Service And Support - HP ProLiant BL490c Generation 7 (G7) Quickspecs

QuickSpecs

Service and Support

Service and Support
Optimized Care Package
HP Technology Services for Industry Standard Servers and BladeSystem
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who
understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced
professionals at HP Services.
What HP ProLiant and BladeSystem Services can do for you
HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage
IT and infrastructure solutions. This way, HP proposes services solutions that include more than just uplift
of base warranty. You can get the support you need by choosing from one of a number of service
packaged solutions we have designed to address wider set of customer support needs.
HP Technology Services meets business challenges with services offered in three packages -
Optimized Care Package, Standard Care Package, and Basic Care Package - available for each product
group. Such packaged solutions enable customers to optimize technology operations, minimize risk and
drive better business outcomes with easy-to-buy, easy-to-use scalable support packages for servers,
storage, networking and software.
Supports maintaining servers at optimum performance availability
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade enclosure
including hardware and software, including deployment of OS, HP SIM, RDP, RDP, PMP and VPM
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW.pdf
3-Year HP Critical Advantage L3 for c3000/c7000 enclosure + 3-Year HP Critical Advantage L3 for
Blade server
Provides end-to-end infrastructure support solution for business critical applications running on
virtualized/x86 infrastructures, enabling the customers to cost effectively build, operate, and
continuously improve their IT environment
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA3-1772ENW.pdf
HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches to facilitate
proper implementation of network protocols and access to advanced features.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW.pdf
Additional Services: Virtualization Services - Strategy, Design, Transition, Operation, Continual Service
Improvement.
DA - 13711 North America — Version 16 — September 24, 2012
HP ProLiant BL490c Generation 7 (G7) Server Blade
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