QuickSpecs
Service and Support
Basic Care
Related Services
Insight Online/Insight
Remote Support
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf
Delivers Minimum Recommended Support Service Level
3-Year HP Hardware Support Onsite Service, Next Business Day Response 9x5
Provides high-quality remote assistance and onsite support for your covered hardware, helping you to
improve product uptime.
The benefits include:
Help improve or maintain system uptime
Convenient onsite support
Reliable response time
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE.pdf
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner.
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next
12 months.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf
Additional HP Care Pack services can be found at:
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem
resolution. This comes at no additional cost with your HP solution*. Learn more about Insight Remote
Support
http://www.hp.com/go/insightremotesupport
http://www.hp.com/go/insightonline
DA - 14565 Worldwide — Version 6 — October 11, 2013
HP ProLiant MicroServer Generation 8 (Gen8)
http://www.hp.com/go/cpc
and Insight Online
Page 10
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