.
Supports maintaining servers at optimum performance availability
3-Year HP Hardware Support Onsite Service, 4-hour response, 24x7
For customers who need same day response service level 24x7.
Provides you with an HP authorized representative who will arrive at the Customer's site any time and day
of the year to begin hardware maintenance service within 4 hours of the service request being logged.
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE.pdf
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner.
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf
Supports maintaining high level of server availability
3-Year HP Hardware Support Onsite Service, 4-hour response, 13x5
Delivers increased equipment availability and productivity with rapid remote support and onsite response
for your HP server and storage hardware.
The benefits include:
Help improve or maintain system uptime
Convenient onsite support
Committed response time
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner.
DA - 14565 Worldwide — Version 6 — October 11, 2013
HP ProLiant MicroServer Generation 8 (Gen8)
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